Cons: My reservation was for a pickup time that the office was not even open. I did not get a car.
Cons: Waiting an hour and a half in line to check out a car is unacceptable. Will never rent from Avis again.
Pros: the first car we were given smelled like smoke, we were able to exchange for a smoke free car quickly,
Cons: the line was super long at Logan.
Cons: Pick up was fantastic, there was no attendant at drop off but about 50 cars being returned.
Pros: The staff were all fantastic!! And the vehicle was very nice.
Cons: The vehicle was great, only there were some minor cleanliness issues. Not well detailed, sales paperwork glue on the window and driver door frame, advertising marker still on the windshield. I also would have been super grateful (and wouldn't have needed to extend our lease) if there was a pickup option for 'drop-off'. I had an unexpected scenario, needing to take my elderly father to drop off the rental. Not living far, it was a risk and hassle, not your fault but.. well, you're asking.. I'm sharing. Anyway, all was ok.
Cons: Specific about time. Would have been nice to know that location I chose closed. Had to get another car from different location and ended up paying a whole lot more. Trying to get a hold of someone yo help me and nobody seemed to understand my situation. I kept getting the run around very frustrating
Pros: Drop off easy
Cons: First car was broken, pick up took over an hour
Pros: Easy pick-up. Easy drop-off. Flat-rate for tolls was amazing. No fuss at any step in the process. Both offices were friendly staffed and quick.
Cons: The floors in the back of the car were a little dirty. Not a huge deal. The car also didn't get particularly good mileage for an economy, but again, no biggie.
Pros: Location was great and fast service
Pros: Car was good. Worse experience ever. First of all I book my car for 11am and I was able to pick it up at 12.45 after a huge slow line because there were no cars available!!! Online booking rate for one day was 66€, at drop off they tried to charge me 230€. It was impossible to solve at front desk because of poor customer support. I don’t think I will ever see my money back again. Highly recommend to avoid avis. Ah, almost forgot, in the car you could smell marijuana. Luckily police didn’t stop us
Cons: Communication. Problem solving. Attitude. More professional approach.
Pros: car was very comfortable drove well in the snow, clean and safe
Cons: nothing it was perfect, return was easy and employees were awesome
Pros: The reservation fellow I first talked to in preferred was rude when we both discovered that I was not enrolled in preferred...plain rude.
Cons: He could have been polite.
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Avis in Boston.
Avis has 6 car hire locations in Boston. Take a look at our Avis hire location map to find the best car hires near you.