Aircraft condition is better than of PIA, full flight yet crew managed all well, boating and departure was on time… Kayak time however was inaccurate, Kayak shows the flight were retimed to afternoon 2pm but it was on time…
Unfortunately the flight was cancelled so I never got to go
Business class ticket should include lounge access and seat selection. The food quality and varieties should be more. It was surpirise that no dessert was offered.
Dear Team, I purchased a full travel package that included 2 checked bags through you and JustFly. However, when I arrived at the airport, my ticket showed 0 checked bags. Since I was traveling internationally to India with 2 bags, It was a $200 per bag at the counter, which was extremely disappointing. For an international trip, why would I ever choose a no‑bag option for only $20–$30 less? This seems like an error in the booking process, and I am requesting clarification and a resolution. I have called JustFly and on phone for 1 hr :53 min and they couldn't help till I show some kind of proof etc which isn't possible but besides that love your service and using it for years !
I liked the crew, the food and the foot space. I did not like the comfort of the seats.
Good one but just notice that you have to ask several time to get water or coffee .
Ethiad wanted to charge me $1100 for 2 checked bags on a ticket that was $550. Nother the airline or airfare assist was willing to help before arriving at the airport. All parties said it was the other responsibility to help. Never flying ethiad or using kayak again.
No entertainment except on app. No outlets working to charge. Good service
It was great! Kept the time. Provided what was promised
It was mediocre. Honestly, the flight was late but that didn’t bother me as I had plenty of time. The only thing that bothered me is that the crew never asked to make the beds for us in business class. Maybe the crew was exhausted and that just didn’t occur to them.
The flight was over 1 hour late taking off ,when I arrived in Abu Dhabi ,I missed my connecting flight to Bangkok so I had to wait almost 6 hours for my flight arriving in Bangkok at 6:30 am ,So I missed a whole day of my vacation and my hotel room sat empty so I paid for hotel days that I was not there. In Abu Dhabi there was a woman that worked the desk at transfers that was so professional, courteous , helpful,and may I say absolutely beautiful .she got me food vouchers for my layover and was a very calming presence. Besides that I will never use Etihad again I will pay the Xtra money . I'm sure they won't read or see this but it's my "2 cents" I'll use an airline that respects me and my hard earned dollars
Very very bad experience, crew is rude, our zumzum was not brought. Flight was not smooth. Quality of food is very very poor
Fantastic experience flying from Muscat to Islamabad with Fly Jinnah. Great check-in, crew, I sat in the emergency exit row so plenty of space, no issues with baggage. Boarding was prompt and we landed early. What more could you ask for? Fabulous trip, and outstanding value for money.
Kayak offered terrible customer service. The 2nd of 3 flights were cancelled and it took me an hour on the phone to try to cancel the other 2. I had to call back later to get someone to assist. I was calling internationally and an already stressful situation was made worse.
Moderate carrier , one of the flight attendant crashed my leg with the food table and never bothered to apologia but give you a lecture about how to sit in your seat.
If the flight was full I would have been more uncomfortable as the space was small. The seat in front of me was very close, I wear transition lenses and it was too close for a comfortable viewing experience. The foot room was not the best either. The row was empty so I had shoulder width space. The foot space in my opinion could be better, I am just 6ft tall, medium built and found the space mediocre. The AC on the flight could have been cooler. We were delaed on the tarmac and the air con was warm. Even in the air, it could have been cooler. Apart from that excellent service crew, we were delayed on the tarmac and water was offered to us which was of good temperature. The snacks offered were acceptable. Thanks for a safe and smooth journey.
Boarding from T3 is a nightmare for the transfer to the aircraft.
BEST air crew in the industry and service delivery takes it to the next level from great to AMAZING!!!
No TVs are working, in my local busses also not work sometimes. Is the both are same,,
The timing for this flight is really odd.. at 4.45AM If it was 1AM or 8AM it would be great. I guess its probably for European connecting flights with Emirates? Anyway, for a budget airline, the business class product in FlyDubai is quite decent. You even get Champagne, although 4AM is an off time to have it. The Throne seat for me while is great for privacy, sleeping isn't great for the foot extension. This flight is great for me due to its direct nature but if Emirates did it, I would choose that.
The quality is worse and worse , this business ticket pricing is overpriced !!!!
The Plane was very small.. domestic route will perfect not international
If I have a choice I would not use this airline. They moved by booking to Smart Wings, an airline they code share with. Changing terminals in buses and dealing with some of the staff associated with it is not the best experience. Having stated that I must share that the crew of Smart Wings airlines was polite.
Very unprofessional staff gave us hard time I will never ever fly out with PIA
The flight from Gilgit to Islamabad was cancelled. I had to arrange alternate transportation to Islamabad that took over 12 hours drive over a dangerous mountain pass with mudslides that were still being cleared as we drove. Could I please be given a refund for this cancelled flight?
Poor also they kelt changing dates of ticket! Not recommended
I am very certain that the food on this flight caused food poisoning.
Overall, it its good , needs to improve the food quality and more variety of food
Flight was good but it started half an hour late
Food was 👍 great , seats are a bit narrow, crew is helpful..
The flight was canceled two times and didn’t tell me on time I was waiting all day long for my flight but at the end it was worst.
Flight was good and on time. Check in long time could have been avoided by having more counters at the airport
