Pros: Staff was quick and efficient. Gentleman who checked me in to start was helpful on asking if I needed directions or anything additional.
Pros: Car ran well with good mileage
Cons: Pick-up was high pressure sales pitch on everything; insurance, gas, tolls, upgrade. Very Bad experience. Car was not cleaned well. Windows dirty body had many dirty spots. Line at pickup was horrendously long. Not enough staff and staff taking too long trying to up-sell even with a very long line.
Cons: Charged $150+ for gas on a full tank, and $35 for prepaid tolls I specifically asked to NOT pay for in advance. Scoundrels.
Pros: Rental counter staff was very friendly and helpful, fast and efficient. Car was perfect. Such a nice way to start and end a trip!
Cons: Waited forever to pick up while another employee stood there.
Pros: Friendly and efficient staff. Clean car. Upgraded to a hybrid car since the suv I booked wasn’t available.
Cons: The cost of a single day extension was more than the four days booked. Shame on Budget for trying to extort their clients.
Cons: I was notified after my designated pick up time that my rental was not available and there was nothing similar to replace it. My large group was left stranded and scrambling to make accommodations elsewhere. Our reservation was worthless and nearly ruined a family trip.
Cons: Awful experience attempting to extend rental. Calling mainline was waste of time, customer service was not helpful, sent me to in person reps. Thankfully an Avis rep in Monterey, California was fantastic and solved the problems. Budget will likely lose my service after this experience though.
Cons: Service, fees and overall experience
Pros: The Staff was not active and providing more info, but the drop was easy and everything else was fine
Cons: More interactive Staff
Pros: The pick up and drop off was super fast and no hidden fees like other car rental places. They upgraded us to a bigger suv.
Cons: Customer service was horrible
On average a car hire from Budget in Dallas costs AED 162 per day.
Mini (Class Minivan or similar) is the most frequently booked car hire type from Budget in Dallas.
Budget has 7 car hire locations in Dallas. Take a look at our Budget hire location map to find the best car hires near you.