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Details
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Reviews
Overall
8.4 Excellent
Based on 7,165 reviews
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All reviews 8.4
-
Couples 8.6
-
Families 8.5
-
Business 8.5
-
Solo 8.3
9.1
8.4
8.1
6.3
5.7
6.3
8.8
8.4
7.9
6.1
5.7
5.3
8.7
8.6
8.0
7.4
5.8
5.4
8.8
8.1
7.1
5.9
5.8
5.7
8.8
8.1
7.8
6.6
6.4
6.1
data provided by TrustYou
"Great view"
"Great shopping"
Top positive review
Top critical review
Excellent 8.0
Room size Interiors and furniture
OK 4.2
2 Free bottles of water and comfortable bed. Charges for an extra bed which was done for the first time in years.
Recent reviews
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Excellent
10.0+Wonderful place
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Excellent
10.0+Great greeting at the Spg counter.
-
OK
4.8+In the room we stayed the heater was making an obnoxious noise. We could hear everything from all angles and did not get much rest. We as a family tried to go to the pool and the pool was nice. Yet before getting into the pool it felt as if we were walking outside with nothing on it was completely freezing. Everywhere we went in the hotel was cold and we needed to wear our jackets at all times. Even though the stay was at artic temperatures the staff was great and included my child in every conversation.
AED 1043+
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Reviews
Overall
8.8 Excellent
Based on 4,128 reviews
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All reviews 8.8
-
Couples 8.6
-
Families 8.7
-
Business 8.8
-
Solo 8.8
9.7
8.8
8.5
7.9
7.3
6.9
9.4
8.8
8.6
7.7
7.3
5.6
9.7
8.8
8.0
7.1
6.2
9.8
9.4
8.2
7.9
7.5
6.7
9.8
8.9
7.1
6.7
5.7
5.6
data provided by TrustYou
"Nice building"
"Great reception"
"Pleasant entrance area"
Top positive review
Top critical review
Excellent 9.4
Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston Construction on church across from my room, started early, relentless but hotel had no control over it
Good 6.2
The hotel was very clean and very roomy. It also was close to the T Things I didn't like were.. Couldn't get the room to feel completely warm.set thermostat to 78 it barely hit 70. Parked in the parking garage a block away for $22 for the weekend compared to the hotel wanting to charge me $51 to park per day kind of a no brainier. Who's there was a pool or hot tub to relax in during our stay.
Recent reviews
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Mediocre
2.8+The interior of the hotel. That was about it.-The room was not only small but watching tv was only possible sitting on the edge of the bed on the side. Miserable view. Were prepared to pay more for another room. Briefly - no hotel fully bo No value for a lot of money. Breakfast in the Oakroom was one morning being served by a friendly and polite waiter but the next day it was a very arrogant service as if we had to be thankful to be served.
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Excellent
9.4+Staff attentive. Nice decor. Great location.-A little pricey. Not way high. Just a little.
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Excellent
9.6+Great location with warm and welcoming staff. Hold level was excellent.
AED 962+
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Reviews
Overall
8.7 Excellent
Based on 3,666 reviews
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All reviews 8.7
-
Couples 8.8
-
Families 8.7
-
Business 8.4
-
Solo 8.6
9.2
8.1
7.3
6.3
6.3
4.3
9.1
8.3
7.5
6.9
6.1
6.0
8.8
8.0
7.6
6.9
6.2
6.1
9.2
8.1
6.7
5.9
4.5
4.4
9.3
7.9
7.8
7.4
6.7
6.2
data provided by TrustYou
"Comfortable beds"
"Great shopping"
"Great view"
Top positive review
Top critical review
Excellent 10.0
Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.
Good 6.2
Didn't like how the website advertises a pool and spa but they have neither.
Recent reviews
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Good
6.2-Didn't like how the website advertises a pool and spa but they have neither.
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Excellent
8.0+Location, very comfortable bed-Bathroom too small, water with very low pressure
-
Excellent
10.0+Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.
AED 925+
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Reviews
Overall
8.6 Excellent
Based on 2,834 reviews
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All reviews 8.6
-
Couples 8.7
-
Families 8.7
-
Business 8.8
-
Solo 8.5
9.3
8.9
8.0
6.9
6.7
6.9
9.3
7.7
6.7
6.3
5.8
5.2
9.1
8.8
8.1
6.9
5.8
5.7
9.3
8.8
8.2
7.1
7.1
5.1
9.3
7.9
6.3
6.2
6.0
4.8
data provided by TrustYou
"Comfortable beds"
"Great view"
"Great shopping"
Top positive review
Top critical review
Excellent 8.2
Great location Most hotels I stay in offer water & have it randomly placed around the hotel. There was none to be found here; including the gym. When we attempted to use the vending machine to buy some, only took $1.@@ or coins. We only had larger bills.
Good 6.0
The location was great. For $640/night there were zero amenities. Such as, the room came with 2 keurig pods, if you needed more (for your 4 night stay) they would happily provide them for you for $1 per kcup. Wifi was extra. Oh, there was a continental breakfast on the 28th floor however, for my $640/night that was not included in my stay. Not sure how you upgraded to coffee and a donut.
Recent reviews
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Excellent
8.0+Located in large shopping mall in center of town. Very clean and relatively comfortable.-Water bottle in room cost $7.50. Elevators very slow on occasion. Very old TV system with limited HD channel selection.
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OK
5.4-I think the hotel feels too old.
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Excellent
10.0+It was in walking distance to restaurants, shopping and many historical sites. I had an amazing view of the harbor and the room was very comfortable and clean-Although the food was good the menu needs more variety
AED 973+
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Reviews
Overall
8.6 Excellent
Based on 2,268 reviews
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All reviews 8.6
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Couples 8.8
-
Families 8.7
-
Business 8.9
-
Solo 8.5
9.3
8.2
8.2
7.4
7.0
6.5
9.2
8.4
8.1
7.0
6.6
6.1
9.5
8.4
8.1
6.4
6.1
5.8
9.3
8.1
7.6
6.7
6.6
4.1
9.3
8.2
6.7
6.2
5.5
5.4
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Comfortable beds"
Top positive review
Top critical review
Excellent 10.0
Great service, great facilities and staff too
OK 4.7
The room was large light with large windows and great views The staff were disinterested in accommodating you. Complained several times. They would prefer to avoid than handle your complaints
Recent reviews
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Good
7.7+I have stayed at this hotel numerous times and have been pleased every time. It is clean, quiet, comfortable, and located perfectly.
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Excellent
10.0+Great service, great facilities and staff too
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OK
4.7+The room was large light with large windows and great views-The staff were disinterested in accommodating you. Complained several times. They would prefer to avoid than handle your complaints
AED 2501+
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Reviews
Overall
9.2 Excellent
Based on 337 reviews
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All reviews 9.2
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Couples 8.2
-
Families 9.0
-
Business
-
Solo
10.0
10.0
10.0
10.0
9.8
9.4
9.8
9.9
9.5
data provided by TrustYou
"Great menu"
"Friendly service"
"Friendly atmosphere"
Top positive review
Top critical review
Excellent 8.0
Wonderful hotel in a central location. Service was impeccable. The lobby bar is a little dark. Too bad it doesn't have better views.
Good 6.0
Good Hotel
AED 900+
Details
Map
Reviews
Overall
8.5 Excellent
Based on 2,086 reviews
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All reviews 8.5
-
Couples 8.6
-
Families 8.3
-
Business 8.2
-
Solo 8.4
9.6
9.0
8.5
7.1
6.7
6.7
9.5
9.1
7.2
6.7
6.4
6.1
9.7
9.2
7.4
6.8
6.5
5.9
9.4
8.9
7.1
5.5
5.0
4.0
9.6
8.4
7.1
6.1
6.0
5.9
data provided by TrustYou
"Friendly service"
"Great shopping"
Top positive review
Top critical review
Excellent 9.4
Front desk staff was very friendly and helpful. Short walking distance to attractions. Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.
Good 6.2
Comfortable beds. Nicey decorated room. Pleasant staff. Party crowd in the hallways from 3:30 until 4:30 am even after I asked them to quiet down. Valet parking is $ 50 while a public parking lot is accross the street. Breakfast not included.
Recent reviews
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Excellent
10.0+This was a great hotel for the price, right in the heart of Boston. The room was nice and clean, and the free wifi was a bonus.-I arrived late and needed to get dinner, but the restaurant was closed. The staff recommended Star Market, the 24 hour grocery store (LOL), but walking a couple blocks I found a nearby bar that was still serving food.
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Good
7.7+Location is centrally located-The room was small and not noise proof
-
OK
4.0+Nothing, really.-The front desk concierge was not at all helpful. He was aloof, abrupt and dismissive. We mistakenly booked a room with one bed instead of two and when we had a rollaway bed delivered it came with only one thin blanket. We had to ask twice for more blankets. We were put in a handicap room which was dark, dismal and clearly not used frequently. There were no electrical outlets to charge our phones (we unplugged a light fixture.) There were no glasses in the bathroom. We were treated to the droning music from the downstairs dance club until 2 AM. There was nothing redeeming about our stay except good pancakes in the morning.
AED 1146+
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Reviews
Overall
9.2 Excellent
Based on 2,086 reviews
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All reviews 9.2
-
Couples 9.2
-
Families 9.3
-
Business 9.0
-
Solo 8.9
9.7
9.5
8.3
8.2
8.1
7.0
9.8
9.5
7.6
6.7
5.9
9.5
9.4
7.9
7.0
6.9
9.6
9.6
8.3
6.7
9.6
9.6
8.3
7.9
7.6
6.5
data provided by TrustYou
"Professional service"
"Friendly atmosphere"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
Friendliness of all staff Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims
Good 6.0
I liked the location and the fact that I was granted a late check-out on the day of departure The constant attention of all the staff located in the lobby. would have liked to walk through there once without having to tell them all how I was doing.
Recent reviews
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Good
7.3+Great staff, too much perfume at the lobby, the bed is too soft, great locations and great sleep because you can't hear the traffic outside, good restaurant.
-
Excellent
9.7+A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions). Staff very polite and helpful. I definitely recommend the hotel.
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Excellent
8.0+Great location, good hotel. They should have a kettle in the room.
AED 966+
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Reviews
Overall
8.3 Excellent
Based on 1,868 reviews
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All reviews 8.3
-
Couples 8.4
-
Families 8.3
-
Business 8.3
-
Solo 8.1
8.9
8.4
7.2
6.2
5.1
6.2
9.1
8.7
7.0
6.6
6.2
5.1
9.0
8.3
7.0
6.3
5.8
5.0
8.7
8.4
6.8
6.6
4.9
4.7
8.9
8.3
7.6
6.5
6.3
5.0
data provided by TrustYou
"Great view"
"Great shopping"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 10.0
The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time. Paying for parking. They clearly own the garage I think they could include parking for their guests.
Mediocre 3.4
location The hilton would not honor the double room I booked without an argument. I booked a double and they claimed to only have single king bed available. They claimed booking thru a third party was no guarantee. In the end we got the handicapped room but it was totally aggravating. I guarantee they overbooked bc a student group was there and they obviously can't place students in one bed. It was not super clean. Mold in sinks and lobby toilets were clogged.
Recent reviews
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Excellent
9.4+Extremely comfortable bed. Spacious room, perfect location near Prudential Center, Copley, etc. and easy to drive to and from I-90. Self parking in attached garage, which I prefer (I hate valet parking). Parking garage attendant was kind and helpful.-Quiet except for airplane noise overhead (from higher floor room.
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Excellent
9.4+Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.-No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.
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OK
4.0+The manager was very nice and tried to help.-The doorman lost our bag. The front desk was incompetent and was hardly helpful. The restaurant refused us service.
AED 1146+
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Reviews
Overall
8.9 Excellent
Based on 2,267 reviews
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All reviews 8.9
-
Couples 9.1
-
Families 9.0
-
Business 9.4
-
Solo 8.7
9.5
9.2
7.2
6.6
6.3
5.7
9.6
9.4
7.1
6.6
5.9
5.5
9.6
9.4
6.7
6.3
5.7
4.5
9.4
9.3
7.6
6.8
6.4
9.3
9.1
7.3
6.6
4.9
data provided by TrustYou
"Comfortable beds"
"Friendly service"
"Great shopping"
Recent reviews
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Good
7.7+large comfortable suite in a good location-paying extra for parking and loud air conditioning unit
-
Excellent
10.0+All of the staff at the front desk and door were very friendly and helpful with directions. The location was very convenient to walk to Fenway Park. We also walked to the Copley Square area. There was a nearby subway stop to take us to the Freedom Trail area downtown. We felt very safe to walk the neighborhood at night. The room itself was quaint, clean and comfortable. The bathroom had a walk-in marble shower. The towels were large and plush. It fit our needs very well.-We had no view out of our room. Looked out on an alley way and trash dumpster.
-
Excellent
10.0+Whether it was a restaurant reservation, flight reservation change or room change to accommodate my adult daughter and my stay, there was no detail that the wonderful front desk staff couldn't accomplish with ease and grace.
AED 668+
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Reviews
Overall
8.3 Excellent
Based on 1,712 reviews
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All reviews 8.3
-
Couples 8.3
-
Families 8.7
-
Business 7.9
-
Solo 8.5
9.6
9.3
9.3
7.6
5.1
5.1
9.8
9.2
9.1
6.1
5.2
4.3
9.4
9.3
8.5
7.5
5.1
4.5
9.6
9.1
8.4
8.2
7.1
4.9
9.6
9.3
9.2
5.3
4.4
4.2
data provided by TrustYou
"Clean rooms"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
Friendly staff. Room had everything you needed. Room as tiny, but functioned fine for a solo traveler.
OK 4.7
location was good. easy access to places. quick breakfast was also fine. bagel was soft (I liked that) ... I wish I could have experienced bar which I did not ... I wish you had a coffee maker in the room.. It was very dry and I was dehydrated every morning... Also, (this is very personal but...) I had cup noodles which I could not make or eat becauase of no coffee makers( no hot waters...) I looked downstairs once and there were no coffee or hot water available...24hours?!? not sure if it was..
Recent reviews
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Good
6.8+Location. Nice bar. Internet in lobby.-The bed was too small!!! Definitely not big enough for 2 normal sized people! Also, there was a smoke detector above the bed that blinked green lights all night. The view from our room was a brick wall which was a little disappointing but not the worst thing in the world...
-
OK
4.7+location was good. easy access to places. quick breakfast was also fine. bagel was soft (I liked that) ... I wish I could have experienced bar which I did not ...-I wish you had a coffee maker in the room.. It was very dry and I was dehydrated every morning... Also, (this is very personal but...) I had cup noodles which I could not make or eat becauase of no coffee makers( no hot waters...) I looked downstairs once and there were no coffee or hot water available...24hours?!? not sure if it was..
-
Good
6.4+advantageous location, particularly access to T
Details
Map
Reviews
Overall
7.9 Good
Based on 3,260 reviews
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All reviews 7.9
-
Couples 8.1
-
Families 8.4
-
Business 7.0
-
Solo 7.9
9.6
8.0
5.4
5.2
5.4
4.8
9.6
8.3
5.9
5.1
4.8
4.4
9.5
8.2
5.6
5.0
4.5
4.4
9.5
6.2
3.7
3.0
9.5
7.9
5.2
5.1
5.0
4.4
data provided by TrustYou
"Friendly service"
Top positive review
Top critical review
Excellent 9.7
The location, the price, the ease of checking in and out. Nothing
OK 5.7
We really liked the location of the hotel. It was close to all of the shopping and restaurants. We never had to take a taxi or drive our car until we were leaving. I thought the room we had was small although it was very clean.
Recent reviews
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Mediocre
3.2+The location: in the center of the city,-The style of the room.
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Good
7.3+well-decorated comfortable room, new bath, simply furnished but more than adequate for the price.-Food service was limited, had to look around for breakfast options and restaurants for evening meals in the area were pricey. Perhaps more familiarity with the neighborhood would have helped. A good all-day (7am to 10 pm) coffee shop in the hotel would be a good addition to the food service now available in the hotel, and to the neighborhood.
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Good
7.3+The staff was very accommodating, taking our luggage early so we could check out the city.
AED 991+
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AED 797+
Details
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Reviews
Overall
8.9 Excellent
Based on 1,174 reviews
-
All reviews 8.9
-
Couples 9.0
-
Families 9.1
-
Business 8.9
-
Solo 8.7
9.7
9.0
8.7
7.2
6.9
6.9
9.6
9.1
8.5
7.7
7.5
7.0
9.5
9.2
8.9
8.0
7.0
6.6
9.7
9.2
7.8
7.4
7.2
9.7
9.2
7.6
6.9
6.6
5.3
data provided by TrustYou
"Friendly atmosphere"
"Friendly service"
"Great shopping"
Top positive review
Top critical review
Excellent 10.0
The staff was very friendly and accommodating. They made us feel very welcomed and had great suggestions for places to eat in the area. The location was perfect to be able to walk to get food, go shopping, and catch the trolley to do some sightseeing.
Good 6.3
the location was not well signposted
Recent reviews
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Good
6.3+the location-was not well signposted
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Excellent
9.4+Very comfortable, clean room. Staff was very friendly and helpful. Breakfast was delicious and plentiful. Location was outstanding.
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Good
7.0+Excellent location on full of shops street, near wonderful Commonweath street, Prudential center and Trinity Church, nice wide and convinient rooms-I suppose, a bit thin walls - audibility in the rooms is higher than normal
AED 485+
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Reviews
Overall
7.9 Good
Based on 3,918 reviews
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All reviews 7.9
-
Couples 7.9
-
Families 7.7
-
Business 7.2
-
Solo 8.1
9.4
8.3
5.0
5.0
5.0
5.0
9.2
8.4
5.4
5.2
5.2
4.9
9.2
8.3
4.5
4.4
4.2
4.2
8.8
8.1
5.3
5.1
4.7
4.3
9.5
8.2
4.9
4.9
4.7
4.2
data provided by TrustYou
"Good kitchenette"
Top positive review
Top critical review
Excellent 9.7
My new wife and I honeymooned there for one night. It was an old building, but clean and well-furnished. Each little apartment has everything you need, plus ours had a nice view. The bed was fantastically comfortable and we enjoyed being able to eat food we made ourselves at at little table. Staff was kind and pleasant to deal with. This place is not new or renovated or fancy by any standards, but well maintained and cozy, and a great value. Would definitely stay here again and recommend to anyone looking to stay at a decent place in Boston for a good price! The cheap shampoo and soap provided smelled a little weird, and there was a funny little device on the wall that may have been meant for a lamp or some device that had exposed wires. We parked at Alewife station for $7 and took the T in because the parking at Copley House is $20 and the cheapest around (and we hate driving in Boston traffic). Still, the good outweighed these minor inconveniences!
OK 5.7
The location and full kitchen facilities. It was within walking distance of all activities we were involved with. Excellent location for subway. Shower heads were extremely noisy. Adjacent room shower woke us.
Recent reviews
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Good
7.0+location-2 flights of stairs
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Excellent
8.2+Love the location, very close to everything we wanted. Fenway was just a quick walk away as well as a few nice bars. However there were two different tram lines just a few blocks away to get anywhere not within walking distance. Room was small but clean with all the amenities required.-Didn't care for the coffee, however there was a 711 two blocks down that had green mountain coffee so all was well there. Also didn't care for having to park a few blocks away, but for $15 a day parking, it was better than getting a ticket.
-
OK
5.7+The location and full kitchen facilities. It was within walking distance of all activities we were involved with. Excellent location for subway.-Shower heads were extremely noisy. Adjacent room shower woke us.