Boarding in New York was smooth and well organized. However, the boarding process in Dubai was less convenient. Passengers were asked to board an hour before departure, but after that we had to wait in another area that did not have enough seating capacity. To make matters worse, the flight was officially delayed by an hour, followed by an additional 45-minute delay while on the aircraft. The food was excellent and exceeded expectations. Seating comfort was decent for Economy Class, and considering the fare category, I have no major complaints. The entertainment system was outstanding. Being able to watch a FIFA match live during the flight was a completely new and enjoyable experience for me, making the journey much more engaging.
Emirates has a professional approach to assisting passengers. Staff are helpful and friendly. On our trip from Warsaw to Dubai one air hostessstands out. Nourchen went out of her way to make is feel special. She took a picture of us and gave it to us in a card with a personal message. A highlight of our trip.
The flight was literally cancelled by emirates and you sent me to a scammer website of Underpricer.com for the tickets who still has not provided a refund for one ticket. Kayak has gone seriously downhill. If you are going to redirect people to a site then ensure they are reputable and not untrustworthy scammers. Am never using kayak again after this experience. And update your algorithm or whatever so you don’t send out auto emails checking on flight experience of cancelled flights due a literal WAR!! also I have complained about underpricer and nothing from kayak. So disappointing
Difficult to find some food option for gluten and dairy allergy. May be a fruit salad would be better
The quality of food is going down comparing with old history of excellent food. It was cold and a bad quality. The crew is always excellent and caring.
Offboarding in Dubai was a bit confusing. The bus dropped us off, we passed the security, and then we were again in departure, no clue, no guidance on where to get our luggage
The plane was old so the entertainment system was difficult to operate. The crew did advise earlier. The plane was landed and parked away from the gates, which added 20+ mins to the overall arrival
Everything I was good except food quality is very poor
The ground staff on Islamabad is horrible. The on board services are excellent.
Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.
Very very bad experience, crew is rude, our zumzum was not brought. Flight was not smooth. Quality of food is very very poor
Fantastic experience flying from Muscat to Islamabad with Fly Jinnah. Great check-in, crew, I sat in the emergency exit row so plenty of space, no issues with baggage. Boarding was prompt and we landed early. What more could you ask for? Fabulous trip, and outstanding value for money.
Aircraft condition is better than of PIA, full flight yet crew managed all well, boating and departure was on time… Kayak time however was inaccurate, Kayak shows the flight were retimed to afternoon 2pm but it was on time…
The staff was excellent. They checked on my needs at the appropriate amount, letting me sleep when I needed, checking up when I was awake.
Doubled charged me for luggage and lost $520, dug much into my travel budget.
Boarding staff at lahore airport corporate well. Thanks to that guy.
On time and no hassle luggage policy (2 checked in and 1 cabin bag)
From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too
i have book the flight with baggage. and i have paid $800.00 for the baggage. when i contacted to JUSTFLY Costumer Service they told me that my baggage was included in the booking. then why i have to pay. i am going to file a complain against it. $800.00 is not at all small amount
Very delayed and uncomfortable seats. Nothing written in Urdu for Pakistanis. Tons of Pakistanis use the airline they should ensure the airline is accommodating them properly.
Will never book any flight from Kayak and will never travel ithad airline
Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.
I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.
Very unprofessional staff gave us hard time I will never ever fly out with PIA
The flight from Gilgit to Islamabad was cancelled. I had to arrange alternate transportation to Islamabad that took over 12 hours drive over a dangerous mountain pass with mudslides that were still being cleared as we drove. Could I please be given a refund for this cancelled flight?
Poor also they kelt changing dates of ticket! Not recommended
I am very certain that the food on this flight caused food poisoning.
Overall, it its good , needs to improve the food quality and more variety of food
Flight was good but it started half an hour late
Food was 👍 great , seats are a bit narrow, crew is helpful..
The flight was canceled two times and didn’t tell me on time I was waiting all day long for my flight but at the end it was worst.
Flight was good and on time. Check in long time could have been avoided by having more counters at the airport
