Daily cleaning, installation of cabin HEPA filters on flights from Madurai
SpiceJet has waived its change and cancellation fees on flights from Madurai to the United Arab Emirates. Confirm policy on booking site.
|Flights to Dubai||4h 17m|
The cheapest ticket to the United Arab Emirates from Madurai found in the last 72 hours was AED 1,003 one-way, and AED 1,105 round-trip. The most popular route is from Madurai to Dubai, and the cheapest round-trip airline ticket found on this route in the last 72 hours was AED 463.
SpiceJet flies most frequently to Dubai from Madurai.
Most visitors from Madurai need to provide a negative COVID-19 test result and/or quarantine to enter United Arab Emirates.
Read more about travel restrictions for United Arab Emirates
Visitors from Madurai will need to quarantine for 12 days upon entering United Arab Emirates.
Visitors from Madurai must present a negative RT-PCR (NAAT) test taken 72 hours before departing to United Arab Emirates.
Current regulations for vaccinated travelers to United Arab Emirates: most visitors from Madurai may enter United Arab Emirates but may still need to provide proof of negative COVID test.
Contact Tracing App for Abu Dhabi - ALHOSN UAE app
Contact Tracing App for Dubai - ALHOSN UAE app - Android
Contact Tracing App for Dubai - ALHOSN UAE app - iOS
Traveler Healt Declaration
Masks: Required in public spaces and public transportation.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to the United Arab Emirates.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the United Arab Emirates is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the United Arab Emirates with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the United Arab Emirates up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice."
Cons: "This leg was pretty much ok. Took an hour + to receive my baggage."
Cons: "The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment"
Pros: "Crew was great. Lots of leg room"
Cons: "Many screens weren't working properly"
Pros: "Decent crew and food. Fairly punctual."
Cons: "Check in was so slow. Slowest check in I’ve known."
Pros: "Had more room than on BA flight to London"
Cons: "Poor selection of entertainment. Some features, such as the flight tracker, didn’t work"
Pros: "It was all positives from the time we check in until we arrived in Kindon."
Cons: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."
Pros: "Plenty of leg room."
Pros: "The crew were lovely. Great service from crew and good food."
Cons: "The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together."
Cons: "Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes"
Cons: "Before engines shut down and fasten seat belt sign off people were removing bags from the overhead. Passengers were not required/forced to stow bags overhead, blocking egress from window seats."
Pros: "The service and crew were excellent!"
Cons: "The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable."
Pros: "Friendly crew and great food"
Cons: "Delay to take off"
Cons: "Manner of Airport staff is very irritating. They consider passangers as their enemies and behave accordingly."
Pros: "Acceptable but not exceptional as expected"
Cons: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."
Cons: "The service. The worst I have seen."
Cons: "excpt food anything not good and baggage checker give trouble alot"
Pros: "The food & beverage selection"
Cons: "Seats were cramp and in illrepair."
Pros: "Generous with alcoholic drinks and exceptional service. I'm an Irish man who likes to drink, so this was a big one for me. The staff were super friendly as well and were always doing something to help. 5 stars!"
Pros: "Besides the outstanding food and service, the jet was a brand new A330. Of course, the jet pales in comparison to Boeing 787 in its design and comfort."
Cons: "The passengers were ill-mannered."
Pros: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Pros: "Menu choices were surprisingly better than I thought. It had Western, Chinese and Indian vegetarian. Good work. Keep it up !"
Cons: "Part of the travel was delayed by 2 hours (SIN to COLOMBO) on 22 Dec 2017. Online check-in is bad. I cannot change the pre-selected seat because all shown taken. Must be handled at the counter. So what is the point to do online check-in."
Pros: "Like fying in the dark ages. Our first leg crew did a great job and offered first person information about what not to miss on our tour. Pretty much everything else went from bad to worse!"
Cons: "Our bags got lost on arriving flight and in this day of advanced technology and airport security, no one could even tell “where” our two pieces of luggage was located for 4 days. Needless to say our one time trip to Sri Lanka didn’t happen the way we planned."
Pros: "On time, efficient, served a light breakfast"
Cons: "Would have looooved a coffee :P"
Pros: "Awsome service and on time flights"
Cons: "i am very dissatisfied for the bad service. my friend and i missed the booked flight, but the online service and counter said they can help me nothing."
Pros: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Cons: "Food and seating were reasonable for economy, that’s what I paid for."
Pros: "I liked the punctuality of the flight, the courtesy of the crew, the in flight meals, the comfort and the in flight entertainment with a good choice of movies and entertainment."
Pros: "Crew are very polite. Fast response."
Cons: "Entertainment for movies no so much update."
Pros: "Flight attendants are very sweet oriented. Food was not good. Seat was very unconfortable. No shocks were provided though it was a red eye flight. Ground staff were terrible."
Cons: "Unhelpful ground staff. Seat was uncomfortable. Food and drinks were substandard. Bathrooms toiletries were not good. .No proper management of the flight."
Pros: "Even though it was an hour long flight, they served us snacks. Food was not very good though."
Cons: "Flight was late by 20 minutes."
Pros: "This was my first time flying in and out of Colombo and on Sri Lankan Air. I was impressed by the staff, the service, and the in flight amenities, considering it was a short 1 hour flight from Colombo to Maldives."
Cons: "I had no dislikes in this trip in particular."
Pros: "Staff were very professional and courteous"
Pros: "Free entertainment (nice selection of movies), free food and drinks (food is a bit spicy, but within reason), more leg room than expected."
Cons: "At first they refused to let me in on the plane, because they misread the instructions from Dubai and thought I couldn't even be at the airport. I can't go into Dubai, but I can be at the terminal. To their credit, they realized their mistake just in time and I was able to make the flight, albeit barely, so no harm done."
Pros: "So good"
Cons: "Everything ran smoothly"
Cons: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."
Pros: "Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber"
Cons: "Food of course"
Pros: "Nice flight, attentive crew."
Cons: "My bags were screened three times. Really? Once through security, we were told the gate wasn't open so we were escorted back out. And then had to go through security again. Chaos. No lines just pushing and shoving, people crawling under the rope and cutting the line. No matter the flight, the airport over shadows every thing."
Pros: "Comfortable flight; good seats, good service by attendants."
Cons: "Rude passengers who ignored the rules."
Pros: "Very good crew"
Cons: "Food needs improvement"
Pros: "Modern Airbus 320-300, choice of chicken or veg in economy (4 or 5 choices in Business). Clean, shiny new airport. Feels a notch or two above Air India. Ceylon tea, of course."
Pros: "easy check in, left on time, arrived on time, bags on time, no problems"
Cons: "tough time - 9:50 p.m. departure, near midnight arrival after turning the time back 90 minutes,"
Pros: "With airlines like Frontier & United in the U.S. providing such dismal service (in every aspect) it was truly a refreshing change! Took me back to the days when flying was luxury."
Pros: "Chennai to Columbo was nice and easy, on time."
Cons: "No liquor served."
Cons: "Make up own rules about closing gate. Difficult to contact for help."
Pros: "the ladies were beautiful in their saris, flight left on time, boarding was easy, lunch was decent and price was good. would fly again!"
Pros: "Pleasant and welcoming crew offers the best Sri Lankan hospitality during the flight. Excellent food with good variety. Happy to fly with them again."
Cons: "Check-in was not efficient at all. I had 2 luggages to check-in and had to wait more than 1 hour on the queue to get into the service counter. Hope they will adapt a better system / more officers to manage issues related with both people and luggages."
Pros: "Gr8 service with a smile"
Pros: "On time arrival. Personal entertainment system. Meal included. Everytging for a 3h flight. Amazing."
Cons: "All good"
Cons: "The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down."
Pros: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Cons: "if the cabin crew had been a little more cooperative, this flight could have been better"
Pros: "We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets"
Pros: "First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though"
Pros: "Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered"
Pros: "Punctuality and cleanliness."
Cons: "Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful."
Cons: "I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe."
Cons: "No entertainment very bad seats no blanket when asked for"
Pros: "Crew was great. Back holder of Seats were loose / broken."
Cons: "Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given"
Cons: "Co passengers"
Pros: "Amazing crew."
Cons: "Better comfortable plane"
Pros: "Punctuality, cleanliness and the professionalism."
Cons: "No comments."
Cons: "cost of the seats can be reduced or it can be free"
Pros: "Very new aircraft . On time"
Pros: "Punctuality, and cleanliness."
Cons: "No comments."
Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."
Cons: "Long delay in getting bags in Hyderabad. Turbulence in the air"
Pros: "Ground reservation and check in crew were amazing."
Cons: "In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience."
Cons: "Food variety"
Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"
Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"
Pros: "Indigo flight time to time சூப்பரா இருக்கு"
Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"
Cons: "Luggage lost. No apologies, no compensation"
Pros: "Flight Stewart’s Response"
Cons: "Ground staff highly untrained & indifferent"
Cons: "When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice."
Pros: "Very smooth trip. Efficient control"
Cons: "Boarding was late so flight was 20 minutes late at Delhi"
Pros: "Other devices as usual ok."
Cons: "No availability of merchandise items."
Pros: "Everything except boarding"
Cons: "I am a senior citizen & was issued boarding pass for Gate no 26 in Kolkata. I received a SMS that Gate changed to Gate no 18 & then Gate No 19. I was not only harassed but under stress if the gate is going to change again & I should not miss it."
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Pros: "As above no food score as didn’t buy anything and no entertainment score as none on board b"
Cons: "Delay from in DEL caused a missed connection."
Pros: "In an Indigo flight, there is nothing to like"
Cons: "The fact that Indigo did not allow us to change the flight and made my wife to rebook the return flight"
Pros: "On time"
Pros: "What a great airline! On time, safe, good service, and really cool brand."
Cons: "Limiting the free baggage allowance to 15 kg is quite difficult to meet when you are a foreigner visiting India. The cost for extra weight is very expensive."
Pros: "Smooth checkin and seating"
Cons: "Security forgot to stamp one of my bags so hand to dash back again"
Cons: "WE HAVE BEEN RUSH TO TAKE AN EARLY FLIGHT FROM vns TO del , Staff is helpful , but it kind of not clearly something about luggage cost. but everything over all look good. Thank you."
Cons: "The flight was delayed repeatedly, so I never got on board. I drove to Delhi instead to catch my flight from there. Indigo made no arrangements to help anyone get anywhere that I could see."
Pros: "Time keeping and professional experience"
Pros: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."
Pros: "Overall experience"
Cons: "Over expensive food"
Pros: "On time"
Cons: "Food choice"
Pros: "Worst airline"
Cons: "Beware before booking. They cancelled the flight teo days before and even after 20 days i didn't get the refund which the airline promised. Had to book another flight in short time flr much higher rate. This airlime should be banned"
Cons: "No leg room"
Cons: "I got transferred problem, little time to go to the 44A number gate It's little bit problem otherwise nothing to write"
Cons: "sanitize all things"
Cons: "No comment"
Cons: "They sent my (and others’) baggage back to Chennai and I am leaving the country today . They held us on buses without opening the doors during corona virus crisis ."
Pros: "Excellent crew!"
Cons: "Boarding in a bus is a bummer"
Pros: "Amazing crew. Professional"
Pros: "Staff was great, seat to be desired"
Cons: "More leg room"
Pros: "Good team on the aircraft"
Cons: "Terrible at communicating of delays. We were left wondering what was going on for 3 hours."
Cons: "No Entertainment very noisy plane ..didn’t give a blanket also"
Pros: "Nothing much - just value for money."
Cons: "Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!"
Pros: "Flight on time"
Pros: "The crew was friendly and professional."
Cons: "The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again."
Pros: "Price and schedule"
Cons: "Ability to use international credit card to pay for extra services when checking in online"
Pros: "Crew service."
Cons: "Seats cramped enough to cause cramps."
Cons: "Flight was delayed by 7 hrs"
Pros: "The only thing I like was the friendliness of the crew."
Cons: "Starting at check in it was an absolute hassle and I cured many unforeseen costs. I was not able to book my golf clubs as travel equipment beforehand and was charged an exorbitant amount at the airport. I also had to pay for my carry on bag which was also unknown. And the plane was old."
Pros: "Seats and the airplane, in general, was very dirty. Some of seat parts were falling and my back rest wouldn't rest straight, it can only be in the reclined position."
Cons: "A clean airplane would go a long way."
Pros: "Good crew"
Pros: "Except that it was a cheap flight, I cannot say if I liked anything."
Cons: "Seats are very uncomfortable and small. Food is not good at all."
Cons: "Very unhappy with baggge policy as Spicejet made me pay Rupees 1600 for three kilos"
Pros: "Amazing crew"
Cons: "Free orange juice"
Pros: "Cancelled the flight"
Cons: "Airline needs to stick to their time table."
Pros: "It was an instrument of torture with so little leg room, I thought it was a joke at first. This, like other scummy budget airlines ram as many rows of seats in as possible, to make more more money. Pure greed scumbags; another airline on the no fly list for me."
Cons: "STOP RAMMING THE AIRCRAFT WITH AS MANY ROWS AS POSSIBLE. It’s torture for anyone without midget legs. DO NOT fly with SpiceJet if you have the nerve to have been born tall. It should be illegal"
Cons: "We had to pay 14,000 rupees more"
Pros: "Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals."
Cons: "They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items."
Cons: "Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again."
Cons: "The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :("
Pros: "Any other airlines but not SpiceJet"
Cons: "Long story. Have international flight with 2 pieces of 23 kgs luggage from Bangalore from Hyderabad. But at Hyderabad this guy who is not quailed to print boarding passes made me to check in my carry in bag because they won’t allow a laptop bag and charged me 6,000 rupees. Ridiculous. Their website misleads. They just rip you off. Worst airlines and shameful for airline industry. If Indian government don’t regulate these scams, will loose lot of tourist"
Cons: "Spicejet didn't except my payment through Kayak and I had to pay twice. Because the travel agency paid with a different card than mine. It was a very unpleasant experience."
Pros: "The Airconditioner was not working."
Cons: "Had to wait for check in Luggage for 45 minutes. Aircraft crew were rude. Ground staff had no clue about delay in getting luggage"
Pros: "Very courteous service and yummy onboard food"
Pros: "The staff were very pleasant and helpful. Boarding was efficient and the flight departed and arrived on time. It was a smaller aircraft so I did not expect there to be much legroom but it was more comfortable than I expected. reasonably priced ticket. Overall it was a very pleasant and smooth journey. Regarding the review which mentions paying for additional baggage with Kiwi.com - I also tried to book additional baggage with them. I paid for the service but was then sent an email and told I could not book additional baggage through their website and should use the Spicejet website. I contacted Spicejet customer service who were very helpful and efficient and booked the additional baggage with them without any problems. The issue is with Kiwi.com and not Spicejet. Based on this experience I would definitely fly with Spicejet again."
Pros: "Food not ordered No entertainment so cannot scorej"
Pros: "Efficient and orderly."
Cons: "Boarding should start only when the plane is ready to board. A very l9ng queue could be avoided."
Pros: "People are nice. Im india delays are more common than on time. But comparing to others such as indigo, this is a better airline."
Cons: "Quality of air is low to unhealthy."
Pros: "Flight fine but shocked to hear they had no bottled water on board."
Cons: "No bottled water on board at all. Appalling."
Pros: "boarding was very fast and efficient"
Cons: "Flight was delayed by 30 minutes, then we ended up circling for a long time so landed nearly an hour late."
Cons: "Aircraft was quite old."
Pros: "The Flight was comfortable and our Infant Kid enjoyed the flight"
Cons: "Tuticorin Ground Staff Mr Lingadurai was very RUDE"
Cons: "The check in counter staff at the Spicejet counter at Tuticorin airport is the worst I have ever seen. The guy was rude and unwilling to let me take my carry on luggage which was 8.5 kgs even though I have no check in luggage. Terrible attitude and worst customer service ever!"
Cons: "Delayed by 90 minutes You luggage got fully damaged Who will pay for that Bitter experience had never ever in any flights"
Pros: "Friendly staff, helpful. Quick boarding and departure."
Cons: "Gate changed 3 times and ended up being incorrect. Not much room on the small plane."
Pros: "Overall good service"
Cons: "The air lines third party vendor haven't provided the booking confirmation until the end which was hectic for us , the vendor is kiwi.com"
Pros: "Air flight girks"
Cons: "Rude on ticket counter. I am English speaking, He was insisting me to understanding in TAMIL. WEIGHT LAGUAGE MORE KG to make money. Lie to give me a window seat."
Cons: "Crew responses were very bad"
Pros: "We arrived on time."
Cons: "The plane was old..."
Cons: "Flight was delayed by 1.5 hours, no aero bridge to enter the flight"
Cons: "Crew was not helpful"
Pros: "Nice charming very cooperative."
Cons: "More than satisfied wonderful."
Cons: "Everything can be upgraded as nothing works in air india. Bathrooms are always either flooded or so dirty. Need more hygienic way of traveling."
Pros: "Crew were great!"
Cons: "Delaying the flight by 35 minutes meant I would likely miss my connection. I booked another flight just in case for an hour and a half later. Then delays departing mean that I almost missed my second flight. Thanks to lead cabin crew's assistance and the ground crew at HKIA I made the connection to Shanghai by a minute or two. Boarding was a bit disorganized."
Cons: "They delayed the flight hence my parents Mangalore flight got missed..air India timings are pathetic"
Pros: "Captains message totally unaudiable"
Cons: "Some entertainment and refreshments"
Cons: "Flight delays"
Pros: "The seat was fine for the aircraft."
Cons: "Horrendous delays causing expensive rebooking of flights. Zero customer service when the delay was the fault of Air India. Horrible boarding process and no intervention by crew when passengers threw fits about their seats and tried to switch in complicated manners, when we were already delayed."
Pros: "Food was amazing."
Cons: "Nothing works - the entertainment system, reading lights, hand sets are falling apart etc."
Pros: "Timely take off and landing"
Cons: "Very old plane. Entertainment did not work so I sat for 16 hours on the flight with nothing to watch. Crew not responsive. Dirty. Seats uncomfortable with not enough padding"
Pros: "Flight itself was okay."
Cons: "Flight was an hour late for a 1 hour 40 minute flight. Airport checkin was chaotic. Security was mislabeled leading to having to stand on multiple lines. Gate information was not available."
Cons: "My TV in my seat was not at all working and the crew was not able to help with any thing."
Pros: "Staff behaviour is good."
Cons: "The takeoff is always delayed. Food quality is substandard."
Cons: "The service. Crew were not at all nice. No entertainment system. No refreshments in between and kids were very hungry."
Cons: "The aircraft is small and understandable because short distance. When we boarded the aircraft got problem with brakes & AC. We have to be offloaded. We finally depart after 2 hours."
Cons: "The plane was 4 hrs 30 mins late. Air India did not inform us what was going on. It is unacceptable that a flight would be delayed like this on a day with normal weather and between two major cities. One more reason to privatize it."
Pros: "Good option = direct flight"
Cons: "Food Bathroom cleanliness and maintenance. Terrible to have 2 bathroom not running in a 16 hr flight."
Cons: "Very old flights. Half the seats in business class are broken and don’t function. The cushion is to firm and caused body aches"
Pros: "Fast check in and arrival on time."
Cons: "No entertainment."
Cons: "Entertainment system wasn't working. USB port was broken. Seat was not reclining."
Pros: "Travel time and checked baggage till final destination"
Cons: "Almost everything is bad. Cabin smelled like urine. Food options and quantity very less. Cheap plastic trays, cups, spoons and forks. Cabin not maintained. Torn upholstery and broken tray tables. No separate kids menu. IFE systems outdated. IFE dont work on most of the seats. IfE collection and navigation is poor. Never expected such quality on an international route. My suggestion to other travellers. Pack your own food especially for kids. Fully charge and download your own entertainment for your flight on ipad or laptop. Carry a sanitizer or perfume to get over the bad smelling cabin."
Cons: "Never shows up on scheduled time. Consisten delays misleading the passengers"
Pros: "Being non stop between USA and Delhi was the reason I chose air India. I flew AI 5 years ago and it was much better. Food was good and it was on time both while going to India and coming back to USA. ."
Cons: "Plane decore inside on both flights was broken where I was sitting. While going to India my arm rest was broken that it’s top had come off. No one bothered to repair. Person next to me, his entertainment system was broken. While coming back my entertainment system was broken. 14 hours no movies. Luckily I had my iPod and book to read. Seats cushion could use a replacement and air hostess could use a smile. She was as if someone forced her to work on that flight. She was working hard but never smiled or cared for any compliments. I think it was my last flight with AI till some drastic changes are made in leadership."
Pros: "Good service and smiling faces"
Pros: "Nothing. Food was ok."
Cons: "Most of the televisions (the only source of entertainment in flight) were out of order or the sound was not working. The staff was not even courteous to reply back politely to problems in the flight. The bathrooms were gross with no toilet papers."
Pros: "Excellent courteous service, frequently serving food, nice decor"
Pros: "Leg space"
Cons: "Crew is not interested in visiting the cabin at all. Half of the on seat entertainment screens do not work. The selection is poor."
Cons: "Flight was delayed two hours."
Pros: "Food was decent. Crew were friendly and efficient"
Cons: "Entertainment system did not work. Neithe rthe reading light. So the 15hour journey felt even longer. Aircraft appeared 'old' - some what beaten up seats and inoperative foot rests."
Pros: "Staff was friendly. Flight was timely."
Cons: "Food made us all sick. Wish flight was closer to gate. Also, my tv was not functional the whole time - couldn’t even connect to see map of flight."
Pros: "Route, price"
Cons: "Seats too close together; lots of broken volume controls, USB ports, movie screens, screen controls; listed as non-stop flight when we had to change planes & wait in Mumbai for hours"
Pros: "Only crew .."
Cons: "Nothing was good no facilities was in washroom , it was so dirty , no one was there to take care of . No mouth freshnessner no moisturiser .our LCD wasn't working at all , even we couldn't off the screen , the whole journey in front of our eyes a bright screen so couldn't sleep and no eye pad provided , the flight was already delayed by 7 hours ... It was worst , No comments for food .."
Cons: "Literally Everything including - particularly Food. It was really really bad. - The Male Steward was nice, rest am not sure as I hardly saw anyone. - Bathrooms were pretty dirty within an hour of flight - Quality of seats is horrible - The Entertainment system is bad - Flight tracker didn't work so you don't know where you are or how much time left."
Pros: "On time travel."
Cons: "Hygiene condition of aircraft."
Pros: "staff was nice. Stewards and stewardesses were nice and courteous."
Cons: "Please clean the planes. The windows were dirty, and the seat covers very dirty"
Pros: "I like the food , the crew was good"
Cons: "Screen was not working"
Pros: "on time"
Cons: "no leg room food stale and in opened packets. not too many choices entertainment system not working seats old and uncomfortable"
Cons: "Bunch of idiots sitting there who don't know their own system in customer care, better call airport office."
Pros: "Service was polite and efficient, cabin comfortable (by 2017 standards) ... and the food puts United to shame."
Cons: "Check-in process was a total nightmare, bathrooms not the cleanest and tidiest"
Pros: "Staff was professional."
Cons: "Bathrooms dirty and didn't work. Bad food."
Pros: "New flight, good food, hospitality"
Cons: "No tv"
Pros: "A 14 hour flight that reached an hour early. They upgraded people for free so I got an extra leg-space seat for no extra money. Overall, a very pleasant flight."
Cons: "One or two members of the crew seemed a bit unfriendly. The majority, however, were really good!"
Cons: "Food was bad. Entertainment did not work. Some cracks on the seat and seat cover was falling off the seat. No drink cart ever came, not even soda or juice was offered."
Cons: "NEVER EVER CHOSE THIS AIRLINE. How such an airline is still the national carrier of India amuses me. My entertainment system was not working. There were no headphones and when asked they just kept ignoring me. The remote was broken in 2 pieces and when asked the attendant replied "Am i supposed to fix this?". I was forced to travel for 15 long hours from Chicago to New Delhi without any entertainment system. I barely saw any flight attendants in the economy class. Such airlines without any professionalism should be grounded ASAP. I would request Kayak also to remove Air India from their services or give a warning when any user opts for it. The Govt. of India should strip of the national carrier symbol of this huge debt ridden business. Its a shame that a route like US - India wherein the middle east airlines are reaping profits due to their brilliant services, the citizens of India have to look for other options rather than their own national carrier. SHAME ON YOU AIR INDIA."
Pros: "Flight experience was overall very good..Everything went smoothly.....food was OK...had seats in H row and these were very comfortable...could sleep for 6 hrs..In flight entertainmemnt was fine..But didn't require much of it...as I slept through most of the flight...above my expectations...4.5/5"
Cons: "Crew behaviour could have been better"
Pros: "Everything went very smoothly. Flight boarding area was clean and well serviced. Boarding went quickly and efficiently. Flight crew was attentive and helpful. Flight departed and arrived on time. Nothing to complain about. We were even served light food refreshment even though it was only a 2 hour flight."
Cons: "Flight was delayed"
Pros: "Direct flight Leg space"
Pros: "The food was decent, and the crew was nice. I also appreciate that many of the passengers were nice Nd helpful since I didn't have an Indian phone to let my host know about the delay"
Cons: "The flight was three hours and a half late, and there was given no explanation. They didn't let us know that it was late until we realized we weren't boarding, they didn't offer us anything while we were waiting at the airport for 4 hours, and personally I was so tired because I had to wake up at 3 am to get there by 4:30 and take the 6:50 am plane. If they had sent an email earlier people could have spent the night sleeping instead."
Airlines flying from Madurai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Madurai
Masks required on board, masks provided on flights from Madurai
Social distancing seating
Middle seats unavailable to book on flights from Madurai
Testing for antibodies, testing for symptoms for flights from Madurai
Waiving of change fees. Search flexible flights from Madurai