Daily cleaning, installation of cabin HEPA filters on flights from Erbil
flydubai, Emirates and Iraqi Airways have all waived their change and cancellation fees on flights from Erbil to the United Arab Emirates. Confirm policies on booking site.
|Flights to Dubai||2h 54m|
The cheapest ticket to the United Arab Emirates from Erbil found in the last 72 hours was AED 1,010 one-way, and AED 1,620 round-trip. The most popular route is from Erbil to Dubai, and the cheapest round-trip airline ticket found on this route in the last 72 hours was AED 848.
Emirates flies most frequently to Dubai from Erbil.
Most visitors from Erbil need to provide a negative COVID-19 test result and/or quarantine to enter United Arab Emirates.
Read more about travel restrictions for United Arab Emirates
Visitors from Erbil will need to quarantine for 12 days upon entering United Arab Emirates.
Visitors from Erbil must present a negative RT-PCR (NAAT) test taken 72 hours before departing to United Arab Emirates.
Current regulations for vaccinated travelers to United Arab Emirates: most visitors from Erbil may enter United Arab Emirates but may still need to provide proof of negative COVID test.
Contact Tracing App for Abu Dhabi - ALHOSN UAE app
Contact Tracing App for Dubai - ALHOSN UAE app - Android
Contact Tracing App for Dubai - ALHOSN UAE app - iOS
Traveler Healt Declaration
Masks: Required in public spaces and public transportation.
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Scores according to KAYAK customer reviews
Pros: "Overall was perfect"
Cons: "All was excellent, seated can be back forward instead sliding and last not least phone charge its a minimum to have"
Cons: "(1 piece Luggage) Stupid decision"
Pros: "The crew and the flight was well managed. Overall, I would fly MEA again and recommend it to someone else."
Cons: "The entertainment was dated and not of good quality."
Pros: "i couldn't check In, and i had to purchase a new ticket from airport. i hope i can talk to someone who can help me"
Pros: "Flight overbooked, no online check in and your seat is randomly assigned. Flights with crying kids, no ear plugs available."
Pros: "The crew were amazing, beautiful flight and super landing"
Cons: "Keep it up"
Pros: "Everything was as expected. Felt like there was more leg room than other economy flights."
Cons: "It was a short flight so I can’t complain very much. The food was underwhelming."
Cons: "Juice or food"
Cons: "The landing was a little bit rough. It would have been nice if the captain warns the passengers that there is some turbulence. So we know what to expect."
Cons: "leg room."
Cons: "Very good"
Pros: "All was Ok"
Cons: "We faced a little delay in flight departing from Abu Dhabi"
Pros: "I don’t like any thing"
Cons: "The crew was so distributing us with their loud voice. The captain was very bad.. the check in was not good for us..we are a married couple and not sitting beside each other"
Pros: "Very spacious and new aircraft from MEA. What’s more, the captain landed the plane exceptionally smoothly but that’s no surprise from coming from that airline."
Cons: "Flight was later Seats are not comfortable"
Pros: "The upgrade was a nice surprise"
Cons: "But the"lay flat" seats are not at all comfortable..."
Pros: "Service by M.E.A was excellent. Flight attendants were awesome. the fight was smooth and pleasant. Good job by the captain."
Pros: "Smiling faces"
Pros: "Crew very attentive to passenger needs"
Cons: "Price of ticket"
Pros: "Time and duration of flight"
Cons: "Price of ticket"
Pros: "the best air safety video. the service was fast and friendly. the seats were comfortable and spacious for economy class. I really enjoyed my flight."
Pros: "Flight time"
Cons: "Flight got delayed"
Pros: "Everything was perfect"
Pros: "There were only few passengers in business class so it was a calm flight."
Cons: "Crew very distant and unfriendly. i was not received by any crew member but ordered to sit. A passenger dropped her suitcase on my legs when entering the plain. Chair out of order: back doesn’t lie down. TV didn’t work no films or programs loaded Coffee was extremely cold."
Pros: "Boarding. Hostesses greetings and attitude"
Cons: "1- Seat Cushions are all used up and have become uncomfortable to sit on. 2- Safety video was thought to be a limited time promotion, yet has seemingly replaced hostesses safety instructions role and has become over-used and abnoxious to listen to each time. 3- food variety is low and choices of entertainment is limited compared to the price being paid. 4- over the last few years of travelling with MEA, the RUH- BEY trajectory has flown on time a handful of instances. Though it might be the most expensive usd/mile flown. not sure what mea's problem is."
Cons: "No charger plug"
Cons: "Delay in boarding without giving information before"
Pros: "I made it to my destination and back safely and affordably"
Cons: "Passengers were so raucous...letting their kids run around, scream, throw things...flight attendants did nothing and of course their negligent parents ignored them. As we exited the cabin I was appalled by the amount of trash. Totally gross."
Pros: "The aircraft was clean and the staff were so nice"
Cons: "Breakfast was not that good,,,"
Pros: "The crew was very nice"
Cons: "Regarding food, we had 2 options which one of them is not available at all. It was either chicken or fish and there's no chicken and I don't eat fish. Is that normal! I paid for this!!"
Cons: "Very long wait for luggage claim..."
Pros: "Too many children. Extremely noisy. And the second leg was delayed"
Pros: "All went smooth. Check-in staff was courteous and focused. Often they are chatting and not paying attention to the passenger. Boarding went smoothly. Cabin crew was attentive to requests and pleasant. Captain gave all flight information clearly - no mumbling. The entertainment system worked well. They shut it off too early though, compared to other airlines."
Cons: "The food. MEA had higher meal standards."
Pros: "All is good"
Cons: "from dubai to beirut.. there was an overbooking and i had to wait for them to find me a seat. this is unaceeptabke for someone who is a silver member with skyteam"
Pros: "The food and cabin crew"
Cons: "Entertainment & lack of wifi"
Pros: "everything is very good"
Pros: "To keep it short: -Relatively new aircraft - on time arrival - serves (what looks like) a decent meal included on this short segment"
Cons: "- entertainment system takes forever to start with a lot of commercials - no charging options - disorganized boarding - crew was fine but not great"
Pros: "I was flying from dubai to Beirut. On the 27th on January. There was heavy traffic on Mohammad bin zayed road. The traffic was literally closed. I went ahead of 4 hours. Got stuck. Reached 20 mns late. The gate was closed. There was no one in the office. I had to sit and wait for zero outcomes. I had to book another flight"
Pros: "Best service, comfortable and pretty crew"
Pros: "Every thing was good,"
Pros: "I was surprised on my short hour long flight that they still served a food tray. Sandwiches were OK, also included a pudding cup, a juice box and a water cup, more than expected and pleasantly surprised."
Cons: "Even after online check in I could not enter through security until I checked into the airport counter, streamlining that process would be more appropriate, especially if you arrive at the airport an hour before the counter opens."
Cons: "As a Delta Diamond flyer was really disappointed to be seated at the very back of the plane - last row"
Cons: "The entertainment would not work; it just goes off abruptly."
Cons: "The check in process in Beirut is a DISASTER - not clear where to check in and no one will answer a simple question accurately. Finally decided to use the online check-in kiosk and went to the 'baggage drop' and was told it was 'only for business class and my gold card didnt count'. The airline and the flights are OK, but the situation at Beirut airport makes you want to use ANY other available airline option."
Cons: "Entertainment on my seat was not working"
Pros: "Friendly staff Comfortable seats"
Pros: "I was a nice flight"
Cons: "If was more internment would be better"
Pros: "Actually everything"
Pros: "Everything was great. Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional. Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows. Everything was sooo great. This really escalades recommendations for EgyptAir"
Cons: "The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all."
Pros: "Professionalisms of Crew"
Pros: "New planes"
Cons: "Old plane - entertainment system did not have too many movies. Food was just okay"
Pros: "Timing and Food"
Cons: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
Pros: "Good crew. New plane."
Cons: "Leg space was tiny. Uncomfortable seat."
Pros: "The plane dream liner"
Pros: "The best trip in everything"
Pros: "The seat, the space, the crew and the window"
Cons: "For the food, not all of the people eating eggs.. some of them vomit because of it."
Cons: "The food could improve and for overnight flights, it would be nice if they could provide blankets. I took 4 flights 2 of them were delayed ."
Pros: "Our flight got delayed for 3 hours and they where ri rude to us"
Pros: "Very Good service"
Pros: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Cons: "Entertainment programs was so poor .."
Cons: "THE FOOD WAS REALLY BAD , AND THE AC WAS EXTREMELY COLD"
Cons: "Shorter flights and no delay"
Pros: "The flight was fine, overall okay. The food was good, especially dinner."
Cons: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."
Pros: "I like that there were any kind of drinks you like ( from sprite to mango juice). The meat was too hard to eat. It was almost a raw meat. Very hard to chew."
Cons: "I didnt like the crew checked our boarding papers in the plane. It was nonesense. I showed the boarding paper 3 thimes and they want to see one more time."
Cons: "Plane was really old. They desperately need to upgrade their fleet."
Pros: "Good meals, and plenty of beverages."
Cons: "The aeroplanes and Cairo airport are a bit outdated, compared to other airlines"
Pros: "It’s alwa on time"
Cons: "Nothing really"
Pros: "This flight was on time and the in-flight service was really nice. I really appreciate it when Egypt Air flights are on time. Thank you."
Pros: "This flight was on time and I truly appreciate when EgyptAir flights are on time."
Pros: "See above"
Cons: "I chipped my tooth eating your food and no one could help me except to say sorry"
Pros: "Comfortable plane, nice crew, movies."
Pros: "no food no entertainment"
Pros: "There was nothing special about this flight"
Cons: "The plane was old and not very clean. No personal tv for a 5+ hour international flight. baggage took almost 1 hour after landing. Overall I’m not impressed at all and have flown on much better airlines."
Pros: "Everything was amazing! Crew was so great and helpful. Movie choices were all amazing and modern!"
Cons: "Food was boring/bland."
Pros: "Appreciate the hot breakfast that was served."
Cons: "Boarding process can be improved."
Cons: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
Pros: "Very comfortable 2-2 configuration of aircraft. Short flight with no hasstle once you board. Only convenient nonstop option between Cairo and Tel Aviv. Plane half empty. Ontime arrival."
Cons: "Not possible to print boarding pass, even at Luxor airport counter from where we originated, which means we could not use transfer service at Cairo and has to que again for all security and checkin lines. I checked in online but airline changed our seating without telling us. Egypt Air created this airline only for flights to Tel Aviv, so difficult to find checkin counters. One feels they don’t encourage people to take the flight."
Pros: "The direct flight non stop Price"
Cons: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"
Pros: "Confortable seats, good entertainment, attentive flight crew"
Cons: "Pilot didn't clearly communicate what the issues were for our delay. Safety rules and regulations were ignored by passengers and not enforced by crew (people walking aisles while plane was taxiing, passengers without seatbelts on during takeoff and landing, etc)"
Cons: "Please note the wrong gate was included on our ticket and announced shortly before the flight so passengers had to run from half way across the airport. Then there were two flights announced for the same gate even though the Baghdad flight was over an hour later. Therefore the gate was jam packed and passengers flying to Amman were unable to access the gate. In all it was complete chaos easily avoided by making sure to correctly identify gates (or leave blank) on tickets and to announce the second flight AFTER the first flight concluded boarding!"
Cons: "why do you have 3 people in 1 row and zero in another?"
Pros: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."
Cons: "Old entertainment system, otherwise, everything else was fine"
Cons: "Babies crying in nearly every row. No ear plugs provided. Flight attendants not attentive at all. Attitudes for staff left and right. It was a horrible flight. Check in was a headache as well."
Pros: "Staff was attentive and welcoming"
Pros: "Basic older plane. Got me to where I needed to be."
Cons: "Was late taking off. Poorly organized airport and gate."
Cons: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"
Cons: "Wasnt direct"
Pros: "Accurate time of departure and landing. Excellent and generous service. Cheap price. 62 kg weight allowed. Comfortable business class."
Cons: "Nothing at all, except that the flight did not have wifi because of to the model of the plane. I suggest that Egyptair find some way to have wifi on its all flights."
Pros: "Everything went fine. They had many agent helping with the boarding were considering about the luggage. The pilot was clever in landing"
Cons: "People standing before the plane stops"
Pros: "Very bad stuff"
Cons: "Better stuff helpful"
Pros: "ThAt i left erbil"
Pros: "It’s hard to say what was good, because everything was sub-par. I would say I liked nothing, except that it got me to where I needed to go. Would I pay for this again? Economy, maybe. Business? No way."
Cons: "Everything. I was flying business so the standard must be higher. Specifically? Bathrooms. Replace eather-worn chairs. Leather retains heat making the whole chair hot. As someone who finds everything cold, this was unbelievable; flight crew (rude & bossy, not international standard); seat positioning (your seat mate has to climb over you); meal (feels like an economy meal put on silverware); the pilot! did a hard brake on the runway, sending loose items flying; I really have nothing positive to say about Royal Jordanian, except that I would be happy to avoid them again."
Pros: "Food was wonderful. Seats in Crown class were very comfortable. Crew was excellent."
Cons: "The Royal Jordanian crew gave us a comfortable, enjoyable flight. There is no in-flight entertainment, so take your own or plan to read or sleep."
Pros: "Crowded people around even the crew speaking loud over several rows."
Cons: "Four hours flight with only a little snack, plane was not cleaned up ( pillow and plaid from before upon our seats )"
Pros: "The check in and the crew"
Cons: "Being in schedule"
Pros: "Crew was great. Seat was comfortable."
Cons: "Drinks and food"
Cons: "The attendants only came around 2 times to offer drinks/water on a 12 hour flight. They only offered tea/coffee once. It was not offered after the main meal even. The attendants need to come around with water every few hours on such a long flight."
Cons: "Boarding was vary slow and not on time. We lost one bag."
Pros: "Every things well"
Pros: "Every things"
Cons: "Keep it up"
Pros: "The boarding process was smooth and we were updated accordingly."
Cons: "Nothing that I can think of."
Cons: "Dirty bathrooms!!!!!"
Cons: "They need to revamp business. It’s disgusting and is no longer worth the money."
Cons: "Didn't think of something because the flight was awesome."
Cons: "Very well"
Cons: "Nothing staff was wonderful"
Cons: "Seats Crew"
Pros: "Clean plane"
Cons: "Movie choices and breakfast (only carbs is a tough way to start a trip when traveling internationally)"
Pros: "Service and food"
Cons: "Old plane"
Cons: "Same as above"
Pros: "managed the difficulties of being redirected without much of a hiccup."
Cons: "no big concerns"
Cons: "The flight attendants are unfriendly. Food is the worst ever comparing with all airlines"
Cons: "The entertain monitor did not work. It was rebooted twice with no luck"
Pros: "Horrible airport security measures- missed flight Kayak failed to assist. Airlines and airports horrible in assistance"
Pros: "The flight the plane the staff on plane the food the entertainment"
Cons: "waiting lines to get into the gates and passport checks for departure. it was too long and mis-leading since the machines were not working eventually had to go to a manual check (not machine) and almost missed the flight. It's bad management of the Ben Gurion Airport."
Cons: "Food Entertainment Timing Services"
Pros: "Evry thing Time keeping Food Survice"
Cons: "No internet"
Pros: "No thing"
Cons: "The staff"
Cons: "I thought the Crown Lounge in Amman (RJ's hub) was shockingly poor."
Pros: "Good service and on time"
Cons: "The leg room is really small so it is a tight squeeze for tall people like us. Would only recommend for short flights."
Cons: "Worse Flight ever seen . they charge me $210 for my handbag when I'm stop in Jordan Air port for connection to fly to US right before the airplane door . they told me if I don't pay they will cancel my ticket ."
Pros: "All new"
Cons: "Extensive security. Warm plane. No charging outlets."
Cons: "No one showed up at the gate desk until about 30 minutes prior to scheduled take off take. By then there was a line of people needing confirmation or adjustments done. Not everyone could be serviced. Missed opportunity."
Pros: "ماشي حالها على رحلة قصيرة"
Cons: "المقاعد قريبة على بعض الطائرة غير نظيفة لا يوجد تسوق حر على متن هذه الرحلة وتأخرت الطائرة نصف ساعة للاقلاع"
Pros: "The plane was nice and clean."
Pros: "Everything they are the best good with customers they love to help I Recommend to use this airline thank you so much you guys are the best"
Pros: "The flight attendants were very helpful and professional. They assisted with boarding, serving meals and drinks in an efficient and courteous manner. Also, the entertainment system was excellent! New academy award winning movies and a great assortment of other movies available."
Pros: "Everything was ok, just I dont see my miles in my account and just of that I chose to fly with this airline."
Pros: "Very pleasant crew. Nice to have a meal on a short flight."
Cons: "Terrible ground staff. Constant change in flight schedules. No support on codeshares. No on ground help for canceled flights. No ability to print all the boarding passes. terrible connection options. Will avoid flying them ever again if possible."
Cons: "I didn't like my treatment in the airport by RJ staff. They had initially told me I would have a hotel to stay in during my layover, but upon my return trip, I was told that I could not get a hotel. They had a policy in place that stated since I could have taken a later flight, they wouldn't compensate my hotel... but I had never been told that, otherwise I would have made other arrangements. I had to be out of Iraq at a particular time, and leaving any later simply wasn't possible. The staff was uncaring, and unfriendly throughout the entire process."
Pros: "Space , Crew , Comfort and overall performance is at expected levels and sometimes more"
Cons: "Entertainment isnt updated enough , screens arent really up to date and not with clear pictures , system need to be replaced as it is so old and keeps hanging , and food isnt really good"
Pros: "good service with a friendly crew. clean and comfortable."
Cons: "the food is not good at all (i had the vegetarian meal). the bread roll had mold on it. I would suggest boarding according to seats. when boarding all together you get stuck in line before and inside the plane itself."
Pros: "Comfortable seats Flight was on time Schedule of meals- close to departind and landing"
Cons: "Poor VOD. During a 90 minutes movie, about every 5-10 minutes the movie stopped and I needed to reload the film"
Cons: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
Pros: "Quick flight"
Cons: "Overhead space too limited, grumpy staff, bad food options"
Pros: "Crew, food and seat were all perfect."
Cons: "The plane was very very cold."
Pros: "Staff broke my kids stroller"
Cons: "No blankets on the flight no headphones no bassiinets for little babies"
Cons: "Need more spacing between seats"
Pros: "the flight was pleasant and the airport terminal was empty. Pure joy."
Pros: "Friendly service"
Pros: "Staff are very accommodating and nice."
Pros: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Pros: "was good"
Cons: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"
Cons: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
Cons: "That they moved seats from row 11 to 28 without consulting us"
Pros: "Good airline for a 3 hour journey...value for money."
Cons: "Most of the display units across the flight did not work properly."
Pros: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
Pros: "I like the service.People are very helpful in the airport"
Cons: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
Cons: "The travel agent I selected completely ruined my whole experience."
Pros: "We did not crash."
Cons: "Seats, no leg room. Everything cost money, from a bottle of water to the entertainment."
Cons: "There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants."
Pros: "Got us where we needed to be"
Cons: "Not the business class seats or service you might expect."
Pros: "The time when we reach Baku good time to check in hotel"
Cons: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
Cons: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Pros: "I made it to my destination safely and planes appeared to be new."
Cons: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
Pros: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
Cons: "No refreshments. No television."
Pros: "No entertainment or beverages served."
Cons: "It took too long to board"
Pros: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Pros: "All the notifications"
Cons: "Your notifications"
Pros: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
Cons: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
Pros: "offers transit areas"
Cons: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Cons: "They didn't even offer water. Worst hospitality. Ground staff have knowledge of anything. Worst experiance with Fly Dubai. Never recommend anybody."
Cons: "The best service"
Pros: "Not much actually, apart from being able to get home."
Cons: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Cons: "It was very warm the air was stuffy"
Cons: "The are so cheap no water to drink"
Pros: "Cheap flight"
Cons: "Very uncomfortable"
Cons: "Over three hours delay with no information"
Pros: "really can not think of one good thing that i liked, i really don't!"
Cons: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Pros: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Cons: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Pros: "Everything was great"
Pros: "To be honest nothing in fly Dubai are good"
Cons: "I the foods are very expensive."
Pros: "Customer Services"
Pros: "The food was okay - most flights don't include food, we were given a $12 box of food for free since it's a 6 hour flight. It was worth about $1"
Cons: "None of the touch screens functioned, but they did show ads There is literally no leg room for a normal person, but seats still fully recline (crushing your neighbors) They play a loud ad for their inflight entertainment before the flight (even though it was not working) They started drink service and then called the flight crew back - no water/drinks for 6 hours Announcements on the PA were totally inaudible"
Cons: "no refreshment was offered"
Pros: "I like everything"
Cons: "The hostesses and host in coach were not friendly."
Cons: "Good customer service"
Pros: "There was flight entertainment but had to be purchased. Food had to be purchased. For international flight, I found it very inconvenient to travel with this airline. Worst of all, I did not realize that in order for me to continue to my connection flight to Dubai, I had to get my luggage, apply for Turkey visa and leave the transit area and check-in again. There was no assistance on the flight nor outside when we arrived to guide passengers to the connecting flights. Overall, i would not recommend this airline nor, Easyjet (Amsterdam-London) and Skypicker the company that booked my flights to anyone. I found overall experience, frustrating, unprofessional, delays, luggage weight limitation, unnecessary visa requirement, etc."
Pros: "Flight was on time. Crew handled a dispute between two passengers effectivley and professionally."
Pros: "Good legroom"
Cons: "Just perfect and on time"
Cons: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."
Cons: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Cons: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."
Cons: "4 hours late - no communication Rude flight attendants"
Cons: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Pros: "Customer service is awful I will never fly Pegasus again"
Cons: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Pros: "The price"
Cons: "If it was on time. Over an hour late."
Pros: "The flight was on time and pilots provided on time updates."
Cons: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."
Cons: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"
Cons: "1 hour delay nearly cost me my connection no assistance provided"
Pros: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Cons: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Cons: "Wait time, customer service"
Cons: "Food is not for free"
Pros: "seats. comfort flight price"
Cons: "waiting 45 mins to go through transit security, airport staff rude and shouting at passengers. terrible organisation and manners"
Pros: "price. flight. comfort. convenience"
Cons: "Huge delay from my flight to Turkey and again a delay returning to Germany."
Pros: "The price"
Cons: "The mass"
Pros: "The price"
Cons: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Pros: "It got me there safely"
Cons: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."
Pros: "price good -- and it worth try again -- get more from this price"
Cons: "Late boarding for unknown reason."
Pros: "Easy check-in and boarding."
Cons: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."
Cons: "See above"
Cons: "Airline stuff was bad in palne which not care about undisable boy was travel with me"
Cons: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Pros: "Did not like anything about it,"
Cons: "My luggage is lost I am in Erbil just me and my passport !!! Hello no compensation no sorry !! Just fill a form and put your name and bye !!!"
Cons: "Old plane"
Pros: "An early landing made my onward journey so much easier."
Cons: "the flight was delayed without telling us why we were late from our next flight"
Cons: "Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?"
Cons: "The seats were very tight. The crew at the airport was terrible. The security staff didnt know english. The bis to the plane was crammed which was quite dangerous"
Pros: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Cons: "The flight was only hour and 30 min, so I have no criticism for this flight"
Pros: "I couldn't register in advance my second suitcase as their online system was not working. 10kg became 110.-CHF. All infos are in Turkish, it should be easier to change language from the main page. Water on board 2 and Coffee 3 euros. At the end, the price ended as expensive as a direct flight and good service from any airline."
Pros: "Quick flights"
Cons: "Long layover in inexciting airport Long, congested lines to board planes"
Pros: "The seats are not narrow."
Cons: "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"
Cons: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Pros: "Staff was super friendly and efficient."
Cons: "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."
Cons: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"
Pros: "Was first to check-in and received exit-row seat with its extra leg-room."
Cons: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Cons: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Cons: "Delay. No apologies not even one."
Cons: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."
Pros: "Delay for almost 1 hour.."
Airlines flying from Erbil have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Erbil
Masks required on board, masks provided on flights from Erbil
Social distancing seating
Middle seats unavailable to book on flights from Erbil
Testing for antibodies, testing for symptoms for flights from Erbil
Waiving of change fees. Search flexible flights from Erbil