Not the greatest of beds. Was ok, thin pillows, crisp sheets. Attentive staff, nice pool area (salt water), loud music in the bar. Excellent location. Prices are much higher during Jazz Fest, but ok value
4 stars
Bourbon Orleans Hotel
Photos of Bourbon Orleans Hotel
Overview
Set in the French Quarter, Bourbon Orleans Hotel is five minutes from Jackson Square and provides free Wi-Fi and a saltwater swimming pool. It is only a short stroll from Bourbon Street.
The hotel offers a 24/7 reception, as well as a concierge and valet parking. For added convenience, it features meeting rooms, porters and luggage storage. The hotel also offers a well-equipped gym.
The unique rooms offer an iPod docking station, bottled water and a coffee maker. They each have an in-room safe, a private bathroom and a flat-screen TV.
Bourbon Orleans Hotel houses Roux on Orleans Creole, which offers breakfast and dinner and provides guests with everything they require for an enjoyable night without having to leave the hotel. Guests are also able to try one of the many bars and cafés in the surrounding area.
New Orleans's attractions, including the New Orleans Mint and the Saenger Theatre, are within a 10-minute walk of Bourbon Orleans Hotel. Additionally, a range of tourist attractions are within easy reach.
Latest deals for Bourbon Orleans Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Bourbon Orleans Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Packed lunches
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
Things to do
- Bicycle hire
- Casino
- Evening entertainment
Parking and transportation
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Outdoor
- Balcony
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Walk-in shower
Workspace
- Fax/photocopying
General
- Storage available
Family friendly
- Kids meals
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Bourbon Orleans Hotel
8.7
Very good
2702 verified ratings
Wonderful
1603
Very good
464
Good
340
Okay
118
Fair
101
Mediocre
33
Poor
43
Summary of reviews
Guests say
Guests loved the hotel's great location, spacious and clean rooms, and friendly staff. However, there were complaints about service issues, including overbooking, noise, and lack of room service. Some guests felt the atmosphere was lacking, and there were concerns about the hotel's maintenance and amenities.AI-generated from customer reviews
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8.6 out of 10
1690 reviews
9 out of 10
104 reviews
9.1 out of 10
79 reviews
9.8 out of 10
1 review
8.6 out of 10
12 reviews
All reviews
Staff was great
Pros (+) Service and location.
Pros (+) Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so ...
Cons (-) I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us...
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Pros (+) Everything. The people working the desk when we checked in around 10pm were exceptional employees.
Cons (-) N/a
Pros (+) Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.
Cons (-) Everything was great.
Pros (+) Right by Bourbon St room was clean and nicely appointed great central courtyard with pool
Cons (-) Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
Pros (+) location is great
Cons (-) Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
Pros (+) - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room down...
Cons (-) - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal....
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Pros (+) I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.
Cons (-) I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
Location
717 Orleans Street, New Orleans, LA 70116
What's nearby
- Bourbon Street71 m
- Historic New Orleans Collection209 m
- Jackson Square219 m
- New Orleans Mint0.7 km
- Saenger Theatre0.8 km
- French Market0.8 km
- Frenchmen Street0.8 km
- Place St. Charles0.9 km
- Royal Street1.6 km
- Caesars Superdome1.8 km
- Robert E. Lee Monument1.9 km
- New Orleans Morial Convention Center1.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Bourbon Orleans Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
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See most recommended stays in New OrleansGood to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 0.8 km |
Nearest airport | New Orleans Louis Armstrong |
Distance to airport | 18.7 km |