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Cons: "More legroom"

Cons: "Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese."

Cons: "Cabin temperature was too warm"

Pros: "Nothing"
Cons: "I didn't fly, they opened counters late, closed the gate early didn't make an announcement."

Pros: "big screens, big movie selection, nice drink options, good menu"
Cons: "very small seats! hot on plane, with no optional vents, flight staff did not respond to multiple call button requests"

Cons: "Smallest leg room I have ever seen"

Pros: "Everything"

Cons: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"

Pros: "ZZ☆ZZZ"
Cons: "R7xzZZ"

Pros: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Cons: "For a long international travel, there is nothing bad to say. They are superb!"

Pros: "The food was good, the entertainment ample and up-to-date, and our flight attendant on that flight was very nice and helpful. My sister is incredibly tall and they were able to put us in an exit row, which was much more comfortable for her."

Pros: "They offer 3 meals"

Cons: "The airline lost our luggage and still has not been able to locate it. In this time with all the technology it is quite disappointing that it’s been over a week and still no response. We have conveyed the seriousness of the matter to the Airline but still no response. Very disappointing experience."

Pros: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Cons: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."

Cons: "some staff spoken English was not upto the mark"

Pros: "Comfortable seating"
Cons: "Food"

Pros: "Good"
Cons: "Lounge at Ankara not comfortable and food need to change"

Pros: "They went above and beyond to ensure comfort"

Pros: "Too many check points at boarding and big lines at transfer"
Cons: "Food, service and very mean crew."

Pros: "the staff was so polite and helpful thank you"

Cons: "Passport control"

Cons: "No vegan or even vegetarian meals. Very disappointing"

Pros: "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."

Pros: "Price Point."
Cons: "Staff not very Helpful. Really bad security check for USA travelers. Airport security is really out dated, zero technology, not even a metal detector before the gates. They woke up a 15 month baby 3 times for security check. Who does that."

Cons: "It is impossible to make a one hour connecting flight in Istanbul when you take off 30 minutes late, arrive at a distant site (~ 5 km away from the arrival terminal) and the there is only one security guard to screen hundreds arriving. Missed our flight by 90 minutes, the customer service people were rude at the airport and we had a 7 hour delay. What are you thinking???"

Cons: "Too long"

Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."

Pros: "Good food and plenty of entertainment options."
Cons: "Seats were a bit cramped."

Cons: "Lack of space for over 1.95m person, uncomfortable seats (seat can not be adjusted because the button was broken for the flight over 10hours!), old fashioned seats, no usb to charge any device."

Pros: "Turkish crew members are usually very friendly."

Pros: "Crew works very hard to provide good service."
Cons: "Once again, there was a bathroom out of order.... this puts too much use on the others and it showed. Late start again, too."

Pros: "The inflight service was wonderful. Business class comfort is excellent with full lie flat seats, Crew was attentive. My special vegetarian food was very good using the usual airline fare I receive."
Cons: "The arrival into Istanbul was marked by a major inconvenience unnecessary anxiety, extra expense and frustration. On deplaning from a flight from Barcelona, a Turkish Airlines employee was checking boarding cards the connectivity flight and directed people to the appropriate exits for domestic and international connection. We had a connection to JFK and tried to enter the exit for international connections. She insisted that we go to the domestic exit despite my telling her we had an international connection. This led to passport control which had never occurred to me anywhere in the world when making an international connection. Next problem - I was told I needed a visa! My travel partner did not need a visa and was already through passport immigration control. The officer did not speak English and pointed in the direction I needed to go to get a via. I told him I did not want or need a visa but that was it! I started to look for the visa application area and there was no staff or anyone to help. Finally I found 4 kiosks for e-visas - only one worked. 20 plus dollars later I had the visa and immigrated. We quickly reverse the process and went though security and passport control to get back inside the international terminal. It was nuts! The boarding in Istanbul was crowded and chaotic."

Pros: "Standard business seats for short distance. Roomy seats ( business class) . Good service with breakfast."
Cons: "No entertainment system in seat"

Pros: "Crew were very nice and professional."

Pros: "Great great great"
Cons: "Never been better than this time. Usually turkish is the best and i allways travell with turkish and i feel safe and co fortable"

Cons: "Delay in receiving luggage ,"

Pros: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Cons: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."

Pros: "Everything"
Cons: "Nothing"

Pros: "The crew was good"
Cons: "The bording wasn't good"

Cons: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"

Cons: "3 hour late"

Cons: "Horrible food"

Cons: "Bathroom very dirty with odors!"

Pros: "N/a"
Cons: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."

Cons: "Entwrtainment Audio was noisy"

Pros: "The crew works very hard to make sure everyone is safe and comfortable. I appreciate it very much. The food service is quite good and the entertainment is excellent. The price is excellent for the service you receive. I agree with other reviews that a tall person will be very uncomfortable with the leg room. I am 5'7' (170 cm) and my knees hit the seat in front of me when the seat was leaned back."

Pros: "Same as above"
Cons: "Same as above Very bad experience"

Pros: "The food on board was first class"

Pros: "Everything was good on this flight, crew, and food."
Cons: "No complaints"

Pros: "So rude crew"

Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."

Cons: "The touch screen did not work properly"

Cons: "Allow business passenger to use front bathroom."

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Pros: "Comfort"
Cons: "Internet"

Pros: "Services is good ."
Cons: "Food can be better"

Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."

Pros: "Muslim food"

Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Cons: "Flight got cancelled"

Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"

Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Cons: "old screens and entertainment system leg room to small"

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Cons: "Flight departed 35 minutes late"

Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."

Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Cons: "Tiny old cramped plane."

Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Cons: "Nothing!"

Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Pros: "Nothing"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Pros: "Nothing"
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"

Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "Wonderful"

Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."

Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."

Pros: "It was very comfortable"
Cons: "The crew was great"

Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Pros: "Flight was delayed by over three hours."

Pros: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Cons: "The crew was wonderful, the food was extremely good for economy cabin standards."

Pros: "Crew very efficient Food was reasonably good Good movie selection"
Cons: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Pros: "I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others."
Cons: "If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable."

Cons: "Lost lugage not yet delibered"

Cons: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Cons: "food"

Cons: "Delay in take off 45 min!!!!"

Pros: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Cons: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Cons: "More options for gluten free food. Always get the same dish"

Pros: "Great crews, excellent customer service"

Pros: "Not being charged for my first bag of luggage"
Cons: "Nothing"

Pros: "In flight entertainment was great"
Cons: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Pros: "The crew was excellent."
Cons: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Pros: "Flight was in time"

Pros: "Good food and crew"
Cons: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Cons: "Better in flight entertainment"

Pros: "The crew were polite and friendly"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Cons: "Missed the flight due to late landing from earlier connection"

Cons: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Pros: "No extra charge for simple refreshments."

Pros: "Nothing"
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Pros: "Everything was fine"

Pros: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Cons: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Pros: "Enjoyed my food, especially tasty for airplan fare!"
Cons: "Not enough leg room"

Pros: "Personnel"
Cons: "Nothing"

Pros: "It was a wonderful flight and service . Hospitality and welcoming."
Cons: "Nothing everything was amazing ."

Pros: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Cons: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Pros: "Faster"
Cons: "Waited a while before take off."

Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Pros: "Service was great, flight was on time and I really enjoyed everything"
Cons: "Little turbulence but overall it comes as usual so it was worth the flight"

Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Pros: "The fresh bread and cheese."
Cons: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"

Pros: "Charmingly nice crew and involving captain"
Cons: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."

Cons: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Pros: "This is what happens when you get roped in by a low price."
Cons: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Pros: "nothing"
Cons: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Pros: "It was Amazing staff helpfull and fresh.. love it"
Cons: "Flight of almost 3 hours was not entreteiment at all just magazines."

Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Pros: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Pros: "leg space in plane"

Pros: "The fact that the plane made it to SFO"
Cons: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Pros: "Crew was great"
Cons: "Not enough food"

Pros: "Good seat near the front."
Cons: "Delayed arrival by 30 minutes."

Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

Pros: "Efficient check-in."
Cons: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Cons: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Cons: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Cons: "Small leg space"

Pros: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Cons: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."