Daily cleaning, installation of cabin HEPA filters on flights from Dubai to Colombo
SriLankan Airlines, Emirates and flydubai have all waived their change and cancellation fees on flights from Dubai Intl to Colombo Bandaranaike Intl. Confirm policies on booking site.
Direct flights from Dubai generally make it to Colombo in 7h 05m. The flying distance between the two cities is 3288 km.
14 direct flights run between Dubai and Colombo on a daily basis. On average, there are about 102 departures each week.
In the last 3 days, Oman Air offered the best one-way deal for that route, at AED 1,929. KAYAK users also found Dubai to Colombo return flights on Gulf Air from AED 3,925 and on Oman Air from AED 4,720.
In normal times, Emirates flies from Dubai to Colombo up to 6 times per day, flydubai up to 4 times per day, and SriLankan Airlines up to 2 times per day.
Your flight ticket price will generally be cheaper if you fly to Colombo on a Sunday and more expensive on a Saturday. On your return trip to Dubai, you should consider flying back on a Friday, and avoid Thursdays for better deals.
Dubai and Colombo are both served by 1 main airport. You will leave Dubai from Dubai Intl and will be arriving at Colombo Bandaranaike Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Dubai to Colombo.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Colombo from Dubai is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Colombo with an airline and back to Dubai with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Colombo from Dubai up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines."
Cons: "Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck."
Pros: "Crews were nice"
Cons: "Better movies and free internet in flight"
Pros: "Crew was excellent as always with the Sri Lankan hospitality."
Cons: "It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating."
Pros: "Lots of leg room"
Cons: "Food. Screens weren't working properly"
Pros: "They lose my luggage"
Cons: "They loose my luggage"
Cons: "Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel."
Pros: "Excellent flight apart from the delay!"
Cons: "Leave on time!"
Pros: "Had more room than on BA flight to London"
Cons: "Poor selection of entertainment. Some features, such as the flight tracker, didn’t work"
Pros: "Very friendly and attentive crew. Good entertainment options."
Cons: "Business class seat is OK, not great - fine for 3.5 hour flight"
Pros: "Not bad comparatively morning flt kolkata to cmb.crew is good.clean"
Pros: "The staff was very helpings ."
Cons: "The way they are Waigh the luggage was like weighing gold."
Pros: "Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food."
Cons: "I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka."
Pros: "Enjoyed the tasty food."
Cons: "gaps between seats were unbearable and have to think twice whether to travel again UL 208."
Pros: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."
Pros: "All crews they are helpfull"
Cons: "Food same going and coming times"
Pros: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Cons: "Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps."
Pros: "Uniform of the crew is nice."
Cons: "The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!"
Cons: "Before engines shut down and fasten seat belt sign off people were removing bags from the overhead. Passengers were not required/forced to stow bags overhead, blocking egress from window seats."
Pros: "The service and crew were excellent!"
Cons: "The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable."
Pros: "Acceptable but not exceptional as expected"
Cons: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."
Pros: "Good service"
Cons: "Not enough leg space, cramped seats"
Pros: "The cabin crew were friendly and attentive, I was quite impressed with the food, and they served a good white wine. I was happy to find an excellent choice of movies, tv shows and music with a simple, intuitive system for playing them."
Cons: "There were problems in the bathroom. All the paper towels were in a heap on the floor, and the sink was blocked. I told the stewardess, and she just shrugged. Obviously there are no bathroom checks on Srilankan Airlines and I don’t think that’s good enough."
Cons: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."
Cons: "We really appreciate your prompt response.Your customer service guidance is supportive for us."
Pros: "comfortable timing for india."
Cons: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."
Pros: "Courteous & helpful crew."
Cons: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."
Pros: "Staff.. food"
Cons: "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."
Pros: "All went well"
Cons: "Flight started on time, landed earlier, nice crew and good food good food."
Pros: "Srilankan Airlines's food was one of the best I've had. I've flown on over 50 airlines and was happy to see that the food was not processed junk as you find in most airlines. The ingredients seemed fresh. The crew were awesome: polite, kind, and considerate. They were eager to accommodate passengers' requests. The jets were new and clean. The entertainment system was touch-screen."
Cons: "The passengers were loud and ill-mannered. They gave the crew a tough time. These complaints, of course, is not a reflection of the airline."
Pros: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Pros: "Good veggie food, courteous and attentive staff and, quick transit"
Cons: "Inflight entertainment could be improved - most categories fo TV shows had only 2 or 3 episodes"
Pros: "Great service and friendly people"
Cons: "The plane was late"
Pros: "Friendly crew Good in flight entertainment"
Cons: "I reserved a single seat separated by a structure of some kind in the middle aisle but instead got a seat in a middle aisle with 3 seats total in that row without any seperation"
Cons: "i am very dissatisfied for the bad service. my friend and i missed the booked flight, but the online service and counter said they can help me nothing."
Pros: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Cons: "Food and seating were reasonable for economy, that’s what I paid for."
Pros: "I liked the punctuality of the flight, the courtesy of the crew, the in flight meals, the comfort and the in flight entertainment with a good choice of movies and entertainment."
Pros: "Crew are very polite. Fast response."
Cons: "Entertainment for movies no so much update."
Pros: "Staff were very professional and courteous"
Pros: "They have great direct service, and moderately priced. And fantastic flight times."
Cons: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."
Pros: "The staff was super friendly and professional, the entertainment was great for such a short flight and I felt like the airplane was cleaner than normal."
Cons: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."
Pros: "Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber"
Cons: "Food of course"
Cons: "I had excess luggage and I knew I had to pay for it, I was fine with the fee they quoted. I gave them my American Express card and they did not have the facility to charge that card, how do they not have the ability to use s major credit card at the Bangalore international airport??????? They gave me such a hard time I thought they were going to kick me off the plane just because they had short coming. I had no problem paying the quated amount, since they had the short coming they were blaming me. After a lot discussion/arguments I was able to find a Visa card on me and pay for the excess luggage, but its your short coming and not mine as I had no problem paying the fees yet I was treated badly. What if I did not have a Visa card then would I have been kicked out the plane for something the bangalore international airport have problems. No one should be blamed for issues you have. I had no problem paying to fees... you had the problem that you could not use a major credit card, when there are small markets on the street that can use the American Express card. You should be able to charge people American Express card this is a large international airport with loads of expats living and traveling in and out of Bangalore I hope you look into this instead of just asking for feedback and not doing anything about it. Thanks you, Chrishanthi Fernandopulle"
Pros: "Nice flight, attentive crew."
Cons: "My bags were screened three times. Really? Once through security, we were told the gate wasn't open so we were escorted back out. And then had to go through security again. Chaos. No lines just pushing and shoving, people crawling under the rope and cutting the line. No matter the flight, the airport over shadows every thing."
Pros: "Good crew"
Cons: "Old plane"
Pros: "Modern Airbus 320-300, choice of chicken or veg in economy (4 or 5 choices in Business). Clean, shiny new airport. Feels a notch or two above Air India. Ceylon tea, of course."
"all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too."
"New aircraft, new and modern. Crew could be a little more smiling."
Cons: "Pillows for everyone and warmer temperature"
Cons: "All ok"
Cons: "It was too hot in the cabin. The flight attendants were mostly inattentive. At one point three of them were feeding a baby to the exclusion of all of their duties to the rest of the passengers."
Pros: "Crew was good"
Cons: "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."
Cons: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."
Pros: "Wheel chair service was excellent"
Cons: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
Pros: "Nice flight"
Cons: "The flight should be on time and not late."
Pros: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Cons: "Return flights delayed. Delay same as flight time so not great."
Cons: "The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all."
Cons: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
Cons: "There is no Priority for business class"
Pros: "Food about average."
Cons: "First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late."
Pros: "I got a business class upgrade and it was amazing!"
Pros: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
Cons: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
Pros: "Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price."
Cons: "The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say."
Pros: "I liked the info I was getting from the airline, through sms. And everything was on time."
Cons: "The in-flight entertainment was there but no headphones, which makes it useless. The flight was short but still."
Cons: "Their price and services"
Pros: "The crew was helpful, the boarding was organized"
Cons: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Pros: "fast boarding, got the luggage quickly."
Pros: "Boarding was fine...check in was great....no line and very quick even though they were training a new person"
Cons: "food was only curry and not very good... Movie selection was poor."
Pros: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
Pros: "The crew was efficient and anxious to please. The flight was on time."
Cons: "Boarding by bus is always unpleasant."
Pros: "Noisy and crowded"
Cons: "Cupboard in toilet was broken and hanging open. The food was not good"
Pros: "All but planes were good"
Cons: "food it could be better"
Pros: "The air hostess"
Cons: "The delay"
Pros: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Cons: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Pros: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
Cons: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
Pros: "being on time"
Pros: "Great staff and service. Non-pretentious unlike other tegional carriers!"
Pros: "Crew and boarding crew and plane crew were great."
Cons: "Flight was delayed for an hourl plus. Spent more time in airport than in air."
Pros: "Crew and staff were great."
Cons: "Flight was delayed for an hour. Spent more time in airport than in the air."
Pros: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
Cons: "Flight was overbooked and I was forced to delay 24hrs for the next available seat."
Cons: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."
Pros: "It looks there was a special enclosure for Indians. The passengers were made to board by ferryed by buses to board the plane by stairs. It was not easy by old people to climb along with hand bag."
Cons: "We were in row 42 and there were at least 15 rows behind us, and they ran out of chicken option in food."
Pros: "Short flight. Nice crew."
Cons: "Small economy vlass"
Pros: "Excellent value for money fare All Gulf flights I have been on recently (12) were on time Comfortable seats in economy Excellent entertainment system Plane not full so plenty of room. Gulf often not full so well worth a try."
Cons: "Staff inattentive on overnight flight - no water brought round etc Awful breakfast - egg was dried I think - inedible"
Cons: "Food was below average Crew handling is average No entertainment provided."
"Breakfast menu must be improved along With orange juice"
Pros: "It's okay but they doesn't have good service about the luggage I'm coming from overseas I have two luggage and they charged me for one luggage to charge me."
Pros: "Nothing to like, seats are cramped and worn out."
Cons: "No subtitles or closed captioning on movies or TV programs"
Pros: "I didn’t"
Cons: "I was a business class passenger and the flight might as well have been economy, with the exception of the food. There was no personal entertainment, the seat foot rest did not work — it was an old plane — the seats recline all the back to the lap of the person behind you — so when the guy in front of me was done eating he proceeded to lay back — however I wasn’t done eating — and it knocked over my glass of sparkling water —- typically even if a passenger is still eating there is still room for the person to lay back — I had to push the persons seat quickly before my whole tray was wrecked."
Pros: "Everything was smooth. Crew always smiling and helpful."
Cons: "Asked for water 2 x with none ever brought"
Pros: "The seats were comfortable and spacious"
Cons: "The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off."
Pros: "Boarding on time"
Cons: "No healthy food options"
Pros: "Efficient boarding"
Cons: "Headphones provided for the entertainment screen"
Pros: "Service with a smile and a more humane approach would be good"
Cons: "Same hygiene and quality standards across flight on all sectors"
Pros: "Very good value for money."
Cons: "If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good."
Cons: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."
Pros: "Nothing as such"
Cons: "Air condition was very low"
Pros: "New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service."
Cons: "Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding."
Pros: "in flight entertainment was really good"
Cons: "checkin luggage was terrible with more than half an hour wait although web checkin was already made"
Pros: "entertainment, good movie choices"
Cons: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"
Pros: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Cons: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."
Pros: "Not much"
Cons: "Siting in 15E seat next to a big man that was taking part of my seat Extremely uncomfortable Had to wait over a hour for the luggage Long and complicated transfer at Muscat, New airport toilets smell like ashtray"
Cons: "Immigration at MCT - too many flights at the same time."
Pros: "Quick boarding and disembarking. Polite crew members."
Cons: "One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight."
Pros: "Once i got to my seat i was seated by a smelly person and the flight attendant did move me to another seat upon my request."
Cons: "Trying to get on the flight was frustrating because there’s no organization! The thing i did not like was that they made us put the cover to the window up like 30 minutes before landing and the sun was directly in my eyes! I tried to put it down half way and the flight attendant made it a problem."
Pros: "Business lounge & airport in Muscat efficient in operation"
Cons: "Seats in business were ok but do not offer the position options that most airlines offer in Business."
Pros: "Good aircraft from Muscat to Bangkok"
Cons: "The food was really sad"
Cons: "My return journey was also not accepted and forced to book another ticket at Zurich airport which is unfair Please check with airlines and reimburse my money I will send all details in due course Please call or contact me on top priority."
Cons: "The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show."
Pros: "The crew were friendly and helpful."
Cons: "No entertainment and the food was a joke ! The trip wS expensive at 770$ !"
Pros: "The stopover was short ."
Cons: "The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly."
Cons: "Very delayed. Would not put us on a direct flight."
Pros: "Service was the best"
Cons: "Everything was perfect"
Pros: "I do like few thinks apart from most importance thing such as blanket..! We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft ."
Cons: "Well pilot was very nice experienced.smootj Takeoff and landing.thank you sir!"
Cons: "1. Waiting in a closed doors transfer bus w/o AC 15+ min just in front of the plane because it wasn't ready for the passengers. (Unaceptable) 2. Flight attendant unable to pick an organized trashbag politely given to her(unaceptable) ; next time all trash will be left in the seat like all passengers do."
Pros: "Nice Service. On ground is ok. At least people are not rude. In flight is also ok. Nothing special. That's ok for me as long as they are not rude or obnoxious."
Cons: "Entertainment options are limited. This is such a short flight I normally watch series. Their selection is not the best. Boarding in Muscat Airport is always a mess."
Pros: "Okay legroom, a 787 Dreamliner really is an excellent airplane though so it made up for it. Entertainment options were excellent, easily kept me occupied throughout."
Cons: "Food wasn't great, but can't complain about the meat or veggie option."
Pros: "It's good the service from the start, from check in and from the stewardess .... good flight"
Pros: "Staff trying to think of what we need before they ask for it. Impressive."
Cons: "All was fine"
Cons: "I bought expensive souvenirs from Kathmandu duty free and they refused to me at boarding gate that it's heavy, after long explanation they took my bag and said that I'd collect it at Abu Dhabi airport but never put it on flight even. Supervisor was extremely unreasonable and was not willing to understand that weight issue doesn't apply on duty free shopping."
Pros: "Prompt; good leg room; decent food on each leg of the flight"
Cons: "No complaints"
Cons: "The seat was atrocious"
Pros: "I liked it when we arrived at our destination."
Cons: "The seats are rediculously small and rather uncomfortable. It took way too long for us to be served beverages. And when I needed more water, no one was around to bring it. They delivered the food and then took ages to collect it once we were finished. The sound for the in flight entertainment was broken on my consol. There seemed to be a problem with the air flow: it was really hot on both flights."
Pros: "The Food quality was good and the flight schedule was on time with great punctuality"
Cons: "While being served the meals - I asked for white wine, on which i was only been given after the round of meals was over.. so which did not serve my convenience as I was expecting it to be having it with my meals."
Pros: "Friendly crew, timeliness"
Cons: "Insufficient leg space, available movie selection"
Pros: "The plane was very comfortable and the crew was friendly."
Pros: "Only a 45 minute flight, but we were able to start watching their large collection of movies as soon as we boarded. Far better than comparably priced low cost carrier, don't hesitate to fly them."
Cons: "Since it was a very quick flight there was no service, not even a quick beverage service that you would find on similar length flights elsewhere. Still a great bargain and good experience."
Pros: "crew tried to make the best of limited resources."
Cons: "no individual entertainment. restroom facilities limited."
Cons: "After boarding 3 passengers were made to disembark. This happens for different reasons. But the pilot refused to turn any ventilation. Cost savings? We were left to fan ourselves as the cabin overheated in the hot sun. No civilized airline can showe this sort of disregard for passenger comfort. After being tortured for an hour we finally got off the ground. Sorry, Oman Air, lots of room for improvement. I had a wonderful time in Oman and look forward to returning on Emirates."
Cons: "Not as described"
Pros: "Very comfortable and smooth flight from boarding until landing"
Cons: "entertainment choice could be more diverse and newer movies"
Pros: "Crew, Food, seat"
Cons: "Seat cushion"
Pros: "The crew members were attentive, the seat was spacious."
Cons: "Movie selection and orderly handling boarding."
Pros: "Nice and friendly flight attendants , great food and service"
Cons: "Nothing to say"
Cons: "The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea."
Pros: "The crew was nice"
Cons: "Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours."
Pros: "Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise."
Cons: "We were delayed over an hour and a half waiting on passengers and baggage"
Pros: "Good food and service."
Pros: "I arrived at my destination"
Cons: "The flight was an hour late."
Pros: "Comfortable flight"
Pros: "Served a meal instead of just peanuts. Great entertainment that you can start to watch as soon as you get in your seat."
Cons: "Boarding was a bit behind and they did not post or announce a delay. Passport control at the Airport was way too long and baggage claim never showed where my bag was supposed to drop. I found it eventually. An exit row did not seem to give you any more space like on US carriers."
Cons: "Every flight late and air port crew so rude"
Pros: "Seats comfortable. Good selection of movies."
Cons: "Late start. People missed their connecting flight. Food was not of my like. Did not supply travelers convenice pouch though toothbrush was available in the toilet."
Pros: "easy boarding"
Cons: "the reference code for kuwait airways should be mentioned in e-ticket"
Pros: "By mistake i booked for a wong date (instead of September it was December) they changed the booking without charging me)"
Pros: "Crew are friendly"
Cons: "Kuwait air lines are one of the most poor experience ever They never respect time at all Delay was for more than 2 hours because the were waiting for more passengers All my 4 flights are not took off on time"
Pros: "Every think"
Pros: "Food , variety of restaurants"
Cons: "No system, no respect for travelers, specialy women. The airport is old and chaos."
Cons: "After the flight landed in Kuwait , there was a delay of 2 hrs before which the checkin was completed and all passengers were stranded in waiting area . If they had to go for toilets , they had to go out and come in through the security checkin again . This was a huge discomfort for all passengers ."
Cons: "The seats were the most uncomfortable, never have we felt so much discomfort, even after the first hour, also one of the male attendants was very condescending with all the passengers"
Cons: "Very chaotic."
Pros: "New clen plane"
Pros: "Flight was overall good. With good food"
Cons: "Crew was not very friendly. Hostess were rude and was showing attitude if called again. They didn't say me anything directly but I was watching how they treated few other passengers. They need to learn some patience. Also boarding took so much time. There system was slow or i don't know."
Cons: "business travelers have no special treatment in the airport nor in the boarding hall."
Pros: "The plane from Kuwait to Doha was clean and obviously new."
Cons: "Transit handling is awful. Had to wait 2 hours after arriving to drive us to Safir hotel ( I completely paid for accommodation on the 2 trips transit 2 nights ) and then they picked us up 3 hours before our boarding time. So practically we paid for the night and stayed there for 2 hours. Considering that it's an overnight stay, and I am carrying a sleeping kid and an infant and our hand luggage, with no chance to find any help as there is no Kuwait airlines office inside the airport!!!!! Seriously!!! no car to drive us to the hotel ? No one to complain to!!"
Pros: "I enjoyed the KU flight. On Time. Seats comfortable and plane clean."
Cons: "The perm into sandwich. Try just a cheddar cheese spread with crackers. Peanuts, walnuts. Cranberry Juice along with orange"
Pros: "Good leg room in the flight."
Cons: "The crew was very rude when asked for blankets. Food was mediocre, inspite of changing my meal preferences it did not get reflected on my return flight. On the way back, not sure why the flight back to the US was routed through Shannon, Ireland. I would like someone to answer this for me. This made the journey a very long one. Plus in Shannon we had to disembark and do a security check again to board on the same flight back. This was stressful especially after the long flight into Shannon. On more than one occasion, the crew did not respond to requests for blankets."
Cons: "Delayed flight"
Pros: "This was a good flight, and the crew were great. Had in flight entertainment too."
Cons: "Flight was delayed by an hour and half"
Cons: "The flight took off earlier and the boarding counters closed before tge schedule 70 minutes in order to fly early which is very strange plus they asked for hotel accommodation during my transit time which isn't mentioned in my ticket"
Pros: "The crew were really friendly and the food was great!"
Cons: "Didn't provide Blankets."
Pros: "The assistance requested at time of booking was provided at all legs of the flight and was very convenient."
Pros: "Wide leg room, big screen"
Pros: "First, the flights both ways ran late. I missed my connecting flight on one leg and reached home the next morning instead of a night before the other leg. The air hostesses were rude at times. There were no blankets for most of the passengers. Only a few got them. We had to specially request blankets for our kids but managed to get only one blanket for two of our kids together. There is no alcohol on board. Having it available for the long-haul flight has its own advantages. Overall, I would not fly in Kuwait airlines again."
Cons: "Not enough blankets for everyone. Food was not appetising and not enough soft drinks/ water on offer"
Pros: "New planes, better trained crew than last year and convenient schedule and prices"
Cons: "They run out of blankets, crew is sometimes very rude and abrupt"
Pros: "Flight late on all 3 sectors"
Cons: "Didn't announce early enough that flight from DEL to Kuwait city was delayed though the airlines already knew. Food was very average"
Pros: "Nothing I like about this airline"
Cons: "the worst service, honestly I took this last minute offer but i will never try this again.... Welcome kuwait airline to my avoid list!"
Cons: "Somehow the Stewards were even worse. He almost got into fight with my fellow passanger who was an elderly gentleman. Truly shameful."
Pros: "I apologies but I didn't like anything about it."
Cons: "The micro small seating, the bus transportation, the fact that I was on hold although I had my reservation and this took too long for the staff to arrange seats and fit us in, and the random seating, my mom had to sit between two random men, and I had to sit way back, there wasn't any seat selection options. Last time I will fly on Kuwait Airways, even though I am Kuwaiti."
Pros: "We sat in the plane."
Pros: "Plane was nice and clean, food was fine, crew courteous."
Cons: "Very cold, but I can't complain about much."
Cons: "Not telling there passengers change of extra stop and giving milk to for little kids . Kuwait airline is so cheap."
Cons: "Bad service, baggage delay"
Cons: "Nothing was good about kuwait. The staff is unfriendly, looking to harass people. And on top in Kuwait they will steal your booze and other stuff making up some stories. My mom was traveling alone and they took advantage of it and troubled her at every point for every single reason. She received the bag with the lock broken. I hope they didn't steal anything. My suggestion is to do yourself a favor and never fly kuwait again"
Pros: "All nice, clean and tidy. Human and professional approach of the crew."
Cons: "A bit weaker selection of entertainment, but still fine."
Pros: "New plane and all the amenities (tv) worked."
Cons: "The staff was not very responsive. Always ran out of supplies such as blankets"
Airlines flying from Dubai to Colombo have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Dubai to Colombo
Masks required on board, masks provided on flights from Dubai to Colombo
Social distancing seating
Middle seats unavailable to book on flights from Dubai to Colombo
Testing for antibodies, testing for symptoms for flights from Dubai to Colombo
Waiving of change fees. Search flexible flights from Dubai to Colombo