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My experience with Emirates was very disappointing, particularly in how the disruption to my journey was handled. My connecting flight in Dubai was cancelled and I was provided overnight accommodation, but I was not advised that leaving the airport could affect duty-free items I had purchased at my original departure airport. When I returned for the rescheduled flight, the alcoholic beverages were confiscated. I was then initially refused boarding for my rescheduled flight, although this was eventually resolved. Onboard, I was allocated a next to a passenger who repeatedly shouted throughout the journey. I asked the senior cabin crew member to move me to vacant seats at the rear but was told they were reserved for crew. The same seats were only offered to me towards the end of the flight, when moving was of little benefit. I appreciate the hotel accommodation provided after the cancellation, but the overall handling, communication and customer service fell well below what I expected from Emirates. What began as a flight cancellation became a series of unnecessary inconveniences, financial loss and an extremely uncomfortable journey.

Good service. I wish there was more legroom. The food could be improved with additional options.

Everything is smooth and good. While cabin crew didn't wake me up for food. When I got up I asked for my meal then they simply replied I was sleep due to that reason they did not wake me up. In that case I suggest they must keep stickers to place on top wake up or DnD.

It was very exlent flight and thanks a lot kayak

As always Emirates is always dependent on the crew you get on the day and today was a good one. Everyone knew what they were doing and gracefully without hesitation . Great conversation all round even about the food and wine.

Very bad service and food variety will never come back again

Flight was cancelled without notification. Information on flight status was not available on Emirates's website.

Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.

Very pleasant.The crews are very nice.Food were excellent.

Absolutely horrible all around especially for such a long 13-14 hour flight - terrible food - ancient entertainment - legroom worse than a short air Asia flight - not enough toilets

Qatar Airways is an excellent service provider. The crew members were attentive and helpful. The aircraft was very clean. This was the longest leg of our journey, so it would have been nice to have more leg room for comfort. We appreciated the crew's service of four hot meals to all of us during this long flight. Also, it was helpful that the crew asked us to keep the window shades down for the entire journey, allowing the environment to get lots of rest during the trip. For families traveling with little children, this was helpful to them to keep them settled.

All good. Over four hours flight if provided snacks like Qatar Airways would be better

This trip was the most comfortable one I have ever experienced, the team was excellent and very helpful. I am so glad I picked Qatar Airways.

Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need

Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.

Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again

The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.

Check in desk people constrained by fear. Obvious typo on Uganda visa, even though approved, caused loss of flight. Something is definitely wrong with this system.

From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung

I didn’t not pay to fly with American Airlines!!!!!!!they are the worst!!