Daily cleaning, installation of cabin HEPA filters on flights from Abu Dhabi to Panama
Most visitors from Abu Dhabi need to provide a negative COVID-19 test result and/or quarantine to enter Panama. Travelers are allowed to enter Panama.
Read more about travel restrictions for Panama
Visitors from Abu Dhabi are not required to quarantine after entering Panama.
Visitors from Abu Dhabi must present a negative RT-PCR (NAAT) test taken 48 hours before departing to Panama.
Current regulations for vaccinated travelers to Panama: most visitors from Abu Dhabi may enter Panama but may still need to provide proof of negative COVID test.
Travel Declaration Form
Masks: Required in public spaces.
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Scores according to KAYAK customer reviews
Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Pros: "I love your hostesses"
Pros: "Private cabins in business class"
Cons: "Better control over boarding process"
Cons: "No comments"
Cons: "Flight was a little long!"
Pros: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Cons: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."
Pros: "As always crew magnificent"
Pros: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."
Cons: "Food was atrocious!"
Cons: "The flight is too long"
Pros: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Cons: "More space for shoulder and legs. Espicially for a 11h flight"
Pros: "Crew was good and helpful. Food was good. Seats were comfortable."
Cons: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."
Pros: "Overall great service!"
Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"
Pros: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Pros: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Pros: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Cons: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Pros: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Cons: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."
Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Pros: "Flight attendants are ok"
Cons: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Pros: "service, food and cleanness"
Pros: "Individual service, happy and natural looking crew, comfort and company aim."
Cons: "the returning flight from Doha to Chicago was absolutely old and small."
Cons: "Seat number was the same but different position from one reserved online"
Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Pros: "the room on the plane, the food, the service was all great ! I was worried about the international flight but Qatar made it a great experience!!!"
Cons: "I can't think of anything that was negitive"
Pros: "Qatar airways is the best in middle East"
Cons: "Long hours from Doha to Atlanta"
Pros: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."
Pros: "Polite staff keen to help"
Pros: "The crew were all lovely + meals were excellent."
Pros: "Wonderful Experience with Qatar airways, as always."
Cons: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."
Pros: "It was just a lovely airplane with a lovely crew. Also, good airplane food."
Pros: "Departed n arrived on time"
Cons: "Small old plane crow were tired I think"
Pros: "Lo mejor de estos vuelos es sin dudad el servicio del personal de vuelo, son muy amables y se esmeran en mantener cómodo a todo el mundo, te dan botellitas de agua, jugo, hielo, lo que pidas."
Cons: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."
Pros: "Food was good."
Cons: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"
Pros: "From start to finish the whole process with Qatar Airways was smooth and excellent."
Cons: "Expect more then OK from Qatar."
Pros: "Attentive service ready to appease any request very clean toilets"
Cons: "Type of aircraft Films Selections in particular World Group not changed much since April"
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."
Pros: "Food and entertainment"
Pros: "Almost nothing"
Pros: "Food and drink options. Courteous."
Cons: "Smells from others"
Pros: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Pros: "Crew was great"
Pros: "I loved the kind and friendly staff of Qatar airline. They were very organized and helpful. We missed our flight due to delays but they took great car of us and guided us through the process."
Cons: "They seats were too close. The person in front had his seat back and was practically in my lap. Annoying."
Pros: "everything was great. huge seats, large legroom."
Cons: "expand scheduels"
Cons: "Food served on plane"
Pros: "Crew was very nice and helpful"
Cons: "There were no options for food and I don’t like their only option so I did not eat"
Cons: "Be on time"
Pros: "crew was pleasant"
Cons: "both flights delayed. In one we were stuck on a bus on the runway before we were allowed to board. food and altitude in colombia made me sick"
Cons: "Hicieron perder mi equipaje."
Pros: "Direct flight"
Cons: "Very poor baggage drop, sandwiches were poor"
Pros: "The crew,workers seemed to try to get people accommodated The straight flight to my destination"
Cons: "My seat was broken, which wasn’t my seat but moved there because I was accommodating to other people with companions that decided to seat where ever they liked but their own seats. The flight attendant asked me to move so I did. I didn’t like that we boarded late with no explanation as to why When they started boarding us , it was chaotic"
Cons: "Uncomfortable flight. Seats too close to each other. Temperature too high."
Pros: "Not good"
Pros: "No delay in takeoff"
Cons: "Check in was incredibly slow, food was substandard"
Cons: "From NY to the San Salvador we arrive safe excellent fly. What I did not like was to wait 4hours and 54 minutes . And to Waite 3 more hours almost the fly from El San Salvador to Panama and the fly was for 1 hour and 54 minutes that’s was too much to wait and was very awful. Avianca food did not like it. Thanks,"
Cons: "Avianca decided to strand a bunch of passengers at 2am and the reason was that the pilot was "sick." When we asked to be switched to a different flight so we would not have to wait until 2pm the next day, they eventually booked us on an early flight. We stayed in the airport overnight in anticipation of this flight. The next morning they informed us 10 minutes before boarding that they delayed that flight so we could no longer make our connection. We had to spend 15 hours total in Bogota airport before being able to go home. Avianca used to never be this inconsistent with flights. They should not be allowed to do whatever they wish to passengers flights and offer minimal compensation when they inconvenience customers."
Pros: "Served a snack and had usb charging in headrest."
Cons: "Seats very uncomfortable and crew more friendly with Spanish speaking people."
Pros: "Very professional and friendly crew, with easy check-in at the airport."
Pros: "Nice employees."
Cons: "Departure delayed."
Pros: "Entertainmente system, confortable seat"
Cons: "Had to wait 40 minutes in a bus to get to plane"
Pros: "Loved the fact that Avianca had a female pilot. This is the first time in my years of flying (and I fly a lot with many airlines) that I’ve heard a female announcing as the head pilot. Very cool. The staff are very friendly and helpful. Avianca also serves hot food and they don’t charge for wine and/or other drinks. The airplanes are very clean and love the mini screen behind each seat. They also have descent movie selections."
Cons: "I needed to connect to work during the flight but low and behold no WiFi. This was the only negative thing; everything else was fantastic."
Pros: "Un vuelo maravilloso sobretodo por la calidez de su personal en tierra y a bordo! Viajamos con mi esposo y mi hijo y tuvimos el mejor servicio, sumado a la puntualidad en todos los itinerarios y los acuerdos y salas VIP en todos los aeropuertos."
Pros: "Voucher for lunch"
Cons: "No accommodation to change flights. No honest updates."
Pros: "Very smooth day at the airport and in travel. Thank you Avianca"
Cons: "They changed my flight. The dates were so bad that I didn't take it. I filled the refund form , but I'm not even sure it's going to wrk"
Cons: "I didn't use my flight. Bought insurance but when I tried to change my flight it cost more that just buying another flight."
Pros: "Love it was very confortable make me feel safe"
Cons: "Food was ok by the could had improve. For example they should that have a vegetarian option I do not eat ham or pork"
Pros: "Boarding and exiting were fast. They also let me take on a carry on that was far too big to be considered a carry on. Lots of overhead space. Oh and they give you a blanket and pillow to use during the flight."
Cons: "The service and entertainment wasn't as good traveling on this airline to the US as it was traveling from the US. Barely any entertainment besides fold down small TVs for every 4 rows. The app they tell you to download was useless on this flight too."
Pros: "The crew is always professional and friendly. The planes are always clean. The snacks are always tasty and the entertainment when available is always just right."
Cons: "I really like Avianca. No suggestions for improvement. Keep up the good work."
Pros: "Great service, quick boarding, Nice, comfortable plane"
Cons: "Food is just okay, not varied."
Pros: "Tasty little sandwiches, everything went smoothly."
Cons: "Lost our bags in Panama City even though we had a five hour layover."
Pros: "Plane is fine"
Cons: "They change the flight at the last minute so they can acomodate their own staff.."
Pros: "Pilot excellent even in bad weather"
Cons: "Food very bad"
Pros: "We had great seats with lots of leg room."
Cons: "Boarding took forever"
Pros: "The crew was smiley and sweet."
Pros: "Nice Avianca flight crews and ground crews on all three flights. All flights on time. All seats had good leg room. Soft landings."
Cons: "I didn't know where I should go after Customs in Sao Paulo, Brazil. I was connecting to a domestic flight to Goiania, Brazil, so I needed to drop off my checked bag somewhere to be sent to the plane's cargo. I went to the check-in desk for Avianca, and then they pointed me to the nearby bag drop-off area, which had a 45-minute line. The time wasn't too important for me in that I made it to boarding 25 minutes before the flight--the part that would have been better would be to have on the itinerary that I go to the Avianca check-in/bag drop-off area in Terminal 2 after Customs."
Pros: "On time"
Pros: "Avianca is a great company will definitely fly with them again."
Pros: "Airplane was clean, modern, and very accommodating (cup holders, usb port, large touch screen entertainment systems for which they provided headphones FREE of charge, free hot turkey and cheese mini croissant with a mini cold doughnut, fresh drinks). Staff were also super nice and accommodating, flight was smoothe. Oh...and seats leaned back quite a bit more than on other airlines i've used in the past."
Cons: "I needed to change the date,,,,but no answer at Avianca....so I ended up wasting the full amount I paid.NEVER AGAIN do I use KAYAK!"
Pros: "It was good"
Pros: "The staff, including the gtound staff was very helpful"
Pros: "La atencion y el estado de los aviones. Los tiempos de embarque"
Cons: "En el vuelo de regreso tuvimos un retraso lo que nos hizo perder el vuelo de conexion. Sin embargo, nos ubivaron en un excelente hotel y avianca cargo con todos los gastos,"
Pros: "Great service, good food and enterteinment."
Cons: "The plane was cancelled and we where re-routed to bogota and then the plane arrived late in bogota and we missed the flight to Cartagena. We had to stay overnight in bogota. A mess. Horrible service"
Cons: "No fueron puntuales"
Pros: "I was rebooked for this missed flight on American, thank God. And Avianca did give me a hotel and meal vouchers for the extra 15 hours I had to wait for my new flight."
Pros: "Treatment during the flight was nice. The food, bevarage, blanket, etc were provieded."
Cons: "Delayed flight causing that the connection was lost. They dont fixed with Bogota connection to wait for the travelers."
Cons: "massive delay in the counter"
Cons: "They cancelled the flight THREE times!!! It was awfull, frustrating and I lost my connection filght to Lima on the scheduled day."
Pros: "crew need to be more polite and kind"
Cons: "just a more kind crew would be great"
Pros: "Crew was excellent, and the distance between rows are enough so seats are very nice."
Cons: "Food stuff was not good & Turkish Airlines can not do anything to that due to Covid 19 Issue and they are following the rules."
Cons: "Very comfortable and well run."
Cons: "thanks for all from kayak"
Cons: "Cabin temperature too warm"
Pros: "service on the flight was very good"
Cons: "the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with"
Pros: "Crew was perfect, seat was great"
Cons: "All is well."
Cons: "The flight from Washington DC to Istanbul was very comfortable but the flight from Istanbul to Lahore was very uncomfortable. It was not worth the money. Turkish air line should use better And newer airplanes between Istanbul and Lahore"
Cons: "Nothing as could think of."
Cons: "New aircraft and better management"
Pros: "Service and attentiveness"
Pros: "The flight was quite good, with pretty tasty food, plenty of food and drinks, chairs reclined quite a bit, little extra and gifts for kids, slippers, socks, ear plugs."
Cons: "Boarding prices very disorganized. No announcements and a crowd sprig where everyone just pulled at the gate. Very few announcements in general."
Pros: "Like the personalized service and the extend that the crew spends time serving each meal."
Cons: "The first drink service after offering juice/water needs to be better. They put up bottles but do not go to customers checking for drinks. Due to delay in takeoff we were sitting on tarmac for 40 mins. I saw people being served but several people did not. Should make the process more formal. Also serving nuts or pretzels to go with the first drink would be nice."
Pros: "Nothing much to shout about this flight. It got there safely?"
Cons: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Pros: "overall, service was great"
Cons: "seats are too narrow"
Pros: "Personal Travel bag"
Pros: "On title"
Pros: "Super service clean nice airplane ✈️ departing arriving on time"
Cons: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
Cons: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
Pros: "The meals and in flight entertainment."
Cons: "I needed more leg room. I felt squeezed"
Pros: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Cons: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."
Pros: "Helpful crew, good food, comfortable seat."
Cons: "flight was delayed for 40 min."
Pros: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Cons: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"
Pros: "Excellent food"
Cons: "Long wait for toilet"
Pros: "Food from Cape Town to Istanbul was very tasty and juicy. Yummy."
Cons: "Short transit time. Very risky. Small seats."
Pros: "Loved the service, comfort, entertainment, etc. All of this was top notch and the 13 hour flight went by very quickly."
Cons: "The boarding process was a nightmare. I blame my country more than the airline for the new security procedures needed but I literally went through 4 security checkpoints to get on the plane. Not only that, I had to give up my iPad and my $4000 camera to checked luggage at the gate (not my luggage but theirs). Again...not the airlines fault but it was an absolute cluster F...."
Cons: "Too long"
Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."
Pros: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Cons: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all. Seats had lesser room."
Pros: "Decent food & entertainment but that doesn't change the fact that my flight didn't actually go to my destination, which is the purpose of booking a flight after all, no?"
Cons: "Rerouted us to Adana without warning. No help in rebooking flights. No instructions as to what we were supposed to do. Had to stand in several very long lines - incredibly disorganized. Lost an entire day of my trip."
Pros: "Service on board was terrible..."
Pros: "Seat comfortable good leg space"
Cons: "Food quality and selection of items and taste"
Pros: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
Cons: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."
Cons: "Old plane"
Pros: "Todo estuvo bien. Me gusto mucho la aerolínea turkish! La recomiendo"
Cons: "Delay in receiving luggage ,"
Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Pros: "getting off the flight"
Cons: "the men attendants on the flight were rude. 1 got half a cup of orange juice on me and never apologized. got passed up for drinks had to stop them and ask everytime."
Pros: "Nothing, other than the relief after it was over"
Cons: "I was moved 5 times on the plane, each time to accommodate a Muslim woman wanting to sit with female friends. After being pushed to the back, 10 minutes into the flight they moved one of the Muslim woman with crying baby, non stop crying from the check in until landing, to the back across from me. Same woman made me move to sit with friends. Staff had no ear plugs."
Pros: "EXCELLENT AIR LINE"
Pros: "The food was pretty good."
Pros: "Most things about the flight were great. The staff were friendly and I really appreciated the friendliness toward our four boys."
Pros: "Food and boarding process"
Cons: "Lost luggages."
Cons: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"
Cons: "Rude stewardess"
Pros: "The service, the food, everything."
Pros: "I liked the good timing and the comfort seats with good service."
Cons: "I wish if they give more than one bag with more weight to be 2 traveling bags and 40 kg for both."
Pros: "Once on board flihht was fine."
Cons: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Cons: "Bigger seats the new ones are way to narrow"
Cons: "It's KLM. What else do you need to know."
Pros: "Klm's consistantly high standards in everything they do."
Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"
Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"
Cons: "Boarding was very slow."
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "Great service"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "The attendants took great care of us. Super smooth flight."
Cons: "We did not get two of baggage at the destination."
Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Cons: "Bag was lost"
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."
Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."
Pros: "KLM food and service are great"
Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
Pros: "Overall, good flight"
Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."
Cons: "I lost my luggage in the final distention (Riyadh city, Saudi Arabia). I reported it, but no replay until now."
Pros: "The seat was fine for economy"
Cons: "You should offer free wifi! Air Canada should lead the way and be above the rest!"
Pros: "I like that the pilot to managed to take off in the snowy conditions and arrived our destination LA our time. The crew was amicable. That was it really."
Cons: "I felt the plane was not very comfortable for a 5 1/2hr flight. I will not fly this plane never on transatlantic it just not cozy like big airbus or b777. Air Canada should invest in big planes if it want to cash out on the passengers connecting their pacific flights."
Cons: "I used Kayak to find my ticket and fill out my information (all kayak logos on top of the page and so on). However, when my confirmation email and e-ticket came in, they were issued by Budgetair.com. I had no experience with them and took it to be a reliable website since they were working with Kayak. However, I had to change/cancel my flight because of delayed passport delivery, and this is when everything turned very Ugly! I had to spend an hour over the phone to get connected to an agent with BudgetAir, who disconnected the line within 2 minutes saying: “please hold so I can pull up your information”. This game went on for 6 hours. I tried to connect with the airline directly to make the change, which was not possible since Budgetair had placed a restriction on this ticket. After 6-7 hours, which meant no work for me or lunch because I was sitting behind my desk with a phone on my hand, I got through an agent who was rude and impolite. He took 15 minutes to find flights for the new dates (I did it in 2 minutes on their website), and then told me to pay $315 in extra fess. When I inquired that the prices on your website for the exact same ticket is way cheaper than my original ticket price, he got angry and aggressive. Basically implying that I have no choice to take their offer as is, or let go of my original ticket price of over $2000. Long story short, DO NOT buy from BudgetAir if you like having a peace of mind!"
Cons: "Air Canada try their best to charge you for anything and everything! Including services that I just take for granted on other airlines (such as entertainment). Never booking AC again"
Pros: "Crew was helpful in answering questions"
Cons: "The only food served was a pay option only."
Cons: "Our flight was delayed from Honolulu. This made Customs and Screening stressful...as there was only 45 minutes to get through and then to the gate. No one advised that there was another plane shortly, which would have reduced the feeling that we had to sprint down to the gate. Otherwise a very good flight"
Cons: "Really doesn't fit into the "didn't like" category but my boarding pass said Zone 6, however there was no Zone 6 called nor signage for it. Even the person checking our boarding passes was surprised. Just a comment really!"
Pros: "Quiet night flight, friendly service and ok entertainment."
Cons: "No surprise but food definitely nothing special, disliked big fees for baggage."
Pros: "I was reading so much about how cramped and uncomfortable the seats on Air Canadas 787's, but I don't think their product is any worse than most other economy class products out there."
Cons: "Their "continental breakfast" was a dry piece of banana bread and yoghurt. No jam, butter cheese or other spreads to compliment with your bread. Most disappointing "continental breakfast" I have had on a plane!"
Pros: "Food was decent."
Cons: "We paid extra for bulkhead seats at the front of economy. One of the stewards working in business class repeatedly came to get something out if the compartment over my head. The noise woke me up over and over. I finally asked him what he was getting and he told me it was his lunch! Irritating."
Pros: "The ease of boarding the plane and the crew wa attentive and pleasant."
Cons: "Food was not great, but was edible. Leg room was not as good on the long flight as the shorter connector."
Cons: "In-seat entertainment - screen not working"
Cons: "When there is a delay, even when weather related, show some empathy and feed stranded passengers!"
Pros: "I liked how they provided beverages"
Cons: "the seats were too close together, the staff seemed a bit unprofessional, and the big one for me was having to buy ear phones to be able to watch a movie... seriously?"
Pros: "Crew responsive to service requests. Was able to select an exit row seat upon checkin online. Enough room for carry-on luggage to be stowed Check in helped us get to flight on time despite many customers."
Cons: "Limited selection of on-board food (Many items in the menu were not available)"
Pros: "Very good crue"
Cons: "Very concientiousvAiur Canada employees"
Pros: "I hated both my trips with Air Canada. I payed extra for a better seat and the one I got was dirty. The tv was NOT working. On top of the 5 hours delay, I hated all the experience. The attendants messages is never clear and focus. It's like Air Canada is employing teenagers with NO work etics or professionalism. I am a frequent flyer and will NEVER flew with Air Canada again. The cheap ticket is not worth the cheap aircraft and cheap service I received."
Pros: "Absolutely nothing."
Cons: "No flight attendant came during the entire course of the flight, even after I had pressed the button for one. One flight attendant was extremely hostile. Horrible experiencing flying to Vancouver from Vegas."
Pros: "Not anyone's fault --- delayed due to Fog. Then on rout to Ottawa when they started selling food, they ran out of the main breakfast meals and or cheese plates by isle 19."
Cons: "The leg room under the seats is impeded by the seat support structure. This is not such a problem on other planes."
Pros: "Very friendly service, good food, good entertainment selection, comfortable seats and ample room for carry-on luggage"
Cons: "My headphone jack didn't work so it was hard to use the entertainment system as I had to hold the headphones in the right position for the entire flight - not a huge deal of course just inconvenient. My flight was also delayed and I could not make my connection..I understand delays happen but I don't understand why there was such little time between my first flight and my connection...seems silly. Luckily I was put on the next flight which I am very appreciative of."
Pros: "- Air Canada reps are nice, just super unhelpful - Friendly team, but not empowered to really help and quick to pass you off to others"
Cons: "- We tried to check in online and got an error message. When we got to the airport 2 hours before our flight, we were told by customer service rep #1 to join a line. At the front of the line, same rep told us "Oh it's probably that now you need a visa." - Why not tell people when they try to check in why there is an error? The new rule went into effect in December, and we hadn't been to Canada since needing a visa. Once we had been accepted, we were passed off to another employee who couldn't figure out why he couldn't check us in. Then another, who said "I'm only helping you because your flight is delayed, the flight should have closed by now." (Not exactly comforting, and considering it took them 2 hours to help, not super helpful either.) - When we ran to the gate, the people running the gate told us that the aircraft hadn't even landed, but weren't communicative in timing, didn't update the time on the boarding screens, etc."
Cons: "Luggage delivery was slow it took almost 20 min very inefficient compared to other airport we r travelled to other major cities"
Pros: "No problems, clean, friendly staff, comfortable chairs with the head rest that folds up towards your ears."
Cons: "No complaints."
Pros: "Friendly and helpful flight attendants"
Cons: "They boarded early while our connecting flight was late. They told us they could not allow us in even though we arrived 1 hour before. Had to purchase all new tickets."
Pros: "Smooth flight and we arrived ahead of schedule"
Cons: "I as first time travel from US to Canada no information given on flight regarding how to get to connections and customs. Unaware of requirements to claim luggage after customs and before security We were surprised at the lack of any offer of snacks on a five hour flight"
Pros: "Not much"
Cons: "Over crowded uncomfortable seats No entertainment only to purchase an IPad or download an app. Too small if a plane for that flight. Will not fly Rouge service sgain"
Pros: "The crew"
Cons: "The flight was changed too often."
Cons: "AC was helpful arranging a delivery of the delayed luggage. But carrier was further delayed from the scheduled delivery time."
Pros: "Airlines keep the cabin too cold. On the domestic of the travel leg blankets were for additional pay which is crazy - I understand about meals, but blankets are required only because the conditions offered by the airline are uncomfortable. One luggage was lost, but that is now almost part of travel."
Pros: "Flight was good.dela"
Cons: "Delay for both ways"
Pros: "We left and arrived on time. Crew was courteous. Streaming service was surprisingly good!"
Cons: "Food was not good, and there was little food and drink service. Having to pay for an emergency exit seat."
Pros: "Stewardess was friendly Movies were good Relatively room and clean Customs in Vancouver was awesome!!!"
Cons: "Steward getting on the plane in Shanghai had an attitude, was actually a jerk Food was not very appetizing"
Cons: "On the air canada website it said food included on international flights but when I got on the plane they said Panama - Toronto was not covered as International. ...really?"
Pros: "Everything was satisfactory. I wasn't expecting to pay for my light suitcase"
Cons: "The seats"
Cons: "Lost bag"
Cons: "Everything ! Customer service was terrible , slow non appreciative , all rude , cramped seats , zero snacks provided and less than 3 oz. of water given .. Not worth the money !! Fly united or American"
Pros: "Billy Bishop airport is awesome!"
Cons: "Flight was delayed and crew didn't accommodate a rebooking despite availability .. Although original flight did board soon after."
Cons: "The flight was delayed. Air Canada didn't provide hotel accommodation for missing connection. Only reimburse C$100 for hotel stay. The cheapest hotel found near the airport cost C$185. Only gave us C$10 per person for meal. We'll never fly Air Canada again."
Pros: "The ground crew were always nice and friendly. They worked hard to deal with delayed flight, missed connection, and tight alternate connection. Flight crew were also friendly and helpful."
Cons: "Four-hour flight delay released in one hour increments without announcement -gate displayed "on time departure" for the duration of the delay. Our hassles were compensated with meager meal vouchers given too late, There was no pre-boarding on our flight (just one big cattle call) which made boarding with child and gear extra awkward,"
Pros: "Very nice people, seats large enough"
Cons: "impossible to work on my computer, plug without enough power turn off automatically"
Pros: "On time arrival."
Cons: "The crew left the lights on the entire flight and it was a red-eye flight. Boarding was disorganized and made us late. Service on the flight was very poor and slow. Took them all flight just to pass out drinks."
Pros: "Airplane was clean and crew was nice."
Cons: "We purchased tickets for Air Canada, only to find out that it was their budget flight, Air Canada Rouge. No television on a long Trans Atlantic flight - How boring! Talk about "bait and switch"."
Pros: "The flight was smooth and pleasant . The crew is friendly and acoomodating. the fligt back to Edmonton was on time. Boarding was smooth and fast."
Cons: "Flight to Vancouver was delayed for half an hour. It's a good thing I didn't have a connecting flight to catch."
Pros: "Nothing really."
Cons: "The fact that 10 minutes before we were suppose to originally board the staff at DTW was trying to get people to give up seats because they oversold the flight which should have taken care of before that. It also doesn't help that the flight was late arriving and unboarding so that it could be reboard by new customers and updates were unhelpful and useless when attached to the plea for someone to give up their seats. 0 out of 5 stars...would NOT recommend."
Pros: "It was quick and easy and saved me a hour drive!"
Pros: "Crew was pleasant and helpful"
Cons: "No leg room. No entertainment."
Airlines flying from Abu Dhabi to Panama have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Abu Dhabi to Panama
Masks required on board, masks provided on flights from Abu Dhabi to Panama
Social distancing seating
Middle seats unavailable to book on flights from Abu Dhabi to Panama
Testing for antibodies, testing for symptoms for flights from Abu Dhabi to Panama
Waiving of change fees. Search flexible flights from Abu Dhabi to Panama