It was more then four hours delay!
I am seeking a refund from Kayak as LOT refuses to acknowledge the booking when not done directly from their site. Worst experience with an airline ever.
Cons: "Everything is good! But the monitor on back not working very well lot of brakes when you watch a movie or listen music!"
Pros: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."
Pros: "Efficient and comfortable"
Cons: "The quality and choice of food to for more healthy options"
Cons: "Aircraft was comfortable and crew worked above and beyond normal crews to ensure all passengers were happy."
Pros: "Plane was comfy and staff was mostly real nice and attentive."
Cons: "Plane was late causing all kinds of commotion at the airport where to catch a transfer we were put on a bus for over 20min at 31deg weather with small kids. Not allowed to go to bathroom, it was terrible"
Pros: "The crew was nice and friendly."
Cons: "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."
Pros: "Roomy, offered water"
Cons: "Food selection"
Cons: "Tight seat places. No food unless paid for."
Cons: "Don't cancel the flight and ignore customers when trying to re-book flights."
Cons: "They lost my bag!"
Pros: "The flight Sofia - Warsaw was more than 1 hr late. The crew never apologized. Was arrogant and unhelpful when we asked for gate information to our Warsaw-Stockholm connection, which we barely made. The Warsaw-Stockholm flight, operated by Nordica was the exact opposite experience. Crew was awesome!"
Cons: "Train LOT staff how to not embarrass themselves and their company w arrogance and ignorance."
Cons: "flight was delayed 4 hours"
Pros: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Cons: "Flight departed an hour late."
Pros: "Crew was excellent. Seat was very tight (middle section, middle seat)"
Pros: "Crew has improved significantly over the last few years, actually pleasant compared to the horrible attitudes they had years ago. Seat was OK, good leg room on the 798-9."
Cons: "The crew was rude."
Pros: "The crew lady was nice and I liked the food even though it was a one hour flight"
Cons: "Again delay"
Pros: "OK small flight to warsaw from Lviv"
Cons: "Took too long the flight to Lviv and my luggage never made it on the flight."
Pros: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"
Pros: "New airplane , clean , Spacious Seats at the premium class Fast crew service ."
Cons: "You cant use the entertainment during the take of and landing ..."
Cons: "Departing flight left 2.5 hours late. Missed my connection. No one from LOT met us at the connecting airport to explain how our transfers would work. Airport security at the connecting airport bounced us back and forth a few times before deciding we should enter the transfer terminal and hope someone from LOT was still on duty. LOT put us up in a hotel overnight and booked us on a flighty the next day. The hotel was 1 hour drive, 50miles, from airport. I reached my final destination 13 hours late."
Pros: "The fact that the Dreamliner plane is kind of new, maybe just a few years old. How it is tinting the window The support which you have under the feet The fact that is offering more entertainment on the flight"
Cons: "It will be nice to have inside of the seats a button which can start a massager"
Cons: "My whole ticket was determined and I had 2 transfers from Copenhagen to Poland and my language was missing and still not found"
Pros: "On-board crew is polite and helpful. Boeing 787 Dreamliner is great. Overall, the flight was fine."
Cons: "The gate agents were forcing random people to check in their hand luggage, even before weighing that luggage. They also check the hand luggage to make sure it fits in the "template" and weigh it (a second time) at the gate. Once on-board, they then announced that they were waiting for other connecting passengers. Took about 45 minutes. It would be nice to know that before booking that they do this, and also before boarding, even if it makes more sense to start boarding before they arrive (but 45 minutes before?). The live map on the public screens in economy showed a dummy/overview map with "waiting for data" the entire flight, rather than the actual live map. Premium did have the data on their screens, and the individual screens also worked fine. Not sure what happened there..."
Cons: "Flight from Chicago was delayed for two hours. Missed my connection flight to Odessa and still in Warsaw waiting for my flight to Odessa."
Pros: "Everything was well organized and orderly, though the staff were not too cheerful or friendly. Even though it was a short 1 hour flight I saw flight attendants giving crayons and papers to the kids and everyone was offered a small chocolate cookie, a tiny packet of sour gummies, and a cup of water for free which I didn't expect. The plane was very small but clean and I was fairly comfortable in my seat for the short flight. There was a magazine in the seat pocket in English and Polish. Mostly I liked the cheap ticket price and that it was an on time flight."
Cons: "When we landed we went down 5 steps to the ground outside and got in a bus to go in the terminal. The plane was so small that there is very little space for carry on bags so that was a problem for some people, and as we entered the plane I noticed that the ceiling of the aisle is so low that my husband could touch his head on it if he went on his toes a bit (he's 6'4") It was odd to me that they had my husband and I assigned to seats an aisle apart, but a kind stranger agreed to change places. Lastly, the carry on baggage weight allowance is very low and they weighed our bags and we had to pay 24 dollars each for our overweight carry on roller bags which were then checked."
Pros: "my flight canceled from WAW to EWR"
Cons: "my flight canceled from WAW to EWR"
Cons: "They delayed the departure"
Pros: "The in-flight food service was perfectly fine. I also thought the entertainment options were of good quality. Perhaps a bit limited but there were movie options for a variety of tastes, including mine!"
Cons: "The seating was rather cramped. I'm 6'4 so I'm used to the lack of space however my neighbors on this flight were highly inconsiderate of all neighboring passengers. Rather than help with the situation the cabin crew seemed to take special delight in crashing into my knees. Combine that with a steady barrage of hip checks to my left shoulder and this was a bruising flight."
Cons: "I booked a flight from Los Angeles to Kiev and all my flights were cancelled. I had to spend 5 hours on the phone to fight for my refund. On the way going our plane got cancelled at the airport..It was impossible to rebook...they care nothing about their passengers."
Pros: "the crew was great and nice. it was a really long flight and the captain explained the route clearly."
Pros: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
Cons: "In-flight entertainment offered a very conventional set of movies from which to select."
Pros: "Crew was polite and efficient."
Pros: "getting snack & drinks without charge"
Cons: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."
Pros: "Since we lost our second plane due to an emergeny on the first flight, the airline put us on a nice hotel to spend the night and got us new tickets to our final destination."
Cons: "There were not many flights available so we had to stop in Stokholm and then fly to Oslo."
Cons: "It's nice when an airline overbooks a flight."
Pros: "We liked the cabin crew, they were friendly and helpful."
Pros: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Cons: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."
Pros: "The food was very good . The fly attendants were very nice and professional."
Cons: "Flight late Seats uncomfortable"
Pros: "Service, food, entertainment were of good quality"
Cons: "Flight was delayed 40 min; after landing the plane was sitting on the field forever; during descent, my ears started aching, and I think I got some kind of vestibular system damage, possibly from an overly fast descent. Not good."
Pros: "This was a one hour flight. It was fine."
Cons: "The seats in their business class seemed indistinguishable from economy class. I imagine I got a better meal."
Pros: "Two big aisles to stretch your legs and many toilets. It is very nice to have some movies to watch."
Cons: "The airport at Warsaw could have a few upgrades."
Pros: "The staff was amazing on the flight"
Pros: "The food and service was very good."
Cons: "The seating arrangement. Unless you have an isle seat,you have to climb over someone to get to the isle."
Pros: "Practically nothing"
Cons: "The flight was late and we missed our connecting flight delaying our trip."
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
I voli sono sempre in ritardo.
Pros: "Professional and safe"
Cons: "Better boarding (lines too long)"
Pros: "Crew were very professional"
Cons: "The seats"
Cons: "Lower the aircondition temp, it was hot in the plane during flight"
Pros: "Flight duration"
Cons: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Cons: "Weirds sounds near first rows -- like compressor working or something"
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pros: "I did not had a seat"
Cons: "I did not had a seat"
Cons: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Cons: "Changing in luggage information was annoying"
Pros: "On time without any delay"
Cons: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Pros: "The flight arrived ten minutes early at our destination."
Cons: "Extremely small and uncomfortable seats even for a small person."
Pros: "Got me to where I was going and the airline stewards were polite and helpful."
Cons: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Cons: "No air conditioned 2 hours late Poor ground service"
Pros: "Nice crew"
Cons: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pros: "Maybe the food selection and the price of it."
Cons: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Pros: "Staff were generally sweet & approachable."
Cons: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Pros: "Quick to board, smooth take off and landing"
Cons: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Cons: "long time wating in bus to get plane"
Cons: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Pros: "The staff and flight were top knotch . Could not fault them ."
Cons: "Nothing to dislike ."
Pros: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Cons: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Pros: "Crew very friendly."
Cons: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Cons: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Pros: "Super easy online check-in, comfortable plane, lovely crew"
Cons: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Pros: "Cheap flights and convenient airport"
Cons: "Seats uncomfortable and hot"
Cons: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Cons: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Pros: "Staff aboard the aircraft were very nice and so was the passengers."
Cons: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Cons: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Cons: "The flight is late from tlv to luton and from luton to tlv."
Pros: "We landed in one piece"
Cons: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Cons: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Pros: "No food or entertainment on this flight,"
Cons: "I found the luggage allowance confusing"
Pros: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Cons: "seats could be a bit more comfy"
Cons: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Pros: "Flight on time"
Cons: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Pros: "Staff were friendly, when they weren't trying you charge you for everything"
Cons: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."