Elevators out of order (we were on 5th floor), no coffee in the morning. Overall unimpressive
4 stars
Copley Square Hotel, A Found Hotel
Photos of Copley Square Hotel, A Found Hotel
Overview
This unique 4-star hotel is just a five-minute stroll from the Boston Public Library and Back Bay. It is also minutes from Boston's well-known attractions and landmarks.
Copley Square Hotel provides an all-hours reception, plus valet parking and an express check-in and check-out feature. For added convenience, it features a concierge, laundry facilities and a currency exchange.
The air-conditioned rooms at the hotel are modern and have a refrigerator, a telephone and movies-on-demand. They are also equipped with a hair dryer and cable/satellite channels.
Copley Square offers a conveniently located on-site café. Alternatively, there are a variety of dining options in the local area.
Located just a short walk from Copley Square Hotel are Newbury Street, Prudential Center and Hynes Convention Center. It is also a 20-minute walk from Hynes Convention Center MBTA Station.
Latest deals for Copley Square Hotel, A Found Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Copley Square Hotel, A Found Hotel
- Fitness centre
- Free Wi-Fi
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
Services and conveniences
- Safety deposit box
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Cleaning products
- Wardrobe or closet
General
- Carpeted
- Storage available
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Dining
- Refrigerator
Things to do
- Casino
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Copley Square Hotel, A Found Hotel
8.0
Very good
1874 verified ratings
Wonderful
781
Very good
459
Good
294
Okay
110
Fair
112
Mediocre
43
Poor
75
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, along with friendly staff and nice amenities like the wine hour and breakfast. However, many expressed dissatisfaction with the room size, service responsiveness, and some amenities being lacking, such as a mini fridge and restaurant options.AI-generated from customer reviews
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Score by provider
8 out of 10
173 reviews
8.5 out of 10
10 reviews
All reviews
Cons (-) They never answer the phone, emails, or even facebook messenger! I booked a pre-paid free-cancellation room and tried for around 2 months to cancel and get my refund due to COVID. I am yet to hear from them. Called tons of times and always "took my information to call back", never called back.
Pros (+) Lovely customer service. Cute hotel in the middle of Copley Square. Hot chocolate in the lobby after a chilly Boston day - how nice!!
Pros (+) Front desk staff was very friendly and helpful. Short walking distance to attractions.
Cons (-) Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.
Pros (+) Comfortable room and helpful staff.
Cons (-) House keeping staff entered the room without knocking and need to be more aware of guests who are in their rooms.
Pros (+) Comfortable beds. Nicey decorated room. Pleasant staff.
Cons (-) Party crowd in the hallways from 3:30 until 4:30 am even after I asked them to quiet down. Valet parking is $ 50 while a public parking lot is accross the street. Breakfast not included.
Pros (+) The staff was very friendly and helpful. Great location, No restaurant,
Cons (-) Two nights I could hear the tenant above me as it sounded like he was bouncing a bowling ball. Only lasted a few minutes each night but not desirable at 11 pm
Pros (+) The hotel staff was so courteous and friendly! We were traveling for our anniversary and they were so nice to upgrade our room AND allow us early check-in after we arrived from an early morning flight. I liked the proximity to Boylston and Newberry St. I would definitely recommend this hotel to anyone traveling to Boston.
Cons (-) If the hotel was located a little closer to the freedom trail, it would have been perfect for our trip! We didn't mind walking, but did notice it wasn't as central as we thought.
Pros (+) The style of the hotel, convenient location and valet parking were nice. They were accommodating with our bags since arriving early.
Cons (-) There was nothing spectacular about this hotel. They made us wait until after 3 pm to check in. I gave the woman at the front desk our phone number while we walked around the city so she could let us know when our room was ready. We walked back to the hotel, it was after 3 and still couldn't check in so we waited in the lobby for about another 30 mins. We finally approached the front desk again an...
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Pros (+) The staff was very friendly and helpful. The room was beautiful and very clean. Andrew and the valet boys were wonderful. Very professional.
Cons (-) You could barely turn around in the, less than spacious, bathroom.
Location
47 Huntington Avenue, Boston, MA 02116
What's nearby
- Boston Public Library120 m
- Copley Square254 m
- Newbury Street331 m
- Back Bay0.4 km
- John B. Hynes Veterans Memorial Convention Center0.5 km
- Northeastern University1.3 km
- Boston Common1.3 km
- Fenway Park1.5 km
- Museum of Fine Arts1.6 km
- Massachusetts Institute of Technology1.8 km
- Boston Massacre Site2.1 km
- Boston University2.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Copley Square Hotel, A Found Hotel
Price per night. Prices are not fixed and may vary with time.
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Value for money | 7.9 |
|---|---|
Distance to city centre | 2.1 km |
Nearest airport | Boston Logan Intl |
Distance to airport | 6.1 km |