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Pros: "Food"
Cons: "Seats"

Cons: "Food"

Pros: "Nothing"
Cons: "Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements"

Cons: "Every thing is good"

Cons: "Tbilisi-Doha delayed due to no A/C. Inadequate notices. Children yelling behind me, no action taken. Doha-BKK worse. Another 1 1/2 hr delay. Woman I’ll eventually taken off. Flight deck with inadequate notices. Then searched for woman’s overhead luggage. Others with delays elsewhere. Never again."

Pros: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."

Pros: "Everything"
Cons: "Non"

Pros: "Excellent overall"
Cons: "LAX boarding was chaotic I think they should announce First people with disabilities Then Business class After that board Economy class from last rows"

Pros: "boarding process was efficent"
Cons: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"

Pros: "Everything"
Cons: "Excellent"

Pros: "everything"
Cons: "Nothing"

Pros: "Quick boarding, good entertainment choices."
Cons: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Pros: "all"

Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."

Pros: "No flight No refund"

Pros: "Wonderful Experience with Qatar airways, as always."
Cons: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."

Pros: "Very friendly online travel booking portal. I like it"

Cons: "Transit time was too close with my connection"

Pros: "Every things"

Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Pros: "food was good"
Cons: "all my flights were delayed"

Pros: "Nothing, no one was helpful at all."
Cons: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."

Pros: "I liked everything about it."
Cons: "My trip was to long but it wasn't there fault. I was so tired."

Pros: "It was a short flight, so no problems"

Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Pros: "Wonderful services"
Cons: "Nothing bad to say"

Pros: "Quick, easy boarding and nice crew with professionalism."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."

Pros: "Crew"

Pros: "Quick boarding, semi- spacious seats, decent snack food"
Cons: "Not much to dislike, but I still will NEVER fly Qatar again."

Pros: "Everything was good ... we were on time .. no delay so .. perfect !"

Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Cons: "Nothing"

Pros: "The food was perfect"

Cons: "Chicken sandwich was not good"

Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Cons: "Nothing"

Pros: "***You're asking me about a flight that hasn't happened yet. I'm rating my flight FROM LOS ANGELES TO DOHA, 10/23/2016, here: Flight attendants were very good, helpful, gracious. For a long flight the restrooms stayed clean."
Cons: "The food was over cooked, and lacked freshness. I had to have the same meal twice because they ran out of the omelettes. Next time I will try Emirates."

Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."

Cons: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"

Pros: "Staff was very courteous overall service excellent"
Cons: "Seating... our seating was changed so we did not sit how we would like"

Pros: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"

Pros: "The food was great and so was the staff. The plane was clean and spacious."

Pros: "Crew polite and efficient."
Cons: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."

Pros: "The business class was okay and food was good."
Cons: "The entertainment choice not as vast as Emirates that I always experienced"

Pros: "Economy seats comfortable, wonderful entertainment, current movies, great food, price very competitive and partners with two American Airlines for frequent flyer miles"
Cons: "Nothing"

Pros: "Crew"
Cons: "Not sufficient food, less quantity or quality of food, cramped seat, there was a big guy sitting next to me, unable to even rest my hand"

Pros: "The crew and food were excellent! Great pilot also."
Cons: "Seats were too small and not very cushion for your bottom. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."

Pros: "about average"

Pros: "No comense"
Cons: "It nice"

Pros: "The service, the crew"

Pros: "Comfortable seats, if you like who is next to you"
Cons: "Food was the same going to Dubai and coming back, so if traveler didn't like it then too bad, will be starving both ways."

Cons: "Very nice"

Cons: "Nothing"

Pros: "Everything"
Cons: "No need for improvement"

Pros: "Everything"
Cons: "Nothing"

Cons: "Family travellers should always be seat together"

Pros: "Good"
Cons: "NA"

Pros: "."
Cons: "."

Pros: "Great value"

Pros: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Cons: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."

Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."

Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."

Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"

Pros: "Cleaningness"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."

Pros: "In all the flight was good, except for the food."
Cons: "They didn't have any option (not even fruits) for those who dislike spicy food. My colleague and I had nothing but bread and butter to dine."

Pros: "10 out of 10. excellent. 5 stars."

Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"

Pros: "Besides noted above the arrival on time."

Pros: "Perfect"

Pros: ",,"

Cons: "Couldn't decline the chair and cause much neck pain"

Pros: "I am pleased to travel and thanks to Emirates."

Pros: "www.Web.HR"

Pros: "Every thing was good"

Pros: "Very Kind"
Cons: "My seat assignment"

Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."

Pros: "Easy, comfortable, no issues!"

Cons: "I wish they had consistent cabin bag policy through out the journey."

Pros: "I love Boeing 777s."

Cons: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."

Pros: "Great experience would Defo use them for our next trip."

Pros: "Everything is very well organised"
Cons: "All was good"

Pros: "The predictable skyward gold benefits when travelling with emirates"
Cons: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"

Pros: "Everything"

Cons: "Baggage took over 40 minutes to come out."

Pros: "Very professional and very good in customer care"

Pros: "Everything"

Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"

Pros: "Emirates business class is excellent."
Cons: "Cannot think of anything to complain about."

Pros: "Excellent"

Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"

Pros: "No comments"
Cons: "No comments"

Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."

Cons: "The same comment as above."

Cons: "Staff was amazing"

Cons: "Vegetarian meal options were scarce."

Pros: "Everything"
Cons: "Nothing"

Pros: "we were updated with info every moment there was a change."

Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."

Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"

Pros: "Nice"
Cons: "Nothing"

Cons: "seats and cleaness"

Pros: "I missed my flight."
Cons: "Helped me get a different flight. I got zero help getting another flight. Or any credit."

Pros: "Crew was very nice"
Cons: "The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight."

Pros: "We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight."
Cons: "The snack sandwich was freezing cold..."

Pros: "Very confusing going through security."
Cons: "Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem."

Pros: "The crew was good."
Cons: "Poor planning on having the connection in terminals far apart from each other."

Pros: "The crew was attentive"
Cons: "We sat on the runway for an hour."

Pros: "crew onboard and food/entertaiment."
Cons: "could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time."

Pros: "Seating was good"
Cons: "Got a seat in the middle - was pretty annoyed with this."

Pros: "Efficient boarding, friendly crew, nice range of entertainment options."
Cons: "An economy seat is an economy seat ...."

Pros: "Nice crew comfortable seats selection of drinks were good"
Cons: "Better blankets too cold on the plane"

Pros: "Food and boarding process"

Cons: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."

Pros: "Space between the sits and movies"
Cons: "Food was not good and service even worse"

Pros: "Very attentive, friendly and multilingual crew, frequent offers of food/drinks, good selection of movies"
Cons: "More a problem of the San Francisco airport than the airlines, but getting through passport control/customs involved multiple VERY long, slow-moving lines with very few people working to process the crowds. Then, even though my bags were checked all the way through to my final destination, I had to pick up my luggage and re-check it, and go through security again--and that also seemed poorly organized and/or short-staffed."

Pros: "Crew"
Cons: "Late noisy too many children slow boarding"

Pros: "I boarded despite being very late from connection"
Cons: "Very stressful to make the late connection. Lost bags due to short connection expected but not well enabled. No communication until I initiated call following day despite submitting lost baggage form. Seats are too close together - when reclined in front I could not use my laptop as not enough space to open my screen. Was able to move to a different seat to ok."

Cons: "After usual perfect service from Luftahansa, I noticed that my lagguage was opened and destroyed."

Pros: "The plane was very good , the hospitality was very good b"
Cons: "Every thing in Lufthansa was horrible"

Cons: "It was delayed an LH didn't allow enough to allow me to catch my connecting flight"

Pros: "Again the flight wasn't full so had plenty of room."
Cons: "The sandwich they offered was pretty bland."

Pros: "Our next trip we may use the airline again but try a different series aircraft. The flight was smooth and on time. The crew was friendly and helpful."

Pros: "On time flight with no problems"
Cons: "Uncomfortable seats so hard to sleep during flight"

Pros: "The service was amazing. Why can’t US carriers be like them?!"

Pros: "new clean aircraft."
Cons: "no breakfast."

Pros: "Boarding and timeliness"
Cons: "Entertainment system on 2 out of 4 flights didn't work well. Only 1 of the earphones worked on my seat, practically useless. Crew was grumpy the whole time, and food was average at best."

Cons: "Very uncomfortable seats too close together. Boarding was late and plane was full. People had to out roller boards understand seats that were too close together. Seemed very unsafe. Stuffy and hot. Terrible turbulence."

Pros: "Great service, legroom economy, on time"

Pros: "The service was very good. You never really felt you had to ask. I was able to catch up on a few movies of my choice. That was nice."
Cons: "It's a long flight and it's always difficult to get comfortable and 1st class is just out of my budget."

Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."

Pros: "The crew were very friendly and I liked that they always kept us hydrated with drinks. Before I even left on the trip I called the airlines several time with so many questions and the staff that I talked to each time were so friendly and helpful with all the questions that I had."
Cons: "The only thing I didn't like is that the boarding process was different than what I was used to. I usually board by zones and this time it was more of a everyone got up at the same time and everyone rushed to the front of the lines and some people would push me out of the way to get in front. ( even though we all had assigned seating) Second thing was that I had asked for a wheelchair for my mom and I had seen one waiting outside and was about to walk up to it but another person was limping up to it and put her stuff down on it so I didn't know if it was for my mom or her. I didn't have the heart to go up and make her move if the wheelchair was for my mom so we ended up walking the whole way to customs. I felt bad for my mom afterwards because her knees ended up hurting by the time we got to customs. I would suggest holding up signs of individual names for who the wheelchair is for. Other than that everything was great"

Pros: "bad service"
Cons: "everything"

Pros: "Smiles from the male and female stewards. Being gracious to customers and treating them with respect....keeping us from getting bored"
Cons: "the Airbus was much more crowded than the Boeing (777) we flew over on and run by United. When food/trash was being passed, it was tough for passengers coming from the rest room to get back to their seat."

Pros: "Everything"
Cons: "Not a thing"

Pros: "Friendliness of crew, punctuality of flight; complimentary plum cake; good selection of drinks. We were able to check in and choose seats online."

Pros: "my favorite airline"

Pros: "Boarding staff was cooperative On time departures and arrivals"
Cons: "Crew in Lufthansa are racist. Don't want to elaborate here but trust me for this. Bad quality food. They don't even have sufficient food for everyone. I didn't get two meals on one flight. Loo's are not maintained. Crew too rude. Had called a flight attendant for service but didn't show up until an hour (exactly an hour). Later I had to get up and take it. Can write an essay on my whole journey."

Pros: "Made our connection, plenty of room on plane."
Cons: "Plane was late out of Budapest. Lounge at Budapest opened very late. No entertainment options."

Cons: "At time confusion amongst the crew- received wilted salad- seemed the last rows had to take what was left over"

Pros: "Price was right. Aircraft was clean & maintained to high level. On time departure and arrival."

Pros: "crew members are great availability of food choice availability of entertainment"
Cons: "seats are uncomfortable the seating has no cushioning in it, food can be better"

Pros: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Cons: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."

Pros: "very good service overall Gothenburg airport is great"
Cons: "such early flight!"

Pros: "Service"
Cons: "Nothing"

Cons: "was a long run from gate to gate, barely made it."

Pros: "This flight was slightly delayed, but the delay was small and didn't affect my connecting flight."
Cons: "the boarding wasn't "ordered" like last rows boarded first to avoid trying to get by people in earlier rows - that slows down boarding."

Cons: "Flight delayed 1.5hrs after landing in Denver."

Cons: "Too hot and stuffy. No air."

Pros: "Food was good. Bathrooms clean during flight. Staff was overall pleasant."
Cons: "Video entertainment menu system was slow to work with."

Pros: "The entertainment was good on board"
Cons: "The cabin crew was a bit rude"

Pros: "Take off and landing"
Cons: "Layover time"

Pros: "El entretenimiento"
Cons: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Pros: "The crew and the food were great!"
Cons: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Cons: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Pros: "The crew was terrific."

Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"

Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Pros: "Flight was on time."
Cons: "In flight complimentary food and drink service could have been better."

Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Pros: "Crew great."

Pros: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Pros: "Flight was in time"

Cons: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."

Pros: "The airplane"
Cons: "Nothing"

Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Pros: "The crew were polite and friendly"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Cons: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Pros: "Entertainment"

Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Pros: "Cheap ticket"
Cons: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Pros: "My seat"
Cons: "Crew"

Cons: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Cons: "Leg space."

Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Pros: "Nothing"
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Pros: "The service was very professional."
Cons: "Everything went well."

Pros: "The quality of service from the staff and their courtesy. A great asset of the airline."
Cons: "My luggage was left behind - this despite my being lifetme platinum."

Pros: "The food, entertainment, and service. Waited for me after almost missing my flight."
Cons: "Nothing."

Pros: "All was good we didn’t feel the time 9 hours passed easily"
Cons: "Nothing special"

Pros: "Nice food Right in time Police and customs formalities easy"
Cons: "Poor comfort in business class No entertainment at all"

Pros: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Cons: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Pros: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Cons: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Pros: "All of the crew were friendly and the flight was on time."
Cons: "No problems"

Pros: "Always like Air France. They are in tune with keeping the traveler updated."
Cons: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Pros: "Getting there on time despite delay"
Cons: "entertainment had very old media and no recent additions. Crew was not very organized"

Cons: "Clean. Courtesy of staff on plane."

Cons: "Food was not good."

Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Pros: "Amazing service, seat and FOOD"
Cons: "Nothing"

Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Pros: "Our flight attendant and fnally making it home!"
Cons: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."

Pros: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Cons: "Late...delayed from algiers"

Pros: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Cons: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."

Pros: "Crew was amazing!"
Cons: "In flight entertainment"

Pros: "Entertainment system was great, leg room was comfy and I had an aisle seat plus an empty seat next to me so I could nap and move around okay. Our airhostess was awesome! Someone was sick on the flight so we left 35 mins late, so missed my connection to Newark but they promptly rebooked me for 3 hours later :) thanks for excellent service!"
Cons: "N/A"

Pros: "Crew were amazing"

Pros: "The crew between Joburg and Accra were friendly and fantastic. Less so the crew from Accra to DC"
Cons: "SAA’s food quality has declined over the past 20 years. And entertainment seems to be running a bit behind compared to other airlines."

Cons: "16 hour flight - but no WiFi. No power outlets to recharge laptop. Dreadful selection of movies / TV on the inflight entertainment system - and entertainment system’s audio function didn’t work properly so no audio for about half the duration of any movie."

Pros: "All aspects of this flight were good."
Cons: "When we were waiting prior to our flight in the duty free area of terminal "A", Kayak notified me via text that the flight was scheduled for terminal "B". If I had not taken the same flight before many times, I would have been concerned with the incorrect information Kayak provided."

Pros: "the crew was really good! the plane was clean"
Cons: "The seats (economy class) where amongst the least comfortable i have travelled in. There seemed to be very little bottom cushion."

Cons: "The touch screens for entertainment barely responded"

Pros: "The flight crew was excellent! They were extremely kind and helpful and always had a smile on their face. The customer rep who was at the checkin counter also was friendly and smiled. I loved it! I cannot wait to fly with them tomorrow, hopefully it’s the same experience."
Cons: "Nothing to say"

Pros: "Try as I might. I can’t Oh, checkin queue was ok Mid-flight snack was okay"
Cons: "Checkin online was dysfunctional, got the wrong boarding card Boarding was haphazard Flight was late Crew was sloppy and at the same time officious! Why bother with the arrival video when you acknowledge it is outdated A generally shabby outfit I wouldn’t recommend at all"

Pros: "The check in staff"
Cons: "Nothing"

Pros: "The crew were awesome"
Cons: "First we were two hours delayed while on the plane because they were “fixing a part”. Then as we were accelerating down the runway, the pilot started braking - later turned out he got some “ door open” error message. Needless today, this caused a further 2-hr delay as they were checking the door, the brakes, etc"

Pros: "Food was fair"
Cons: "Seats too narrow .."

Pros: "Liked the flight crew"
Cons: "Hated the meal, hated not having power, hated the uncomfortable seats"

Pros: "crew, that the cabin was dark and quiet, good for sleeping."
Cons: "wish I had the budget for a roomier or more fold-down seat for sleeping."

Pros: "The food and entertainment selection. Wine selection better on inbound flight than outbound from Accra."
Cons: "Disinterested affectwhilst serving; not offering drinks othe than the initial one. It is nice to be offered more. Coats from women not collected automatically as for the men. The PA sound was so poor I couldn’t hear most of the announcements. That is a potential safety hazard ! On my outbound trip the seat belt was faulty: another safety hazard."

Pros: "Crew was fantastic and caring!"
Cons: "Nothing"

Pros: "The captain and crew were professional and delivered an excellent service."
Cons: "Entertainment need to be upgraded."

Pros: "I watched "This is Us" for the first time on the entertainment system. Glad you had that program! The breakfast is good. The dinner is a bit of a weird mix of food--fish, waakye (rice and beans), spaghetti, and fried plantains all in the same dish?"

Pros: "The food was amazing, try the curry beef."

Cons: "Flight was cancelled and South African was completely unable to accommodate."

Cons: "I missed it because SA crew would not help us when it had been held for us. (See above)"

Pros: "Nothing really great stood out. Normal trip"
Cons: "They lost my bags. Also the staff failed to properly ticket us for a new flight and were told to just run to the gate. The gate person was confused and it just made the whole event stressful."

Pros: "The seats weren’t too small."
Cons: "The crew checking us in seemed to be doing it for the first time. F"

Pros: "Good space and legroom."
Cons: "Option to get more food would have been better since I just got off a long flight. Tray for food and laptop was broken."

Pros: "Everything as expected. Kudos to the captain for skill and for his reassuring announcement to passengers (that we were all safe, no harm done) after the plane was struck by lightening on route."
Cons: "Nothing."

Pros: "Service of some of the ground staff was excellent. One lyoung lady in particular was alert snd goid at keeping the check in line moving.Check in was smooth and easy."
Cons: "The person checking us in was efficient but his manner was not welcoming and he did not smile. The cabin crew member assigned to our section was not very attentive. However in all my previous trip a that were great so I am going to withhold judgement. Seats were you narrow."

Cons: "LUGGAGE going missing! TLVET11960 1. In Cape Town I was told that I would need to collect and check in again on arrival in Addis - that was my understanding of the instruction. 2. At Addis I was advised that the luggage was being transferred to the Tel Avid flight ET404 3. On arrival at Tel Aviv - no luggage. Advised it would arrive Thurs afternoon and be delivered to my hotel. I asked which flight it would come on and when I could expect that it would be delivered. Was told that was not possible to confirm. IN MY MIND THAT INDICATES THAT THIS IS NOT GENUINE CONFIRMATION. 4. I asked what arrangements would they make for me to get an allowance to cover costs of some clothing/toiletry items I would need to buy. Was told this is not Ethiopian Airlines policy!!!!! 5. This cannot be as there are international regulations in this regard. 6.YOU WILL PAY for express laundry service and a couple of items I'll need to buy today!!! 7. Tried calling 039754008 and only get a recorded message! THIS IS TOTALLY UNSATISFACTORY"

Pros: "I like the free drinks on South African. The food wasn't bad either!"

Pros: "I wasn't able to take this flight even though I made it to check in because jet blue and South African airlines could not communicate. I intend on reaching out to management for a refund it is ridiculous I had to wait 24 hrs for the next flight when I had a seat on this flight."

Pros: "The fact that this is a direct flight was incredible. However, the flight attendants should be better trained so they come across as more polished and polite to the passengers and match the better international airlines."
Cons: "The flight attendants only spoke in phrases "beef or pasta" "coffee or tea" throughout the flight rather than asking passengers something like, "Would you like some coffee or tea?" In addition, one flight attendant's standard response when he didn't hear something well was "heh?" rather that "excuse me" or "could you please say that again?". Also the headphones given out were of poor quality."

Cons: "Chicken slightly undercooked"

Pros: "Good food, friendly crew, clean airplane"
Cons: "Seats are uncomfortable."

Pros: "Hospitaliy"
Cons: "Toilets were clean"

Pros: "the flight was great on the way over and back. We had an amazing time during the trip and will do it again next year!"

Pros: "The service on board of this flight was amazing! From the food to the staff. Aircraft was impeccably clean and the comfort of the seats were surprisingly good."
Cons: "There was nothing to dislike besides de size of the toilets!"

Pros: "I liked the professionalism each staff displayed at every interaction, and the genuine friendly demeanor as well. Staff appeared to truly like being service providers. The women's head dressing was akin to the majesty of Lawrence of Arabia-classic!"

Pros: "Uncomfortable seat , attendants unfriendly, air conditioning cold and they didn't adjust when asked. Was unaware of the stop in Accra, which made the flight difficult."
Cons: "We left and arrived safely, and on time."

Cons: "Crew pathetic and completely absent and unhelpful."

Pros: "Boarding was efficient."
Cons: "The entertainment system for entire rows did not work for the entire 12+ hour long flight. There were no open seats to switch to, they ran out of food and bottled water (!). I could not aircheck my custom chartered family painting because they could not fit it through a machine to scan and they would not bring it to a bigger scanner downstairs, even though they had the options to and had previously airchecked it with SAA, PLUS I was charged extra to check it. Ridiculous."

Pros: "No one next to me, stretched out and had very comfortable flight"

Pros: "I liked the fact that this flight was short. I slept for the almost 2 hours."
Cons: "They could keep the food they serve on this short flight. I would do better with a bag of pretzels than the sorry sandwich they offered."

Pros: "Timeliness"

Pros: "Not much"
Cons: "Basically everything. The plane was old and a lot of things were broken. The tv screens were touch screens which didn't touch. The crew was not friendly or helpful. The captain told us we were in a circling pattern and wouldn't be landing for 30-40 minutes, yet the crew made us turn off all electronics and out our seats up. So for 40 minutes we sat there uncomfortably. It was unnecessary. Basically everything on this flight was uncomfortable, inconvienent, and bad."

Pros: "Not much really. We were searched with our shoes off, body molestation at the boarding gate."
Cons: "Flight crew at my section was rude and impatient, food was horrible, entertainment was not working, and prior to that we were searched at the boarding gate and had our water we bought at duty free seized whilst alcohol bought at duty free were allowed on board. I guess water is now more dangerous than alcohol."

Pros: "Full food service in economy and spacious seat"

Pros: "A perfectly normal flight, once I got onboard."
Cons: "Transferring from a transatlantic flight was ridiculous in Johannesburg."

Pros: "Please see comments above. They apply more to Joburg to JFK flight. Sorry, I filled the wrong area, but I mean well. Thank you. You may contact me on my email: shiv43@gmail.com"

Cons: "This flight never happened and South African Airlines knew it was cancelled, yet we did not receive a notification. Instead, I lost a day of travel in Cape Town. I had to be re-routed through Johannesburg and then to Cape Town. Both flights were late and my luggage came in on the wrong plane. An absolutely nightmare of an experience."

Pros: "Entertainment on Etihad is incomparable."
Cons: "Boarding in Abu Dhabi is a hassle due to construction at airport. Not the fault of airline. Seats did not provide much space or comfort, especially for an 8 hour flight."