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Airports
Origin
Mina Jebel Ali
AED 4586
only
AED 4586
Sharjah
AED 1105
only
AED 1105
Dubai
AED 936
only
AED 936
Abu Dhabi
AED 1517
only
AED 1517
Destination
Nairobi
AED 936
only
AED 936
Mon, 22 Jan
DXB
NBO
7h 20m
Tue, 30 Jan
NBO
DXB
8h 35m
AED 936
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 406 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
BOM
MCT
Excellent 10.0

Service, food, Cabin cleanliness, friendly service

DXB
MCT
Good 7.3

Good aircraft from Muscat to Bangkok

The food was really sad

BAH
MCT
Excellent 8.6

Every thing was good

BAH
MCT
Excellent 10.0

Yes

Nil

DXB
MCT
OK 5.6

The stopover was short .

The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly.

Mon, 22 Jan
SHJ
NBO
5h 15m
Wed, 31 Jan
NBO
SHJ
5h 00m
AED 1105
Trip: 10 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 32 reviews
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
5.0
Food
6.9
BOM
SHJ
Excellent 10.0

On time Service. Courteous Crew. No Alcohol policy

Meal was burnt. They should look into the meal heating process :)

SHJ
KWI
Excellent 10.0

All the best

SHJ
DAC
OK 4.3

The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.

no entertainment, no food (without paying high prices for). I will not use this airline again

CMB
SHJ
OK 5.3

Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

SHJ
DMM
Good 7.6

boarding was fast

seat comfort

Wed, 27 Dec
DXB
NBO
8h 50m
Mon, 1 Jan
NBO
DXB
10h 00m
AED 1337
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1354 reviews
Boarding
7.0
Comfort
7.1
Crew
7.6
Entertainment
6.6
Food
6.6
ADD
BKO
OK 5.6

Loved having traditional ethiopian food

One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent

CPT
ADD
Mediocre 3.3

Did not provide special meal although I called ahead to request it.

ADD
NBO
OK 4.3

The pretty ladies

Lost luggage and horrible food

ADD
NBO
Good 6.6

Good food for a such a short trip to Nairobi.

Boarding very confusing, gates changing and could barely hear through the PA system.

JNB
LLW
Excellent 8.6

The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled

Well there was no entertainment in the flight. That is it

Thu, 21 Dec
AUH
NBO
24h 20m
Thu, 11 Jan
NBO
AUH
5h 10m
AED 1836
Trip: 22 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
AUH
NBO
Mediocre 2.0

Nothing to like.

Flight overbooked therefore delayed by 24h Terrible service, just a little pod for the nightin some kind of operspace in Abu Dhabi. A real disgrace, this is shamefull. Worse company ever, nothing to do with Qatar or Emirates. Avoid at all cost.

AUH
DEL
Excellent 8.0

correct temprature flight crew was good food was good

ORD
AUH
Excellent 8.6

Crew exceptionally great .

Abu Dhabhi airport.

AUH
AMD
Excellent 9.0

Food service needs to be faster due to length of flight.

AUH
NBO
Excellent 8.6

Beatfull girls

Food

Mon, 12 Feb
DXB
NBO
21h 05m
Sat, 24 Feb
NBO
DXB
8h 35m
AED 1043
Trip: 13 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 406 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
MCT
KHI
Excellent 10.0

Service, food, Cabin cleanliness, friendly service

BAH
MCT
Excellent 8.6

Every thing was good

BOM
MCT
Excellent 10.0

Service, food, Cabin cleanliness, friendly service

MCT
BLR
Excellent 10.0

Excelleng servive

Nil

MCT
DOH
OK 5.6

The crew were friendly and helpful.

No entertainment and the food was a joke ! The trip wS expensive at 770$ !

Mon, 12 Feb
SHJ
NBO
5h 15m
Sun, 25 Feb
NBO
SHJ
5h 00m
AED 1164
Trip: 14 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 32 reviews
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
5.0
Food
6.9
NBO
SHJ
Excellent 8.0

I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!

I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!

SHJ
KWI
Mediocre 2.0

Late

CMB
SHJ
OK 5.3

Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

SHJ
DMM
Good 7.6

boarding was fast

seat comfort

BOM
SHJ
Excellent 10.0

On time Service. Courteous Crew. No Alcohol policy

Meal was burnt. They should look into the meal heating process :)

Sun, 4 Mar
DXB
NBO
26h 35m
Tue, 3 Apr
NBO
DXB
13h 55m
AED 1061
Trip: 30 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 406 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
BAH
MCT
Excellent 8.6

Every thing was good

MCT
DOH
OK 5.6

The crew were friendly and helpful.

No entertainment and the food was a joke ! The trip wS expensive at 770$ !

BAH
MCT
Excellent 10.0

Yes

Nil

BOM
MCT
Excellent 10.0

Service, food, Cabin cleanliness, friendly service

DOH
MCT
Excellent 8.0

Every thing was as per as mentioned g

So far good experience

Fri, 27 Apr
DXB
NBO
21h 05m
Thu, 10 May
NBO
DXB
8h 05m
AED 1116
Trip: 14 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 406 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
BOM
MCT
Excellent 10.0

Service, food, Cabin cleanliness, friendly service

DXB
MCT
OK 5.6

The stopover was short .

The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly.

DOH
MCT
Excellent 8.0

Every thing was as per as mentioned g

So far good experience

MCT
KHI
Excellent 10.0

Service, food, Cabin cleanliness, friendly service

BAH
MCT
Excellent 8.6

Every thing was good

Thu, 11 Jan
DXB
NBO
8h 50m
Sun, 14 Jan
NBO
DXB
9h 45m
AED 1417
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1354 reviews
Boarding
7.0
Comfort
7.1
Crew
7.6
Entertainment
6.6
Food
6.6
TLV
ADD
Mediocre 2.0

No kosher food eventhogh we asked for it

IAD
ADD
Excellent 8.0

The crew members are very friendly, always smiling and attentive.

The entertainment system needs an upgrade. Touch screens unresponsive.

ADD
IAD
Good 6.6

The headphones weren’t working and boarding at Addis was very poor. They should have more personal when checking before the Gates

ADD
NBO
Good 6.6

Good food for a such a short trip to Nairobi.

Boarding very confusing, gates changing and could barely hear through the PA system.

JNB
LLW
Excellent 8.6

The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled

Well there was no entertainment in the flight. That is it

Fri, 27 Apr
SHJ
NBO
5h 05m
Fri, 11 May
NBO
SHJ
5h 05m
AED 1340
Trip: 15 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 32 reviews
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
5.0
Food
6.9
SHJ
BEY
Excellent 9.6

Food is good and cheap Beverages are cheap Friendly staff On time

Sharjah airport is very dirty

CMB
SHJ
OK 5.3

Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

SHJ
KBP
Mediocre 3.5

Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad

TRV
SHJ
OK 5.6

Was a cheap flight

The Seats doesn't recline

SHJ
KWI
Excellent 10.0

All the best

Sun, 17 Dec
SHJ
NBO
27h 00m
Mon, 25 Dec
NBO
SHJ
19h 10m
AED 2996
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 891 reviews
Boarding
7.6
Comfort
7.4
Crew
7.7
Entertainment
6.7
Food
7.1
YYZ
CAI
Excellent 8.0

Crew was really good and flight was very smooth from Toronto to Cairo

Person behind me kept on kicking my chair

JFK
CAI
Excellent 9.6

The timing is so accurate as well they were so fast getting everything done.

Most of the crew are really professional but few were little bit aggressive.

MCT
CAI
Mediocre 2.0

Nothing they do to exchange the time except by baying 200 rial Oman

CAI
GVA
Mediocre 2.0

Cheap!

The plane, supposed to take off at 6 pm crashed into another plane on the JFK tarmac around 7 pm. An hour later we were deplaned and then were uncoordinatedly brought to a shuttle... took 90 minutes to get transported to a hotel... that didn't have capacity for all... then another hotel... still no capacity for all... so I took an uber to another hotel on my own. It's 1 am before I get to my room and crash (no pun intended). Besides the incompetent organizational response in a crisis: The plane was not cleaned Dry -- no alcohol on board Food was meh. Looooooong 36 hours with Egyptair.

CAI
DMM
Excellent 10.0

The flight attendants’ hospitality and meal service.

Tue, 26 Dec
DXB
NBO
8h 45m
Sat, 6 Jan
NBO
DXB
8h 35m
AED 1153
Trip: 12 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 406 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
DXB
MCT
OK 5.6

The stopover was short .

The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly.

BAH
MCT
Excellent 10.0

Yes

Nil

BAH
MCT
Excellent 8.6

Every thing was good

DXB
MCT
Mediocre 2.0

The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show.

BOM
MCT
Excellent 10.0

Service, food, Cabin cleanliness, friendly service

Wed, 27 Dec
AUH
NBO
21h 45m
Mon, 1 Jan
NBO
AUH
12h 35m
AED 2016
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
ORD
AUH
Excellent 8.6

Crew exceptionally great .

Abu Dhabhi airport.

AUH
AMD
Excellent 9.0

Food service needs to be faster due to length of flight.

JFK
AUH
Excellent 8.3

Easy connections ,good flight ,food

Check in at JFK took ages as the ground staff just didn’t bother about balancing queues versus available agents. One quueue moves fast and the other got stick . Some of the agents were novices After boarding some passengers couldn’t find place for their carry on a. They were rudley informed that they are carrying large carry ones and were threatened with deboatdong if they weren’t fast in finding alternate places for their bags

AUH
NBO
Good 6.0

No delay, arrived on time.

Old aircraft, the bath room needed to be updated.

LAX
AUH
Good 6.3

food was not up to standard. i pre ordered but they said they did not have. Also passengers do not have to freeze all the flight time. i told them 10 times to reduce the blower and increse the temp. People were getting jackets to cover them as it was very cold. NO NEED FOR SUCH LOW TEMP FO SO LONG TIME very discomforting

Mon, 22 Jan
AUH
NBO
8h 20m
Tue, 30 Jan
NBO
AUH
8h 50m
AED 1517
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 406 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
DXB
MCT
Good 7.3

Good aircraft from Muscat to Bangkok

The food was really sad

MCT
BLR
Excellent 10.0

Excelleng servive

Nil

MCT
KHI
Excellent 10.0

Service, food, Cabin cleanliness, friendly service

BAH
MCT
Excellent 10.0

Yes

Nil

BAH
MCT
Excellent 8.6

Every thing was good

Mon, 22 Jan
DWC
NBO
21h 05m
Wed, 31 Jan
NBO
DWC
15h 00m
AED 4586
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 5 Mar
AUH
NBO
8h 20m
Mon, 2 Apr
NBO
AUH
7h 50m
AED 1517
Trip: 28 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 406 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
BAH
MCT
Excellent 8.6

Every thing was good

DXB
MCT
Good 7.3

Good aircraft from Muscat to Bangkok

The food was really sad

BOM
MCT
Excellent 10.0

Service, food, Cabin cleanliness, friendly service

DXB
MCT
Mediocre 2.0

The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show.

DOH
MCT
Excellent 8.0

Every thing was as per as mentioned g

So far good experience

Wed, 31 Jan
SHJ
NBO
27h 00m
Thu, 8 Feb
NBO
SHJ
19h 10m
AED 3298
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 891 reviews
Boarding
7.6
Comfort
7.4
Crew
7.7
Entertainment
6.7
Food
7.1
JFK
CAI
OK 4.0

The dinner food was decent (breakfast was subpar).

We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited.

JFK
CAI
Excellent 8.3

Lots of terberlance but good flight

The terberlance

MCT
CAI
Mediocre 2.0

Nothing they do to exchange the time except by baying 200 rial Oman

CAI
DMM
Excellent 10.0

The flight attendants’ hospitality and meal service.

JFK
CAI
Excellent 9.6

The timing is so accurate as well they were so fast getting everything done.

Most of the crew are really professional but few were little bit aggressive.

*
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