AED 1,667 Find Cheap Flights from Dubai to San José

Checking in prior on line and wait time at Gatwick was terrible. I would rate a big fat ZERO.

Love the A380 - loads of room. Headphone socket on my seat didn’t work. Sounds like a trivial issue? Well when flying long-haul the in-flight entertainment is what keeps you going so when it doesn’t work it’s a disaster. Pay attention to the details please BA. Spoiled what was otherwise an excellent flight with the usual brilliant crew.

The plane was known to be late in advance of takeoff. My guess is that it was known to be late at 11am or 5 hours before scheduled takeoff time. We were late to leave and with a wheelchair and the a cart, we only made it to gate. We raced! Inside plane, all was great

Friendly on board crew, kept informed on flight. Pre-ordered food arrived as ordered

The crew is very friendly and helpful. The food is good for airplane food. The flight is long and hard to sleep. The leg space is great. The plane arrived in plenty of time.

Experience with British Airways was hopeless and the response from ground staff after flight cancellation was hopeless

The food was very good and it came multiple times

We arrived late to London, and consequently were 5 min. late to be allowed through security for our next flight. Even though dozens of people missed the same flight, BA did not radio ahead to hold open security for an extra 5-10 min. to allow people to get on the flight. This caused an additional 6 hour delay in London after waiting over an hour in Customer Service to get rebooked. They did not have enough staff on hand to help people in a timely manner. Not at all happy with the BA's customer care or customer service.

Waited 3.25 hours in plane only to have the flight cancelled.

Paid $180 for seat selection, and selection essnt honored. Have to call for a refund.