DXB - CMB
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DXB — CMB
18 May — 25 May1
Return
1 adult
Economy
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Wed 18/5
Wed 25/5
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Good to know
Low season | October |
|---|---|
High season | July |
Cheapest flight | AED 617 |
Average price (return flight) | AED 1,257 |
Good deal (return flight) | AED 1,713 |
Good deal one-way | AED 787 |
Best time to beat the crowds (9% less expensive on average)
Most popular time to fly (21% more expensive on average)
Flight from Dubai Intl to Colombo Bandaranaike Intl
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When to book flights from Dubai to Bandaranaike Intl
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Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for AED 787 or less one-way and AED 1,713 or less round-trip.
- The cheapest flight from Dubai to Colombo was found, on average, 55 days before departure.
- Book at least 6 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is October.
- Morning departure is around 18% more expensive than an evening flight, on average*.
FAQs for booking Dubai to Colombo flights
Top 4 airlines serving Dubai Intl to Colombo Bandaranaike Intl
Scores according to KAYAK customer reviews7.4
Gulf AirOverall score based on 872 reviews
7.6Boarding
7.5Comfort
7.7Crew
7.2Entertainment
7.1Food
Airline reviews
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.
New aircraft, new and modern. Crew could be a little more smiling.
Cons: "Pillows for everyone and warmer temperature"
Cons: "Veg Biryani instead of pasta plz"
Cons: "Was a good experience"
Pros: "The crew were really nice"
Cons: "Entertainment is very limited."
Pros: "New & clean aircraft"
Pros: "On the 15th. Nov during my flight to India, I have made an online check in though did not receive an e ticket. I arrived the airport 70 min before the flight. The crew on the check in counter refused to issue me a ticket and insisted that I have missed my plane abd I need to purchase a new ticket. They even refused to check if I have made an online chick in. The gulf air online system, did not show me that I have made an online checkin. Unfortunately, the problem was solved by asking someone who work in the airport ( not gulf airlines representative) to check if I have made and online check in and to issue me a ticket to pass through the security control"
Pros: "Crew was good"
Cons: "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."
Cons: "Not lied to me about my extra being payed from Bahrain to Kenya because it was only payed to Dubai which is now causing me a lot of stress my flight from Dubai to Nairobi was cancelled while i was there without my knowledge"
Pros: "Wheel service was excellent"
Pros: "Wheel chair service was excellent"
Cons: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
Pros: "Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this"
Pros: "They are not as bad as their reputation states"
Cons: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
Pros: "Nice flight"
Pros: "Short and sweet."
Cons: "The flight should be on time and not late."
Pros: "Nothing"
Cons: "Nothing"
Pros: "yea"
Cons: "the bouth"
Cons: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
Cons: "There is no Priority for business class"
Pros: "Food about average."
Cons: "First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late."
Pros: "Wonderful crew - flight good"
Cons: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
Cons: "Everything"
Pros: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
Cons: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
Pros: "Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price."
Cons: "The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say."
Pros: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
Cons: "The old aircraft which is almost reached its limits"
Pros: "I liked the info I was getting from the airline, through sms. And everything was on time."
Cons: "The in-flight entertainment was there but no headphones, which makes it useless. The flight was short but still."
Pros: "The crew was helpful, the boarding was organized"
Cons: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Pros: "fast boarding, got the luggage quickly."
Cons: "Food was ok but may be improved still specially AVML."
Pros: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
Pros: "The crew was efficient and anxious to please. The flight was on time."
Cons: "Boarding by bus is always unpleasant."
Pros: "They delivered as requested"
Cons: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
Cons: "While we waited in line (Group 2), we were bypassed several times by members of higher Groups, Problem with gate staff in London."
Pros: "Seats"
Cons: "Cupboard in toilet was broken and hanging open. The food was not good"
Pros: "Service and comfort"
Cons: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Pros: "All but planes were good"
Cons: "Nothing"
Pros: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Cons: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Pros: "Everything"
Pros: "Good food and entertainment"
Cons: "Crew could be nicer Crammed seats Late"
Pros: "being on time"
Cons: "Food"
Pros: "Overall good"
Pros: "Great staff and service. Non-pretentious unlike other tegional carriers!"
Pros: "Service was good !! Nice aircraft and nice staff."
Cons: "We did not like the via flights, its really too much hectic."
Pros: "Crew and staff were great."
Cons: "Flight was delayed for an hour. Spent more time in airport than in the air."
Pros: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
Cons: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."
Cons: "No selection for beverage. No tomato juice!"
Pros: "Short flight. Nice crew."
Cons: "Small economy vlass"
Pros: "Business class seat was very comfortable, crew very friendly"
Pros: "You get out to change flight and you go back to the same plane"
Cons: "No English subtitles on TV or movies"
Pros: "The seats were comfortable and spacious"
Cons: "The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off."
Pros: "Boarding on time"
Cons: "No healthy food options"
Pros: "Efficient boarding"
Cons: "Headphones provided for the entertainment screen"
Cons: "Take care of hygiene & control work under pressure."
Cons: "I slept most of flight, boarding was okay."
Pros: "Service with a smile and a more humane approach would be good"
Cons: "Same hygiene and quality standards across flight on all sectors"
Pros: "The entertainment kept the kids happy"
Cons: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability"
Pros: "Nothing"
Cons: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."
Pros: "Nothing as such"
Cons: "Air condition was very low"
Pros: "Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing."
Cons: "No inflight entertainment or, if there is, there are no headsets."
Pros: "in flight entertainment"
Cons: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"
Pros: "in flight entertainment was really good"
Cons: "checkin luggage was terrible with more than half an hour wait although web checkin was already made"
Cons: "Chairs are small"
Pros: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Cons: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."
Pros: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Cons: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."
Pros: "Loved all of it. Zero complaints"
Cons: "No comment"
Cons: "Immigration at MCT - too many flights at the same time."
Pros: "Decent entertainment system and choices."
Cons: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Never thought I would be as happy to get back to Manila!"
Pros: "Decent entertainment system and choices."
Cons: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Crew making announcements on landing were unprofessional, heard co-pilot or steward laughing in the background - while captain droned on in Arabic - this does not engender confidence in their ability to fly the plane!"
Pros: "Once i got to my seat i was seated by a smelly person and the flight attendant did move me to another seat upon my request."
Cons: "Trying to get on the flight was frustrating because there’s no organization! The thing i did not like was that they made us put the cover to the window up like 30 minutes before landing and the sun was directly in my eyes! I tried to put it down half way and the flight attendant made it a problem."
Pros: "Good aircraft from Muscat to Bangkok"
Cons: "The food was really sad"
Pros: "Nothing"
Cons: "Always delay Food is below standard ( taking in consideration the ticket price) Crew depend on your luck some times a very helpful crew and some times it's almost like they have a personal grudge on you"
Cons: "The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show."
Pros: "The stopover was short ."
Cons: "The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly."
Pros: "Service, food, Cabin cleanliness, friendly service"
Cons: "Very delayed. Would not put us on a direct flight."
Pros: "Better options in A/V meal"
Cons: "Food."
Pros: "I do like few thinks apart from most importance thing such as blanket..! We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft ."
Cons: "Well pilot was very nice experienced.smootj Takeoff and landing.thank you sir!"
Cons: "1. Waiting in a closed doors transfer bus w/o AC 15+ min just in front of the plane because it wasn't ready for the passengers. (Unaceptable) 2. Flight attendant unable to pick an organized trashbag politely given to her(unaceptable) ; next time all trash will be left in the seat like all passengers do."
Pros: "Nice Service. On ground is ok. At least people are not rude. In flight is also ok. Nothing special. That's ok for me as long as they are not rude or obnoxious."
Cons: "Entertainment options are limited. This is such a short flight I normally watch series. Their selection is not the best. Boarding in Muscat Airport is always a mess."
Cons: "Bad, flight was delayed by an hour without announcement. Further another 10 mins wait due to some problem at aero bridge. Overall poor."
Pros: "It's good the service from the start, from check in and from the stewardess .... good flight"
Pros: "The plane was very nice and comfortable. Bathroom did get dirty fast."
Cons: "The food wasn't great. Plane should've left earlier if expecting delays from incoming flights over the mountain."
Pros: "Nothing"
Cons: "Was bumped off my flight without notice, because my flight was delayed 30 minutes. Arrived at the airport before the gate closed to tell me I was on a flight 7 hours later. Oman air employees were incredibly rude and unwilling to help."
Pros: "Crew was friendşy"
Pros: "Na"
Cons: "The seat was atrocious"
Pros: "I liked it when we arrived at our destination."
Cons: "The seats are rediculously small and rather uncomfortable. It took way too long for us to be served beverages. And when I needed more water, no one was around to bring it. They delivered the food and then took ages to collect it once we were finished. The sound for the in flight entertainment was broken on my consol. There seemed to be a problem with the air flow: it was really hot on both flights."
Pros: "Nothing"
Cons: "The food The crew The seats"
Pros: "The plane was very comfortable and the crew was friendly."
Pros: "Only a 45 minute flight, but we were able to start watching their large collection of movies as soon as we boarded. Far better than comparably priced low cost carrier, don't hesitate to fly them."
Cons: "Since it was a very quick flight there was no service, not even a quick beverage service that you would find on similar length flights elsewhere. Still a great bargain and good experience."
Pros: "It was slightly better then walking.."
Cons: "Pretty much evevrything"
Pros: "crew tried to make the best of limited resources."
Cons: "no individual entertainment. restroom facilities limited."
Pros: "seats were very comfortable and good leg room"
Cons: "food was not the best. entertainment was ok"
Cons: "Not as described"
Cons: "No seats available while waiting to be checked into the gate."
Pros: "Cabin crew is friendly"
Cons: "All the ground stewards are useless, customer service terrible! I tried to change my boarding pass to early flights back to bahrain, they cant do any thing but to tell me to relax and sit down! I missed 2 flights going to bahrain and they let me waited for 13hrs at the airport! Flying time from MCT to BAH only takes 1 1/2 hrs! their ground staff are super lazy for them to assist passenger are so so impossible to do!"
Pros: "Over all this flight was good. I'm not a super picky traveler, but there is one thing I do really appreciate - organized boarding. I'm from The U.S. and the only airline that actually sticks to their boarding zones (or however they organize boarding) is SouthWest. Everyone else calls the boarding zone and then just takes whoever shows up first. What's the point, then?"
Check in is a mess. Be ready for a traumatic experience from the unsupportive and rude check in staffs and duty managers at Calicut airport. It’s a chaos and the lines are mostly first in last out, as they don’t care of the passenger well being or the waiting time. They are just concerned of checking in before the boarding call. Personal experience is of standing 2 hours straight just for check in. Flight is ok, food preordered are all the instant ones with hot water mix, which tastes pathetic. Overall, will never take another indigo flight to fly out of india.
Bag check is not as smooth as can be at CST Terminal 2. Passengers are advised to print out and attach boarding passes at home in a bid to avoid crowding at self-service kiosks given the Covid-19 public health crisis. However attendants then say tags need to be re-printed at the counter as the ones provided by the airline at the airport are more secure. While the check-in process is aided by the helpful staff, Indigo Airlines could do a better job of providing more self-service kiosks and clearer guidance during the online purchase process. Suggest calling ahead to confirm situation on the ground.
Pros: "Happy"
Cons: "All good"
Cons: "The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down."
Pros: "Crew was amazing, & purchased food was extraordinary quality."
Cons: "We traveled with a wheelchair person, but they boarded her separately from the rest. That meant she was without anyone she knew for some time. It'd been better to allow @ least 1 person of her people w/ her while she boarded."
Cons: "Priority boarding for parents with kids."
Pros: "Punctuality and cleanliness."
Cons: "Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful."
Pros: "we lost our bags"
Cons: "we lost our bags"
Pros: "Punctuality, cleanliness and the professionalism."
Cons: "No comments."
Pros: "Punctuality, and professional service."
Cons: "All good."
Pros: "Seats very uncomfortable"
Cons: "Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help."
Pros: "Punctuality, and cleanliness."
Cons: "No comments."
Pros: "Excellent ground crew and flight attendants."
Cons: "Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline."
Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."
Pros: "Absolutely nothing !"
Cons: "The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !"
Pros: "Promptness and efficient management of time. Nice staff!"
Cons: "The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food"
Pros: "Ground reservation and check in crew were amazing."
Pros: "On time, comfortable seats, friendly crew."
Cons: "Waited close to an hour for collecting baggage at the terminal"
Cons: "In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience."
Pros: "Crew was friendly and caring towarda a patient."
Cons: "Delayed by 30 mints"
Pros: "Ok time"
Pros: "Good service"
Cons: "None"
Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."
Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"
Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."
Pros: "Clean comfy seats Attentive and polite staff"
Cons: "Very delayed. Refreshments were offered after we had already bought them ourselves!"
Pros: "Reached before time!"
Cons: "Flight delayed and no info"
Pros: "Air hostess service and flight timings"
Pros: "Good and friendly staff.Food is good"
Cons: "Need to get more organized with lines. Discipline at lines should be followed . They kept on changing gates once I understand twice is okay not 4 times . Also no point on charging outrageous amounts for excessive baggage for international customers."
Pros: "Overall cleanliness and service"
Cons: "Delay"
Cons: "Seats do not recline at all. Worst seats I’ve had in an airline."
Pros: "The crew and the boarding was sufficient."
Cons: "Seats were not comfortable, the snacks were marginal."
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Pros: "On time and before time"
Pros: "Efficiency- punctuality - price"
Cons: "Seat confort 0"
Pros: "People taking care are nice lot"
Cons: "Flight was delayed"
Cons: "Paid twice us much for luggage as the plane ticket. Also asked if we wanted a drink and then charged us. Didn't tell us it cost until had and opened the drink. I understand it's a cheap airline and that happens, but would have appreciated telling us ahead of time. Also couldnt get boarding passes online. Will avoid this airline in the future."
Cons: "The plane was full of mosquitoes. The crew had not heard of mosquito repellant, and were unable to do anything to help passengers."
Pros: "What a great airline! On time, safe, good service, and really cool brand."
Cons: "Limiting the free baggage allowance to 15 kg is quite difficult to meet when you are a foreigner visiting India. The cost for extra weight is very expensive."
Pros: "It was on time and the staff were courteous"
Cons: "Every now and then Indigo's website has challenges"
Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."
Cons: "Flight missed & the passenger is traveling through bus from Bom to Hyd. Very Poor Service. Very disappointed. ☹️"
Pros: "Cabin temp was too warm. It should be set at 23/24 to keep people comfortable not 28."
Cons: "Heat"
Cons: "The flight was delayed repeatedly, so I never got on board. I drove to Delhi instead to catch my flight from there. Indigo made no arrangements to help anyone get anywhere that I could see."
Cons: "i arrived with 45 mins as requested. Their staff an utter shambles that I feared I miss flight. By that time they said too late (even tho I had time but they didn’t know what they were doing) had to pay an extra £60!!! For their bad management and wait extra 4 hrs!"
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Cons: "Nothing"
Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"
Cons: "Had asked for wheelchair which was not provided in Kuwait City"
Pros: "Kuwait airline did not even responded to the food request."
Pros: "YES"
Pros: "Food, crew"
Cons: "Seat comfortable"
Pros: "Hi, Everything fine except the reserved food option was not available. We specifically asked for Jain food and booked it via manage booking on kuwait airways website. We saw the confirmation but it was not provided."
Cons: "Layover time for flight time to JFK from Kuwait is very short. It was chaotic and especially with kids."
Pros: "The seats in business class were great!"
Cons: "Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody."
Pros: "Good legroom! And nice planes"
Cons: "The boarding at JFK was a disaster. No organization and no instructions from the crew. Felt like a free for all."
Cons: "Uncomfortable seats on newer aircraft. Polite staff, but food sketchy (crew did not know what they were serving- How does Shepherd's Pie become Lasagna?), blankets were seemingly only given to couples, water rationed? and announcements were randomly given in Arabic, Thai, English, German. Et cetera"
Pros: "To be honest nothing"
Cons: "Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings."
Cons: "Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel."
Pros: "Airport hotel was well organized, efficient with good food"
Cons: "Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P"
Pros: "Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation."
Cons: "Customer care & poor management"
Pros: "Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!"
Cons: "Movie selection was limited. Could not find post cards at the airport."
Pros: "Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise."
Cons: "We were delayed over an hour and a half waiting on passengers and baggage"
Pros: "Arrived on time!"
Pros: "Nothing"
Cons: "Crew members from Dhaka to London were rude, ill mannered. They are creating poor image for such renowned flight."
Pros: "I arrived at my destination"
Cons: "The flight was an hour late."
Pros: "Comfortable flight"
Pros: "Served a meal instead of just peanuts. Great entertainment that you can start to watch as soon as you get in your seat."
Cons: "Boarding was a bit behind and they did not post or announce a delay. Passport control at the Airport was way too long and baggage claim never showed where my bag was supposed to drop. I found it eventually. An exit row did not seem to give you any more space like on US carriers."
Pros: "Entertainment. Food slightly better than first leg."
Cons: "Seat layout specifically the step in the foot rest area. But I was able to sleep. Some crew members felt"
Pros: "The sitting arrangement was good."
Cons: "My son already mentioned that we are vegetarian people when he booked the ticket. Still during our flight the crew said we don't have veg food, only option is non-veg. When I clearly denied to have a non-veg food and some other people also explained them that most of Indian people food habit and culture, finally the staff ready for give the Veg food to me and my wife. We got the food but it took lots of time and cold, no test as well. Is it really good behaviour to customer?? We are senior citizen, we need water for our medicine, I have to asked 3 times then they give me only one time.. Such a annoying and awful experience during this journey. I won't recommend Kuwait airways to my family and friends. Thank you.."
Pros: "Comfortable"
Cons: "No problem"
Pros: "By mistake i booked for a wong date (instead of September it was December) they changed the booking without charging me)"
Cons: "Nothing"
Pros: "The crew try to be friendly"
Cons: "The craft was uncomfortable the food was wacky the bording delayed too much the grownd crew was hesitant"
Pros: "Crew are friendly"
Cons: "Kuwait air lines are one of the most poor experience ever They never respect time at all Delay was for more than 2 hours because the were waiting for more passengers All my 4 flights are not took off on time"
Pros: ".i liked the comfort and new planes"
Cons: "crew can be very unfriendly specially from Cairo and Kuwait to India"
Pros: "Every think"
Cons: "Nothing"
Pros: "Planes are little bigger..more leg room...requested special meal was provided. Pretty Decent for the money."
Cons: "They must carry more blankets...on one plane it was so cold and they were out of blankets!!! Air hostess are not that friendly. We had booked round trip, there were delays on both the sides. No much selection for kids entertainment."
Cons: "Flight was 1 hours delayed and poor services."
Cons: "The seats were the most uncomfortable, never have we felt so much discomfort, even after the first hour, also one of the male attendants was very condescending with all the passengers"
Pros: "Nothing actually"
Cons: "Nothing particularly"
Cons: "business travelers have no special treatment in the airport nor in the boarding hall."
Pros: "Empty seats"
Cons: "Food, headphones, timings of planes."
Pros: "Flight was good."
Cons: "Crew can be more caring. Could not understand the announcement they were making in English."
Pros: "I enjoyed the KU flight. On Time. Seats comfortable and plane clean."
Cons: "The perm into sandwich. Try just a cheddar cheese spread with crackers. Peanuts, walnuts. Cranberry Juice along with orange"
Cons: "It was ok not that great"
Cons: "In businees class they served the welcome drink on a used glass which had a clear lip mark of someone on it. When pointed out, the crew apologized and said that could be from one of the cleaning staff.. but was the duty of the crew to inspect it before serving to the passengers.. no need to say more !"
Pros: "Flight was smooth seat turn into a flat bed, snore all the way to Kuwait"
Pros: "Must remember that a safe flight outweighs anything else on the flight."
Cons: "Quite surprisingly, this leg of journey was not expected as it turned out. I always thought that US bound flights, no matter where they are flying from, are top notch. Unfortunately, in-flight service was very mediocre with rough, impolite and unfriendly eastern European stewardesses on flight ( they still need to come out of the behaviours of their Communist cultures which made them what they are). Again, food and beverage services were not the best. Airlines must make it regular practice to serve water frequently on long haul flights like these. Wouldn't probably fly with Kuwait Airways again unless really have to. The Kuwait Airport is not that organized for transits."
Pros: "First, the flights both ways ran late. I missed my connecting flight on one leg and reached home the next morning instead of a night before the other leg. The air hostesses were rude at times. There were no blankets for most of the passengers. Only a few got them. We had to specially request blankets for our kids but managed to get only one blanket for two of our kids together. There is no alcohol on board. Having it available for the long-haul flight has its own advantages. Overall, I would not fly in Kuwait airlines again."
Cons: "Not enough blankets for everyone. Food was not appetising and not enough soft drinks/ water on offer"
Pros: "Tiely departure and arrival, staff friendly"
Cons: "Food selection problematic, skweeking footrest at all seats, very noisy, need greasing, entertainment selection very limited"
Pros: "Price"
Cons: "Very old airplane. Entertainment system won't work. Very long security line at Kuwait airport. Insufficient space at the boarding area. No restroom facility at the gate. Overall they need to upgrade the airplane and the Kuwait airport. Rich country with worst airport facility. Waste of time at the Shannon airport. And have to go through security again."
Cons: "The crew behave not good they treated very poor please improve the food and treating people"
Pros: "We sat in the plane."
Cons: "Delay"
Pros: "The check in staff was awesome. They upgraded our ticket. The staff on the plane handled a sick passenger with great care. The pilot was amazing. Very smooth takeoff and landing. This was one of the best flights I've ever been on."
Cons: "Entertainment system was not working."
Cons: "Worst flight. Never fly them. Screens do not work. Crew is rude. Food is tasteless. They do not make english announcements, assume everybody knows arabic. If flight is delayed they do not give any services. Nobody had no idea when and by how much we are delayed."
Pros: "Nothing good"
Cons: "-unexpected/undisclosed stop over in Ireland for 3 hrs -6 hrs delayed -overhead compartments opening during take off -passengers started get off their seats at landing and crew unable to control them -didn't have record of request for vegetarian meal request (ran out) -entertainment system screen didn't work"
Cons: "Not telling there passengers change of extra stop and giving milk to for little kids . Kuwait airline is so cheap."
Cons: "They didnt have blanket to all passenger"
COVID-19 information
Safety measures for airlines flying from Dubai to Colombo
Airlines flying from Dubai to Colombo have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Dubai to Colombo
Mandatory masks
Masks required on board, masks provided on flights from Dubai to Colombo
Social distancing seating
Middle seats unavailable to book on flights from Dubai to Colombo
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Dubai to Colombo
Flexible cancellations
Waiving of change fees. Search flexible flights from Dubai to Colombo
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