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Cons: "Rules"

Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"

Pros: "the attendants were always on top of things. One of best overall flights ever."

Pros: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Cons: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."

Pros: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Cons: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."

Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."

Pros: "No flight No refund"

Pros: "Wonderful Experience with Qatar airways, as always."
Cons: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."

Pros: "Very friendly online travel booking portal. I like it"

Pros: "It was something unexpected"

Cons: "Transit time was too close with my connection"

Pros: "Every things"

Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Pros: "Flight was on time ."
Cons: "The seating was not organized when people needed to bored. It was busy and people where rushing to get in the plane ."

Pros: "food was good"
Cons: "all my flights were delayed"

Pros: "Nothing, no one was helpful at all."
Cons: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."

Pros: "It was a short flight, so no problems"

Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Pros: "Wonderful services"
Cons: "Nothing bad to say"

Pros: "Quick, easy boarding and nice crew with professionalism."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."

Pros: "Crew"

Pros: "Quick boarding, semi- spacious seats, decent snack food"
Cons: "Not much to dislike, but I still will NEVER fly Qatar again."

Pros: "Everything was good ... we were on time .. no delay so .. perfect !"

Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Cons: "Nothing"

Pros: "The food was perfect"

Cons: "Chicken sandwich was not good"

Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Cons: "Nothing"

Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."

Pros: "Very nice service"

Cons: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"

Pros: "Staff was very courteous overall service excellent"
Cons: "Seating... our seating was changed so we did not sit how we would like"

Pros: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"

Pros: "The food was great and so was the staff. The plane was clean and spacious."

Pros: "Crew polite and efficient."
Cons: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."

Pros: "The business class was okay and food was good."
Cons: "The entertainment choice not as vast as Emirates that I always experienced"

Pros: "Service and food were good and the cleanliness of the plane was excellent."
Cons: "Doha airport is very large between connecting gates and the trams are not well marked so walking was difficult for the elderly and handicapped. Not all gate areas were connected by tram."

Pros: "The crew and food were excellent! Great pilot also."
Cons: "Seats were too small and not very cushion for your bottom. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."

Pros: "about average"

Pros: "The service, the crew"

Pros: "Comfortable seats, if you like who is next to you"
Cons: "Food was the same going to Dubai and coming back, so if traveler didn't like it then too bad, will be starving both ways."

Pros: "Honestly nothing!"
Cons: "Non working TV"

Pros: "On time"
Cons: "Nothing"

Pros: "We arrived safely and I received an aisle seat"
Cons: "Far to many liberties granted to a few people at the expense of my comfort and that of my 13 friends. While we were not at the back of the plane, we were served last and never received a choice of meals."

Pros: "Everything's in order"
Cons: "Nothing"

Pros: "Great service from cabin crew, good food and good flight overall"

Pros: "the best flight ever taken...fantastic airlines, crew, service, food, movies!"
Cons: "gates too far apart...almost missed flight (short transfer time between flights)"

Pros: "Entertainment system is something you cannot exhaust during the flight. Hundreds of movies and TV series to pick from."
Cons: "The chair was BROKEN. There was a section of it that was protruding and hurting me in the back. Only thing crew offered was extra blankets to put behind my back. They quickly run out of any food options and were only offering one of them (the worst one, of course). The beverage cart took the tour way less frequently than on other airlines, effectively leaving you thirsty (wouldn't even go around offering water) or having to make your own trips to the galley."

Cons: "If I am seat is last is it a disadvantage, coz by the time the person serving from the starts come to the end, the meal gets over to what we like to have. so my suggestion to improve on this."

Pros: "It's clean and comfortable and the flight attendants are not rude!"
Cons: "Nothing really! It's a long trip but you made it comfortable for us."

Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."

Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"

Pros: "Cleaningness"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."

Pros: "10 out of 10. excellent. 5 stars."

Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"

Pros: "Besides noted above the arrival on time."

Pros: "Perfect"

Pros: ",,"

Cons: "Couldn't decline the chair and cause much neck pain"

Pros: "I am pleased to travel and thanks to Emirates."

Pros: "www.Web.HR"

Pros: "Every thing was good"

Pros: "Very Kind"
Cons: "My seat assignment"

Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."

Pros: "Easy, comfortable, no issues!"

Cons: "I wish they had consistent cabin bag policy through out the journey."

Pros: "I love Boeing 777s."

Cons: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."

Pros: "Great experience would Defo use them for our next trip."

Pros: "Everything is very well organised"
Cons: "All was good"

Pros: "The predictable skyward gold benefits when travelling with emirates"
Cons: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"

Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."

Cons: "the vegeterian option was missing in lbreakfast and lunch"

Pros: "Everything"

Cons: "Baggage took over 40 minutes to come out."

Pros: "Very professional and very good in customer care"

Pros: "Everything"

Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"

Pros: "Excellent"

Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"

Pros: "No comments"
Cons: "No comments"

Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."

Cons: "The same comment as above."

Cons: "Staff was amazing"

Cons: "Vegetarian meal options were scarce."

Pros: "Everything"
Cons: "Nothing"

Pros: "we were updated with info every moment there was a change."

Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."

Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"

Pros: "Nice"
Cons: "Nothing"

Cons: "We had 1h10 min of delay before take off!"

Cons: "not good experience bad impression first time"

Cons: "The emirates member are racist and biogts. Never to fly with them ever."

Pros: "-The time over Dubai was shorter (only 3 hours wait)"
Cons: "-the long bus ride to the plane"

Cons: "V"

Pros: "On time arrival"
Cons: "The boarding out of Dhaka could have been better."

Pros: "Could not see the screen clearly and was very hard to navigate. Rest all good"

Pros: "Excellent. Amazing plane"

Pros: "Better experience than the first leg"
Cons: "comfort, seat size"

Pros: "Good."

Cons: "Few toilets for two sections and seats too close, if it is not uptight the seat in front of you. You can not enjoy and watch movies."

Pros: "1.5 hour flight, on time and all that one should expect from a good airline."

Cons: "I still think it makes more sense to board the seats in the back of the plane before those further forward. It is difficult to get past the people who stand in the aisle or take forever to try to put their bag in the overhead bin."

Cons: "The airplane was full, and I suggest Lufthansa use a larger craft for this route."

Pros: "Friendly and professional crew, toys for the child."
Cons: "My luggage was lost and not located"

Pros: "I had a great seat in premium economy. I would recommend upgrading to anyone. Friendly crew. Good entertainment options."

Pros: "Nothing. But I did arrive on time"
Cons: "I will try to avoid Lufthansa if I can"

Pros: "On time"

Pros: "The plane was very good , the hospitality was very good b"
Cons: "Every thing in Lufthansa was horrible"

Pros: "On time flight with no problems"
Cons: "Uncomfortable seats so hard to sleep during flight"

Pros: "The staff was courteous,friendly and helpful. The Plane was on time. There was no short supply of liquids. The Crew made every effort to make our flight pleasant as possible. The in seat computer system worked very well, easy to use with good choices for entertainment. The staff apologized for the hot conditions during boarding."
Cons: "The PA system at the gate was not clear. The plane was almost unbearably hot during boarding. Our first snack on an 11 hour flight was stale pretzels and lukewarm orange juice, but this may have been from my choice of products. The food did get better as my expectations were not that high after the first round. The headphones were mono not stereo."

Pros: "Good pilots as usual new plane great service clean"
Cons: "Food could always get improvements"

Cons: "Got a little hot in the cabin"

Pros: "At least Lufthansa has a little bit more leg room."

Pros: "Crew worked very hard to accommodate us."
Cons: "Was seated in a section with many noisy infants. I could not sleep or even hear the entertainment system sometimes. Not the airline's fault. People should know better than to travel with infants. I felt sorry for the crew."

Pros: "Great costumer service, comfortable flight"

Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."

Pros: "A340 was not the A380 but very nice. Had isle seat and seat next to me was open making for a very comfortable flight."
Cons: "The boarding process is a bit messy. While the lines went fairly fast, the "line" to board by section was all over the place. Would be better to simplify the process and board by groups or at least have a better way to line up"

Pros: "On time, very pleasant crew, good, ample food."

Pros: "Better then United airline"
Cons: "Everything was awesome"

Pros: "Lufthansa doesn't disappoint"
Cons: "Not much to ask for on a 60 min flight"

Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"

Pros: "Once again Lufthansa crew is the best"

Pros: "The food, drink, and entertainment selection was great. There were tons of movies to watch and keep me entertained."
Cons: "Once I got in I was given a middle seat, which I would not have chosen had I been able to check in prior for this flight. After this we were given great service until half way through the flight when I was becoming quite thirsty and kept trying to signal the flight attendant based on my help button, but no one came, so I had to stop a flight attendant that was passing so I could ask for some water to drink. Overall, the flight was OK, even though I felt a little crammed in my seat and the need to fish for a flight attendant just to get water was a hassle."

Pros: "Clean, friendly environment, friendly staff."
Cons: "Little space. No wifi. The food was from a Russian vendor, which is good, except the bread rolls where puffy and from the freezer. I don't think it was butter, more like margarine."

Pros: "Flight attendants were always there when you needed them and were super nice. The plane was very clean and orderly and the crew just made it a really great flight."
Cons: "I really have no complaints at all. It was a super great flight and I will choose Lufthansa whenever possible when I fly in the future!"

Pros: "Boarding staff was cooperative On time departures and arrivals"
Cons: "Crew in Lufthansa are racist. Don't want to elaborate here but trust me for this. Bad quality food. They don't even have sufficient food for everyone. I didn't get two meals on one flight. Loo's are not maintained. Crew too rude. Had called a flight attendant for service but didn't show up until an hour (exactly an hour). Later I had to get up and take it. Can write an essay on my whole journey."

Pros: "Price was right. Aircraft was clean & maintained to high level. On time departure and arrival."

Pros: "Nice crew, made an effort to find a special meal that was ordered for the original connecting flight and was not transferred to the alternate flight since I boarded on standby."
Cons: "Had to sit on a window seat since due to a delayed previous flight I missed my connection and boarded on standby. I have long legs and it was extremely uncomfortable and painful to sit there."

Cons: "Baby crying for the entire flight from Munich to Denver."

Pros: "Service was very good."
Cons: "Start the flight either during the day or evening and not at 3:00 am in the morning. It disrupts the whole night sleeping schedule. I know Indians will take anything but Lufthansa can make a good start on these timings."

Pros: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Cons: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."

Cons: "27 hours of delay. Nobody cared about our booking. Almost no service counters open. Worst airline service ever"

Pros: "Premium economy seats, also premium economy is located very well in front of the plane."
Cons: "Food quality was aweful. Not sure why Lufthansa can't train the catering in Shanghai better. Worst vegetarian food ever."

Pros: "Smooth flight"
Cons: "1) No jetway. Bussed very long distance to board airplane. Long, hot, uncomfortable process. This is 2016 and still bussing passengers to plane? 2) No way to download entertainment app while on board when announcement made about entertainment. Need to notify passengers prior to boarding."

Cons: "There was one flight attendant with a bad attitude. An African American who spoke German. She was saucy. I was scared to press the call button when My wine spilt from a bump in the flight cause I didn't want her to give me attitude. But everyone else was very nice and helpful."

Pros: "Food was good. Bathrooms clean during flight. Staff was overall pleasant."
Cons: "Video entertainment menu system was slow to work with."

Pros: "this flight was very good, all right."
Cons: "Movies need to be have better selection - are allways same, no pleasant movies."

Pros: "The entertainment was good on board"
Cons: "The cabin crew was a bit rude"

Pros: "on time departure, early arrival, decent food, great entertainment options, smooth flying, friendly crew and gate personnel"
Cons: "Seats are thin and barely comfortable (just like every other airline's)."

Pros: "Lots of carry on space"
Cons: "I expect cabin crew to assist me with my luggage. They were telling me to do it myself"

Pros: "Notice"
Cons: "Staff seen to not like people of color black"

Pros: "The Flight itself ,service was excellent, however the experience at Frankfort airport was bad."
Cons: "Terminal at Frankfort -Too long a walk to reach buisiness lounge from arrival gate from Bengaluru,by the time we reached there it was time to walk back all the way for Tampa departure gate."

Cons: "Food"

Cons: "On the flight from Dubai to Frankfurt I got bitten by a spider that resulted in an allergic reaction causing my abdomen to swell for four days afterwards and requiring me to seek medical help once I arrived back in Boston. I had stayed in a luxury private residence in Dubai and not been anywhere around spiders previously..."

Pros: "The crew was happy and friendly to everyone. The food was delicious and was served with real utensils."
Cons: "Boarding was a heard of people all hurdled around the boarding area. There was very little order and the gate agents didn't clearly announce who was boarding. The seats on the plane were ok for comfort, but not great. Luckily the flight wasn't too long."

Pros: "I like the service and how organized they are"
Cons: "I was very please, I don't have bad comments"

Cons: "One of the crew staff was a bit rude when I was stretching my legs and checking some friends"

Pros: "The crew was very accommodating & friendly. the food was pretty good - with today's dwindling standard."
Cons: "The seats were cramped. I was unfortunately seated next to a friendly but rather large person to my left (i was in a middle seat). There was absolutely no room to wiggle and i developed a pain on my left arm by having it tugged at the end of the arm rest (this was a flight of over 8 hours long). Then, i almost got a panic attack with feeling w/o air (the cabin air seemed really stuffy - at my worst moment, i felt that i didn't have any air to breath.) didn't want to give a negative review, but that was how i felt during the flight across the pond - sorry. I have to mention again though the staff was great. The service deserved a A."

Pros: "very comfortable flight. first time I was actually unhappy for the flight being over. crew very helpfull"
Cons: "nothing"

Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Pros: "Great plane and staff"
Cons: "Delayed"

Pros: "No delay and nice staff"

Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"

Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Pros: "Nice attention and good food. Plane and seats are confortable"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Pros: "Crew were great, food, entertainment, seat and everything else was great as well."

Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"

Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"

Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pros: "Efficient boarding system, clearly signposted. Professional staff"

Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"

Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Cons: "Two hours delay in the start."

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "staff was fine"
Cons: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"

Pros: "Nothing"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Pros: "Price"
Cons: "Klm flight has very congested seating Getting information about eticket was pain"

Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Pros: "captain was great."

Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Pros: "Very friendly and helpful crew."

Pros: "Crew very efficient Food was reasonably good Good movie selection"
Cons: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Pros: "Friendly crew in business class"
Cons: "Bed was angle lie flat. Meal service dragged on for too long."

Pros: "Free snack and drinks, friendly crew. Flight was on time and seat next to me remained empty. Felt like business class on LH :-)"

Pros: "The boarding was quick."
Cons: "Food could be better."

Pros: "nothing, was a terrible experience"
Cons: "Plane had engine problems, half way turned around went back to ams. I missed my ride, cost me extra money"

Pros: "Was on time and fine, crew was pleasant"

Pros: "The crew on this flight was great and there were lots of current movies to watch"
Cons: "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."

Pros: "In flight entertainment was great"
Cons: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Cons: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Cons: "Check in process running smoothly and better announcement of gate change"

Pros: "The crew was friendly!"
Cons: "Once again no vegetarian options."

Pros: "The airplane"
Cons: "Nothing"

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "The staff..the attentions..food."

Pros: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Pros: "Didn’t like the sandwich offered"

Pros: "Good selection of movies"

Cons: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Pros: "The cabin crew was super patient and accommodating of the passengers."
Cons: "Cramped quarters"

Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Pros: "More experienced, professional crew, better food and service."
Cons: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Pros: "Great service and food."
Cons: "Tv screen is resolution is to low. Hard to see details."

Cons: "I didn’t have time to make it through customs. Missed my flight"

Pros: "Onboard crew was friendly. Dinner was good"
Cons: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Cons: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Pros: "The service was very professional."
Cons: "Everything went well."

Pros: "Fine for a 45-50 minute regional flight."
Cons: "Wouldn’t be great for long-haul flights."

Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Cons: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Pros: "The crew was Nice onboard But in the AirPort No Good at all.."
Cons: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Pros: "It es a good flight back"
Cons: "Items missing on duty free purchases"

Cons: "Freezing"

Pros: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Cons: "."

Pros: "Crew was great"
Cons: "Not enough food"

Cons: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Cons: "Too crowded"

Pros: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Pros: "food was good, leg room was decent for economy"
Cons: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Pros: "Boarding sevece was very nice and helpful Thanks so much"

Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pros: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."

Cons: "Left a little late for no apparent reason."

Pros: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Cons: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Pros: "Ticket price"
Cons: "Long check in wait in Dubai. Food was shocking - inedible!"

Pros: "The airplane was new, good food and service."

Pros: "Smiling, quick, courteous"
Cons: "Had to pee right after turbulence no time for bathroom"

Pros: "The attentiveness of the crew and the online check in."
Cons: "Missed the connecting flight and the luggage was on transferred on our next conncection :("

Pros: "Agents kept us well informed about the delay which became more than an hour."
Cons: "The delay."

Pros: "Left on time and had above average cabin service."

Pros: "Crew was great"
Cons: "When checking in and checking bags there was an issue with them locating the second leg of trip. We had tons of info on kayak and tripcase and the first leg they had but not full ticket numbers for second. Drama. A supervisor fixed but it was a panic. Why?"

Cons: "No in flight entertainment"

Pros: "crew, very kind people, multilingual"
Cons: "one hour delay, but they send a kind apologize by mail"

Pros: "Good selection of films and TV series, both old and recent. Fairly fuss free - earphones and blanket ready in seat."
Cons: "For some reason a veggie (ovo-lacto) meal means they take away the wine, cheese, bread and tiramisu and replace it with crackers and a couple of slices of fruit."

Pros: "As usual, great staff, no delay, comfortable seats. We were offered champagne, wine, liquor with our delicious meal and given a choice of 2 entrees. A complimentary pillow, blanket and headphone are given and all that in economy class!"