Very bad service and food variety will never come back again
Flight was cancelled without notification. Information on flight status was not available on Emirates's website.
Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.
My baby was with me it was really good experience with emirates
Fantastic as ever. Great staff super catering and excellent service.
Very nice experience in business class. Flight attendants were attentive. Foods and beverages were very good.
Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.
Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area
Chaos at the gate while boarding - no clear signs or announcements
This777-300 is configured 2/3/2 for Biz class straight out of the 80s!!! Not to mention seats are narrow, bed does NOT FULLY RECLINE FLAT as advertised, and purser didn’t know that!! ARM REST HAS A REMOTE TABLET ON IT FURTHER CONFINING THE ALREADY NARROW SPACE!!! WHO thought this was a good design?? After flying the new A350-900 biz class Montreal to Dubai , this was a total let down!!
More entertainment channels and better food, whatever food requirement you select.
As I mentioned flight from NY to Bangalore was excellent but the return flight from Bahrain to NYC was mediocre, Looks like a old aircraft also not much choice in entertainment.
The flight from NY to Bangalore was very good but the return flight from Bahrain to NY was mediocre
Pretty much what you'd expect for an economy flight. The crew were excellent as usual. The food was ok, but nothing special.
Staff is rude and condescending. Airline is badly managed. They take away their flimsy earphones and blankets one hour before the lading. I’ve never experienced this with any other airline. It’s a very portly managed and run airline that should be avoided.
The Senior Flight attendant was just amazing on our Flight GF 284 on 30/11/25. She was so attentive, helpful and caring not just to us but to all in our cabin.
Loading was on time and quick Not very many people
Amazing business class in a single aisle plane. Fully flat seats, pyjamas, amenity kits, all in all a really complete product. Service was good - not amazing - but they did a good job. Got a few hours sleep. Will fly with them again if I can.
They flight was without ait conetion weather was very hot
Did not have to leave plane. However found the wait tiring with nearly a full plane boarding at Male and being unable to get out of seat due to cleaners security and a full plane boarding with hand luggage. Staff were excellent despite a long and tiring flight due to stopover.
No food/drinks included for BOM to BKK I paid 675£ for LHR-BOM-BKK (return) flight.
Just fly from point a to b. rest holds zero stars. And with zero competition, what do you expcect
Flight was delayed and due to this we almost miss the connection flight
The flight was delayed by 3 hours, causing me to miss my connecting international flight. I then had to wait in the airport 18 hours for the next flight. The reason for the delay was a computer issue, not something outside of their control like weather. To add insult to injury, instead of trying to expedite the flight to make up for lost time, they ran a carry-on baggage check to verify every bag onboard belonged to someone on the plane, which took another 20 minutes.
झूठा है इंडिगो फ्लाइट में मील दिया नहीं जब शिकायत किया तो बोला आपको मिल चुका है
It took a lot of time to declare that the flight gonna be cancelled ☹️ very disappointed.
Electronic check in is must these days. Food could be better.
They denied my meal which was included in ticket and also damaged my bag completely and broke the wheel and still not accepting their fault
Flight cancelled after 4+ hour delay. Indigo created a nightmare scenario and showed the most callus attitude towards the passengers I will refer to them was IndiNoGo!
Very nice and pleasant. Boarding was quick and the crew were responsive
Poor, pilot flew as if he was in hurry and had to coverup for wasted time
The planes did not have charging jacks for phones or lap tops and there are no monitors for movies. On the flight from Delhi to Hyderabad I was the last person in First asked for a meal choice and only one meal was available so I had no choice.
Entertainment systems did not work at all And the seats are the worse on this 787-8 aircraft. Normally I get good sleep on long flights but this time I only slept 2 hours out of the 8+.
The web check in doesn’t work. Had to wait 10 minutes on the counter for them to figure out boarding. I understand AI Express doesn’t have a practice to offer food to everyone in the business class. The flight attendant asks for name (not sure why she doesn’t know it especially with only 8 passengers in the business class) to figure out whether or not they should serve food. KAYAK should sell AI Express tickets separately, not as part of AI. Neither the experience close to AI, the Maharaja points also don’t get awarded despite Express being part of AI.
Very poor experience. The entertainment screen wasn't working, charging USB was not working. There was a water leak on my head from air conditioning. The tray table was cracked. seats were old and dirty.
The plane was very dated with the worst entertainment system i have seen in 30 years. Flight attendants were responsive.
I think if i find different options I’ll travel with it but not with air India they never loaded the luggage’s and they announce the luggage’s will be arriving on belt number 5 when all passengers reach to the belt we find they haven’t loaded the luggage’s
Very old aircraft. Business class seats don’t work right. No way to get out my tray table. Crew didn’t seem surprised about the aircraft and didn’t have any real answers. Old 777 seems to not have been updated ever.
They rescheduled flight..no customer care to even reach or accommodate
Bad weather in Amritsar cancelled the flight while we were at the gate in Delhi but the ground crew took good care of us and exceeded our expectations. Once on the plane, we enjoyed the best experience we’ve had on any flight in years. Their customer support was also impressively quick to answer and immediately helpful.
I will never ever fly in SpiceJet again. 1. I paid for my additional baggage weight before coming to airport and I have the receipt from Amex card. But the staff couldn’t find it so I ended up in paying again. 2. Online registration doesn’t work with international phone number so I don’t know where the issue was with my check in 3. Who weighs a backpack and a hand luggage for 7kg? With just a laptop, charger, empty carry on luggage might become 7kg. Felt like the staff was hired to just target money collection. 4. While boarding the flight, the staff on the ground was rude while I searched for my boarding pass. 5. The landing was so bumpy. 6. Longest shuttle from spice jet landing to the airport. Bags came in even later.
The flight was delayed by 3 hours, took off at 11.30 pm, instead of 8.25 pm. No refreshments were given to passengers. Despite long wait.....pathetic.....
The flight didn't even take off and cancelled in a royal manner. Hopeless airlines.
The flight got multiple changes of timings and ultimately I had to cancel it.
I have been an NRI living abroad for the last 35 years, but I had one of my worst experiences recently at the Dharbhanga airport, especially with the ground staff. Their behavior was very rude; one of the staff members almost abused me and charged me extra for my laptop and cable that I was carrying from Dharbhanga to Delhi, where I had an international flight. Despite being careful with the weight limits, the ground staff treated me very poorly, making it one of the worst flying experiences of my life.
Staff could have been helpful when traveling with kids and seniors. Not at all professional staff, just some janitors who do not understand hospitality. The food was horrible; the tomatoes tasted foul. The flight was small and the legroom was not good.
Flight was changed without proper monitor display. Boarding process was confusing with no announcements.
Flight arrived on time even though boarding and takeoff were delayed. No infant seatbelt provided. Crew was a bit indifferent. Baggage was damaged and representatives refused to write up a damage report.
IGI T-1 terminal is under renovation. So, the boarding and check in process took extremely long, due to reduced number of kiosks. Further, the flight was delayed by 1 hour 15 mins. The same was not being properly informed to the passengers because of which a feeling of slight chaos was evident amongst the passengers. All this further increased the discomfort, which was already in the menu due to the ATR aircraft. Lastly, the Spicescreen website wasn't working properly due to pathetic interface and poor wifi connectivity, which otherwise could have been a pass-time during the flight. Such issues were not expected from Spicejet and need to be taken care and handled in a better manner in future.
The flight 3 time delay I was so nervous and full tired
