Radisson Blu Scandinavia Hotel, Copenhagen

Good overall but forgetting the little touches

Friendliness of staff

Only the view, really, although the window was a bit pocky. The lady at the front desk was very helpful.

The gym/swimming pool area was very disorganized. The attendant was on the phone and was not giving us the right information so we had to keep coming in and out of the changing rooms because he forgot to give us the right keycard, then the towels ...

Courteous staff. Great fitness center.

Poor checkout process that took 20 minutes waiting in line. I noticed the express checkout sign poorly placed and was not aware of it upon arrival. No notice of express checkout in the room. Very annoying since I was in a rush. Fitness center couldhave been open earlier in the morning (i.e 5:30 or 6am).

The hotel is about 1 km from the city center. There is a Metro station 5 min away. Considering the other options in the area, I think it has a fair price/quality ratio.

The furniture is old, so is the TV, and all the rooms with a view to the river/city center have twin beds (at least that's what they told us) so if you want a double-bed room you'll have to settle with an ugly view (towards a gas station and a no man's land). Since the breakfast is so expensive, you can grab a coffee and croissants from the petrol station nearby.

Location is pretty close to the center, nice lobby and some rooms nicely prepared

Some rooms with small beds and poor, cheap interior

I did like the location of the Hotel

I think the shower of my room could be improved. It was not working as it should: water was wether too cold or too hot.

I chose the hotel simply because it was the hotel where the conference I was attending was organised. There is nothing of the hotel that stayed as a good reason to go back. As a matter of fact, I will be in Copenhagen again shortly and I will surely not chose this hotel, or any other SAS Radisson.

I am particularly disappointed from the hotel. Firstly I had to change room on arrival as the bathroom was not properly cleaned. I had to change room again, as the one I was given was facing the highway and was very noisy, at the third attempt I finally entered a decent room. Rooms are small, in need of refurbishment, and very badly furnished. The hotel is very expensive, most of the personnel (although not everyone) was unfriendly and inattentive.