Overview

Copley Square Hotel
Best Housekeeping Staff

47 Huntington Avenue, Boston, MA 02116, United States
+1 617 536 9000

AED 900+

Overall guest ratings

8.5/10 Excellent
Based on 1,487 reviews

Review highlights

  • 9.6
  • 9.2
  • 8.6
  • 5.5

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Location.

    Situated in Boston's vibrant Back Bay, this boutique hotel is across the street from the Prudential Center and within walking distance of the Hynes Convention Center. The Boston Public Library is adjacent to the Copley Square Hotel, and both Boston Common and Fenway Park are a mile away.

    Hotel Features.

    Guests access Copley Square Hotel's registration pods for efficient check-in and check-out. Dining and refreshment options include XHALE restaurant offering breakfast, lunch and dinner; Minibar, an upscale martini bar with creative appetizers; and Storyville, serving eclectic appetizers and joyful libations. Guests enjoy a complimentary wine reception in the lobby each evening. The lobby carries free newspapers as well. Complimentary coffee is available mornings in the lobby. Complimentary wireless Internet access is available throughout the hotel, and conference facilities totaling 1,505 square feet of meeting space are available. Concierge services and tours/ticket assistance is on offer.

    Guestrooms.

    Rooms pamper guests with pillowtop mattresses, and nightly turndown service complete with bedtime stories. Amenities include LCD TVs and complimentary wireless Internet access. Free bottled water is also available. Guests can request in-room fitness equipment and in-room massages (surcharge). Bathrooms come with shower/tub combinations, hair dryers and bathrobes.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,487 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
      9.2 "92% were impressed by the valet service."
      8.2 "Management was excellent, said 82%."
      7.9 "79% said the concierge service was amazing."
    • 8.6 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.2 "Sufficient wellness & sports facilities."
      6.2 "For only 62%, the fitness area was satisfactory."
    • 6.0 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.3 "Only 53% thought the shower was ok."
      6.7 "67% said the view was so-so."
      5.0 "Only 50% said the rooms were modern."
      5.4 "For only 54%, the tv was ok."
    • 4.5 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.7 "73% criticized the small bathroom."
      4.7 "Air conditioning was criticized by 53%."
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    Overall rating

    8.7 Excellent
    Based on 817 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.5 "65% said the view was so-so."
    • 4.0 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.8 "72% criticized the small bathroom."

    Overall rating

    8.3 Excellent
    Based on 208 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.6 "Average value."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.4 "Rooms are ok."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 4.6 "Not very comfortable."
      2.9 "71% said rooms were small."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 223 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 7.3 "High value."
    • 5.8 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.7 "Rooms are ok."
    • 4.4 "Not very comfortable."
      2.8 "72% said rooms were small."

    Overall rating

    8.5 Excellent
    Based on 237 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 6.2 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 4.9 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.4 "76% criticized the small bathroom."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    staff was very helpful
    nice boutique hotel
    room was small
    great location
    tiny bathroom
    boston hotel
    wine hour
    copley square
    in-room coffee
    location was excellent
    overnight parking
    small rooms
    queen room
    small to fit
    right in the heart
    noise from the disco
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