Missed the flight due to delay of gulf airlines .. and there is no representative in London to discuss about the problem .. we waited about a day no one responded from airline , they rebooked us 2 days after and didn’t have accommodations.. worst behavior ever … expecting atleast a response either positive or negative from airline … it would be serious issue with AA and gulf haven’t resolve this issue … impact would be on gulf
Cons: "Pillows for everyone and warmer temperature"
Cons: "All ok"
Pros: "Airplane very comfortable"
Cons: "Better coordination between stewards."
Pros: "Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this"
Pros: "Pleasant crew."
Pros: "Crew was good"
Cons: "As always the seats were tight."
Cons: "Food needs improvement"
Cons: "Return flights delayed. Delay same as flight time so not great."
Pros: "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Cons: "Have to wait along time to get the tickets of the connection"
Cons: "The men from the crew was not friendly at all"
Pros: "Crew were very friendly, aircraft were very comfortable compared to other economic airway companies"
Cons: "Bahrain airport,"
Pros: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
Cons: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
Pros: "Excellent new Dreamliner. Seat very comfortable"
Cons: "Extremely poor movie/TV choices Crew didn't smile much!"
Pros: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
Cons: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
Cons: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."
Pros: "The crew was helpful, the boarding was organized"
Cons: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Pros: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Cons: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Pros: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
Pros: "The food was great the flight crew was attentive"
Cons: "My seats on both flights did not work and I flew buisiness class and expected to be comfortable which I wasn't . On arrival to Kuwait we waited 45 minutes for our bags which were labeled priority."
Pros: "Service and comfort"
Cons: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Cons: "The Food Choices"
Cons: "The Food choices"
Pros: "Food and the crew"
Cons: "The air sucks in the flight"
Pros: "More movies And good food Pls have working charges of iPhone on Bahrain airport"
Pros: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
Pros: "Gap between both flights was tight.But very helpful ground crew & flight crew"
Cons: "The journey was too short to give any proper rating"
Pros: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Cons: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Pros: "The crew is nice and very responsive."
Cons: "The food quality is low. The available onboard entertainment is very limited."
Pros: "Not much."
Cons: "Buses took ages when boarding and disembarking."
Pros: "Crew and seats"
Cons: "Boarding delayed 1 hour and 1/2"
Pros: "The food is horrible."
Pros: "Service was good !! Nice aircraft and nice staff."
Cons: "We did not like the via flights, its really too much hectic."
Pros: "The in flight entertainment console was standard with decent movies. The hotel and food voucher for flight delay was nice but was only received AFTER fighting with customer service for over 3 hours on the phone using international calling. Terrible terrible."
Cons: "Firsr leg of flight was delayed (mnl to bah) then luggage was lost when we arrived in Paris. Food on the plane was mediocre. Service was poor. I kept having to request water because only a small glass of water was made available at meal service, and typically most airlines on international.flights offer water consistently throughout the flight. Flight attendants all but disappeared in between services. Coffee was also terrible borderline undrinkable. When luggage was lost no offer was provided for a solution - voucher, per diem, etc. We were coming from a warm climate and had to exist for two days layering warm weather clothes. Luckily we had our coats in our carryon. But both travelers became sick during our trip."
Cons: "Crew was loud not professional."
Pros: "I really liked the crew treatment, they were polite and we well served by them ."
Cons: "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."
Pros: "Service in the plane"
Cons: "The crew at the check in were mean... bizarre regulation that don't apply to any other airline. Refuse to give a wheelchair for an elderly claiming she has to book it in advance.. what if the person broke their legs that day??? None sense. And the baggage regulation are just not clear and confusing."
Pros: "I Had best filght gulf air"
Cons: "I dont have visa but i have best experiance in your country"
Cons: "We were in row 42 and there were at least 15 rows behind us, and they ran out of chicken option in food."
Pros: "Timing and service"
Cons: "Everything about the flight"
Cons: "Gulf air washed their hands off us. Shame on you Gulf Air. I will die before I ever book a flight on Gulf Air again in my life."
At check in place , we were made stand in queue for more than one and half hour at lax airport. Data entry personnel were not active. Meals for Indians especially vegetarians was hopeless Please improve it. Take suggestions from Indians.
الركوب للطائرة كان سهلا، قدموا لنا اختيارين من الشطائر وقت الغداء، دجاج أو فلافل، لا يوجد شاشات للترفيه أمام كل راكب.👎 Easy boarding, they present two choices of sandwich at lunch time, chichen or falafel, there wasn't a screen ahead of every passenger. 👎
Pros: "The crew was very kind and attentive."
Cons: "We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was."
Pros: "Was the crew amazing and overall was good"
Pros: "Good flight with good crew"
Cons: "Time ,, always the time"
Pros: "Very strict to their timing, huge difference from before."
Pros: "The coffee was excellent and the crew was very professional."
Cons: "The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later."
Cons: "1- seats selections. 2- meals 3- arrival procedures."
Pros: "The Saudi planes are relatively new and quiet. The seat pitch in coach is acceptable as there were plenty of empty seats on the flight. They offered free connection for texting apps which is nice to have. The entertainment selection was broad enough, but I did not use."
Cons: "The flight was delayed for over 3 hours without a good explanation. Saying a flight is late because of a late incoming flight is a circular argument - we're late because we're late."
Pros: "Quality and variety of entertainment, the food, the crew. Nice overnight accommodations."
Cons: "Someone smoked on both saudia flights and the crew did not say a word... Bathrooms were not kept up during the flight."
Pros: "Plane was very empty, service was amazing, brand new plane"
Cons: "Was great"
Cons: "I was not permitted to board at check-in since this booking had a domestic transfer and a visa was required. I would not have chosen this ticket if that was clear in advance. I was told at check-in that my only option was to make an expensive last minute change to the ticket."
Pros: "No issues, smooth ride, excellent service."
Cons: "No alcohol, no problem for me, but if u like alcohol do not ride."
Pros: "* On-time departure. * Food portions. * Fight seat comfort."
Cons: "* service speed."
Pros: "I do not recommend anyone to use it."
Cons: "Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!"
Pros: "Much better than the going ttrip"
Cons: "Food is bad and scanty"
Pros: "Ease of booking and pricing"
Cons: "Why is it impossible for Saudi Air to give passsengers their kids strollers at the airplane gate like they do in all airports???!!! This is the second time this has happened to us in a week. I checked and double checked with the crew to make sure I get my child’s stroller by the plane so I don’t have to carry him on my back to baggage claim and of course they lied about returning my stroller to me to the plane after landing. Extremely disappointed and frustrated. Will avoid traveling through Saudi for as long as possible."
Pros: "Every thing good"
Pros: "On time, very nice crew and good entertainment!"
Cons: "Taking the bus to board the plane is not convenient"
Cons: "They cancelled my fight i didn't even got any notice until i got to airport"
Pros: "Nothing but the food & the timing."
Cons: "Uncomfortable, uncleaned, bad smell, over priced for an economy class and a small narrowness plane and shortness flight. Hope it is improved next time for others; however, I won’t utilize this airlines in fact it is my country’s airlines."
Pros: "The flight crew was very helpful to our family. I wish their boarding process was as customer friendly or competent."
Cons: "The flight was late, there was minimal information provided from the boarding attendants, and the boarding process was one of the most disorganized I have seen as a frequent flyer."
Pros: "On time Comfort"
Cons: "Use bus to transfer passengers from terminal 1 to terminal 5 and the same thing when u return back .. 45 m waitting for our stuff . there is no more space from Imegration and custom ."
Cons: "The checking crew at checking kiosk...didn’t know what they were doing when it came to visa permits or airline employee benefits."
Cons: "We were allowed to print a boarding pass at home but the team seemed caught off guard that we didn't have the airport issued boarding pass. It was questioned multiple times. Also the boarding process took a long time due to an additional search of carry on luggage even after we had been through security. Just seemed like an inefficient process."
Pros: "Good timing, boarding and flight services"
Cons: "Everything was ok during the flight but would like to arrange for driver services after landing in Madina through Saudi airlines"
Cons: "The terminal in Jeddah was the worst. There weren’t sufficient bathrooms for the number of flights/people passing through and the bathrooms were soaking wet. In addition, it rained and there were leaks in the roof all throughout the terminal. The water was literally pouring in non-stop. I advise anyone to avoid long layovers (or any layover) in Jeddah. The only positive aspect is there are a couple of good (small) coffee shapes and reclaimed chairs that are good for sleeping."
Pros: "Was able to see something on public display screens, but no audio"
Cons: "No sound or free WiFi"
Cons: "Poor catering services. I was starving whole 21 hour flight from Dhaka to NYC. They don’t sever enough meal to passengers so avoid this airline"
Cons: "Over the food and boarding and all the other things were not good at all. The crew was nice on our return flight."
Pros: "No free wifi at Riyadh airport. Food on the plane wasn’t good."
Pros: "I would like my refund from Saudi, or another flight to a destination of my choice in business class!"
Cons: "Delayed flight, departure time on airport screen was not correct."
Pros: "Delay of 3 hours from LAX which also caused us to miss our connecting flight. Added many hours to an already long trip"
Pros: "Treatment of the Crew"
Cons: "Small airplane, food there is no entertainment ."
Pros: "Easy booking and quick confirmation"
Cons: "Pre seat reservation which left us with no choice of changing seats"
Pros: "Comfort, new Planes, entertainment"
Cons: "Toilet infight , nobody cleans them during flight"
Pros: "Saudia has new airplanes but I didn't' know why they still operate airbus 320 to AUH . !!"
Cons: "No entertainment . Seat not comfort at all .."
Cons: "They did not even offer a vegetarian meal option."
Pros: "Excellent airlines. Leg room is spacious"
Cons: "Entertainment is a little outdated"
The flight was on time which is great, considering the prices, wizz air is a very convenient airlines
Flight was late the boring Gate was moved and no one was informed! I was working to find my gate for the flight
I had a connecting flight from Abu Dhabi to Lahore , I had the boarding pass but stupid lady at the gate said I need visa , I tried to explain to her that to pass through the transit at Abu Dhabi , no one needs a visa , she said okay I will see and then she just kept us waiting and didn't let us board, cost me 780usd for 2 flights, will never buy wizz air again
Pros: "No lines and how quick it leaves. Private and quiet."
Cons: "Seats a bit close and no room for conputer bag."