Car rental at Boston Logan Intl Airport

Driver's age: 26-65

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Cheap car rentals at Boston Logan Airport

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Chevrolet Spark car
Chevrolet Spark
or similar SMALL
2
2
2/4
M
AED 155/day
Kia Soul car
Kia Soul
or similar SMALL
4
2
2/4
M
AED 195/day
Mazda Mazda3 car
Mazda Mazda3
or similar MEDIUM
5
3
4-5
M
AED 159/day
Buick Verano car
Buick Verano
or similar MEDIUM
5
3
4-5
M
AED 230/day
Chevrolet Malibu car
Chevrolet Malibu
or similar LARGE
5
2
4-5
M
AED 191/day
Chrysler Pacifica car
Chrysler Pacifica
or similar VAN
5
5
4-5
M
AED 291/day
Chevrolet Tahoe car
Chevrolet Tahoe
or similar SUV
5
2
4-5
M
AED 298/day
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
M
AED 310/day
Toyota RAV4 car
Toyota RAV4
or similar SUV
5
3
4-5
M
AED 215/day
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
M
AED 238/day
Ford Edge car
Ford Edge
or similar SUV
5
3
4-5
M
AED 284/day
Best prices found by KAYAK users in the past 48 hours.

Top tips for hiring a car at Boston Logan Airport

  • Car hire at Boston Logan Intl Airport (BOS) is big business and very well resourced due to its popularity in this car-focused country. If you are planning on touring the region, car hire is the easiest way to get around. The airport centralises all its car hire companies together in one location and has secured good road links to the major routes around the airport. It’s considered a very easy airport to get to by road.
  • Some of the car hire firms at Boston Logan Intl Airport, such as National, allow a driver's spouse or domestic partner to be named as an additional driver at no extra charge.
  • To return a car to Boston Logan Intl Airport you need to return to the parking garage at the Rental Car Centre. On approach to the airport simply follow the signs for the RCC and locate a parking bay in your car hire company’s section. Remove your personal belongings from the car and bring the keys and your documentation to the appropriate desk. The car will be quickly checked, the paperwork exchanged, and you’ll be free to go. If you arrive out of normal office hours there will be a drop box to leave your key.
  • Boston Logan Intl Airport car hire operates 24h a day. The majority of desks are staffed during this period and will be able to help you with queries around collections or returns. If you prefer to drop and go rather than deal with a staff member this is possible with a number of firms also.
  • Book your car hire at Boston Logan Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Boston Logan Airport

  • Where are the car rental companies situated at Boston Logan Airport (BOS)?

    Car hire at Boston Logan Intl Airport is centralised in one purpose-built location – the Rental Car Centre (RCC). All the major US and international car hire companies are based here, and each has their own dedicated desk. Free airport shuttle buses connect the Rental Car Centre with the terminals and run every five minutes. The blue buses are called the On-Airport Shuttle. They pick up and return to each terminal in this large international hub.

  • Is the collection point far from the rental desks at Boston Logan Intl Airport (BOS)?

    The parking garage where you collect your car is in the same building as the car hire desks. It’s a four-storey car park building with space for over 3,000 cars, making the journey from arrivals to the road even faster.

  • What kind of amenities are offered at Boston Logan Intl Airport Rental Car Centre?

    The Rental Car Centre is very well resourced. The shuttle bus brings you straight to its door. You will find staff on hand to help you with any queries as well as ATMs, vending machines, toilets, waiting areas and cafes. The building is purpose-built for car hire and is designed to make your journey as smooth as possible.

  • What type of documentation is required for car hire at Boston Logan Intl Airport?

    Documents for car rental at Boston Logan Intl Airport include a valid driving licence as well as a credit card. Often your passport will be required for secondary identification, and you may also be asked to show your return flight details, so make sure and bring these with you. If your driving licence is written in a script other than Latin, then you will also need an International Driving Permit. This is essentially a translation of your driving licence for US authorities. If you can’t source one before you travel, then an authorised translation of your driving licence may be acceptable. The minimum age to hire a car in the US is 18 and anyone under the age of 25 will have to pay a daily surcharge.

  • What is the cheapest car rental company at Boston Logan Airport?

    In the past 72 hours, the cheapest rental cars were found at Hertz (AED 187/day), Thrifty (AED 217/day) and Budget (AED 221/day).

  • What is the best rental car company at Boston Logan Airport?

    Based on ratings and reviews from real users on KAYAK, the best car rental companies at Boston Logan Airport are Alamo (9.0, 182 reviews), Enterprise Rent-A-Car (8.9, 90 reviews), and Sixt (7.2, 73 reviews).

  • Which car rental companies will pick you up at Boston Logan Airport?

    Car rental companies that offer shuttle or pick-up services from Boston Logan Airport to off-airport locations include Advantage, Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Europcar, E-Z Rent-A-Car, Hertz, and National.

Boston Logan Intl Airport car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Alamo

9.0

Best rated

Cleanliness

9.0

Comfort

8.9

Pick-up/Drop-off

8.9

Value for money

8.4

One location in Boston Logan Intl Airport

Show locations

Locations in Boston Logan Intl Airport

15 Transportation Way

+1 833 230 5696

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Mike, Nov 2024

Luxury

KAYAK
Easy and quick, and the staff were very friendly

10.0 Wonderful

Warren, Oct 2024

Compact

KAYAK
Virginia was the Alamo rep at the desk who couldn’t have been sweeter. Give her a raise!

10.0 Wonderful

Kimberly, Jun 2024

Intermediate SUV

KAYAK
Pedro was really nice and very helpful.

10.0 Wonderful

Anonymous, Jun 2024

People carrier

KAYAK
Fantastic!

10.0 Wonderful

Anonymous, May 2024

Full-size

KAYAK
First I went to the third floor but I had to go back to the second floor to check in. But it went fast and I got my car quickly.

10.0 Wonderful

Anonymous, Feb 2024

Economy

KAYAK
I switched from Thrifty because I didnt want to stand in line for an hour and a half when I got there. Walking straight to the counter was definitely worth the little bit more money.

1 out of 34

Hertz

Cleanliness

7.8

Comfort

7.4

Pick-up/Drop-off

6.8

Value for money

6.4

2 locations in Boston Logan Intl Airport

Show locations

Locations in Boston Logan Intl Airport

156 Tomahawk Drive 42a

+1 617 568 5200

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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24 Eliot St

+1 617 338 1520

Monday07:30 - 16:00
Tuesday07:30 - 16:00
Wednesday07:30 - 16:00
Thursday07:30 - 16:00
Friday07:30 - 16:00
Saturday08:00 - 16:00
Sunday09:00 - 13:00
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Reviews

6.0 Okay

Anonymous, Oct 2024

Intermediate SUV

KAYAK
They literally had no cars available when we got there, had to wait in a long line and then they gave us a slip to go get an SUV and there were literally no cars available in the lot. The employees had been telling people to just get into whatever car they wanted. Happenstance that the first car that pulled up from being cleaned while we waited was an SUV.

4.0 Mediocre

Anonymous, Aug 2024

Intermediate SUV

KAYAK
Pickup was a nightmare. My flight arrived at 3:30pm. I wasn’t on the road with a car until after 4:45. That’s >75 minutes! And I followed their instructions for fast pickup or it would have been longer. Also they gave a spiel about MA law saying Hertz would charge us hundreds per day if their car was in an accident and insurance won’t cover it, basically forcing us to get extra insurance and doubling the price. We wanted to go to eastern CT. Never flying into Boston again. Besides that it was good: nice car, clean, easy drop-off.

10.0 Wonderful

Michael, Aug 2024

Intermediate

KAYAK
Was easy. Car was great. Had no issues.

2.0 Poor

Anonymous, May 2024

Intermediate SUV

KAYAK
I showed up with a prepaid reservation, ID and forms of payment, and even went to the trouble of checking in online. I spent 2:30 hours in front of the counter and on hold with Hertz customer support before we finally figured out the issue their system was having and got me my car. It was an absolute nightmare. Never again.

4.0 Mediocre

Anonymous, Apr 2024

Intermediate SUV

KAYAK
It took 3 hours to pick up the rental. There were no cars available… very disappointed in the experience.

2.0 Poor

chris, Mar 2024

Standard SUV

KAYAK
I had to go to the counter to pick up the car. The women behind the counter talked me into the full option. I wasn’t paying attention as we were ready to get going but on top of the prepaid rental they added the fuel plus $100 in fees. Then at drop off there was no one around and the line at the counter to speak to an agent was too long as we need to catch our flight.

1 out of 23

Budget

Cleanliness

7.1

Comfort

7.3

Pick-up/Drop-off

6.2

Value for money

6.4

One location in Boston Logan Intl Airport

Show locations

Locations in Boston Logan Intl Airport

15 Transportation Way

+1 617 568 6601

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Anonymous, Oct 2024

Standard SUV

KAYAK
Waited two hours in line to get paperwork. Computer systems were down so they wrote everything up by hand. No apologies and no offers to make it right. Once we got to the garage, an employee told us the express area was closed and sent us to the “preferred” area, only to find out that’s not where we were supposed to be. Finally, the girls out on the garage floor were able to help us. They were very kind and the only ones who seemed to know what they were doing. They finally got us into a car and on our way.

4.0 Mediocre

Anonymous, Sep 2024

Pick-up truck

KAYAK
truck I rented had bad brakes and bald tires that I had to put air in every day

10.0 Wonderful

STEPHEN M, Sep 2024

Standard SUV

KAYAK
Budget at Boston Logan International is Amazing! The people at the counter for pick-up couldn't have been nicer and more helpful to me and my family. All of them were. Literally every single person on every window at the Boston Logan Budget counter were smiling, friendly, efficient, gracious and kind, and got all of us in line - and there were a lot of us in that 3-Times around line waiting - served and processed quickly and easily, and with the most pleasanr of demeanors possible. Truly remarkable service at Budget Boston Logan International! Stephen Green

10.0 Wonderful

Brian, Sep 2024

People carrier

KAYAK
Everyone was very nice and helpful from the front desk to pickup and drop off people! Fast and easy

4.0 Mediocre

Anonymous, Aug 2024

Full-size

KAYAK
The check in line was long with very few agents to check people in at peak time. I was given a car that was clean, but didn’t feel safe to drive (whole car shook when braking, accelerating was a task). The agent told me there was fuel “nearby” so I opted to prepay for a tank to avoid driving around or getting lost, however upon return “nearby” actually meant right next to/in the rental car area. Had I known this, I’d have spent $20 filling my half tank versus $75 for their full tank. That’s a bit of a scam.

10.0 Wonderful

Anonymous, Aug 2024

Passenger van

KAYAK
Great thanks again best

1 out of 53

Avis

Cleanliness

7.3

Comfort

7.3

Pick-up/Drop-off

6.4

Value for money

6.3

One location in Boston Logan Intl Airport

Show locations

Locations in Boston Logan Intl Airport

15 Transportation Way

+1 617 568 6600

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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2.0 Poor

Anonymous, Nov 2023

Full-size

KAYAK
deceptive kayak web site

2.0 Poor

Anonymous, Nov 2023

Convertible

KAYAK
They did not have My car. Long lines

8.0 Very Good

John, Oct 2023

Economy

KAYAK
Friendly, helpful staff. Would be better with more options for car type. We asked if there were options besides a truck and told no.

2.0 Poor

erin, Oct 2023

Supplier choice

KAYAK
Waited 2 hours in line to pick up car. Not worth the savings.

8.0 Very Good

Jonathan, Oct 2023

Intermediate SUV

KAYAK
Car could have been in better condition. However, everything else superb.

10.0 Wonderful

Anonymous, Oct 2023

Intermediate

KAYAK
Excellent ! Upgraded me at counter and at pick- up. Great vehicle for 6 people. Car was clean in and out. Great experience.

1 out of 24

Thrifty

Cleanliness

6.6

Comfort

6.4

Pick-up/Drop-off

5.5

Value for money

5.6

One location in Boston Logan Intl Airport

Show locations

Locations in Boston Logan Intl Airport

100 Tomahawk Drive

+1 877 283 0898

Monday06:00 - 23:5900:00 - 23:59
Tuesday06:00 - 23:5900:00 - 23:59
Wednesday06:00 - 23:5900:00 - 23:59
Thursday06:00 - 23:5900:00 - 23:59
Friday00:00 - 23:5906:00 - 23:59
Saturday06:00 - 23:5900:00 - 23:59
Sunday00:00 - 23:5906:00 - 23:59
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Reviews

2.0 Poor

Anonymous, Oct 2024

Full-size SUV

KAYAK
W re reserved a car to go on a leaf peeping trip and when we arrived to pick it up, they were all out of cars. We ended up cancelling our reservation and paying double with another rental company but at least they had a car for our reservation.

2.0 Poor

Anonymous, Sep 2024

Compact

KAYAK
Double charged (not pending holds--actual charges) and still waiting for a response from the company. Many pre-trip messages insisting that I should check in online to "skip the desk and go straight to the car." Fortunately I didn't do that, because upon arrival, numerous unhappy travelers were turned away at the garage and sent back to the desk to check in. There were physical signs everywhere asking people to check in online and go straight to the garage. Terrible treatment at the desk. The person lied and said, verbatim, "We only have electric cars right now." and asked if I needed instructions on how to find charging stations. I insisted on a gas car and suddenly he was able to make one available--for twice the price we had reserved online! Don't lie to me and say there are not any gas cars then. Bad service in general too. He asked me how to spell my name WHILE actively holding my photo ID, and then later asked "What kind of card is that" after I had paid. (He meant Visa vs. Mastercard, which, again, you have my card. Stop wasting my time.) Car center console was dirty with brown sticky residue. Horrible experience start to finish, and I'm still not even finished since I'm still waiting for the charges to be corrected.

2.0 Poor

Anonymous, Aug 2024

Compact

KAYAK
I accidentally rented an electric car… in thrifts defense I did not read the description before I purchased. It wasn’t until I was 30m away from the airport that I realized. Took forever to charge the car. The car only had 200mi on it to empty when I rented it. Also did not interact with anyone to get the car it was all online, turned in the keys to a human but that’s it.

4.0 Mediocre

J, Aug 2024

Standard

KAYAK
Wildly inconvenient. I was given an electric rental that was not fully charged. I spent much of my vacation frantically looking for chargers to get it charged and wasted time I had planned for visiting instead on waiting for a rental car to charge. There should be warning or pop up pr some kind of instructions to renter that they are receiving a fully electric car so they know ahead of time and can swap if need be.

2.0 Poor

Anonymous, Aug 2024

Intermediate

KAYAK
The wait was long. Car wasn't available. Ended up cancelling and taking an Uber to/from the wedding.

10.0 Wonderful

Anonymous, Aug 2024

Full-size SUV

KAYAK
Hassan the attendant was AWESOME

1 out of 38

Dollar

Cleanliness

6.4

Comfort

6.0

Pick-up/Drop-off

5.0

Value for money

5.1

One location in Boston Logan Intl Airport

Show locations

Locations in Boston Logan Intl Airport

100 Tomahawk Drive

+1 866 434 2226

Monday06:00 - 23:5900:00 - 23:59
Tuesday00:00 - 23:5906:00 - 23:59
Wednesday00:00 - 23:5906:00 - 23:59
Thursday06:00 - 23:5900:00 - 23:59
Friday06:00 - 23:5900:00 - 23:59
Saturday00:00 - 23:5906:00 - 23:59
Sunday06:00 - 23:5900:00 - 23:59
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Reviews

2.0 Poor

Carolyn, Nov 2024

Intermediate

KAYAK
Gave me a nearly 3 year old beater van (I recenter a standard sedan) that had a shoddy transmission and had dings and scrapes all over it. Then tried to blame a ding on me. Fortunately, I took a video before driving off the lot so I could successfully contest the claim, but the quality of vehicle and obvious attempt to scam me make me never want to rent from Dollar again (or Hertz group in general).

8.0 Very Good

Mark, Oct 2024

Full-size SUV

KAYAK
Car could have been cleaner. Had an initial for the proper sized vehicle we initially booked. Employees were helpful. The drop off procedure was excellent. An employee actually drove us in the car to our airline which meant we didn’t have to wait for a shuttle bus. That was much appreciated!

2.0 Poor

Elliot, Oct 2024

Luxury SUV

KAYAK
Dollar app didn’t work - Waited in line for an hour. Fed up with it, while waiting in line, I booked different car from Avis - 15 minutes later I was on the road.

8.0 Very Good

Anders, Sep 2024

Full-size

KAYAK
Long wait to pick up car. Otherwise all good.

8.0 Very Good

Anonymous, Sep 2024

Compact

KAYAK
Be very careful when selecting your car if they send you the option to go “skip the line and go straight to your car.” My only option was an electric car (EV) and I clicked the icon. That seemed a bit sneaky. The Dollar staff was able to help me, but it took some time to switch out the car. Otherwise, everyone was very nice and the car I drove away with was new and very clean.

2.0 Poor

Jason, May 2024

Intermediate

KAYAK
Hours to pick up car. Terrible customer service

1 out of 42

Enterprise Rent-A-Car

8.9

Cleanliness

8.9

Comfort

9.0

Pick-up/Drop-off

8.7

Value for money

8.2

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

15 Transportation Way

+1 833 230 5695

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

6.0 Okay

Marc, Nov 2024

Standard

KAYAK
Nice car. Took forever to check in!

10.0 Wonderful

Anonymous, Sep 2024

Economy

KAYAK
Evan, the employee at Logan Boston, was very helpful, he saved me from renting a too small a vehicle for the amount of luggage I had. Very appreciated!

10.0 Wonderful

Anonymous, Aug 2024

Standard SUV

KAYAK
Easy in and out - very nice staff.

2.0 Poor

Laura, Aug 2024

Premium

KAYAK
They wouldn’t let me rent a car. My cc was compromised and even though I had 2 forms of government ID, a credit card with my name on it, 2 credit cards in Apple Pay, and my husbands credit card, they wouldn’t let me rent the car because the only physical card I had with my name on it I wasn’t able to use because the bank deactivated it for security concerns and mailed me a new one. Enterprise was not nice about it and I was stranded at the airport as I was needing to get to Maine.

10.0 Wonderful

Anonymous, Jul 2024

Intermediate

KAYAK
Associates and staff were awesome. Problem was with the car. 1) There were numbers written with marker paint on windows that they didn’t take off, 2) there were wipes, a bottle and chip bag left in front passenger seat, 3) the car smelled like cigarettes smoke and 4) the left back tired air pressure was low they warning alerts were on the whole time in car until I pumped it before returning. The associate said that it’s possible due to weather and I took her word for it. She did offer to have the other staff to take a look but at that point, we were already at the gate and about to head out. Drove from Boston to Worcester with the air pressure warning the whole time in the rain and on the highway. Thank goodness no problems at all.

8.0 Very Good

Anonymous, Nov 2023

Intermediate SUV

KAYAK
I like how easy it was. I did not like finding about hidden fees.

Sixt

Cleanliness

7.8

Comfort

7.6

Pick-up/Drop-off

7.0

Value for money

6.9

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

100 Tomahawk Dr

+1 888 749 8227

Monday06:00 - 23:5900:00 - 23:59
Tuesday00:00 - 23:5906:00 - 23:59
Wednesday06:00 - 23:5900:00 - 23:59
Thursday06:00 - 23:5900:00 - 23:59
Friday06:00 - 23:5900:00 - 23:59
Saturday00:00 - 23:5906:00 - 23:59
Sunday00:00 - 23:5906:00 - 23:59

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Reviews

10.0 Wonderful

Dan, Aug 2024

Intermediate SUV

KAYAK
It was excellent. When I opened my original car it had a cigarette smell. They immediately gave me a substitute. It was a great car. Jeep Cherokee

2.0 Poor

Bob, Aug 2024

Intermediate SUV

KAYAK
I booked on Kayak and was told by Sixt desk that there was no car available. The third party service booked me for a non existent car. I had to quickly book directly with another rental company. Sixt should not let third party companies book cars if they don’t have capacity.

10.0 Wonderful

Mutsubu, Jul 2024

Full-size

KAYAK
I was in line for Budget for 45 minutes until I gave up and made a reservation at Sixt, walked over, and got a ride right away. I paid a little bit more, but got a Volvo s60 instead of a Camry, so it was well worth it.

2.0 Poor

Anonymous, Jul 2024

Intermediate SUV

KAYAK
Charged one extra rental day. Bad attitude from staff.

10.0 Wonderful

Jim, Jan 2024

Luxury

KAYAK
Everyone we encountered were pleasant, courteous, and helped us in a quick yet efficient manner.

6.0 Okay

Anonymous, Nov 2023

Full-size

KAYAK
Ez pass cost out of this world

Payless

Cleanliness

7.4

Comfort

7.3

Pick-up/Drop-off

5.6

Value for money

6.2

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

15 Transportation Way

+1 617 561 0139

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

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2.0 Poor

Anonymous, Jan 2024

Standard SUV

KAYAK
Dirty car not full of petrol as it stated it was, no license plate on the front, no water in the windscreen washers and charged me too much

8.0 Very Good

David, Oct 2023

Standard SUV

KAYAK
Takes too long at Boston Logan airport. Vehicle was good

2.0 Poor

Anonymous, Sep 2023

Intermediate SUV

KAYAK
Car was very old with no viper working properly.

10.0 Wonderful

Tom, May 2021

KAYAK

Pros:

Vehicle, drop-off, friendly staff

Cons:

Long line for pick-up

10.0 Wonderful

Anonymous, May 2021

KAYAK

Pros:

Staff was friendly and drop off was great

Cons:

Only 3 agents working pickup for 3 companies. Took a long time to get car

2.0 Poor

Sondra, May 2021

KAYAK

Cons:

The pick up in Boston was horrendous. Waited 30mins for the shuttle which by then was packed even by pre-COVID standards. ZERO safety protocols in place. Then it took another TWO hours in line to get a filthy car with multiple warning lights activated. No thanks.

Kyte

10.0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

700 Atlantic Ave

+1 415 340 4850

Opening times not available

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No reviews available

National

9.2

Cleanliness

9.0

Comfort

9.3

Pick-up/Drop-off

8.8

Value for money

8.3

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

15 Transportation Way

+1 833 230 5697

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

10.0 Wonderful

Ken, Jul 2024

Open-air all-terrain

KAYAK
My experience was outstanding! Excellent car, spotless and fun to drive. I left my phone in the car and went back to retrieve it. The customer service rep took my information and went looking for the car. Ten minutes later she came back with it in her hands. What a great relief 😅

8.0 Very Good

Anonymous, May 2021

KAYAK

Pros:

Excellent staff at pick up and drop off.

Cons:

Car smelled like cigarette smoke and wasn't very clean. Line to pick up car at the airport was VERY long, took over an hour to get the car.

8.0 Very Good

Anonymous, May 2021

KAYAK

Pros:

Easy pick up and drop off for the most part at the airport except the National employees weren’t at the counter when flights got in making a great many people standing in line for both National and Alamo so the Alamo people could help us.

Cons:

Car smelled like something had been either in the car and got moldy or a wet animal had been inside causing the first day to be almost Unbearable to drive in.

10.0 Wonderful

David, Dec 2020

KAYAK

Cons:

No one at counter at BOS upon arrival at 10:30pm. No sign saying to go up to where cars are. Finally found my way there. After saying they didn’t have the 8 seat suburban available that I had reserved, they eventually found one. Everything was great after that.

2.0 Poor

Anonymous, Aug 2020

KAYAK

Pros:

The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.

Cons:

The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.

6.4 Okay

Anonymous, Aug 2020

KAYAK

Pros:

They had issues with their credit card reader/computer and I had to wait for them to call my credit card company to verify it. This was at 1100pm after a long day of travel.... so it was a little annoying.

Cons:

The car was pretty beat up on the exterior and interior. Good news was they didn’t charge me for the condition of the car. I would have spent most of the rest of night circling things on the form otherwise.

Silvercar

Cleanliness

3.6

Comfort

3.6

Pick-up/Drop-off

2.8

Value for money

3.2

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

235 Marginal Street

+1 855 359 2227

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00

Filters

Show reviews that mention

Reviews

2.0 Poor

Rebecca, Mar 2021

KAYAK

Pros:

Was excited for my trip.

Cons:

They Canceled my reservation ruined my plans for my trip trying to find another decent car.

8.4 Very Good

Anonymous, Jun 2020

KAYAK

Pros:

Staff was very friendly and accommodating. Vehicle was very nice and at an affordable rate.

Cons:

There were some staffing issues on the return, but nothing unbearable and nothing abnormal in this climate. It was apparent the staff was doing everything they could to help and I appreciated their efforts.

2.0 Poor

Anonymous, Dec 2019

KAYAK

Pros:

I did not get my car

Cons:

Get what I reserved

2.0 Poor

Anonymous, Dec 2019

KAYAK

Pros:

They gave me a car that broke down half way to destination. They then hung up on me twice after I was trying to tell them the car wasn’t working. On the third call, they basically had no idea what to do and finally figured they needed to call a tow truck. But now I was being told I had to come back with the car in the tow truck. Meaning I had to wait up 90 minutes for the tow to arrive, and then ride an hour back to Boston, pick up a new car and drive another 2 hours to where I was going. The car battery died at some point during all this and it was below freezing. I asked at least two employees if I could leave the car where it was at with the keys inside, so that I could head to another rental agency and just move on from there, and both said yes. I then get a phone call from a number that’s not even associated with silvercar saying that if I leave the car before the tow arrives I’m responsible to anything that happens to it. At that point I was already in an Uber on the way to an airport car rental. They had no idea what they telling me. They eventually got the car back. And I don’t know how, but they were going to charge me 4 times more than what I agreed to, because the guy at check out kept accidentally updating my reservation and adding more days to my reservation. That probably wouldn’t happen anywhere else, because this place is trying do all their business through smart phones. They are at least reimbursing me. And whoever the female worker was on Sunday during the whole situation was totally rude.

Cons:

Basically everything. I’m sure it’s fine if your rental car doesn’t break down, but if it does it’s a nightmare.

2.0 Poor

Anonymous, Dec 2019

KAYAK

Pros:

NOTHING!!!!! I sent a text to the number to have my car brought to me. I was informed they weren't taking 3rd party reservations and that it didn't matter that I had a confirmation number. The person on the other end was less than friendly and was sarcastic. I did receive several "We apologize for the inconvenience". My reply was "An inconvenience is me having to wait 15 minutes for my car to arrive" to which they replied "well have a nice day" Which I replied with an angry emoji and let them know I was given the a poor review and would NEVER use them again!

Cons:

EVERYTHING! An actual car when I arrived, you know, the one I reserved! The fact that this company could've cared less about me being stranded in Boston with no means to get to my destination. This is poor customer service on steroids. I rent a car just about every week for my work since I'm constantly traveling. Hertz made the mistake of giving away my rental because I was 30 minutes later than I had said I would be (my plane was delayed). It was spring break and they could charge another customer more. I have never rented another vehicle from them or their affiliates. That was almost a year ago. I have now placed Silvercar on this boycott list. Thank you AVIS for coming to my aid and helping me get to my destination. Not only did they have a similar vehicle, but when I explained what happened, THEY honored Silvercar's price! THAT's customer service!!!

Easirent

4.6

Mediocre

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

Logan International Airport

Opening times not available

Filters

No reviews available

Elita Rent A Car

4.0

Mediocre

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

Boston Airport Logan International BOS

+1 617 567 2491

Opening times not available

Filters

No reviews available

keddy by Europcar

6.3

Okay

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

100 Tomahawk Dr., Boston Logan

+1 617 567 2491

Opening times not available

Filters

No reviews available

Advance Car And Truck Rental

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

100 Tomahawk Drive

+1 617 567 2491

Opening times not available

Filters

No reviews available

Advantage

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

100 Tomahawk Dr

+1 617 567 2491

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

AutoEurope

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

Boston Logan International Airport

Opening times not available

Filters

No reviews available

E-Z Rent-A-Car

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

100 Tomahawk Dr

+1 617 567 2491

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

Eagle Rent A Car

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

Boston airport

Opening times not available

Filters

No reviews available

Europcar

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

Please Go To The Advantage Counter

+1 617 567 2491

Opening times not available

Filters

No reviews available

Flight Car

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

Boston airport

+1 844 742 5870

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

Please Go To The Advantage Counter 100 Tomahawk Dr.

+1 617 567 2491

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

15 Transportation Way

Opening times not available

Filters

No reviews available

Teslarents

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

11 Euston Street

+1 857 399 0442

Opening times not available

Filters

No reviews available

Venture Corp

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

1 Harborside Dr, Boston, MA

+1 781 832 0193

Opening times not available

Filters

No reviews available

VIPCars Recommendation

No score available yet

One location in Boston Logan Intl Airport

Locations in Boston Logan Intl Airport

15 Transportation Way, East Boston, , USA Massachusetts

+1 914 368 0091

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

3507 travellers who rented a car in Boston Logan Intl Airport gave the car agency they used an average rating of 5.5

Car rental locations at Boston Logan Intl Airport

Good to know

Most popular car type

Full-size

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