Food should be supplied as per request. One meal option they are giving as per passenger request either vegetarian or non vegetarian. When real vegetarian people get to choose by that time all vegetarian meals are finished. Entertainment telugu movie collection is very poor. When 90% passengers are Telugu speaking there are only 2 Telugu movies whereas other language selection is more. Movies number should be based on passenger destinations
Pros: "Great crew! Excellent business class suite"
Pros: "Finally the staggered deboarding. It feels like COVID has actually disciplined us passengers this time and kept us from behaving like unruly cattle once the plane halts."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction. Perhaps reservation team can trigger a call to the passengers while they are still at home asking for the documentation validation electronically over a secured database.... just a thought. Again, being a part of the Experience and Innovation team, travel and tourism needs less human interaction, now more than ever. While we digitalized the obvious, the exceptions can remain humanized."
Pros: "Best crew we’ve ever had."
Cons: "Qatar website needs work"
Pros: "Food and leg room"
Pros: "Very courteous, friendly, professional flight crew and gate crew."
Cons: "Nothing to mention...very pleased"
Pros: "Crew was very polite and helpful."
Cons: "Quality of food could be better Hindu meal was not as good as expected"
Cons: "Boarding, restroom,"
Pros: "flight attendants were not friendly enough."
Cons: "both flight from Bos-Doha, Doha-Hanoi was delayed"
Pros: "Very comfortable plane and entertainment offered is excellent"
Cons: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."
Pros: "Seat where comfortable and thank needed more leg space"
Cons: "Good was poor bcz going and back was same menu of choice of food."
Pros: "Delighteful experience"
Cons: "Better guidance at transit stop"
Cons: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Pros: "Food was quite good along with service"
Cons: "No entertainment or tv monitors - 6 hours of no movies!!!"
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Cons: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Cons: "Snacks and drinks could be betteri"
Pros: "Overall the flight went well. Flight attendants were attentive and boarding went fairly quickly and flight was smooth."
Cons: "The bathrooms ran out of water. Not a great movie selection and almost didn't have any choice for lunch."
Pros: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Cons: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Pros: "Qatae Airways is second to non as always"
Pros: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Cons: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."
Pros: "Nothing about American Airlines Never ever to travel with it again"
Cons: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Pros: "Great hospitality"
Pros: "The service on board is excellent"
Pros: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Pros: "Plane, crew, boarding"
Cons: "Coach class is not for long haul flights"
Pros: "Flight was as scheduled"
Cons: "Did not like the entertainment"
Pros: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "Crew were helpful and not interefering in long flight"
Cons: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."
Pros: "Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight. Boarding process for business class could be better."
Pros: "Very punctual departures and arrival schedules and compliance"
Cons: "Nothing to mention"
Cons: "Food is not fresh and seats are not comfortable. Very little leg room."
Pros: "Nothing that i like"
Cons: "Delay, bad food, no strict rules about passenger moving seats"
Cons: "All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights."
Cons: "They never gave my baby's stroller when I landed at my destination..i.e. Houston. They said I have to pick it up only at baggage claim..and I had to carry my baby with 2 hand luggages all the way through immigration until I reached baggage claim...very disappointed with this. ..Other airlines handed the baby stroller as soon as you got off from the flight.."
Pros: "Amazing airline with excellent crew and ground staff ever willing to help!"
Cons: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."
Pros: "Everything was great except the plane from Doha to Beirut it was too small with no seat screens and bad c music channels and non-comfortable seats !! :( otherwise everything was great !! I like Qatar airlines and don't hesitate to travel with them again Thank you"
Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Pros: "The crew were highly welcoming and nice."
Cons: "The Oryx screens had a lot of glitches and the brightness was very poor. It wouldn't let me change the language and the controller was stuck."
Pros: "Food was good"
Cons: "The crew did not respond to call lights. No Wi-Fi on such a long flight."
Pros: "leaving airport"
Cons: "24H delay, no meals, no coordination, no communication."
Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"
Pros: "The attendants were very courteous"
Cons: "The seats were too cramped."
Pros: "I really liked the service and demeanor of the crew and staff members."
Cons: "I didn't like the handling of an unexpected delay. It seemed to take an hour longer to handle the change over from one plane to another. The staff seemed rather unprepared for how to resolve the issue smoothly and seamlessly. Training in handling unexpected events might be a good way to overcome this."
We booked the flight from Kayak, through flighthub The flights were cancelled by EgyptAir. We have been calling both parties back and forth to get our refund and nothing is happening.
All and all it was an easy flight. We were in business class. Strangely, while we were offered some food which we did not want, we were never offered anything to drink including water. The boarding process was a bit chaotic. Everyone had to identify there bags at the plane as a safety precaution which was fine. But the communications about this was non existent. Israel has a very strict protocol for entry. There is an entry form that must be filled in and then, if everything is ok, you get an e-mail approval that you must show to the airline. Instead of asking for this they asked to see our “green passport” which is only a document to be used in Israel. Luckily, we had copies of ours. All of this is not significant. As someone that lives in Israel but love Egypt, I am so happy that we have direct flights now.
Please make better vegan option for business class
Late departure, the plane was filthy since people were dropping lots of trash in the aisle. The bathrooms were almost unusable because people peed on the walls and floor, and left soaked bathroom paper on the floor and toilet. Most people ignored the crew and didn't wear masks, including people who were coughing.
Pros: "The crew were nice"
Cons: "The only thing the luggage’s takes too much time 🙁☹️"
Cons: "The food was very poor and tasteless , too much bread and it was cold. The choices of movies was poor."
Cons: "Almost ok"
Pros: "I didn’t like anything. Very unfriendly flight attendants. Late departure"
Pros: "Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time."
Cons: "Really I have taken this flight several times and they are always perfect"
Pros: "The crew was good but the seats werenot comfortable. Almost all passengers were coming from Al-Haj. They were so sick and coughing vigourously all the time."
Cons: "When we book the flight we should be informed that it is mainly for Al-Haj people. At Cairo airport they should check them to know the reason for this cough and people who were not in Haj can be seated in a separate section in the plane to avoid infection."
Pros: "Very good pilot with landing and takeoff. Crew was ok. Was surprised about the food considering the short trip. Also, they revive silverware for economy class, so that’s definitely a plus"
Cons: "The airplane was a little dirty or outdated shal I say. Entertainment is almost nonexistent."
Cons: "Very bad service in the plane . Crew we’re extremely rude and no manors"
Pros: "The food was hot."
Cons: "The flight was delayed by almost 2 hours."
Pros: "Amazingly soft landings, as always."
Cons: "Egypt Air provided lounge access for only 3 hours of a 7 hour layover"
Pros: "Crew was friendly and spoke English."
Cons: "The crew left the meal trays for a long time after serving. It made it difficult for people to get up and go to the bathroom for example."
Pros: "The crew was friendly and the seat with comfortable"
Cons: "The crew run the safety video after take off it’s should be before take off .."
Pros: "Nice experience with EgyptAir. we were a group of six and satisfied with airplane, food and crew."
Cons: "I cant think of anything right now."
Pros: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"
Pros: "The way for crew very nice."
Cons: "There is nothing can mention.."
Cons: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane."
Pros: "Crew very nice and helpful , boarding also"
Cons: "No entertainment in aircraft or mobile chargers"
Cons: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Cons: "My reservation was 2 pieces luggage from Cairo to Kuwait and the same from Kuwait to Cairo ... when I went to the airport Egypt air told that my flight from Kuwait to Cairo just 1 piece and that because you didn’t reserve your ticket from Egypt air directly ... and that made a problem to me Thanks"
Pros: "Comfort, service."
Cons: "No wifi"
Cons: "when issues electronic boarding pass it was mentioned I have to leave from terminal 3 .. when went there they said it is wrong & changed to seasonal terminal which is 30 mnts drive by the terminals bus.. very frustrating experience"
Pros: "Good seats reasonable service and chk in was easy , food is excellent."
Cons: "Very noisy ."
Cons: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."
Pros: "Crew was very polite"
Cons: "Checkin was disorganised"
Pros: "The cabin is spacious and comfortable"
Cons: "The food"
Pros: "Everything was amazing! Crew was so great and helpful. Movie choices were all amazing and modern!"
Cons: "Food was boring/bland."
Cons: "The plane, supposed to take off at 6 pm crashed into another plane on the JFK tarmac around 7 pm. An hour later we were deplaned and then were uncoordinatedly brought to a shuttle... took 90 minutes to get transported to a hotel... that didn't have capacity for all... then another hotel... still no capacity for all... so I took an uber to another hotel on my own. It's 1 am before I get to my room and crash (no pun intended). Besides the incompetent organizational response in a crisis: The plane was not cleaned Dry -- no alcohol on board Food was meh. Looooooong 36 hours with Egyptair."
Pros: "Boarding process extremely fast, starting from check-in till boarding. Take-Off on time. Very smooth landing."
Cons: "Crew lacks practical experince, especially clear due to the that flight was almost fully booked. Some lack of control or responding to passengers eventually was clear."
Cons: "Everyone was courteous. And considerate. Like me!"
Pros: "Smooth landing Cleanliness Helpful announcements in Arabic,English, and French(Cairo to Paris non stop flight)"
Cons: "Delay in getting ear phones No near end of flight trash pick up"
Cons: "Lots of security checks with no solid standards"
Pros: "Excellent Helpful boarding & on flight crew. New aircraft"
Cons: "Very poor entertainment choices."
Pros: "Do African airlines always have to be late. Poor communication"
Cons: "Being late with poor communication. You have all our details. Speak to us"
Pros: "Great hotel voucher program, helpful staff, overall wonderful travel experience"
Pros: "The Crew was excellent and accommodating."
Cons: "Long flight ... could not sleep... Not your fault :) I'm very tall so the comfort for me was not as good as it could have been due to limited leg room. Please try to keep us in mind and /or try to get tall folks leg room seats. Thanks.. Happy security was good, but it was a bit slow."
Pros: "Very efficient and comfortable flight. Was right on time and crew and ground personnel were very polite and friendly. Would highly recommend and will fly with them again in the future"
Pros: "اجراءات التسجيل على الكاونتر سلسه جدا والخدمة ممتازة ونوعية الموظفين تم اختيارهم بعناية"
Cons: "الاجراءات بطيئة جدا جدا في منطقة الجوازات .. والامر الاخر لا يوجد لوحات ارشادية الى منطقة الصالات الخاصة .. الامر الثالث نوعية الاكل والاثاث الموجود في صالة درجة رجال الاعمال سيئة جدا"