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Istanbul Ataturk & other airports to United Arab Emirates flight information

Flights arrive in United Arab Emirates
Flights depart from Istanbul Ataturk & other airports
Flight price AED 657
Airlines Turkish Airlines, flydubai, Pegasus Airlines, Air Arabia, Azerbaijan Airlines, Kuwait Airways, Ukraine Intl Air, Gulf Air, Royal Jordanian, Aeroflot

Book cheap flights from Istanbul Ataturk & other airports to United Arab Emirates (return)

Airports
Origin
Istanbul
AED 657
only
AED 657
Destination
Sharjah
AED 657
only
AED 657
Dubai
AED 720
only
AED 720
AED 720
only
AED 720
Abu Dhabi
AED 1410
only
AED 1410
Fri, 24 May
IST
Istanbul Ataturk & other airports
SHJ
Sharjah
4h 35m
Wed, 29 May
SHJ
Sharjah
IST
Istanbul Ataturk & other airports
4h 45m
AED 657
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 21,991 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
JFK
IST
Mediocre 3.0

Pros: The staff member who checked me in was very friendly

Cons: the inflight staff needs to improve their behaviour in dealing with passengers. Some were quite rude. The aircraft seats were extremely cramped. The food selection was quite poor.

IST
SJJ
Excellent 9.6

Cons: Maby beter orhanisarion to printimg thicket fot baggess

SFO
IST
Excellent 8.3

Pros: One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience.

Cons: Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow.

TLV
IST
OK 4.3

Pros: Crew was good but could be better...timeing was very good.

Cons: Food, entertainment

BOM
IST
OK 4.6

Pros: Average Seat comfortably is ok

Cons: God knows

Thu, 9 May
IST
Istanbul Ataturk & other airports
DWC
Jebel Ali Al Maktoum Intl
4h 25m
Thu, 16 May
DWC
Jebel Ali Al Maktoum Intl
IST
Istanbul Ataturk & other airports
4h 50m
AED 720
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 695 reviews
Boarding
6.5
Comfort
6.2
Crew
6.9
Entertainment
5.4
Food
5.7
BOM
DXB
Mediocre 2.0

Pros: Almost nothing

Cons: Late flight both from SFO and BOM. Rude stewardesses...

DXB
CTA
OK 4.0

Pros: Short stop over, direct flight

Cons: Very bad service with fly Dubai. No disclosure at time of booking that had to pay extra for in flight entertainment & meals. Staff did not provide blankets when asked. Very disappointed with Emirates. If you take responsibility for overall booking you should ensure the service is extended. Would not book Emirates again if this is what they offer.

KTM
DXB
Good 6.6

Pros: Crew

Cons: See above

DXB
HYD
Mediocre 2.0

Pros: Delay times and the connections were worst. Also fly Dubai flight was worst

DXB
KWI
Mediocre 2.0

Cons: Lack of luggage access

Tue, 2 Apr
IST
Istanbul Ataturk & other airports
DXB
Dubai Intl
4h 35m
Tue, 16 Apr
DXB
Dubai Intl
IST
Istanbul Ataturk & other airports
4h 50m
AED 867
Trip: 15 days
Overall 5.9 OK
Based on 1,429 reviews
Overall
6.2
Boarding
6.3
Comfort
5.8
Crew
6.6
Entertainment
4.9
Food
5.1
SAW
FRU
Mediocre 3.0

Pros: Cheap price

Cons: Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated.

SAW
FCO
Excellent 10.0

Pros: Friendly staff. Comfortable plane

Cons: Delayed but only 15 min

SAW
HAM
Mediocre 2.3

Pros: None

Cons: Very bad experience overall

AMS
SAW
Mediocre 2.0

Cons: Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !

KWI
SAW
Excellent 9.0

Cons: Free food and alcoholic beverages

Sat, 20 Apr
IST
Istanbul Ataturk & other airports
SHJ
Sharjah
4h 05m
Sun, 21 Apr
SHJ
Sharjah
IST
Istanbul Ataturk & other airports
4h 30m
AED 948
Trip: 2 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 59 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
5.2
Food
6.8
SHJ
TBS
Excellent 8.6

Pros: On time

Cons: Nothing to complain

NBO
SHJ
Excellent 10.0

Pros: Very good pilots and impressive flight management.

Cons: Delayed departure time and unreasonable price for snacks on the plane.

SHJ
NBO
OK 4.0

Cons: provide at least drinking water in flight

SHJ
KBP
Mediocre 3.5

Pros: Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad

SHJ
KWI
Excellent 10.0

Pros: All the best

Mon, 29 Apr
IST
Istanbul Ataturk & other airports
DXB
Dubai Intl
9h 05m
Thu, 9 May
DXB
Dubai Intl
IST
Istanbul Ataturk & other airports
12h 55m
AED 1080
Trip: 11 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 385 reviews
Boarding
8.4
Comfort
8.3
Crew
8.4
Entertainment
7.4
Food
8.0
GYD
TBS
Good 6.0

Cons: Azerbaijinian Airlines did not transfer my luggage along with the luggage of at least 12 other people on board to the connecting flight from Baku to Tbilisi. Both checkin bags with the majority of my belongings and necessities never arrived. After waiting in the Tbilisi airport, the staff notified us the airline did not fit every checkin bag on the connecting flight, and we would have to return the following night to pick up our belongings. There was no apology or discount on our ticket price for the huge inconvenience. It seemed as though the airline was notorious for doing this.

GYD
JFK
Excellent 9.6

Pros: Big brain lot of space

GYD
JFK
OK 5.6

Pros: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.

Cons: Never seen Flight attendants so lazy in my flying experience.

GYD
JFK
Excellent 10.0

Pros: Lots of food, modern comfortable plane, very friendly and helpful flight crew.

Cons: The two girls sitting next to me were talking whole way in very annoying voices.

JFK
GYD
Mediocre 2.0

Pros: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.

Cons: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you

Sun, 12 May
IST
Istanbul Ataturk & other airports
DXB
Dubai Intl
19h 20m
Fri, 17 May
DXB
Dubai Intl
IST
Istanbul Ataturk & other airports
9h 40m
AED 1175
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 1,187 reviews
Boarding
6.1
Comfort
6.3
Crew
6.5
Entertainment
5.9
Food
6.3
KWI
DXB
Excellent 8.6

Pros: Services

JFK
KWI
Excellent 10.0

Pros: Everything was excellent but Dhaka airport service worst..

KWI
DMM
Excellent 10.0

Cons: No thing

KWI
MNL
Excellent 10.0

Pros: Yes

Cons: Nil

JED
KWI
OK 4.6

Pros: Crew were great, seats were comfortable, Kuwait’s airport employees were really bad

Cons: Personal attitudes of airport services

Tue, 30 Apr
IST
Istanbul Ataturk & other airports
DWC
Jebel Ali Al Maktoum Intl
18h 55m
Tue, 7 May
DWC
Jebel Ali Al Maktoum Intl
IST
Istanbul Ataturk & other airports
9h 10m
AED 1245
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 3,142 reviews
Overall
6.4
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.1
Food
5.5
IST
KBP
Excellent 8.0

Pros: Pleasant flight

Cons: Could not understand the English announcements. Need better audio quality or better grasp of English without foreign accent. Would have appreciated complimentary coffee and tea.

KBP
JFK
Mediocre 2.0

Cons: Now we waiting for two hours for our luggage On the door of the luggage doesn’t open and waiting

PRG
KBP
Mediocre 2.3

Cons: they want to take extra money because i had a small bag from Duty free!!!!

KBP
TLV
Mediocre 2.0

Cons: Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again

TXL
KBP
Good 7.5

Pros: Time and ease of flights with good connections

Cons: The aircraft was cold, more than usual

Wed, 8 May
IST
Istanbul Ataturk & other airports
DWC
Jebel Ali Al Maktoum Intl
9h 05m
Thu, 16 May
DWC
Jebel Ali Al Maktoum Intl
IST
Istanbul Ataturk & other airports
6h 55m
AED 1282
Trip: 9 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 698 reviews
Boarding
7.7
Comfort
7.5
Crew
7.7
Entertainment
7.3
Food
7.1
LHR
BAH
Good 7.0

Cons: Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good.

BAH
IST
Excellent 9.6

Pros: The plane was super new and the flight was smooth and really great. The food was yummie.

Cons: My luggage did not arrive at the airport in Istnabul and I hope I will get it back.

AMM
BAH
Excellent 10.0

Pros: Friendly and helpful flight crew Good food Free movies to warch

MNL
BAH
Excellent 9.0

Pros: yea

Cons: the bouth

BAH
DXB
OK 4.0

Pros: Coffe

Cons: Have to wait along time to get the tickets of the connection

Thu, 23 May
IST
Istanbul Ataturk & other airports
SHJ
Sharjah
4h 35m
Wed, 29 May
SHJ
Sharjah
IST
Istanbul Ataturk & other airports
4h 45m
AED 676
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 21,991 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
BOM
IST
OK 4.3

Pros: Good crew

Cons: Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet

KHI
IST
Mediocre 3.6

Cons: The flight was 2 hours late from Karachi to Turkey and again 2 hours late from Turkey to Houston.The plane was super crowded, the seat was very uncomfortable. Turkish airlines need to reduce their ticket prices because they provide poor services to their passengers.

SFO
IST
Excellent 8.3

Pros: One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience.

Cons: Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow.

IST
JFK
Excellent 10.0

Pros: excellent crew, food entertainment and seats

Cons: They were the best among the airlines I ever used

JFK
IST
Excellent 9.6

Pros: High Quality experience.

Cons: Could have purchased through Turkish and saved money since I had to make a date change.

Sun, 21 Apr
IST
Istanbul Ataturk & other airports
AUH
Abu Dhabi Intl
21h 30m
Sat, 27 Apr
AUH
Abu Dhabi Intl
IST
Istanbul Ataturk & other airports
9h 35m
AED 1410
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1,293 reviews
Overall
7.6
Boarding
7.6
Comfort
7.5
Crew
7.8
Entertainment
7.1
Food
7.1
AMM
ORD
Good 7.3

Pros: flight attendants were VERY professional and attentive.

Cons: the bathrooms were awful (likely due to disgusting passengers - but possibly a tidy up by staff could improve the situation). Of course there was a child that screamed for 9 of the12 hour flight - possibly staff could cajole the child/help the parent (?). The movie selection was a little outdated

TLV
AMM
Excellent 8.0

Pros: The flight was one time for departure and arrival

IST
AMM
Excellent 9.3

Pros: All are okay

Cons: Nothing majer Food is simple - sandwich

AMM
TLV
Good 6.3

Pros: Nothing

Cons: Full of religus people oriblle babis craying

ORD
AMM
Mediocre 2.0

Cons: As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment

Thu, 9 May
IST
Istanbul Ataturk & other airports
DXB
Dubai Intl
4h 25m
Thu, 16 May
DXB
Dubai Intl
IST
Istanbul Ataturk & other airports
4h 50m
AED 720
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 695 reviews
Boarding
6.5
Comfort
6.2
Crew
6.9
Entertainment
5.4
Food
5.7
DXB
CTA
OK 4.0

Pros: Short stop over, direct flight

Cons: Very bad service with fly Dubai. No disclosure at time of booking that had to pay extra for in flight entertainment & meals. Staff did not provide blankets when asked. Very disappointed with Emirates. If you take responsibility for overall booking you should ensure the service is extended. Would not book Emirates again if this is what they offer.

SAW
DXB
OK 4.0

Cons: boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay.

DXB
GYD
OK 4.6

Cons: Many people on board were watching videos on their mobile phones without headphones. It was really annoying and hard to sleep.

DXB
KWI
Mediocre 3.3

Pros: Because I booked my flights by emirates then I found my flight on flay Dubai !!

Cons: Use the logo for partners in the booking page

KBL
DXB
Excellent 10.0

Pros: Flydubai does a great job overall. Food pre-ordered was decent--they've improved things.

Cons: The little kid behind me who kept kicking the seat back.

Fri, 5 Apr
IST
Istanbul Ataturk & other airports
DXB
Dubai Intl
9h 30m
Tue, 9 Apr
DXB
Dubai Intl
IST
Istanbul Ataturk & other airports
4h 55m
AED 1517
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 29 Apr
IST
Istanbul Ataturk & other airports
SHJ
Sharjah
4h 35m
Tue, 11 Jun
SHJ
Sharjah
IST
Istanbul Ataturk & other airports
4h 45m
AED 698
Trip: 44 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 21,991 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
BKK
IST
Excellent 8.6

Pros: Crew was very professional and helpful.

Cons: Transit process at Istanbul airport was not very smooth. Ground staff could have been more helpful.

IST
DAC
OK 4.6

Pros: The seat was somewhat comfortable. the inflight movie selection was far better than my flight between jfk and ist.

Cons: The overall crew/staff need to learn to improve their behavior and attitude towards their passengers.

DEL
IST
Excellent 8.0

Cons: Vegetarian meals

IST
CAI
Good 7.0

Cons: More space and room

IAD
IST
Excellent 9.3

Cons: Crew could have been more friendly.

Sun, 12 May
IST
Istanbul Ataturk & other airports
DXB
Dubai Intl
4h 30m
Wed, 15 May
DXB
Dubai Intl
IST
Istanbul Ataturk & other airports
4h 50m
AED 720
Trip: 4 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 695 reviews
Boarding
6.5
Comfort
6.2
Crew
6.9
Entertainment
5.4
Food
5.7
VKO
DXB
Excellent 8.3

Cons: That they moved seats from row 11 to 28 without consulting us

DXB
ZAG
Mediocre 2.6

Pros: Disappointed

MCT
DXB
OK 4.0

Cons: To Give water to the passengers, Make entertainment free of charge.

KTM
DXB
Excellent 10.0

Pros: Service everything

Cons: Nothing

DXB
BEY
Excellent 9.6

Pros: Crew was very nice

Thu, 25 Apr
IST
Istanbul Ataturk & other airports
SHJ
Sharjah
4h 35m
Thu, 2 May
SHJ
Sharjah
IST
Istanbul Ataturk & other airports
4h 45m
AED 701
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 21,991 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
IAD
IST
Good 6.0

Pros: I did add a wheelchair, they just provided it at Dallus airport. During conneting flights they did not take care of my mom. She has orthrytis and was not be able to walk long distance, but no body provide her wheelchair and did not help her to find a gate for her next flight. It was really disappoin

IST
KGL
Excellent 9.3

Pros: Same as the San Francisco to Istanbul leg. Great experience, just the effect of the flight delays and missing my connection.

Cons: Better communication and assistance with luggage. I was told that my bags would automatically migrate to my new flight the next day, but they didn’t make it, and I am now in the process of finding them.

IST
SIN
Excellent 9.0

Pros: Good food, excellent lounge in Istanbul and super comfy seats in the longer leg

Cons: Boarding crew did not have the required knowledge of visa process and made us wait 40 mins

IST
MIA
Excellent 10.0

Cons: Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !

LAX
IST
Excellent 9.0

Cons: During flight after first meal the cabin temperature is way to cold. Then it gets warmer but later, second half of the flight the air gets very cold again so it’s difficult to have a good sleep.

Thu, 4 Apr
IST
Istanbul Ataturk & other airports
DWC
Jebel Ali Al Maktoum Intl
18h 25m
Mon, 8 Apr
DWC
Jebel Ali Al Maktoum Intl
IST
Istanbul Ataturk & other airports
27h 35m
AED 1704
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 7,827 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
7.5
Food
7.5
JFK
SVO
Excellent 8.0

Pros: The crew was ok. & the seat comfortable.

Cons: The baggage rule.

SVO
JFK
Mediocre 3.3

Cons: They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there.

SVO
TSE
Excellent 8.0

Pros: Quick boarding

Cons: Crying baby

SVO
JFK
Excellent 10.0

Pros: Good airline and good service

MXP
SVO
Mediocre 2.0

Cons: The luggage was left behind. After waiting fir a very long time fir the luggage, was informed it was not on the plane to Israel causing missing a train schedule. Many hours extra traveling due to this problem plus no belongings. Very frustrated

Tue, 30 Apr
IST
Istanbul Ataturk & other airports
SHJ
Sharjah
4h 25m
Thu, 9 May
SHJ
Sharjah
IST
Istanbul Ataturk & other airports
5h 00m
AED 881
Trip: 10 days
Overall 5.9 OK
Based on 1,429 reviews
Overall
6.2
Boarding
6.3
Comfort
5.8
Crew
6.6
Entertainment
4.9
Food
5.1
DOH
SAW
Mediocre 2.0

Pros: I liked that it's first and last time

Cons: Everything

SAW
BEY
Mediocre 3.0

Pros: We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt

Cons: We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava

TBS
SAW
Good 6.3

Cons: The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu.

DLM
SAW
Good 6.0

Pros: Nothing

Cons: One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus.

DXB
SAW
Good 6.0

Pros: Comfortable flight

Cons: No food

Tue, 30 Apr
IST
Istanbul Ataturk & other airports
SHJ
Sharjah
4h 35m
Sun, 5 May
SHJ
Sharjah
IST
Istanbul Ataturk & other airports
4h 45m
AED 701
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 21,991 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
DEL
IST
Mediocre 2.6

Cons: Crew was not helpful at all, didn’t even bother to come when asked for help

IST
JFK
Excellent 10.0

Pros: Good attention to detail.

Cons: Seat controls panels need updating. Are also dirty.

IST
AYT
Mediocre 2.0

Cons: I didn’t make the flight to Antayla because the airport customs takes too long, kayak needs to let travelers know they need a visa and passport to travel through IST. Also tight connections are impossible.

ESB
IST
Excellent 8.0

Cons: No delays would be good

IAD
IST
Good 6.0

Pros: I did add a wheelchair, they just provided it at Dallus airport. During conneting flights they did not take care of my mom. She has orthrytis and was not be able to walk long distance, but no body provide her wheelchair and did not help her to find a gate for her next flight. It was really disappoin

Tue, 30 Apr
IST
Istanbul Ataturk & other airports
SHJ
Sharjah
4h 25m
Wed, 8 May
SHJ
Sharjah
IST
Istanbul Ataturk & other airports
5h 00m
AED 885
Trip: 9 days
Overall 5.9 OK
Based on 1,429 reviews
Overall
6.2
Boarding
6.3
Comfort
5.8
Crew
6.6
Entertainment
4.9
Food
5.1
ADA
ECN
Excellent 10.0

Pros: Nice and fast plane ride.

AMS
SAW
Mediocre 2.0

Cons: Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !

DMM
SAW
OK 4.3

Cons: Crew was rude to all passengers

BCN
SAW
Mediocre 2.0

Pros: I arrived alive!

Cons: Service was poor, plane was hot, not my best flight experience by far

BAH
SAW
Mediocre 2.0

Pros: None

Cons: This is an international flight and the airline didn't even provide complimentary water or soft drinks

Wed, 20 Mar
IST
Istanbul Ataturk & other airports
SHJ
Sharjah
4h 00m
Sun, 24 Mar
SHJ
Sharjah
IST
Istanbul Ataturk & other airports
4h 55m
AED 977
Trip: 5 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 59 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
5.2
Food
6.8
CAI
SHJ
Good 7.6

Pros: Crew, cleanliness, timing

Cons: No entertainment

AMD
SHJ
OK 4.0

Cons: they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?

SHJ
KWI
Excellent 10.0

Pros: All the best

CMB
SHJ
OK 5.3

Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

SHJ
TBS
Excellent 8.6

Pros: On time

Cons: Nothing to complain

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