Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.
Amazing KLM service and brilliant economy comfort seats. Well worth the extra.
Well, in my case; the flight was delayed 1 hour, we have to wait in the plane to get green light. And the plane (probably because was a short trip) did not have entertainment or WiFi. No a good experience.
The Crew have no idea about the food they're serving the passengers. The Crew MUST be instructed before each flight about the menu that will be served to the passengers, whether the food is vegetarian or non-vegetarian, whether it is Halal, Kosher or not.
Seats actually fit a human! Snack options were a bit lame but that’s ok
Food was terrible Not many options Stewards dont care Delay
Two flights,both poor. No entertainment. Cramped and uncomfortable seats, little space, the rest was OK. Staff were acceptable good.
The flight was delayed instead of leaving at 11 it left at 12.20
Awful. I got stuck next to a person carrying a dog and behind someone with a dog. People need to board these dogs downstairs. The cabin is crowded enough with your pets
They did get us booked on a later flight, but it made us miss our connecting flight. So, we had to stay and another state overnight with no luggage or clothes. Because they kept our luggage at airport for next flight on the next day.
The overall ambiance was good. Seating ain the last row not so pleasant.
Wouldn’t let me check in said couldn’t find a ticket had to wait very long Time
Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..
Honestly, best experience I've had with an airline in recent memory. Flight was on time, comfortable seats, snacks and entertainment was top notch.
The flight from Ottawa to Chicago took a lot longer due to DC in Ottawa. We got to Chicago and went to our gate to catch our flight. We only had nine minutes I found that very stressful.
Cabin crew were great. Seats are criminal for tall people
My flight from Victoria was late taking off and then I was rebooked on a new flight from Vancouver to SFO without my knowledge the next day. I actually made it to the gate on time so I could have boarded my flight but Air Canada rebooked me instead. Completely unprofessional and unpleasant experience with no grace from the Air Canada staff. I will not fly Air Canada again
This is not really an Air Canada item, but the PA system un the Cancun airport is very poor. Any passenger announcements or changes were basically inaudible.
Lost my bag. My first ever flight with them that they forced me to gate check my bag on, due to them having a 30 year old plane with small carry on bins, and they lost my bag. Never again.
All but one of four were on time. One was delayed for an hour
Air Canada staff needs to be trained in hospitality. Most flight attendants are with attitude. Air Canada needs to carry additional food on board especially vegetarian plates as this category of travellers are on the rise. This is necessary for long distance flights. Blankets are cheap. Seats are not designed well Lower back portion should be thicker. Everytime thr passenger at the back of me took stuff or put stuff in the pocket of the seat in front of them which is my seat, I could feel them pushing or hitting on my chair.
Air.Canada assisted passengers with hotels, cabs, and accommodations when the flight was delayed because of mechanical problems.
A 2 hour delay because they couldn’t fit some oversized cargo in the small hold doors of an Embraer! Surely they know the sizes before attempting to load it?
Air Canada are just not reliable …. Kept cancelling /delaying flights
Of our SIX flights in my travel group, five were delayed, and all (except possibly one) were just company screwups. One traveler had her CARRY ON baggage put on another flight because Air Canada could not properly do "weight and Balance". Bags missing for a day. Another traveler never made it. Then, (humor here) the flagship airline of the socialist country has NOTHING FOR FREE on board. Expect to pay for pretzels, folks. How's that socialism working out for ya, aye? I might book air Canada in the future if I have a meeting that I REALLY want to MISS!