New Orleans hotels near Cigar Factory New Orleans

Pros: The Hotel Monteleone is an outstanding property. We were pleasantly surprised with our King room. It was small, but very comfortable and tastefully decorated. The hotel bar is one of its trademarks. We enjoyed the carousel and the intimacy that it brings, all the while being able to chat with some of the other patrons. I had a 30 minute massage at the Spa Aria. The masseuse (Ellen) was excellent and very knowledgeable. The spa lobby was a bit overly crammed with merchandise for sale, but smelled great and had good attention at their front desk.

Pros: We have always wanted to stay at the Hotel Monteleone. Since we were traveling to New Orleans with friends from Ohio who have never been to the south, we decided to splurge. The experience and treatment we received during our stay was far above my expectations. Upon arrival we were greeted and assisted by the valet, doorman, and bellman. While speaking to the man during check in, my husband asked if a king upgrade was available. He then moved us to a king room complimentary. Our room was so nice with custom items making the stay extra special. We wanted dinner suggestions and some tour suggestions. The concierge, Anita, was great! She was very patient and knowledgeable of the area. She could tailor her suggestions to your specific requests. She was very great with multi-tasking and never once made us feel rushed on a decision. When one of the tours we wanted to book was sold out, she called 3 other vendors until she found an opening. The staff at Hotel Monteleone are all very friendly and speak everytime they see you. Even a lady from housekeeping stopped to ask how we were enjoying our stay. The location is central to EVERYTHING. When in New Orleans, we typically walk 8-10 miles per day, but Hotel Monteleone is so close we averaged 4-5 miles. This hotel is definitely worth the price.

Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.

Pros: Excellent service. Doormen were friendly and engaging; they greeted my two young children with our every entrance/exit and asked them about the activities in between, made some fun suggestions for meals and places of interest to visit- really added to the experience for each of the kids. Small rooms, but comfortable, good noise control - was not disturbed despite business of lobby and hallways. Beautiful foyer and delicious menu at Criollo, the restaurant downstairs. Will certainly return to this hotel for its service, comfort, attractiveness and convenient location.

Pros: Location

Pros: - The location was in perfect proximity to the French Quarter (in the French Quarter) on the gorgeous Royal St which is, in my experience, the prettiest street in the French Quarter - There are ample antique shops, art galleries, restaurants, jazz clubs and cafes nearby - The hotel is exceptionally lovely, very clean and well-maintained - The rotating carousel bar on the first floor is fabulous with a great jazz band on Saturday nights. - Rooftop pool is gorgeous but was always full - The Spa sounded fantastic

Pros: The pool was a welcoming retreat after a day of touring the city. The staff were extremely helpful and pleasant.

Pros: Clean, excellent position, i spent some hours by the rooftop pool and have found it amazing

Pros: The Monteleon is a great hotel in the heart of the French quarter . Loved the atmosphere, Carosel Bar, and friendly staff. Our stay was wonderful. Will look forward to stayintg there again on our next visit to New Orleans.

Pros: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!

Pros: Staff was very helpful and friendly. When our room was not ready on time, we were upgraded to a beautiful suite. Hotel bar was lively with friendly servers. Rooftop pool was a fun place to relax before dinner. Beautiful lobby. Perfect location near great restaurants in the Quarter and downtown spots.

Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!

Pros: Rooftop Pool and Carousal Bar are a must to see when you stay here. The beds are also very comfortable and plush and the built in mini-fridge was very convenient (not filled with items meant to upcharge which I appreciate). This place is definitely a go to place to stay in New Orleans

Pros: Beautiful hotel; great staff.

Pros: Hotel Monteleone is a beautiful, grand old property steeped in literary history. The service staff was excellent for the most part.

Pros: I loved how attentive the staff was and how quickly they addressed any issues or questions. I loved the atmosphere, the cleanliness, the Carousel Bar and lobby were beautiful, and they were more than accommodating.

Pros: Location was perfect for walking to just about everything in the French Quarter and just a block away from Bourbon which cut down on the noise level. Staff was extremely nice.

Pros: I like the style of the hotel in that old hotel feel. You could see the history in the main lobby

Pros: Total atmosphere, very clean, very good location.

Pros: charming. wonderful staff and loved the spa

Pros: The location was perfect. We were able to walk everywhere we wanted to go

Pros: Very historic and romantic. Room and bath a bit small, but made do.

Pros: Hotel was wonderful and staff for very friendly

Pros: Service and location. Quietness and comfort were great. Loved the historical significance.

Pros: Everything except pool deck locked at night

Pros: Staff did everything to make stay perfect

Pros: Location

Pros: The hotel was great. I travel a lot and this was one of the nicer places I have been.

Pros: Beautiful, totally updated and high tech. Not overly luxurious but nice and super comfy rooms. Great gym facility and pool looked nice but we didn't venture down there. Can get busy with conferences and hear it's busy during football home games. Decent location if you don't mind walking. Street car stops right outside hotel which is mostly convenient unless it's running late or comes early. If it's busy (people buying tix, traffic) it can take a while longer than anticipated to get to your destination. We walked back from the French Quarter a few times...not a bad walk, probably around a mile. The location was fine for us but may not be for everyone. For the great rate we got for the amenities, the trade offs were worth it. All staff members were super nice, super accommodating and seemed to genuinely enjoy their jobs.

Pros: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.

Pros: Everything

Pros: Staff was helpful (they respond to text messages!!!!!!), several of restaurants and bars inside, quick walk to the Superdome, clean rooms, spacious rooms, nice room arrangement (so the bathroom/full length mirror was a little separate from the bedroom).

Pros: The customer service was outstanding. Everyone was very friendly, and helpful. Nikki who helped check us in, went above and beyond to help make our stay extra memorable!! Can't wait to go back.

Pros: The service and staff were wonderful! I have stayed at many hotels in New Orleans over the years, and the staff at the Hyatt was by far the most friendly, courteous, and helpful that I have ever experienced. I would absolutely stay there again and again!! Thanks Hyatt!!

Pros: It was dope. Clean. Modern. New.

Pros: Rooms were very comfortable and clean. Location was great.

Pros: comfortable bed, clean and staff friendly and helpful

Pros: Thought I was staying at a 5 star hotel. It was very clean and upscale.

Pros: I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.

Pros: Hotel, very friendly staff.

Pros: Very nice! We came for our anniversary and it was amazing. The staff made our night special.

Pros: The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,

Pros: Value and proximity

Pros: Friendly courteous service with a smile.

Pros: Easy check in

Pros: Beautiful views of the city and the Superdome, especially at night. Gorgeous facilities.

Pros: Location

Pros: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!

Pros: Location Cleanliness Comfort

Pros: NA

Pros: Nice building

Pros: The building is beautiful and there are great bars/restaurants in the lobby. Our room was spacious and very comfortable.

Pros: The pool is so nice! Our room was fabulous!

Pros: The location and the overall feel are great.

Pros: The hotel was beautiful, room was comfortable, staff was wonderful

Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!

Pros: Room was nice and comfortable, looked to be recently remodeled.

Pros: Central location right near Bourbon St and friendly staff

Pros: I like that we upgraded to the corner room on the 35th floor.

Pros: The atmosphere, from the employees to the location of the hotel. Everything was wonderful

Pros: Staff is incredible. View from room was great

Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.

Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!

Pros: It does maintain the Marriott standards

Pros: Great service! The beds were extremely comfortable.

Pros: Great location.

Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.

Pros: Location was great.

Pros: Location

Pros: Location was great, rooms were clean and the staff was very helpful.

Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!

Pros: close proximity to bourbon street.

Pros: Loved the hotel and the staff great location.

Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff

Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.

Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.

Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.

Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage

Pros: Nice hotel and location

Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym

Pros: I thought that the lobby was great! Valet was nice to have along with bellhops. Location awesome for mardi gras and really any other trip

Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints

Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.

Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.

Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.

Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent

Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.

Pros: Awesome, clean

Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5

Pros: Very nice hotel

Pros: Beautiful hotel with extremely close beds and quiet area

Pros: We really loved the room bed and service.

Pros: The hotel concierge George and Richard were most helpful!