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Panama City Tocumen Intl
Tue 20/10
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Good to know

Low season

May Best time to beat the crowds (3% less expensive on average)

High season

December Most popular time to fly (16% more expensive on average)

Average price of a return ticket

AED 5,474 (avg. price over the last 2 weeks)

Good deal for a return ticket

AED 1,221 or less

Top tips for finding cheap flights to Panama City

  • Looking for cheap airfare to Panama City? 25% of our users found return tickets to Panama City for the following prices or less: From Abu Dhabi Intl AED 4,486, from Dubai Intl AED 5,202
  • High season is considered to be January, November and December. The cheapest month to fly to Panama City is March.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Panama City flight deals.

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Top 5 airlines flying to Panama City Tocumen Intl

Scores according to KAYAK customer reviews

7.9
Avianca
Overall score based on 13,052 reviews
8.0
Boarding
8.0
Comfort
8.3
Crew
7.9
Entertainment
7.5
Food
Airline reviews

Pros: "The crew was amazing, Seats are very comfortable on business class."

Cons: "The food was really out of the Avianca standard. The quinoa “salad” was frozen. I asked the flight attendant and he told me it was supposed to be room temperature, but it was crystallized. Understand it was Ash Wednesday and no meat was serve (cheese quiche was ok)."

Cons: "expand scheduels"

Pros: "The airplane was very nice with great space between seats and the crew was nice."
Cons: "During boarding procedure, the gate used did not support the number of passengers and was a little bit messy"

Pros: "Great flight.. super fast everything!"
Cons: ":)"

Pros: "Never again with Avianca"
Cons: "Never again with Avianca"

Pros: "Never again with Avianca"
Cons: "Never again with Avianca"

Pros: "The crew was amazing and everyone moves efficiently to get the plane off the ground."
Cons: "The food of course. Being a strength and conditioning coach that promotes healthy eating. I would prefer healthier food to consume while taking a long flight."

Pros: "First place is bad service"
Cons: "Avianca never change ,manipulate customer"

Pros: "The team members that helped me with the hiccups before check in were amazing."
Cons: "Was a little cramped but I’m tall so there’s not much you can do about it."

Pros: "Pretty much everything."
Cons: "I cannot think of a single thing that I did not like."

Pros: "The sandwich was surprisingly delicious"

Pros: "Boarding was efficient"
Cons: "The onboard menu shows an option of salmon or beef. But when the crew came, only lamb was available. Also, the crew didn't seem interested."

Cons: "stop making a billion announcements."

Pros: "The crew was friendly, neatly manicured, and smiling. They made sure I was comfortable and answered any questions I had."
Cons: "Make sure to repeat announcements in English if possible for non-Spanish speaking passengers"

Pros: "Flight was on time"

Pros: "Yes"
Cons: "Be on time"

Pros: "Fly hostess wee nice but couldn’t do anything"
Cons: "the food, the services on the plane, entreteniment, the bathroom that was chaotic."

Pros: "Flight delayed causing anxiety as onward connection."
Cons: "No vegetarian food available."

Pros: "Price"
Cons: "Price"

Cons: "Comfortable seats and leg room."

Pros: "Entertainment"
Cons: "Hicieron perder mi equipaje."

Pros: "Excelente service"

Pros: "Plane, entertainment, seat."
Cons: "Broken luggage upon arrival!!!! No travelling tool given."

Pros: "Nothing"
Cons: "The fight got delay. They made me loose my connection and then made me wait 9 hour at the airport just to make a change on my schedule. The people from the Avianca counter in Miami is the worst. Also, when I arrive to Lima, got my luggage an one of them was terrible broken with the things that were inside. Will never use AVIANCA in my life!"

Pros: "On time and efficient. Was a good flight, with comfortable seating"

Cons: "it was 14 horas late"

Cons: "No vegan/vegetarian food options"

Pros: "I liked the flight itself, that was fine."
Cons: "Terrible service. Had to book the same flight twice as I had made a mistake with dates and couldn't swap out or get refunded. Was then told my surfboard would cost a further $40 from an agent, however when I arrived to check in they told me it was $100USD. Really bad service."

Cons: "Due to endless delays, poor and irresponsible customer service and communications to us and straight up lying by the crew, we missed our flight and had to fight to get back on one the same day."

Pros: "The flight was incredible. Each seat had its own gaming controller/tv remote which made the flight literally fly by while I played Pac man."

Pros: "THAT i ACTUALLY MADE IT HOME"
Cons: "AVIANCA DID NOT HAVE ENOUGH SEATS TO ACCOMODATE ALL THE TICKETS THEY SOLD. MY ENTERTAINMENT SCREEN WAS BROKEN, MY RECLINING SEAT WAS NOT WORKING PROPERLY & MY TRAY TABLE WAS NEAR IMPOSSIBLE TO CLOSE AFTER BEING OPENED, SEATS WERE EXTREMELY CRAMPED AND TIGHT. THE MEAT IN MY MEAL WAS HARD"

Cons: "From NY to the San Salvador we arrive safe excellent fly. What I did not like was to wait 4hours and 54 minutes . And to Waite 3 more hours almost the fly from El San Salvador to Panama and the fly was for 1 hour and 54 minutes that’s was too much to wait and was very awful. Avianca food did not like it. Thanks,"

Pros: "Plane ride was smooth and on time."
Cons: "My seat did not recline. Only served coffee and fruit punch with a tasteless corn cracker"

Pros: "Nice all in all"
Cons: "Asked for seafood meal. Only to get some kinda shredded fish w. Ton of garlic and ton of cheese on top."

Pros: "Avíanca was fine, Kayak is awful"
Cons: "Flight network are scammers. Will never use Kayak again"

Pros: "Avianca has a nice crew"
Cons: "30 minutes late and Barranquilla airport dusty and smelly!"

Pros: "Checkin staff very helpful and quick boarding. Infligjt staff polite and professional"
Cons: "No much leg roon."

Cons: "never again, Avianca"

Pros: "Very professional and friendly crew, with easy check-in at the airport."

Pros: "Nice employees."
Cons: "Departure delayed."

Pros: "Entertainmente system, confortable seat"
Cons: "Had to wait 40 minutes in a bus to get to plane"

Cons: "The plane it was small"

Pros: "Un vuelo maravilloso sobretodo por la calidez de su personal en tierra y a bordo! Viajamos con mi esposo y mi hijo y tuvimos el mejor servicio, sumado a la puntualidad en todos los itinerarios y los acuerdos y salas VIP en todos los aeropuertos."

Pros: "Reasonable choice of entertainment. Clean."
Cons: "Food poor. Not enough drink. Hold up in tunnel for boarding - long hold up for children and passengers over 60."

Pros: "Food. As usual with avianca was amazing."
Cons: "The staff. Completely unprofessional. Flying executive from SJO to JFK with the Costa Rican staff was amazing. This one compared, was deplorable."

Pros: "Voucher for lunch"
Cons: "No accommodation to change flights. No honest updates."

Pros: "Christian the flight attendant was amazing!"

Cons: "The boarding process at El Salvador was a mess. People was not organized at all."

Pros: "Na"
Cons: "Na"

Cons: "I had difficulty checking online, because I didn’t have the right ticket number. By the time I contact you and get the right one all the windows seats or aisle seats in the airplane where taken. I had to go with middle seat which can be super tight and uncomfortable when you have two strangers on both of your sides for such a long flight. I wish they email me the right tiket number on time."

Pros: "Food, Entertainments, travel kit as well as flight crew made it a delightful experience."
Cons: "Checkin agent at the SFO airport was kind of obnoxious."

Cons: "Cabin temperature too warm"

Pros: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Cons: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Pros: "service on the flight was very good"
Cons: "the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with"

Pros: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Cons: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Pros: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Cons: "In-flight entertainment films were a bit limited"

Pros: "Flight arrived on time."
Cons: "Boarding was unnecessarily chaotic."

Pros: "The crew was amazing."
Cons: "Nothing"

Pros: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Cons: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Cons: "Foot rests in economy - better ventilation options airflow"

Cons: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Pros: "Food and plane"
Cons: "IST transit"

Cons: "Food is not great and the flight was delayed by an hour"

Pros: "Helpful crew, good food, smooth flight."

Pros: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Cons: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pros: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Cons: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Pros: "The service was excellent, staff helpful and understanding."
Cons: "No business class priority boarding, no assistance available with transfer."

Pros: "customer service was great :)"

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing"

Pros: "Full meal and entertainment system even for a shorthaul flight."
Cons: "Tight leg room"

Pros: "Good crew. Clean"
Cons: "A little late"

Pros: "Friendly, charming and welcoming staff."

Cons: "The head phones are terrible."

Cons: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"

Pros: "Food and crew amazing..I guess Turkish airline going to be best"

Pros: "Service, flight and landing, exceptional!!!"
Cons: "No cons..."

Cons: "Trip delay"

Pros: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Cons: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Cons: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Pros: "Inflight service was good."
Cons: "Seat was a little uncomfy"

Pros: "The food was quite good"
Cons: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Pros: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Cons: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Pros: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Cons: "Timing"

Pros: "A lot of great movie options. Food was good."
Cons: "There no knee space. There no spaces between the seats. We were packed in like sardines. It was very uncomforable"

Cons: "Small seats in the economy class"

Cons: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Pros: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Cons: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Cons: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Cons: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Pros: "kayak was poop for help for me."
Cons: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Pros: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Cons: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."

Cons: "My Miles&Smiles were not added to the trip."

Cons: "Last minute gate assigned and then changed"

Pros: "Food was great."
Cons: "Long waits, poor communication, either too warm or too cold"

Cons: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Pros: "Turkish is always consistently excellent"
Cons: "I liked everything. They are very accomodating towards passengers with special needs."

Cons: "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"

Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Pros: "Perfect"
Cons: "Nothing. Flight was amazing"

Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Cons: "Time"

Pros: "very nice crew"
Cons: "my bagfage was lost"

Pros: "Fantastic gate agents!"
Cons: "The food was terrible."

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."

Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"

Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Cons: "Travelled business class and was ace experience"

Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."

Pros: "The seat was a little uncomfortable but the crew were amazing."

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."

Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."

Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Pros: "Awful"
Cons: "Everything"

Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."

Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Cons: "Lost all our bags so couldn’t ski"

Cons: "Inflight was better than I expected. But needs upgrading air crafts."

Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Pros: "All good"

Pros: "Crew was good"
Cons: "Food"

Pros: "Best airline in the business quick efficient and outstanding service What else can you say"

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."

Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"

Pros: "NOTHING"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Pros: "Efficient boarding system, clearly signposted. Professional staff"

Cons: "old screens and entertainment system leg room to small"

Cons: "Nothing special"

Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Cons: "You are almost always late!"

Cons: "The movie selection did not seem extremely varied."

Pros: "The attendants took great care of us. Super smooth flight."

Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "Arrived Early!"
Cons: "Left Late :-)"

Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Pros: "More leg room"
Cons: "Space"

Pros: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Cons: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Cons: "Staff Curtsy and overall gestures!!"

Pros: "n/a"
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Pros: "n/a"
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Pros: "Cops is always a good reason to flight"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Cons: "Thé qualité officielle the images"

Pros: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Cons: "Explain me to take the bag on time.it was almost left in the airport."

Cons: "Entertainment worked sporadically"

Pros: "Crew very professional"
Cons: "Boarding was a little confusing"

Pros: "Had decent room space seats comfortable"
Cons: "My luggage could have arrived for a start"

Pros: "crew great comfortable"

Pros: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Pros: "Crew was wonderful and welcoming!"

Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Cons: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Pros: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Cons: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Pros: "The transfer times were excellent"

Cons: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"

Pros: "Crew was very nice and the food was excellent"

Cons: "wine selection divider between seats"

Cons: "The fligh Washington delay more than a hour"

Pros: "Crew members"
Cons: "Up to 1 hour late and they leaved my baggage in Paris"

Pros: "The crew"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Pros: "The staff..the attentions..food."

Pros: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Pros: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Pros: "Good quality flight"
Cons: "But delayed and lost baggage"

Pros: "No extra charge for simple refreshments."

Pros: "Quick and efficient not lying more to say or critique."
Cons: "Coffee and a bread roll as a snack??"

Pros: "Timely and smooth teansit."
Cons: "Food has a way to go to be appetising."

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Cons: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Pros: "Everything"

Pros: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Cons: "Business class seats weren’t comfortable and too narrow no entertainment."

Cons: "I didn’t have time to make it through customs. Missed my flight"

Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Pros: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Pros: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Cons: "Nothing to like"

Cons: "Plane left more than 40 minutes late with no explanation or apology."

Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pros: "Nothing"
Cons: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Pros: "Very good male crew member. Pilot genuinely apologetic for the delay."
Cons: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Pros: "I like traveling with AirFrance in general."
Cons: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Pros: "In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored."
Cons: "Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops."

Pros: "The crew were great but the entrainment socket on my seat was broken so I couldn’t watch anything"
Cons: "Making sure everything works properly"

Pros: "Organized process and controls."
Cons: "The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve."

Pros: "Crew good, food okish."
Cons: "Entertainment system below average. Disembarkment was poorly handled and resulted in big delays."

Pros: "The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time"

Cons: "No delays"

Pros: "Crew were brilliant and I felt well looked-after."
Cons: "Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane."

Pros: "Everything was really good. Very nice crew. I will highly recommend it."
Cons: "I think it is one of the best."

Pros: "not much"
Cons: "Equipment change from A350 to very old 777. Long delay."

Cons: "Pre boarding at the gate was slightly chaotic"

Cons: "On time."

Pros: "The price!"
Cons: "Internet connection."

Cons: "Being on time for a change"

Cons: "For an hour and one half flight the seats were tolerable. Anything longer than that would have been torture."

Cons: "The seats are not just uncomfortable, they are awful. Worse than Wizzair!"

Cons: "Heathrow is the worst airport when you have a passenger who needs a wheel chair."

Pros: "Great crew and service"
Cons: "It would be convenient to have phone chargers"

Pros: "Crew was great, plenty of food."
Cons: "The announcements ran a bit long toward the end of the flight. Quite a bit long"

Pros: "Efficient speedy boarding but slow at Dubrovnik airport going through passport check"
Cons: "Free drink on board would have been nice as paid more especially for BA but apart from the baggage allowance and quick processing there was little to differentiate from a budget airline"

Cons: "For starters they should have not misplaced my luggage since I was stuck in LHR for almost 6 hours which means that they had plenty of time to carefully load my single suitcase. I am so mad."

Pros: "Original timing"
Cons: "Boarding was a chaotic affair. Landed late but no mention of apology. Disappointed."

Cons: "Loved the flight however wished the food selection was better in business call. On the way to Mumbai the option and choice was better and tasted good. I was not impressed with selection and taste it could have been better."

Pros: "Crew was good the equipment on board not good. I paid for 6 seats for my family and earphone connection plus power socket didn't work"

Pros: "Comfort of the journey, take off and landing were expertly done, approach was just the right speed and contact was soft but firm. Crew were pleasant enough. One of them felt he always had to show his authority with a firm voice, not necessary but maybe that’s how he speaks. In general no problems"
Cons: "I’m quite disappointed to have to buy food on an airline of British airways stature. My only gripe with whole day."

Pros: "The plane got from a to b safely"
Cons: "The food was dreadful. Both the gluten free and regular meals. Tasteless and unimaginative. Very dodgy landing. The time of arrival given by the airline prior to flying did not take into account the fact that the clocks went back. So our pickup was delayed. Not good at 4 am"

Cons: "No beverages? Not even water or coffee?"

Pros: "Friendly clean and spacious"

Pros: "Nothing specific"
Cons: "Old aircraft"

Cons: "The seats rows are too close - high density."

Pros: "The captain was very apologetic and the crew were friendly."
Cons: "The flight was delayed by an hour, meaning we arrived at almost midnight and for me and a few other people their electronic boarding passes did not work properly I was refused at the departures gate and told to go to the British airways counter to get a paper boarding pass printed out. I also saw some other people with British airways electronic boarding passes having similar problems."

Pros: "Friendly cabin crew"
Cons: "Long delays, little communication, stuffed into a hot bus before the plane was cleaned - not allowed off the bus, no air conditioning and kids crying whilst we were trapped for a while in the bus."

Pros: "Our airline steward was incredible."

Pros: "Supposedly great aircraft. Good crew and good service"
Cons: "Economy seats cramped for elbow room. Average in flight entertainment."

Cons: "Tight squeeze. No leg room. No complimentary snacks or drinks. Plane was slow to leave and take off."

Pros: "Ease of boarding"
Cons: "Nothing"

Pros: "Nothing. Delayed. Waiting around a lot. No satisfactory explanation."
Cons: "Delays. Poor communication. Disappointment that you can now count on BA to be worse than just about all other airlines."

Pros: "Best flight I've ever been on! Our take off was delayed due to some guests having gotten their luggage put on the airline, but never showing up to the actual flight, so the crew was required to take off said luggage. Normally, this would be a frustrating experience, but they kept us updated throughout the process-- it felt like they actually cared. Crew was incredibly kind throughout the entire flight. Truly the best experience flying I have ever had."

Pros: "Quick boarding, better than expected catering and a quietly efficient team in club."
Cons: "Zero to complain about."

Cons: "No USB or power outlets. Very small screens for the entertainment. Definitely, not up to par for a long international flight."

Cons: "Gate personnel were inattentive and wheelchair transport was rude"

Pros: "On time and smooth flight."
Cons: "We were packed in like sardines. There were no plugs to charge devices."

Pros: "Ground staff were excellent, the comfort was acceptable."
Cons: "Entertainment was mediocre, and absence of WiFi on air was disappointing. Not being able to eat food of your choice in business class because it ran out, is not acceptable. Crew were indifferent"

Pros: "Food was tasty"
Cons: "Was delayed"

Pros: "Muslim meal caters are not good at all. Need to have better meals"
Cons: "The food was not up to the standard. Also felt discrimination in the crew staff"

Pros: "Nothing - even in so called Club Europe."
Cons: "Cheapness and shabbiness in every respect. A sad downward spiral for a once impressive airline."

Pros: "Service was excellent, and the 777 flight was very comfortable. The flight attendants were remarkable. The ticket agents had difficulty rebooking the London to Milan leg of my flight when that flight was cancelled while I was on the way to the airport, but they were somehow able to get me onto an earlier flight than was originally offered. What I gathered was that the computer was not very cooperative. The ticket agents were incredibly helpful during this process."
Cons: "I lost my original exit row seat somehow and had to inquire into it. I think what happened was that while the ticket agents were able to rebook my cancelled London to Milan flight, my seat reservation on the Seattle to London leg got lost somehow. I suppose another passenger may have grabbed my seat during that rebooking process. I noticed the changed seat assignment only after I left the ticketing counter. I was able to get a different exit row seat (but with less leg room) assigned to me by inquiring with the agent at the gate."

Pros: "Food good! Crew friendly"
Cons: "Food was great and plentiful! The crew were friendly and helpful. Seats were compact. But that’s usual for airlines. Plan extra time for customs...aaaaugh!!!! Two hours! I’ve never had to wait that long before."

Pros: "The food and the services. The plane looks new and clean. Many new release movies."
Cons: "seat space is too small and not comfort."

Cons: "They were late by 2 hrs"

Pros: "Shorter flight--OK"

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