The flight was very dirty and the food was very bad
The flight was very dirty and the food was very bad
Great ground-check in crew. Pleasant flight attendant crew. Very short flight
Paying for reserved seats and never received the seats I paid for !! Just fake and a surprise out of their " box "
Multiple errors by Turkish airlines and Istanbul Airport kept us from making flight. Stuck in Istanbul!
My mother got sick and dying and i have to change my flight and they charged me $2260 that is redisclose.
Process for on line checking needs a lot of improvement. Very frustrating.
My flight had two legs. When checking in at the first leg the agent offering for a deal to upgrade the leg to first class for $199. He then claimed I would be able to upgrade the second leg once I got to the next airport. I declined and when I inquired about upgrading at the second airport, the cost was $1,300. I also had an issue at the airport lounge. I am allowed one guest in the lounge. My friend came in the lounge for less than 5 minutes and left when she couldn’t get a sleeping suite. I wanted to bring in another friend. The airport staff first started acting as though they didn’t understand English and then became upset when I asked for their names so I could file a complaint. As an elite member I knew they could do more but were not. One of the agents started over talking me and walked away mid conversation dismissing my request for assistance. A man claiming to be the manager said you were asking for her name. He also never tried to assist me or see what was going on. He claimed the interactions were recorded and management would see everything. I’m not sure how that would assist me days later. I am sure it didn’t help that I was a black American woman.
Everything was great Turkish airlines should show the same attention to international flights.
It was a terrible airline. The air hostess and the people in the flight, just very rude.
Our itinerary was broken apart by ChatDeal and let off our luggage from Turkey to Greece!! When contacted by this prior to our departure, I was informed it was my fault...I had to pay for checked bags, in middle of our trip! Turkish Airlines is not to blame for my distain of the ChatDeal interaction. COMPLETELY UNSAT!!