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Cleanliness and Location. Within walking distance of City. Our Room wasnt automatically cleaned.
Que to check out / que to hold baggage - lots of waiting
The hotel provides a very good location to Tivoli Gardens and Train Station
The beds were extremely comfortable and the view from our room was lovely. We were upgraded from a city view to water ciew room. The reception staff took too long to answer the phone. Perhaps more staff are required?
Very comfortable beds. The executive lounge was good value. The location is good enough but it's a bit of a walk to the absolute city center.
The helpfulness of the staff could not be faulted and the choice of food for breakfast excellent.
First time ever a hotel charges a guest for an empty plate.. 76 Dk.. unprecedented! Buying a plate and cutlery would have much cheaper. It's cheap for a hotel under this marriottt flag to be as cheap.
the room and the wiew no
comfort Too long time tjekking out
Service in bar/restaurant The late check-in
The rooms were a good size for scandinavia, and there was a very good view. Although a 5 star hotel there was a general small mindedness and lack of orgnasation; very expensive wifi, very expensive breakfast and be careful when to go there as we just avoided very long queues. I arrived early and did not need to be told that normal checkin was at 16:00, when I did come back after 16:00 nothing had been done i.e. had to complete checkin, bags not already in room etc
Friendly staff Charges for late check out
Central location, very clean, friendly staff.
Incredibly friendly staff and great breakfast buffet. Location was great next to city hall, pedestrian mall and easy access to Metro and Train (to airport) Gym was closed
The location was perfect, next to the pedestrian shopping street. Our room was spacious and nice, something that was really important for us since we had our baby daughter with us. But as far as I know not all rooms of this hotel are spacious. Breakfast was OK. Generally we were really satisfied from the hotel selection.
Renovated room, good restaurant. No parking on building.
Facilities and staff friendliness much improved since my previous stay last year. Great rooms, bar catering and general service. Free WiFi is perfect for business.
The place of the hotel and our room was splendid . Must be really lovely to have have drink at the cosy bar when it snows . We look forward to our next visit .
the room is perfect and the service is very good,the location is not as good as we expected we got a bad expereince on payment,the old man made mistakes on payments,he deducated 1080DKKS moe from our credit card,and until now,we still busy on it
Internet is free throughout the hotel. Breakfast is good. Location is super. Hotel staff is friendly and helpful. Bathroom supplies are missing. I would recommend the hotel provides hair conditioner, shampoo, normal soap. All in one soap attached to the wall is not of a good quality. Superior rooms are good in terms of size, views.
The location in the heart of the city The worn out carpets
The location is almost perfect and the stuff are really friendly. The breakfest could be more optional but that's fine.If you go to Copenhagen ,you can freely choose Plaza and ask for the room with Tivoli view.
IT WAS A VERY GOOD PRICE AND LOVED THAT IT WAS WALKING DISTANCE TO TIVOLI, THE TRAIN STATION AND HOP ON HOP OFF BUS. STAFF WAS VERY HELPFUL. LOVED THAT THE BUILDING IS OLD BUT VERY WELL KEPT UP. IT RAINED THE FIRST DAY OF OUR STAY ! :-)
Location is close to the central station
Location Not really
a wonderful hotel, close to everything, a great experience
Spacy room Cold room. heating didnt work.
Very comfortable Hotel, selected primarily for its central location and proximity (and ease of access) to the Main Railway station and Tivoli Gardens. There was a lot of construction work in the immediate vicinity of the hotel resulting in some noise and disruption.
service, location room very small
location rooms needs to be renovated asap.price compared to quality is very high.
Staff was great, breakfast was amazing, and the hotel was in the perfect location. Good value in central Copenhagen.
Warm and cosy athmosphere in the building, helpful staff and good breakfast. Noise from constructions outside. Shower over bathtub could be better.
That breakfast and dinner was included and it had a relaxing environment,especially in the lobby area.
Room was very nice, new furniture, excellent breakfast, location - excelent. -------------------------
The facilities such as free evening buffet and free coffee & Tea all day are very much appreciated as also the fact that Wifi is free of charge in the hotel. Very convenient central location, nice to go out and explore without having to take a taxi or public transport. Despite having booked a double room for single-use, I was clearly given a single room, which is fine for just one night, but a bit cramped for a longer stay. The rooms are fashionably furbished but the depth of the cupboard isn't sufficient; one can't lay a shirt on the plank not in the length and not even in the width.
Hip and trendy designer atmosphere and friendly staff. Good evening buffet is a good alternative to expensive restaurants. The rooms (especially the single rooms) are rather small and hence inconvenient for a stay of more than 2 or 3 days.
Room was a decent size, good location and staff were helpful Breakfast choice was limited, evening buffet was not to our taste
Location and "laid back" facilities and staff The room would be too small for anything other than one or two nights
The breakfast was very good. The bed was excellent and I also liked the design. Very many nice design features throughout the hotel and in the room. A smell of fresh paint in the room. I believe the closet has been recently repainted.
Location.. Room quite basic, but clean and relatively quiet. The elevator was only half-reliable and stopped a few times between floors. The keycards for the room were a bit tricky also for the elevator you had to try the key several times to make it work. I stayed one night and changed for a new keycard once, but it did not help much.The room was only available with an evening buffee which I did not really need as I had other plans - the "free" buffee seemed okey though, popular and crowded.
Location location location. By far the best part. Complimentary breakfast was very good. It's more than just cereal and hard-boiled eggs. you get a range of meats, eggs, a good coffee machine, fruits, yogurt, etc. Very nice. Super friendly and helpful staff. Rooms are incredibly small. I guess this is normal for Copenhagen, but still. I had to get a "Double" bed room after the Singles were sold out, paying a decent amount more, and was surprised at how small the room was (can't imagine what a single would be like). Walls are then (but it is an old building) so you hear everything from your neighbor, as well as screams from Trivoli Gardens, as well as the nearby bell tower (kind of nice actually). In my opinion, not a good value for the money.
The proximity of the church bells... every hour, quarter hour, and half hour -at least we knew what time it was! Fortunately it stopped at midnight and re started at 8am. Pity for us we were staying here to lounge in bed all day and sleep/relax after a very long work period with no breaks. Also, there was no room service available, which didn't bode well with our plans of being super lazy. If you were here to sight see and do normal tourist things then it was fine. The hinges on the bathroom door are extremely noisy/squeeky/grinding, the guy at the desk said yes they were aware of the problem but there was nothing that they could do... so we wedged the door open with my shoes.
Location of the hotel and the facilities of the hotel
Breakfast Very tinny bath
Good breakfast, easy availability of city
Close to Tivoli Gardens and city centre. Clean, well-kept, economical, and a reasonable breakfast. Our standard room had bunk beds, and a pull-out bed that set up beside one of the bunks to make a double bed. With that up, the room was cramped. I would take the Commodore Room a second time, for another $20 Cdn. If you take the standard, be prepared to set the extra bed up yourself.
The position is excellent! 3 min walking to the central station and the main shopping street. The breakfast is perfect, fresh stuff! The std rooms are small but well-organized. I thought the shower impossible but in fact it was more then good!
I liked best the very light and warm accessories of the bed, it was really excellent. The light in the room was quite poor
Location, breakfast; price Noise of the gabage pickup each morning very early in the morning
Clean and pretty quiet. Close to central station. Efficient and tidy. Good value. Not necessarily a place to relax. More a base to explore the city from.
Very friendly and helpful staff, warm and clean rooms, a perfect break from the cold outside.
Convenient location, bar, tea/coffee facilities in room Reception desk always very busy; building overheated & poorly ventilated; ensuite badly designed, inconvenient and unsafe; expensive.
The staff all spoke English, they were usually helpful, although a bit slow to help the lines and lines of people waiting, and the room was good enough for 1 night. I really enjoyed the breakfast, and the free internet access. I dont know if there were any pictures on the site, and I realize Copenhagen is a very expensive city, but the room was much smaller than I expected... it was comfortable enough, but the value for the money was not really worth it. I felt like I was on a ship with how confined the room was. The walls are very thin, which made it difficult to sleep, but I realize it is a budget hotel, too, so it was fair, but just a lot smaller than I expected.
Great location and clean. Staff were very helpful in finding locations around the city and were always available. Close to good restaurants and shopping. Free Wi-Fi is a bonus! The beds are very very comfortable and there are nice new LCD screen TVs with several channels in English. Fairly pricey for what you get. Just don't be expecting the lap of luxury as this is not a very modern hotel. The "Family Room/Junior Suite" was pretty small comparatively for Continental Hotels but was comfortable enough for a few days. The shower in my friend's double room was just a shower head on the wall next to the toilet with a small door that separated the two on the wall...meaning there was no separation on the floor and it makes the whole bathroom wet.
location was great and so was the breakfast room was very tiny
excellent hotel staff room had no drawer space to unpack; no way to make tea in room
Location was good. Breakfast was good. Rates were reasonable. Area too noisy. Rooms were extremely hot and a little musty. Free WI-FI didn't work most of the time. Elevator only holds 2 people.
Ideal Hotel for discovering Copenhagen. Quaint and adorable - it has that old-world mystique which works to its advantage - it is not an updated hotel but in this case it is a positive as it adds to the charm. Superb location - plus the hotel makes you feel like you are living like a local would - has a lovely look on the outside, cute courtyard, and outdoor terrace at the front on the wide sidewalk. I would definitely stay here again without hesitation. Bonus: free coffee in the morning offered at reception (better than having to make it yourself), complimentary glass of wine in the evening and free wifi in room. Note: I stayed in the standard room, these rooms are part of the hotel with the newer looking facade. Nothing negative to say, but if you are someone who requires a lavish washroom this is not the hotel for you - very tiny, shower is literally next to the toilet and sink - no separation. It worked for me, part of the 'experience'.
renting a bike directly at the hotel. Breakfast.
Location. Staff. Good breakfast. Carpets are worn, torn and stained.
Good location. Good breakfast Rooms were tiny. Bed was really small. The hotel lobby is updated but the rest of the hotel is old and dirty
Very central an close to everything, nice free happy hour and staff was young and friendly but lack a little more experience The bathroom is extremely small, very common in Europe... but the water from the shower runs out of the bathroom and into the carpet. Not good. You are stepping into wet floor all the time.
Great location! Friendly staff. Cute little rooms with all the basics you need. Wine hour from 5-6 pm was a nice touch. Breakfast was delicious! Highly recommended. The shower is a typical European size and format which always turns into a wet mess, but that's probably more my fault because I'm not used to it.
Loved the view from our corner room. Carpet was old.
Cheap (for copenhagen) basic and clean, tourist hotspots within 20 walk. Room was small but then we did realise this before we booked.
good location for travellor problem of cleaning
Friendly staff, free dinner helps travelers to meet people Lockers are of difficult access and expensive.
I liked the atmosphere at the hotel. It was nice to hang out in the coffee place at the hotel. The staff was wonderful. The elevator was awful, small and dirty. Also the bathrooms on the first floor were quite dirty. It could easily be improved.
The hotel is in a very central position and near to the central train station The room was way too small
Excellent downtown location, efficient low budget hostel. If the hotel staff actually has a vacuum cleaner, they do not know how to use it. The rooms were extremely dirty, to the point that we did not want to put anything on the floor. The blankets were gross.
Lots of fellow travellers. Chilled out place for a beer. Setup perfectly for the no frills backpacker. Rooms were no frills.
Good hotel for a weekend, the room and the toilet are small but you can survive if you stay few days. Great position near Radhuspladsen.
The hostel is in the center of the city. Only a few minutes walk into the shopping area. In comparisson to other locations the hostel is too expensive.
Had a flood on toilet the momment i had first shower. Toilet is 1x2 meters altogether.
very good location:right in the center copenhagen, pretty close from Stroget and other shopping streets, less money, but noisy so be ready for crouds of teens and drunk students)
Location is very good. Clean rooms. Friendly staff. Good value for money. The elevator was broken when we arrived. But it was fixed the next day.
The location is good and the room is really nice!!! It charges for EVERYTHING,including the linen and the sheet which is very very unreasonable!!!! And the hostel requires the guest to pay membership fee which is more unreasonable!!!!!
The location could not be beat, it is a 15 minute walk to the heart of the city.
The blanket was smelling really bad. I hardly accepted the idea that I had to pay the bed lines and the towels, but it's absolutely ridiculus to pay the hair dryier, the soap..
location roommate were too noisy, enter to room late and chat, keep light on. Toilet should be separate with shower room, coz this is 8 beds room, it is always busy
It is modern and the staff are very nice It was very expensive for the room after you add it all up.... breakfast, linen, no luggage storage after you check out at 10am.... the cafe was pricey and not reflective of the hosteling environment. The kitchen to prepare your own meals was small, dirty and in the basement.
It was very near the center of Copenhagen. They charge you for bed sheets if you dont have them, wich is strange because nobody takes sheets when it goes to hostel and they its forbidden to use your sleeping bag. In addition you pay some extra money if you dont have some kind of Hostel card which is again stupid. Result is you pay twice more than you have booked :(
the design of cafe things could be easily stolen.
It is modern and has a good location The elevators had long waits during busy times and are not enough to sustain 1000 guests. The Kitchen to prepare your own food was small and in the basement and the furniture was filthy. there is no luggage storage once you check out which is at 10 am sharp. The other services like internet, breakfast, bar and coffee shop were expensive for it being a hostel.
The price is reasonable considering the location of the hotel, and the rooms fairly clean. I can recommend the hotel if you just want a good value bed and in need of no other facilities. Service was below par even for a hostel, the first room we got keys to was already occupied. Although paying at arrival they wanted us to pay for the second room again, before realizing their mistake. And finally the staff argued about our late check-out before realizing we had paid extra for this. Don´t forget they charge you an extra "hostel club membership fee" of 35 DKK per bed and night.
very convenient location. it is advertised as a b & b, but it did not come with breakfast.
the very down to earth,helpful approach of the owner! none.
The room was comfortable and Birgit was kind. The bathroom was not fully functioning while we were there and her birds were noisy even through the walls. It depends on the room you get though.
The nice lady who owned the place and took care of everything. The rooms were alright. No locks on the room doors.
Excellent location, only few meters from the Townhall square. Friendly staff. Cosy place in old building with narrow aisles and high ceilings. It was not obvious where they wanted us to put the keys when we left.