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Cons: Timing

Pros: Overall crew is polite and nice.

Cons: Ground staff needs some training in assuring privacy of customer, during my whole checkin process a gentleman who is another customer stand next to me.

Pros: Coffee was excellent.

Cons: Flight was delayed, we almost missed our connecting flight and our bags were not on the same flight.

Cons: Catering could have been better

Pros: Title says it all

Cons: Title says it all

Pros: Nothing

Cons: The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.

Pros: Comfortable seats

Cons: Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC.

Pros: New plains, great crew, on time. Quick check in, great price.

Cons: Sandwich was small but in Swiss I got only an ice cream on the short flight like this, so that seems to be OK.

Pros: Really easy experience - friendly, organized, on time and a great price!

Cons: I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest.

Pros: Punctuality

Cons: Comfort and food

Pros: Always on time and prices

Cons: Nothing

Pros: Cheap ticket prices

Cons: Bad in plane services Very bad in payments Lake of latest aviation regulations

Pros: There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers.

Cons: Seats don’t lean back and felt tight width wise. Lots of busses involved.

Pros: Always on time

Cons: Nothing

Pros: Easy; fair prices; budget rates

Cons: no entertainment (N/A)

Cons: Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move.

Pros: Nothing

Cons: As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case.

Pros: Took off on time

Cons: Chairs

Pros: Cheap ticket prices

Cons: Bad in plane services Very bad in payments Lake of latest aviation regulations

Pros: Even though the plan was full, the boarding process was quick.

Cons: Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile.

Pros: good onboard service

Cons: the business class wasnt really so good to my expectation.

Cons: No food

Cons: Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options.

Pros: Nothing

Cons: The while tip was so bad

Pros: Loved all of it. Zero complaints

Cons: No comment

Pros: Price was really good

Cons: Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port

Pros: The company of the 7 year old girl in the seat in front.

Cons: The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm.

Pros: Cheap price with basic seats but all in good order and plenty of leg room

Cons: The check in processes was very very slow

Pros: Nothing.

Cons: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Pros: The flight was on time and pilots provided on time updates.

Cons: Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it.

Pros: The price

Cons: Screens or just at least free water or drink

Pros: Coffe

Cons: The men from the crew was not friendly at all

Pros: how convenient it is

Pros: Nothing its was fast and no entertainment in board

Cons: Small seat

Pros: Crew

Cons: Bahrain airport

Cons: The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea.

Pros: Food

Cons: Tv not work

Pros: To be honest nothing

Cons: Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings.

Pros: crew was not amazing at all. basic.

Cons: my luggage never arrived in Dhaka.

Pros: Well managed. The crew always had a smile on them and seems to be very helpful.

Cons: The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of.

Pros: It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same.

Cons: We asked one of our hand bags to be checked in. But was told we will be charged.

Pros: Crew was friendly and caring towarda a patient.

Cons: Delayed by 30 mints

Pros: Worst service

Cons: Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given

Pros: Nice clean plane

Cons: Snacks would have been better than a cheese sandwich

Pros: Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up.

Cons: The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates.

Cons: The entertainment system was horrible.

Cons: Space of between the seat roll is quite small.

Cons: Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company.

Pros: Nothingv

Cons: Very bad

Pros: The price. It was cheap this time around.

Cons: The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest.

Pros: We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt

Cons: We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava

Pros: The seat on the Boeing 787 is the best. Decent legroom.

Cons: The crew was never friendly or very accommodating - like it was a chore. Some cultural thing ?

Cons: 90 min check in is hardly acceptable and indeed nerve recking

Pros: It is on time. Nice aircraft and crew.

Cons: The breakfast needs improvement.

Cons: Evrything!

Pros: The flight was pretty smooth.

Cons: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.

Pros: 정확한 출발시간. 저렴한 가격.

Cons: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.

Pros: good

Cons: na

Pros: friendly staff, well organized