I had an exchange ticket from Qatar airways, which meant I had the boarding pass for the Alaska airways flight. It took 40 minutes to get me and another passenger onto the flight because it didn’t have us listed as a passenger on the flight.
Pros: "Excellent Cabin services."
Pros: "attentive crew. comfortable seating. good food options"
Pros: "Crew was amazing and food was Delicious as compare to other airlines."
Cons: "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."
Pros: "Crew was professional"
Cons: "Plane is dirty Food is disgusting Bags treated so badd"
Pros: "Entertainment system, crew responsiveness"
Cons: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Cons: "Entertainment for a 4 hr flight was terrible"
Cons: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."
Pros: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Cons: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."
Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"
Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Cons: "I did not like the entertainment because it did not work well!!!!!"
Pros: "No flight No refund"
Pros: "Wonderful Experience with Qatar airways, as always."
Cons: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."
Pros: "Very friendly online travel booking portal. I like it"
Cons: "Transit time was too close with my connection"
Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Pros: "food was good"
Cons: "all my flights were delayed"
Pros: "Nothing, no one was helpful at all."
Cons: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."
Pros: "It was a short flight, so no problems"
Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Pros: "Wonderful services"
Cons: "Nothing bad to say"
Pros: "Quick and easy boarding and decent crew."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."
Pros: "Quick, easy boarding and nice crew with professionalism."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Pros: "The leg space is what got this flight a 3 star."
Pros: "Everything was great except the plane from Doha to Beirut it was too small with no seat screens and bad c music channels and non-comfortable seats !! :( otherwise everything was great !! I like Qatar airlines and don't hesitate to travel with them again Thank you"
Pros: "Quick boarding, semi- spacious seats, decent snack food"
Cons: "Not much to dislike, but I still will NEVER fly Qatar again."
Pros: "Everything was good ... we were on time .. no delay so .. perfect !"
Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Pros: "The food was perfect"
Pros: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Cons: "Chicken sandwich was not good"
Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Cons: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"
Pros: "Staff was very courteous overall service excellent"
Cons: "Seating... our seating was changed so we did not sit how we would like"
Pros: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"
Pros: "The food was great and so was the staff. The plane was clean and spacious."
Pros: "Crew polite and efficient."
Cons: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."
Pros: "The business class was okay and food was good."
Cons: "The entertainment choice not as vast as Emirates that I always experienced"
Pros: "The crew and food were excellent! Great pilot also."
Cons: "Seats were too small and not very cushion for your bottom. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."
Pros: "The service, the crew"
Pros: "Was the crew amazing"
Pros: "Professional staff."
Cons: "The flight info on the screen has to be much better"
Pros: "Friendly crew and smiling"
Cons: "Entertainment movies being cut off before landing and long advertisement ahead of starting movie"
Pros: "Super safe and comfortable"
Cons: "The food"
Pros: "The crew were amazing, beautiful flight and super landing"
Cons: "Keep it up"
Pros: "Everything was as expected. Felt like there was more leg room than other economy flights."
Cons: "It was a short flight so I can’t complain very much. The food was underwhelming."
Pros: "Great food, big bags of peanuts, great entertainment options with high quality earbuds provided."
Cons: "Standard legroom seats that move forward if you recline- meaning if you are tall you cannot recline"
Cons: "No place to put the luggage allthe passengers put their coats and left no place for the carryon"
Pros: "An okay flight"
Cons: "Everything But still a cheap short flight"
Pros: "Quick boarding, no hassle, great crew"
Cons: "The food isn’t interesting, but that’s okay for a short leg"
Pros: "Crew on floor and boardind"
Cons: "Very hot in the plane"
Pros: "the crew were so friendly. the food was good."
Pros: "Plan was full but loading of passengers and most importantly managing their hand luggage was incredibly efficient and timely."
Cons: "Overall a great experience"
Pros: "What we liked about this flight was, for such a short flight you get a meal. Staff on board were great also."
Cons: "Our grievance is with ground crew at BEY airport and AMM. 1 piece of lugagge was left in AMM though it was checked connecting from our previous flight. Upon arrival we were told they would contact us. After a long back and forth as we did not have a local number, they tried to dismiss us by saying someone would whatsapp us to let us know when the luggge has arrived. SPOILER ALERT: they never did. We insisted on finding out more and after being pressed they admitted they had received a note from AMM airport that the piece of luggage would arrive in the next flight (5 hours later). We returned later on and found we needed a special permit at BEY airport, only the person on the piece of luggage was allowed back in. Upon receiving the permit, staff continued to press for a name of who confirmed the luggage was there, we told them they had confirmed earlier. I was allowed inside and found the piece of luggage still on the belt though the flight had landed 3 hours earlier and the carousel was being used for another flight. Apparently they don’t bother to check or act on the messages until the end of the day. Finally, we had to argue to be compensated and received $30 USD for our troubles even though they should have offered this as standard practice."
Pros: "Very spacious and new aircraft from MEA. What’s more, the captain landed the plane exceptionally smoothly but that’s no surprise from coming from that airline."
Pros: "Food & service"
Cons: "Legs room Delay in departure without apology or explanation Duty free cabin crew didn’t come back to take my order"
Pros: "Always a pleasure to travel with MEA!!!"
Cons: "No special lane for business class"
Cons: "When u r listening to a movie and the crew speaks to the passengers the voice is extremely high. Very disturbing"
Cons: "Price of ticket"
Pros: "Even though the flight was short, the still served us a very nice snack. Also the seats seemed to have more leg room that other airlines."
Cons: "Lights on No air Hard seats"
Pros: "The hospitality is very nice. new plane good food, good service , nice seats and warm blankets."
Cons: "limited onflight entertainments"
Cons: "The hostess when she speaks on the mic for us to hear. The voice in our headphones is extremely high"
Pros: "Flight time"
Cons: "Flight departure got delayed by 1 hour"
Pros: "The staff (gate agents, ticketing, and crew) were all nice, professional and accommodating. I was only on a 2 hour flight, but I was impressed with the service (drinks, meal), the plane (looked new) and seat comfort in Cedar Class (First Class)."
Cons: "The business class Lounge in Athens was basic."
Pros: "Everything. Crew, Cockpit pilots, timing, comfort, food, All."
Cons: "Nothing to report."
Pros: "The boarding was fast and good."
Cons: "The amount of time you are forced into watching ads. The smelly passengers The airplane wasn't clean!"
Pros: "Boarding. Hostesses greetings and attitude"
Cons: "1- Seat Cushions are all used up and have become uncomfortable to sit on. 2- Safety video was thought to be a limited time promotion, yet has seemingly replaced hostesses safety instructions role and has become over-used and abnoxious to listen to each time. 3- food variety is low and choices of entertainment is limited compared to the price being paid. 4- over the last few years of travelling with MEA, the RUH- BEY trajectory has flown on time a handful of instances. Though it might be the most expensive usd/mile flown. not sure what mea's problem is."
Cons: "Boarding time was late."
Cons: "Upon arriving to the airport I was informed that they had cancelled the booking for no reason. I had to buy a new ticket at the airport for double the price. Now I am concerned about my credit card information being on such an insecure website."
Pros: "Staff were so nice"
Cons: "Food is so so"
Pros: "good service"
Cons: "plane was very late"
Cons: "Boarding..no priority for families with small babies"
Cons: "more than one hour delay, is too much and i went out of schedule because of this unexpected and not announced delay??!! which i don't know why it wasn't announced."
Cons: "Everything Delay in departure No earphones No pillows"
Pros: "I like the airline and the crew generally. They are very professional and try to be as efficient as.possible with is"
Cons: "All the food they offer has fish or meat in it. Even the salad. I understand that a vegetarian option should be requested in advance but those often end up being steamed vegetables. I am fine skipping the main course but can the food around including the salad not have fish in it."
Pros: "It was amazing best flights with MEA"
Pros: "I like the new plane and its cleanliness, the professional take off and landing, the friendly welcoming and the helpful crew. There was no food due to the short time of the trip, however, a juice box was offered and other on call request were fulfilled."
Cons: "The delay in boarding and departure is not a respectable or a pleasant issue, irrelevant of any cause."
Pros: "Loved the uniforms of the flight crew. Classic. Vintage and professional and the staff embodied their uniforms."
Cons: "The seats were a bit to close and made me feel crowed."
Pros: "I was flying from dubai to Beirut. On the 27th on January. There was heavy traffic on Mohammad bin zayed road. The traffic was literally closed. I went ahead of 4 hours. Got stuck. Reached 20 mns late. The gate was closed. There was no one in the office. I had to sit and wait for zero outcomes. I had to book another flight"
Cons: "Flight was delayed for almost an hour!! You have to wait for double the flight duration, which doesn't make much sense."
Pros: "I was surprised on my short hour long flight that they still served a food tray. Sandwiches were OK, also included a pudding cup, a juice box and a water cup, more than expected and pleasantly surprised."
Cons: "Even after online check in I could not enter through security until I checked into the airport counter, streamlining that process would be more appropriate, especially if you arrive at the airport an hour before the counter opens."
Pros: "The flight was very comfortable , taking off and landing were Excellent , didnt feel at all any bumping againt runway"
Cons: "Cant say much that i didnt like it but there was a chewing gum left on the duty free guide book was left there and Passed unnoticed by cleaning staff"
Pros: "It was fast"
Cons: "The passengers were too loud"
Pros: "Flight timing"
Cons: "Hosteses were not friendly"
Cons: "Staff at check in counter was rude."
Cons: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"
Pros: "Crew was good, but only so much you can do on a junk plane"
Cons: "The plane could have been better, a lot better"
Pros: "Great flight, on time, wonderful food and friendly flight attendants"
Cons: "Everything was perfect!"
Pros: "The crew was great. Easy checking in. Comfortable ride."
Cons: "Food selection."
Pros: "Always fly Emirates they never failed in any type of situation."
Cons: "Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed"
Cons: "Avoid flight delays in the future and respect the flight schedule"
Pros: "Friendly pilot and crew"
Cons: "Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way."
Pros: "Boarding was as enjoyable as possible."
Cons: "Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals)."
Pros: "Crew attentive, flight left and arrived on time"
Cons: "More movie and TV show options. Also foot rest would have been nice."
Cons: "The flight was awesome. Keep the good work."
Pros: "Hazeem the flight attendant was great, everything else about this experience was horrible and i will be contacting your offices."
Cons: "Everything from communication to state of the airplane."
Pros: "This is the first trip on the Egyptian airline and the last trip and the reason delay."
Cons: "We need to be reimbursed for our flights that THEY canceled."
Pros: "An easy quick trip. My flight was mostly empty at 1130pm."
Pros: "Awesome flight, professional pilots indeed"
Cons: "More leg room please"
Cons: "my seat was broken"
Cons: "The flight attendants are unfriendly. Food is the worst ever comparing with all airlines"
Pros: "Excellent service and better seat space than American airlines. I would fly Royal Jordanian again."
Cons: "Website for check in could be more user friendly."
Cons: "Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline."
Cons: "It is time to change the food! the food is so bad . I get the filling that they don't care' just like that!"
Pros: "The plane was modern and clean. The crew were very welcoming and professional, and the food quality was excellent."
Cons: "They had outsourced their checking in to a new company that had no idea how to manage it causing a significant departure delay."
Pros: "Should be there are arrangement for bording we found all the travelers bording on the same time and those people more than on bags and over size can not fit on the cabaint, then the people on front seat can not find space for small hand bag, flight attendant dissapaer all time of travel , children walking inspire of the alarm of seatbeat light ON, toilet are very dirty no body clean it"
Cons: "Like from air lines to check the size and number of bags for the passengers boarding to allow the other to put their bags on the cabaint , and give more instructions for fligth attendees"
Pros: "Wide seats Excellent service"
Cons: "the food is very poor. it's time to to change it."
Cons: "First class wasn't boarded first. Meal was ok, but not great. Seats were very comfortable"
Pros: "On time and very efficient"
Cons: "The food offering was poor"
Pros: "Non stop service."
Cons: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."
Cons: "Food is really bad .."
Pros: "Very good and friendly staff"
Cons: "Entertainment need a refresh"
Pros: "Lights were closed so people were able to sleep."
Cons: "Food and bringing food was scarce. Crew seemed to not care about it much. Assumed they'd give more than 2 meals on an 11 hr flight, meaning no snacks at all were given and dinner was very light."
Pros: "On time, confort and food."
Cons: "From the Airport main entrance no signing to guide to business check in."
Pros: "I always prefer international travel because there is always better service, storage for luggage and of course: food! It’s the old standard of flying. Too bad it only happens across oceans. The experience of flying in a Dreamliner was pretty cool in coach, first class looked more like the dream. Quite a massive difference!"
Cons: "Not as customer service oriented as some other international airlines (Korean Air, Singapore Air, KLM) but they did the trick!"
Pros: "The flight was comfortable for an economy ticket. The food was relatively good compared to usual flight meals."
Cons: "Flight was delayed with no official status update, the gate even kept saying “Last call” when there was clearly no plane. No official boarding time was provided when the plane showed up, so I had to wait at the gate rather than taking a stroll through the airport. It ended up taking more than the “5 minutes” they kept stating every 5 minutes."
Pros: "Nothing. The flight got delayed by 6 hrs and not even an apology. Food was bad, ill treatment of passengers, and so on and so forth"
Cons: "Nothing. The flight got delayed by 6 hrs and not even an apology. Food was bad, ill treatment of passengers, and so on and so forth I would not recommend this so lone yo anyone"
Pros: "Modern aircraft"
Cons: "Food is terrible Service is marginal They serve a mediocre meal right after takeoff then you don't see them again until right before landing with a dry snack"
Pros: "Very pleasant crew. Nice to have a meal on a short flight."
Pros: "Crew was very friendly and attentive, food was good, seats are comfortable - great flight!"
Pros: "Staff at checkin desk"
Cons: "Had to wait long to find eticket number for my daughter, as this wasn't on the system although this was a return journey."
Pros: "We got delayed 40 hours and it's not our fault!"
Cons: "Worst customer service ever. Qatar airways doesn't care about the travelers"
Pros: "good service with a friendly crew. clean and comfortable."
Cons: "the food is not good at all (i had the vegetarian meal). the bread roll had mold on it. I would suggest boarding according to seats. when boarding all together you get stuck in line before and inside the plane itself."
Cons: "Smooth flight excellent food on time service. Professional staff."
Pros: "Purser from Tel Aviv to Jordan and Purser and cabin attendant Jordan to Dubai."
Cons: "Didn't get my suitcase on arrival in Tel Aviv . Got it after 31/2 days. Flight back movie system was frustrating , hard to get movie started . Looked without sound. On arrival Dubai business class bags should be off loaded first . Pity these things happened with my first flight with the airline."
Pros: "The price a"
Cons: "The crew was very rude. the boarding was done by new staff, they look like Saudis, he didn't know anything and took half an hour too make the boarding, there was a long queue behind us, and it was cleared by an Asian staff who was very fast. The guy spent time joking with friends and asking for every step before we become suddenly the last people in the queue to finish their boarding."
Pros: "Direct flight"
Pros: "Very long delay. About 3hrs."
Pros: "Nice environment, easy going service"
Cons: "Can get a little chaotic at times"
Pros: "Super comfortable economy seats"
Cons: "Add more movies to the tv"
Pros: "The seat was comfortable with enough leg room on the Exit row. The food is good."
Cons: "No entertainment whatsoever! Problematic for a 3.5 hour flight"
Pros: "Nice and friendly flight attendants , great food and service"
Cons: "Nothing to say"
Pros: "the new plane was clean and good, and the food was decent."
Cons: "The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones."
Pros: "Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise."
Cons: "We were delayed over an hour and a half waiting on passengers and baggage"
Pros: "I arrived at my destination"
Cons: "The flight was an hour late."
Pros: "Comfortable flight"
Pros: "Served a meal instead of just peanuts. Great entertainment that you can start to watch as soon as you get in your seat."
Cons: "Boarding was a bit behind and they did not post or announce a delay. Passport control at the Airport was way too long and baggage claim never showed where my bag was supposed to drop. I found it eventually. An exit row did not seem to give you any more space like on US carriers."
Cons: "Seats aren't comfortable"
Cons: "Special food request was not delivered Jain veg meal"
Pros: "Friendliness of the crew"
Cons: "Delays and long security lines."
Pros: "On time."
Cons: "All fine."
Pros: "In-flight comfort and food were excellent. Entertainment system was good too, even if not as extensive as in some other airlines. The staff were also polite and helpful."
Cons: "Flight from NYC to KWI was delayed by 6 hours. Boarding was disorderly (no seating zones assigned, resulting in a large number of passengers crowding near the gate at the time of boarding). Thankfully I didn't miss my connecting flight."
Pros: "When it was 45 min to take off and we were still in queue, we were brought forward to an open counter, also we were brought forward at the gate"
Cons: "No specific counter per destination, the counter zone is a choas, the gate is shared with another flight, plane was not clean, old and no entertainment screen, no prompt response to help, kids meal were not healthy (fried nuggets). Seat lock can be easily open by kids."
Pros: "The pilot is excellent, smooth landing i didn't feel the touch of tires over the land."
Cons: "Boarding was too bad and not organized."
Pros: "Crew were friendly"
Cons: "No entertainment on the aircraft"
Pros: "By mistake i booked for a wong date (instead of September it was December) they changed the booking without charging me)"
Cons: "the flight was delayed and the passage from Kuwait airport to hotel was very bad experience from Gate 9."
Pros: "The flight itself was ok but the transit was a nightmare."
Cons: "We were supposed to be in transit for 3 hours but it turned into 22 hours, never again with kuwait"
Pros: "Crew are friendly"
Cons: "Kuwait air lines are one of the most poor experience ever They never respect time at all Delay was for more than 2 hours because the were waiting for more passengers All my 4 flights are not took off on time"
Cons: "They lost my luggage which has all my cloths inside it."
Pros: "Every think"
Cons: "Departing and arriving flight both late!!! Two hours late"
Pros: "New flight and spacious leg room"
Cons: "The crew neglected passenger requests"
Pros: "Crews attitude, Flught comfort"
Cons: "Airline website is pathetic , its down all the time.. Boarding is horrible, Business class passengers had a long wait to board"
Cons: "It was ok not that great"
Cons: "Treatment of the passengers: About 8 were overbooked, kiked out with no respect!!! Saying : you will go tomorrow simply!! I'm a dentist , had appointments for 2 days...they offered 200$!! I said i refuse; they said as you like ( but this is the only issue!!!). So i accepted.. I asked for a flight in the afternoon, they said there was no!!! After stayg 2hrs waitg, insistg, shoutg, begging,we end up with a flight pm!!"
Cons: "1. Had ordered Hindu Vegetarian meal at the time of reservation. Didn't have this meal onboard. 2. Passengers were senior citizens. The connecting flights at Kuwait did not have gate access, but instead had to use stairs to get off and on to the plane."
Cons: "The boarding process is a complete mess, and no one would serve us."
Cons: "We waited over an hour and a half in the airplane before take off and no one would give us any information as to why."
Pros: "The timeing good"
Cons: "From jed to kwi old aircraft"
Cons: "The flight took off earlier and the boarding counters closed before tge schedule 70 minutes in order to fly early which is very strange plus they asked for hotel accommodation during my transit time which isn't mentioned in my ticket"
Cons: "Didn't like the food"
Pros: "Schedule and price"
Cons: "Food ordered was Hindu Vegetarian, but was not provided. Response from Crew was Vegetarian is unavailable and provided a non-vegetarian meal."
Cons: "If there was a rating less than 1, I would have given that. Even their flight attendents were rude and spoke only broken english. Poor service and terrible food."
Cons: "Very old airplane. Entertainment system won't work. Very long security line at Kuwait airport. Insufficient space at the boarding area. No restroom facility at the gate. Overall they need to upgrade the airplane and the Kuwait airport. Rich country with worst airport facility. Waste of time at the Shannon airport. And have to go through security again."
Cons: "The three hour layover in Shannon, Ireland was a bad experience. Especially traveling with an infant and it was really tough. I was under the impression that the flight was directly from Kuwait City to NYC. Never again in Kuwait Airways"
Cons: "Everything. Poor maintenance kept plane, old inventory, inoperable equipment on board, rude attendant. Not worth saving money when you can't watch tv to cut time on international flight...book EMIRATES, that's why they are #1..."
Pros: "The service and food were great. No issues at all."
Cons: "Older plane so seats were uncomfortable and the entertainment was terrible. Very small TV, no real options."
Pros: "nothing to like. Kayak should delist Kuwait airlines."
Cons: "my parents were unable to walk because of surgery. The service was terrible, especially at Kuwait no wheel chair was provided they had to stand up walk at the last boarding announcement. Not only from Kuwait but also from London they were not provided wheel chair. Because of their worst service my parents are sick now . I spoke to my lawyer and instructed him to file a lawsuit if he can."
Cons: "Seat is broken very hard to travel almost 12 hours on broken seat it cant move back and they serve bad food no hard drinks over all bad experience it's first and last time I am travelling In Kuwait airways"
Pros: "Crew is good"
Cons: "They dont maintain time, no proper handeling in case of delay, language limitations for crew, old flight with age old entertainment i.e. carry your own gadgets for entertainment"
Pros: "Prompt in wheelchair service at all airports was hopefully due to good crew."
Cons: "The stopover in Shannon, Ireland could and should have been pre-inform"
Pros: "It's a short flight so not a lot of time to dislike much!"
Cons: "I should have checked seat-guru first to find out that the seats I selected were non-reclining ... an A320 is so short that I never expected row 13 to be right in front of the wing exit rows."
Pros: "Everything was good. Food could have been better."
Pros: "When my new born was crying the whole crew offered support and even medicine, very responsive, very kind, thank you all"
Pros: "Today is the third day and my baggage is not received."
Cons: "Vistara Airline ground staff is unable to resolve my baggage claim problem in three days."
Cons: "Seat was very uncomfortable and in-flight entertainment screen did not function properly"
Pros: "Nice crew."
Cons: "Boarding was not efficient. Shuttle took passengers to plane but had to stay on bus for 10 minutes prior to boarding. Boarding both ends of the plane made it difficult for people to get to their seats."
Pros: "The route is better vs. Air Astana. Shorter by flying over Kyrgyzstan."
Cons: "Boarding in Dubai - waited somewhat 15 mins inside the bus upon arriving to the plane."
Cons: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"
Pros: "The crew was nice."
Cons: "Crew members did not pick up trash in a timely manner. The seat was really uncomfortable. None of the tv monitors on the right side of the plane worked. They only worked on the left side of the plane."
Pros: "Delay times and the connections were worst. Also fly Dubai flight was worst"
Cons: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Pros: "Was given a vegan sandwich, told crew member I didn't want it, wasn't offered another type."
Cons: "Cramped, after paying for onboard wifi they didn't start it until in the air, and shut it off before landing.. it took time to taxi, and get off the plane and I couldn't make calls or contact ppl. TV monitor didn't work"
Cons: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."
Cons: "Many people on board were watching videos on their mobile phones without headphones. It was really annoying and hard to sleep."
Pros: "Not much."
Cons: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
Cons: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"
Pros: "Short stop over, direct flight"
Cons: "Very bad service with fly Dubai. No disclosure at time of booking that had to pay extra for in flight entertainment & meals. Staff did not provide blankets when asked. Very disappointed with Emirates. If you take responsibility for overall booking you should ensure the service is extended. Would not book Emirates again if this is what they offer."
Cons: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
Cons: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."
Pros: "Because I booked my flights by emirates then I found my flight on flay Dubai !!"
Cons: "Use the logo for partners in the booking page"
Pros: "Crew was very nice"
Pros: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"
Pros: "Everything was great"
Cons: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
Cons: "Screen not working. 7F"
Pros: "I didn't find anything to like"
Cons: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
Pros: "There on time"
Cons: "Small space seats. Charge for everything even water sat on bus on tramas for half hour before boarding. Not good for 6 hr flight."
Cons: "no screens bad AC bad food"
Pros: "Food and entertainment"
Cons: "I don't get my bag til 7 days after my trip. No one wants to take responsibility on why my bag didn't get to me the day I reached India"
Pros: "Awesome experience from manchester to dubai on emirates,outclass flight/crew/journey"
Cons: "Horrible transit in dubai,they keep taking you around in buses where u hav to stand in a bus to upto 40 minutes at a time,ridiculous,Terminal 2 in dubai is a shame,crowded like a bus station,And fly dubai planes have zero leg room"
Pros: "crew outfits"
Cons: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pros: "relatively clean"
Cons: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Pros: "Nothing really"
Cons: "The delays, chaotic checkin counters at Dubai, slow boarding, seating changes when on board, uncomfortable seats, no food or drinks on board and unfriendly staff"
Pros: "though we were delayed and had to change the flight r luggage arrived with us"
Cons: "we were trapped on board without ac while still on airport ground without any announcement what was going on after about 45 min. they announced that the ac was not working and they r trying to fix it; still doors locked afterwords they announced that we will be taking another plane 2 hours which made the total delay around 3 hours"
Cons: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
Cons: "cheap budget flight very surprised Emeritas would use v this for the second leg of the flight plane was old and tired and for a 5 hour flight no food or drinks supplied very poor quality would avoid in future"
Pros: "We are arived safe"
Cons: "The attitude of the crew it was bad and the comportment very ignorant"
Pros: "I like nothing"
Cons: "Even planket on the air craft for the frozen A.c. for old handicap pepole was paid !!! Not only bad survices no any surviced If ane passenger suffocated i think they will request paid bottle of water"
Pros: "Good for an LCC."
Cons: "Termiinal 2 at Dubai is very overcrowded. As I bought this flight as part of an Emirates ticket, it would have been nice if a meal would have been included."
Pros: "Nothing. Zero."
Cons: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Pros: "a good service"
Cons: "Must pay for in flight entertainment...screen also did not work even when offered to pay 11 us to watch movies"
Cons: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."
Pros: "On time, good staff, easy checkin process, great value for money"
Cons: "No food to eat. Atleast bottle of water for a 6 hour flight would be nice. Paid good choice is limited too. Seat are ok and looks a little dirty. Time for a maintenance."
Cons: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
Pros: "The overall was ok"
Cons: "The return flight was expensive with no luggage allowance. We pay lots of many for one 18 KG. I don't know why 3 tickets not get allowance for at least 21 KG! is that will make the flight go down?!"
Cons: "They did not give us food or drink, , They were selling everything even water."
Pros: "On Time Arrival although we experienced a late departure"
Cons: "Passive agressive crew Entertainment system did not work and the screens do not turn off which made sleep impossible and the glare was a great discomfort when the lights dimmed."
Pros: "see above"
Cons: "see above"
Cons: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Pros: "I suppose the price."
Cons: "Absolutely nothing was provided. For a 5 hour flight everything cost, including the water ($2). I bought a terrible, nearly inedible, sandwich for $6. No entertainment. No food or drink unless you paid. And the exit row seats went empty the entire flight because, unlike most other airlines, they didn't fill them when no one paid the extra $100 to buy the increased leg room, they wouldn't let anyone move there. Noting pleasant about the experience. And it was esp. galling after flying 12 hours on Emirates, which was fantastic in every way!"