Recent reviews
- All reviews
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- Neutral
- Negative
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10.0
Pros: Brand new rental, great price!
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8.4
Pros: Pick up very poor van was not ready we had 11 people and two babies
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8.8
Pros: Desk agent at HNL was exceptional. Friendly, big smile, and took good care of us when the vehicle we reserved turned out to be too small for our needs.
Cons: The Ford Expedition EL is just too damned big for many areas of the island. Glad we got it instead of a 2dr Wrangler, but there were several times where driving a monster truck meant we couldn't go where we wanted.
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10.0
Pros: Staff, service, value!!!!
Cons: Chocolate Cake! Lol!!! Thanks guys, great job!
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6.4
Cons: Instruction to reach the parking lots could be much user friendlier. They jiust handed over the printed paper that explained how to get there in Japanese ( we ate from Japan). They could tell us a little bit more detailed instruction verbally in Rnglish.
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10.0
Pros: You had very courteous service and provided an upgrade to us. We really appreciate your cars and service. Thanks.
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2.0
You need a credit card but it doesn't clearly state that you do.
Pros: Nothing. Was not able to rent a car without a credit card and had to travel to Ala moana from the airport by bus to rent a car.
Cons: It says that you can rent w debit card but it might come w extra fees.
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9.6
Good experience
Pros: Pick up and drop off was quick and easy.
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10.0
BEST in Honolulu
Pros: Great customer service, price was best in Honolulu
Cons: Vacation was too short...
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10.0
Cons: N/A
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10.0
Pros: Great customer service and easy check in/out. Nice vehicles.
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7.6
Pros: Fast pick up and drop off
Cons: Car was a bit dirty
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10.0
Pros: Brand new rental, great price!
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8.8
Pros: Desk agent at HNL was exceptional. Friendly, big smile, and took good care of us when the vehicle we reserved turned out to be too small for our needs.
Cons: The Ford Expedition EL is just too damned big for many areas of the island. Glad we got it instead of a 2dr Wrangler, but there were several times where driving a monster truck meant we couldn't go where we wanted.
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10.0
Pros: Staff, service, value!!!!
Cons: Chocolate Cake! Lol!!! Thanks guys, great job!
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10.0
Pros: You had very courteous service and provided an upgrade to us. We really appreciate your cars and service. Thanks.
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9.6
Good experience
Pros: Pick up and drop off was quick and easy.
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10.0
BEST in Honolulu
Pros: Great customer service, price was best in Honolulu
Cons: Vacation was too short...
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10.0
Cons: N/A
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10.0
Pros: Great customer service and easy check in/out. Nice vehicles.
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6.4
Cons: Instruction to reach the parking lots could be much user friendlier. They jiust handed over the printed paper that explained how to get there in Japanese ( we ate from Japan). They could tell us a little bit more detailed instruction verbally in Rnglish.
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2.0
You need a credit card but it doesn't clearly state that you do.
Pros: Nothing. Was not able to rent a car without a credit card and had to travel to Ala moana from the airport by bus to rent a car.
Cons: It says that you can rent w debit card but it might come w extra fees.
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