Daily cleaning, installation of cabin HEPA filters on flights to Ivory Coast
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) test taken 120 hours before departing to Ivory Coast.
Travel Declaration Form
Must be completed and submitted upon arrival.
Masks: Required in public spaces.
Most visitors from United Arab Emirates need to provide a negative COVID-19 test result and/or quarantine to enter Ivory Coast.
Read more about travel restrictions for Ivory Coast
Visitors from United Arab Emirates will need to quarantine for 14 days upon entering Ivory Coast.
An average direct flight from the United Arab Emirates to Ivory Coast takes 10h 20m, covering a distance of 6679 km. The most popular route is Dubai - Abidjan with an average flight time of 10h 20m.
The cheapest ticket to Ivory Coast from the United Arab Emirates found in the last 72 hours was AED 1,646 one-way, and AED 2,556 round-trip. The most popular route is from Dubai to Abidjan and the cheapest round-trip airline ticket found on this route in the last 72 hours was AED 2,556.
Based on KAYAK flight searches, the most popular destination is Abidjan (100% of total searches to Ivory Coast).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Cons: "No need for improvement"
Cons: "Family travellers should always be seat together"
Pros: "Great value"
Pros: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Cons: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Pros: "10 out of 10. excellent. 5 stars."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "Besides noted above the arrival on time."
Cons: "Couldn't decline the chair and cause much neck pain"
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "Every thing was good"
Pros: "Very Kind"
Cons: "My seat assignment"
Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."
Pros: "Easy, comfortable, no issues!"
Cons: "I wish they had consistent cabin bag policy through out the journey."
Pros: "I love Boeing 777s."
Cons: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Pros: "Great experience would Defo use them for our next trip."
Pros: "Everything is very well organised"
Cons: "All was good"
Pros: "The predictable skyward gold benefits when travelling with emirates"
Cons: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"
Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Cons: "the vegeterian option was missing in lbreakfast and lunch"
Cons: "Baggage took over 40 minutes to come out."
Pros: "Very professional and very good in customer care"
Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"
Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"
Pros: "No comments"
Cons: "No comments"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Cons: "The same comment as above."
Cons: "Staff was amazing"
Cons: "Vegetarian meal options were scarce."
Pros: "we were updated with info every moment there was a change."
Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."
Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"
Pros: "Good cleaning impressions."
Cons: "The food catering was mediocre, food was serve on prepackaged boxes instead of hot meals. No alcoholic drinks or other refreshments were offer due to Covid."
Pros: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"
Pros: "Turkish airlines is reaaly good"
Cons: "thanks for all from kayak"
Cons: "Sit in the plane too tight"
Pros: "Flight was on time."
Cons: "Cooler temperatures in the cabin Vegetarian meal options More individual water bottles for passengers Flight attendants answering call light promptly"
Pros: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Cons: "Fly another airline"
Pros: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Cons: "The temperature on the flight to NY from IST was a bit too cold."
Cons: "Very hot"
Pros: "Television options are great."
Cons: "Food was unrecognizable. No leg room"
Pros: "The flight from Dubai was fine. I am not a big fan of Dubai but their check-in and boarding process is efficient and straight forward."
Cons: "The food on this short flight was not very good and looked liked it had some age to it. I chose not to eat it."
Pros: "Liked everything about it new planes good food on time excellent crew"
Pros: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
Pros: "Everything was exceptional"
Cons: "Would highly recommend"
Pros: "Generally better than other European airlines particularly BA and better priced"
Cons: "Work to do on consistency with crew"
Pros: "The flight was comfortable and the entertainment was good."
Cons: "There are not diverse food choices"
Cons: "Flight was delayed by over two HOURS. When we got to Istanbul, our connecting flight to NY could not wait 15 MINUTES and instead left. We ended up spending 18 hours in Istanbul for the next flight. 1. The personnel at the transfer desk were rude and unhelpful when we asked questions. They seemed like they could not be bothered with our problems. 2. Turkish airlines did not even bother to help with accommodations, instead giving my wife and I a small bed to sleep in vs a hotel room. The only way to get a hotel room was to leave the airport, and we could not get Visas because we were American citizens. Turkish airlines was a very bad experience. Overall this was a poor experience, and I will not fly Turkish Airlines again. I will make sure my friends and family know that this is a poor airline with poor customer service."
Pros: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"
Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Pros: "The service was very good as always with Turkish."
Cons: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian."
Pros: "Overall trip was really good."
Cons: "Management of time excellent. Plane went on time. Staff on checking in or in the plane were polite, pleasant, professional and available. Timing of delivery of luggage also was fast."
Pros: "The crew was friendly"
Pros: "We were fed and offered drinks, given blankets, pillows and complimentary travel kits, issues with flight changes and other questions were answered quickly, ticketing was a breeze, the flight crew was extremely courteous, and flying back with my electronics was covered with professional care of my equipment and certainty that I wouldn't miss my flight."
Pros: "The service of both the ground and flight teams"
Cons: "Food and entertainment was a bit less than the usual standard"
Pros: "Entertainment selection, USB chargers"
Cons: "Snack Like Mac and cheese not very good. Overall food better than most airlines."
Pros: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Cons: "Seats not to comfortable but can't really change that without upgrade."
Pros: "It was all good!"
Cons: "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."
Pros: "Good food"
Cons: "No bed to sleep in"
Pros: "I am a vegan and they had delicious vegan food for me and vegetarian food for my daughter."
Cons: "That the plane was not full and we could had better seats if we were made aware of that fact."
Cons: "Great service and on time all the way"
Pros: "Great flight, crew and experience."
Cons: "Breakfast selection was a bit subpar"
Pros: "Great food; plenty of room to stretch out (we flew business class)."
Cons: "The service on the flight from Houston to Turkey was much better than it was from Turkey to Houston. For one thing, the flight attendant never made up our beds on the way back to Houston. For another, the sound did not work at my seat, so I was unable to use any of the entertainment. The flight attendant kept trying to give me different headphones...it wasn't the headphones that were the problem!! He never really addressed the issue or coordinated a possible seat change (even though there were empty seats in business class)."
Pros: "Quality experience all the way around. Thank you for city tour of Istanbul during layover. Outstanding touch!"
Cons: "Food was average"
Cons: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."
Cons: "Seats was a lil tight , food was a lil warm not hot"
Pros: "The prompt departures and arrivals. The courteous staff. The personalized entertainment"
Cons: "The leg room was too cramped for the long leg of my journey. My feet swelled up post flight."
Pros: "Everything was excellent :)"
Pros: "- No security lines when transiting at Istanbul. - Generally well organized. - Decent food and drinks selection on board. - Choice of Turkish and French wine in Economy. - About the same on other points as other leading airlines."
Cons: "- At Istanbul no long chairs for taking a nap during long connections when arriving on a red-eye flight (like they have at CDG or Dubai or many other airports). Overall, very crowded airport. - The plane had older entertainment system with no USB port to charge-up the cell phone nor a power outlet."
Cons: "Have to unload Plane Flight git exchanged without my approval"
Pros: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Cons: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."
Pros: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Cons: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."
Pros: "Super friendly crew! Great amount of entertainment on board. Good food."
Cons: "The flight from DXB was delayed, causing us to miss the connection to LIS in IST. 2 hours after standing at the transfer desk they put us on a flight to LIS via CDG. Luggage was kept in IST. Now we are in LIS with no luggage and no confirmation on its whereabouts. Lost and found staff at LIS (Portway) showed total confusion in claiming luggage was in CDG. Today two planes arrived in LIS from IST, none of them with our luggage. Screen shows my name with mention "Not loaded" regarding the luggage. This incompetence is unacceptable from "Europe's best airline". This title is misleading advertising and should not be allowed."
Pros: "The flight was smooth (good pilots) and the service was great."
Cons: "The space between seats."
Pros: "Movie choices plentiful"
Cons: "Flight was delayed for almost an hour while passengers were on board the airplane."
Pros: "Really an excellent experience again, great crew, great flight."
Cons: "The flight was late by over 2 hours and we missed our onward flight to San Francisco. At Istanbul, Ataturk Airport, Turkish Airline did not provide a Visa although they gave hotel and boarding passes for next days flight. At Istanbul, Ataturk airport it was a nightmare for us, as senior citizens. Why should we buy the Visa when the flight was delayed which is no fault of ours. Of the 4 automatic e-visa machines onlyEv 1 was working and there was a long queue. In between the machine stopped working for a long time and no one was there to assist or restart. They gave our boarding passes for the next days flight and their responsibility was over. We had to wait for over an hour to get the hotel. Overall it was a bad experience."
Pros: "Everything was good"
Pros: "Amazing crew. Spacious and clean aircraft."
Pros: "Seat was comfortable, had an emergency exit seat."
Pros: "Nothing - we were stuck at the airport for over 10 hours due to a strike. Missed all connecting flights. They didn’t even offer accommodation or reimbursement on air tickets for our next destination."
Cons: "I really do not care. I am never flying with Kenya airways again."
Pros: "By far the best food I have ever had in a flight. And I am still trying to figure out how we landed without and no one noticed. Every one on the flight were amazed that we didn’t feel a thing upon landing. The crew were so friendly and accommodating, it was unreal."
Cons: "Perhaps advertise more to Europeans as this airline is up there with the best of them."
Cons: "Kenya Airways sears had less leg room than Qatar"
Cons: "Flight was delayed for 2 hours. I missed my connection flight to Lilongwe and had to spend a night in nairobi. What n incovinienve!"
Pros: "I liked when there was turbulent, the pilot told us that we should be calm as the plan was going to experience turbulent in a few moment"
Cons: "I felt like the queen cake had a lot of sugar, think of those who do not eat sugar"
Pros: "The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification."
Cons: "Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed"
Pros: "I was upgraded to first class!"
Pros: "The plane is quite comfortable"
Cons: "Boarding and keeping time."
Pros: "Good approachable crew. Very professional. Aircraft very modern and internal atmosphere very organized. Everything where it’s meant to be."
Cons: "Difficult when you’re tall to have better seating."
Cons: "Seat didn't recline and I didn't know that at time of choosing a seat."
Pros: "Lie Flat beds in Business Class."
Cons: "Meal service was very slow, and food was uninspiring. Essentially economy meals placed on proper plates."
Cons: "As our first flight was late, we missed our connecting flight in Nairobi. They had us wait for nearly 2 hours to finally get our VISA and take us to a hotel to wait for the next flight. However, after waiting for 2 hours (with a 1-year old child), they took us to a hotel which didn't have any room"
Pros: "The crew was professional and gave me undivided attention. The food was good. I enjoyed the flight"
Cons: "Cabin crew could have checked up on me more often for anything I would need inbetween the meals"
Pros: "The crew on the final leg was really nice and helpful"
Cons: "From Entebbe to Nairobi I was cold during the flight. I wish I had been offered a blanket."
Pros: "I enjoyed the crew...they were friendly the whole time. The food was great."
Cons: "The delay was painful. Hope they work out overlays properly to avoid further delays."
Pros: "Friendly staff."
Cons: "No complaints."
Pros: "All good"
Pros: "Same as above"
Pros: "Everything worked like a flight should work from check-in to landing"
Cons: "Food was minimal and rather tasteless, but not a real concern"
Pros: "Clean planes, everything (for me) ran on-time"
Cons: "Boarding was a bit "hectic", could be improved. Toilets got progressively worse as the flight went on (should be cleaned regularly). On 1 flight the meal trays stayed on the tables for over an hour (after the meal was served), should have been collected faster"
Pros: "No complains means i LOVED everything. From start to finish."
Cons: "No complains on this flight."
Pros: "The check-in and in-flight service were up to expectations. Friendly, efficient and professional"
Cons: "The 737 is too old and the business class seats need to be changed. They did not recline fully and the door rest also could not be extended completely. Consequently, the seating and resting postures were extremely uncomfortable."
Pros: "The crew"
Cons: "I've taken this flight 6 times and 4 it's been delayed"
Pros: "The flight itself was fine, no issues with that."
Cons: "Had a long layover in Addis, schedule should be better. But with more than 6 hr layover, they still lost my bag. No one contacted me when it made it to the airport. The site did not reflect it either. I left work on the second day to go check and there it was, under a few other bags, which gave the impression it had been there waiting a day already. Going to try and avoid Kenya airways in the future if possible."
Cons: "Seats were not very confortable"
Pros: "Everything went as it should."
Cons: "The AC in the plane was a little bit to cold"
Pros: "I got moved to a different airline and was not notified so when I got there over 2 hours early for KENYA FLIGHT I was hustled and bustled and BUSSED TO A DIFERENT TERMINAL at Dubai airport, then chastise, harangued and insulted by new airline staff for being "Late" and they couldn't guarantee I would make the flight. I it on board and someone else was in my seat. HE. Got bumped to first class..."
Cons: "See above...the whole experince"
Cons: "Kenya Airways ground staff in Nairobi was late to open the desk, creating a large line"
Pros: "Generous carry on limit, good prices, complimentary food on flights, on time departures, on demand entertainment"
Cons: "Boarding lines were a bit chaotic."
Cons: "The airline doesn't accept payments for changing flights over the phone. I arrived at Lilongwe airport and they said I couldn't pay them there and that I should pay in Nairobi. The plane was of course late leaving Malawi and when I arrived in Nairobi, the plane was getting ready to leave. The customer service line had +20 people in it. I waited my turn then the agent said it was my fault that I missed the flight and the next flight would be $243 USD instead of $90 like the gate agent stated. Then they told me I had to pay the $243 in cash and they didn't accept credit cards. All of the ATMs were broken there. I returned to the agent and they did accept credit cards, they just didn't want to go to the office to swipe it. The entire ordeal took +4 hours. Worst customer service ever."
Pros: "- Short flight - Clean flight"
Cons: "- Food minimal in size and quality - Little manners staff"
Pros: "- plane was empty so I could sit in the exit seats with more legroom. - staff in the plane was extremely nice. - Pilot avoided turbulence zones."
Cons: "- Smelly cabin - Unfriendly boarding crew - Food"
Pros: "Wheel chair passengers given priority."
Cons: "Economy Class Boarding should be done by Seat numbers or Aisle numbers. Fuselage Aisle numbers should be called first so they enter and get seated. Than other Aisle numbers should be called to be seated until the front up to Business Class is filled. It gets congested in the Aisle and frustration as passengers bump into seats and each other."
Cons: "Food was terrible throughout Seat was tight"
Pros: "Good save for the delay."
Pros: "tickets were cheap"
Cons: "Flight was late leaving Dubai therefore causing me and several other people to miss our connecting flight."
Pros: "Ground check-in, onboard staff, plane comfort were all fine and what normally happens. Nice leather seats and space on Embraer plane."
Cons: "At check-in we were told the departure time was an hour late - when I arrived at 2:00am. As I only had 1 hour and 55 minutes in Nairobi before flight to Johannesburg, I was a bit concerned and had to rush from plane to departure gate. Pilot said flight was late due to " plane arriving late", which I think meant - it isn't our fault."
Cons: "so arrive on KQ flight from bangkok which had been delayed so missed connecting flight to arusha. Then due to a complete lack of communication within the kq staff they made me miss the next connectign flight too and then expected me to wait another 10hrs for the next available flight to arusha."
Cons: "Messy boarding Late departure"
Pros: "The flight was not delayed."
Cons: "No food"
Pros: "The Lounge experience"
Cons: "The Entebbe stopover"
Pros: "The food was great. Ate rice and chicken and had bread. Even with a short flight, they offered a meal, drinks and coffee. Also enjoyed the comfort, because the flight was not full. I had an extra seat of room which was very nice. The crew was also very helpful and nice."
Cons: "Before my flight, the workers at the gate would not let me enter earlier than 1 hour prior to departure. Also there was no entertainment offered on this flight although there were systems in place."
Pros: "Service with smile"
Pros: "I liked both the seat and crew service"
Pros: "Crew and stewardess were fantastic"
Cons: "Bathrooms needed cleaning on the long trip from Addis Ababa to Houston! They were nasty because guys can’t seem to hit the hole. So there was urine on seat and on floor."
Pros: "Great crew, Food."
Cons: "Reduce baggage charges."
Cons: "Water to drink during flight."
Cons: "Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner."
Cons: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"
Cons: "They know better than me"
Pros: "Crew were helpful"
Cons: "Food was very poor with very limited choices and no entertainment system on this flight"
Cons: "Old aircraft, rickety seats"
Pros: "Punctuality in Punctuality"
Cons: "Everything's is ok"
Pros: "We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!"
Pros: "Excellent crews"
Pros: "The crew was amazing and the flight was smooth"
Pros: "Staff was pretty helpful and you could mostly get what you needed if you didn't mind going back to the galley for it."
Cons: "Boarding was literally unsafe (too many people going down an escalator into too small an area). Terribly bland food. Buttons on the seat rest too easy to push accidentally (for things like the light or to call a flight attendant)."
Pros: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Cons: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."
Pros: "Ground stuff was trying tobe very helpful but it ended with trying. Also they did not inform us about he change of stoping in Cairo"
Cons: "Old airport that is uncomfortable with bad lounges that are not even worth going into."
Pros: "Crew were nice"
Cons: "Always delaying, catastrophic food."
Cons: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"
Cons: "The entire flight was great!"
Pros: "Nice crew"
Cons: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Pros: "Check in was brilliant. The incoming flight was half an hour early so they wanted to leave half hour early too. We were clearly instructed to be available at gate accordingly. Fabulous breakfast service in Business class too. Pre-order and indicate preferred time of service or to skip altogether so each customer got their required rest."
Cons: "old, uncomfortable plane with no entertainment system. miserable experience"
Pros: "The quality of the planes"
Cons: "The food"
Cons: "The lateness. Very bad. 2h45min late, unbelievable. And also the airhostesses services are very poor. I have to claim more time before they give me water for my food."
Pros: "Staff very friendly"
Cons: "Bathroom cleanliness"
Cons: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."
Pros: "Loved having traditional ethiopian food"
Cons: "One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent"
Cons: "Price. Ease of early checkin"
Cons: "Checkin luggage did not get loaded onto the connecting flights at addis ababa. Had to wait two days for the next flight from addis ababa to gaborone botswana to receive our luggage. The ethiopian air office in gaborne was helpful straighteningbout the situation. I would fly ethiopian air again."
Pros: "The friendliness and willingness to assist passengers when they notice one facing a challenge"
Cons: "The chairs in economy do not give sufficient leg room especially for tall persons, this would present a challenge on long haul"
Pros: "Great cabin crew and food"
Cons: "Very old aircraft with broken seats"
Pros: "After a bit of confusion in ADD airport, we reached the terminal where my connecting flight was leaving from. Terminal 1 of ADD airport should be avoided at all costs! Boarding and the flight crew did a admirable and top job and made the difference for me."
Cons: "Terminal 1 Disgusting. Rundown, embarrassing, chaos everywhere and no real sense of security. No police or security presence. You could just walk right into a gate! I was shocked to see this especially being from NYC. If you can avoid Terminal 1 do so. The seats were DISGUSTING! Dirty, warped fabric seating was dirty and caked on. Smelled and many seats were visually broken. I'm glad I brought with me some Clorox wipes to wipe my area down with. You get what you pay for but wow! I would not spend my money on this airline again."
Cons: "I sent them an email about an issue with my flight but they didn't get back to me"
Pros: "Cost effevtive"
Cons: "Crew being unkind."
Cons: "We boarded around midnight and after supper, I am accustomed to a few hours of the lights turned off for rest. Even though I requested the crew said it was not policy and I should use the yellow mask (which sadly does not block out the light). I think a few hours off dimmed lights would greatly enhance comfort levels."
Cons: "not quite enough time with all the announcements to finish my movie."
Pros: "aircraft was clean and excellent condition, crew friendly"
Cons: "pre flight information unclear, changing gates and unorganized boarding could be improved."
Pros: "Crew on flight were very nice and responding."
Cons: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"
Pros: "It was nice and cool just that the space between seats were small compared to the flight from lagos to Addis."
Pros: "The staff on Ethiopian airlines is great. Food was palatable."
Cons: "Boarding from the front and back of the plane is a terrible idea, especially when the gate agents allow most of the aircraft to board at the same time. Also, on flights longer than three hours, they should use a plane with more entertainment (bigger plane). It was cramped and uncomfortable both legs."
Pros: "Flight was on time"
Cons: "Asian vegetarian food came for me at the end After telling many times to cabin crew Airport hostess were rude On 16th from Nairobi to mumbai one of my bag didnt arrive to mumbai .mumbai staff of Ethiopian airline was not ready to even answer .it was v disturbing As was travelling to some other city had to buy new stuff for trVelling"
Pros: "The service onboard was excellent!"
Cons: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"
Pros: "Some okay entertainment."
Cons: "Lights are on too much, service is slow. Food is poor, no variety. They gave out all the blankets and some people were laying down sleeping in the back with 2-3 blankets meanwhile my friend who had a baby couldn't get a blanket. They are VERY slow or disorganized with picking up the trays after meals are completed."
Cons: "Ethiopian Airlines was very difficult trying to contact and reschedule our flight. Will never book with them again."
Pros: "Entertainment was good."
Cons: "There were tons of announcements in 3 or 4 languages which really was so annoying. Staff didn't seem friendly, lots of confusion there. Plane seemed every old and run down. Short stop in Paris took forever."
Cons: "Other travelers kept walking through our aisle, which was not an aisle. Therefore I was constantly getting bumped in the middle of the night waking me up. This area needs to be roped off to make other passengers walk around as to not disturb people sitting in that row. I arrived at my destination completely exhausted due to lack of sleep. Ethiopian Air provides horrible service."
Pros: "The flight crew and services"
Cons: "some air hostesses were mean and unpresent when needed"
Pros: "The crew were excellent especially lead hostess. I liked the comfort n entertainment very much."
Cons: "Vary the snacks to include fruits. Include warm drinks like water during meals."
Pros: "stupid flight outrage prices"
Cons: "respect and lower the damn prices"
Cons: "Chrck up. I couldnt get a wheel chair although I asked for as I m after operation. I had to walk fr miles with 3 security checks. From the min. I arrive to the airport until boarding 3 hours of standing and walking .the air has no facilities to ease boarding"
Pros: "Just the crew"
Pros: "Crew was nice . Boarding was relatively easy"
Cons: "WiFi didn’t work, long haul flight with absolutely NO entertainment. Food was below average as was seat comfort"
Pros: "Seat were comfy"
Cons: "The food could be better. Also, no tampoon/Sanitary towels for emergency menstrual period."
Cons: "Ticket price"
Pros: "Flight was quick and great crew"
Cons: "The first leg of our flight was delayed so we missed our connection and our bags seemed to be lost. After searching all over the airport and asking staff we found it over across the airport along a wall. It would have been nice if the staff could have gave us this inforamtion"
Pros: "The crew was nice."
Cons: "Royal Air Maroc lost my two bags. Also, late boarding, delayed on the tarmac, late arrival in Lison, so I missed my connection."
Pros: "Yes, seats comfortable"
Cons: "Requested vegetarian meal which was horrible"
Pros: "Crews very bad if u asking for something. Nobady care of you"
Cons: "Everything needs to be better"
Cons: "Good service good flight"
Pros: "Plane had plenty of space, had 3 seats to lay down and sleep Brought my own food, was good decision Smooth flight"
Cons: "Personal TV broken, limited communication during delay at gate and before takeoff."
Pros: "We had a tight connection and they bussed us to the next plane. Awesome."
Pros: "Terrible customer service. There was a huge difference between the crew from my trip sep1st ti this time. Crew never bring you something you ask for and they just say yes and you never see them again. I asked for a tea refill and the guy said ok let me check if there is enough to give refill and never got back to me. I asked the other attendant for a cup of water and took over 45min and I had to go ask for it by myself and got the water like if I am receiving gold. I will never go back with Royal sirMoran. I barely understood why people always complain about this company.."
Cons: "entrainment, comfort and music."
Cons: "The flight we originally booked was cancelled."
Cons: "Onboard entertainment was truncated on this flight. 4 Hour Direct flight turned into 6 Hour Flight with a stop in Mauritania."
Cons: "I didnt like the fact that im a paying customer and when i pressed the flight attendant call button to get the attention of a cabin crew, waited for about 15 minutes and nobody showed up, bear in mind that it wasnt the busiest time of flight. I had to wake up the customer sitting next to me so i can walk to the back galley where i found 4 cabin crew members sitting down and chit chatting about their personal lives completely ignoring the chime/sound and light above my seat when i pressed the F/A call button. When i asked for water, one of the cabin crew members pointed towards a bottle of bottle and told me to serve myself as if im a non-paying customer. I paid for my ticket, why should i do their job. In a nutshell, the customer service sucks, for least money i could have taken another airline with better service."
Pros: "I liked that it was a direct flight, service was good, food was great and overall the convenience of having to fly directly."
Cons: "no complaints"
Pros: "Very little. Boarding was relatively straightforward."
Cons: "Was in aisle seat, cabin crew consistently walked into me as they walked by despite the fact that I my body was completed within the confines of the seat. Similarly, the cabin crew regularly crashed the food cart into the back of my seat throughout the flight (but somehow avoided doing this to those in front of me). In addition, I was shaken awake twice to be asked if I wanted food. I will never fly this airline again."
Cons: "The timing but nothing one could do because of connections to London."
Cons: "For some important family reasons we had to cancel our flight. Cause we canceled it in advance, we expected some voucher for next time. We did not get anything even everybody knows that you sold our seats to someone else...."
Pros: "The guy who handled duty free"
Cons: "About everything else. The boarding process was chaotic, slow, and lacked any sort of communication. No one was queuing properly and the airline staff failed to address this or even announce we were boarding! Had to bus there and this was slow and tedious. Had the same problem with queuing once at the plane. Flight was delayed and this was not mentioned or apologized for at all. The seats were jammed in and uncomfortable. The bathrooms were disgusting and not checked by staff. Landing was barely announced. Just an awful airline all around. Won’t book with them again if I can help it!"
Pros: "Overall the flights with Royal Air Maroc were mediocre. The crew was typically friendly but I’ve seen much more better customer service. The dinner options are decent but lunch is not even worth serving since it’s a 3 slice cheese sandwich."
Cons: "The airline employees at the Casablanca airport are super unhelpful and definitely not warm and friendly. It appears that they don’t care about customer service or satisfaction. I wasted so much time running around the airport after being told to go to different areas just to talk to someone to resolve a ticket issue. The employees don’t hold any accountability and will pass the buck. The awful experience honestly tainted my view of Morocco as this was the first welcoming point into the country. I suggest that RAM retrain their staff to help customers get their questions answered and to treat them well since we are paying customers. Going forward I will be avoiding Royal Air Maroc."
Pros: "I liked the flight from jfk to Morocco. Comfortable and clean. The attendants were nice and helpful."
Cons: "I disliked the trip from Morocco to Banjul. Very cramped and the bathroom was filthy. Also there was no one at the gate to inform us of anything cocerning the connection. Just began boarding at shortly before departure time. There was also no room for my carry-on bag and so it had to go in the hull of the plane."
Pros: "Smooth ride"
Cons: "Security rude and process long. Cabin crew not friendly even stated I cold not use the bathroom after everyone spent over an hour being searched. The staff rude asking us to sit down even when the seatbelt sign was off. It was like we were children."
Pros: "Very nice flight attendants. I had a great flight:)"
Pros: "The flight was very good"
Cons: "The main meal was very greasy i have ibs i hardly could eat this but the flight going too Casablanca was lovely beef with rice was nice but coming back was too greasy i was ill"
Pros: "Good food, incredibly hospitable staff."
Cons: "No major complaints."
Cons: "Our luggage did not arrive to JFK. We landed on Saturday, 1/27, and there is still no update.... It had expensive rugs and gifts and spices plus more."
Cons: "Everything- absolutely unacceptable service at Casablanca airport by the staff and inattentive customer service on the flight"
Cons: "Everything else"
Cons: "Old airplane. Disorganized boarding"
Pros: "Prompt departure, early boarding, sleep before meal"
Cons: "Cabin looked old and dirty, seats were cramped (just like on any airline). Old aircraft, no entertainment system."
Pros: "We boarded, departed, and arrived on time. Decent food and beverages provided twice during the flight. Pillows and blankets were provided too. Nice airline to fly."
Pros: "Friendly crew helpful at check in"
Pros: "Excellent Job! Royal Air Maroc... Good food etc. For me worst airlines are Norwegian and Air Arabia."
Pros: "Overall, the trip was okay - But it was a delayed boarding experience in NY and poor information provided in Morocco about the connecting flight, despite requests for direction from multiple passengers. Many flights left from the same gate and it wasn't clear where to go in the Casablanca airport."
Cons: "The gate situation for the connecting flight from morocco to marseille was very disorganized. There was no gate listed on the ticket, and very poor direction from the crew in the airport."
Pros: "The flight was short and comfortable."
Pros: "Mostly everything was decent. I would say it was on par with the price."
Cons: "Food was bad even for airplane food and when I say bad I mean inedible. Had to stand waiting at the door of the plane for 5 mins without explanation."
Cons: "plane was on runway for 6 hours prior to takeoff, even had to go back and refuel midway. Crew did not pass out headsets until 5 hours into delay even though asked multiple times. six hour delay on a seven hour flight is not acceptable when there was only a 15 minute rain squall as the basis."
Cons: "Royal Air Maroc decided to combine two flights. This created a lot of confusion at the airport as we waited for a new flight number before going through security. All of the passengers were confused because we weren't sure which flight number to use for the gate -- now that an additional stop was added to the itinerary. While all of the crew were courteous and helpful, the overall operation was confusing resulting in unnecessary stress. No food service offered, even water."
Cons: "Everything was dirty"
Pros: "The crew was pleasant"
Cons: "1 hour late. Excessive security checks. My itinerary said that it would take almost 7 hours. In reality it was a 9 hour trip PLUS 1 hour to claim bag from baggage claim."
Pros: "It was okay"
Cons: "No entertainment on flight."
Pros: "Some of the staff were dismissive and rushed."
Cons: "Didn't get my check in bag"
Pros: "Flight was on time, and there was an open middle seat between my seatmate and me, giving us a little extra space."
Cons: "Rudeness and disorderliness of security staff in transit area. Airline needs to work with airport to better organize flow. Would not choose to transit at Casablanca airport if I didn't have to."
Pros: "Got a whole row to myself."
Cons: "Delay due to technical issues."
Pros: "First time my family booked with air maroc. Excellent experience in all departments."
Airlines flying to Ivory Coast have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Ivory Coast
Masks required on board, masks provided on flights to Ivory Coast
Social distancing seating
Middle seats unavailable to book on flights to Ivory Coast
Testing for antibodies, testing for symptoms for flights to Ivory Coast
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