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I resent being called a ‘guest’ of Pegasus airlines and then they refuse to give me water, because they want to sell it to me. Also, the baggage allowances are ridiculously stingy. I also resent the way staff are on the look out to catch passengers out. I would never dream of treating my ‘guests’ like Pegasus treats us.

It was a safe flight with a friendly cabin crew.

The plane was too hot inside. There was no entertainment and we had to sit on the plane for one hour before takeoff. There was no free wifi.

The crew were outstandingly kind and cheerful. We carried our cat and they offered help.

Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.

It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality

Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.

I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁

The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.

I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.