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Seat assignments when checking in.

The $89 extra baggage fee was expected but did not like waiting in a separate line for 15 minutes to someone showed up to take our credit card info.

Seats were very comfortable. The staff...very efficient. I was concerned that I could not check in online because I had not purchased directly through them but my fears were unfounded. 2hours before and they started checking people in

The one star responses should have been "not applicable" since we did not purchase anything to eat and have no comment. There was no entertainment, so we can't comment on that either.

Long delay. No personal at the gate at boarding time. Checking in was a nightmare. Very slow and no crowd control. Long wait in the aircraft before lifting off. Basically not a good choice if you need to connect to another flight. Allow 4-5 hours to be on the safe side.

The plane was new, we were sat in the exit seats, so had ample leg space (though the seats did not lean back because of that). The crew was polite and efficient.

The check-in process was very lengthy. I think a lot of it was because of the passengers, but probably the ground crew could have been more efficient.