Bed was comfy, location was great, overall esthetic was great. It was a really nice place and I'd stay there again.
Staff mistakenly woke us up at 7am, thinking we had ordered breakfast. We never had. The room was VERY small, with no fridge.
I liked the hotel overall, but I must give a special mention regarding the bed. The king bed had memory foam, and it was extremely comfortable.
There was nothing of mention that I didn't like.
Very well managed
I like the scenery and location. The hotel room was very modern. Clean & smelled great.
bed was super comfortable
room was super small
under new management - new MGR incredibly rude
I have been staying here for years - front desk staff is all new . The girls that used to be there are no longer and somehow now its all men. They are cold and dont understand how to treat guests. The new Manager is absolutely awful and hopefully you dont have to deal with him as he treated me , a repeat guest for many years like dirt.
Personal belonging Stolen
I would have given this stay 4/5 stars had not my Fitbit been stolen. It was not misplaced nor left somewhere, it was stolen which isn't obviously unacceptable. Everything was top notch including the view, but if I don't feel safe leaving my things behind, what's the point?
Clean, comfortable room, but rocky service
The hotel is quirky, clean and comfortable. Compact rooms for people looking for a comfortable place to sleep but don't need all the bells and whistles. Everything was clean.
The girl at the front desk checking in was mumbly and hard to hear. Waited 5+ minutes for a valet attendant to show up (we were the only people there at the moment). Then we were taken up to an uncleaned room. Storing our bags in luggage after we checked out was a similar struggle finding an attendant that was supposed to be there. Fortunately there was one of the staff members who continually helped resolve the issues all weekend long. He was very professional and willing to do any job with patience and a smile. Please hire more staff like him!
Great location, friendly staff, reasonable price
Room smelled like smoke
Cute hotel in great location
It looks very chic walking in. The staff was all young and super friendly. The air smelled like it was diffused with something. There was a small bar and restaurant attached, which was convenient. Room was small but clean and nice. Staff suggested a boat tour and also booked it for us AND printed off directions, which was really helpful.
The room was very small.. I kept hitting my shins on the edge of the bed. My friend and I stayed there together so it made for a pretty tight space but we didn't spend a ton of time in there so it was fine. Also, no breakfast, just free coffee. We ordered towels at one point and no one ever showed up.
Good in concept
The staff was nice, and hotel was pretty much what I expected except as noted:
Elevators were a little weird and didn't work as expected Room was deceptively *tiny*
Not worth the high price
The hotel is very modern and attractive. And it is in a good location. The bell staff is very friendly
Extremely small rooms. Small bathroom with shower only whichhas a curtain not glass Detracts from look. There are no bedside lamps ! Too bad for readers.bartender is sweet, not really does not know how to make a drink-not all that familiar with different types of drinks, bar not set up didn't have cherries, fruit.
Id Still Come Back Every Time
Almost everything was absolutely wonderful except...
Cleaning staff did not fully replace my used towels and cups. Also, the location made it difficult to easily hail a taxi.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Based on 3,752 reviews
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