Pros: Got a free upgrade and the car was specious, clean and comfortable.
Pros: Drop off easy
Cons: Car was dirty with biting insect in it. The car stunk like cigarettes. When I trued to call to get another car the people left me on hold for 30 minutes and never came back on.
Pros: great services
Pros: I place and order by mistake I called to cancel 3 min after and had no option to cancel they still charged me for the rental .
Cons: Let people to have the money back if they didn’t use the service
Pros: Nice folks
Cons: Nothing, Covid took care of the crowd and traffic.
Pros: Everything was excellent.
Pros: Staff was very friendly although a bit distracted. The team at helped me with the selection of the cars were pleasant.
Cons: The car had juice spilled in the rear passenger side.
Pros: Yes. Very quick and helpful.
Pros: car pick up and drop off was very quick and efficient
Pros: One, the staff was extremely helpful and nice, Ruben at the Miami desk was awesome and tried to save me some money. The man who picked up my car was also very helpful and efficient. The car was clean and had low mileage and I got to pick it out of row which I found both very helpful for my long drive and kinda fun.
Cons: The price was not what the original booking was... plain and simple I ended up spending almost double what if originally said and actually the price went up when I arrived after driving 11 hours.
Cons: They had no cars available of any kind despite my reservation. 10 other people in line had the same issue. Alamo didn’t care, did nothing about it, and didn’t offer any kind of compensation
Pros: I ease of picking up. The kiosk was simple, the gentleman at the front was very receptive and quick to help.
Cons: The drop off was a nightmare. At drop off the guy couldn’t get my receipt to print, so he told me to go upstairs to talk to customers service. It looked like a really busy day, but the line was a mess. The person who was suppose to help me got caught up in a CS issue that was taking rally long. The other person managing the main line just told us to stay in line and wait for this person. Another CS rep helped the person in front of us, so I went to ask if someone else could help us because this one guy was again caught up in a really long CS issue. At that point the lady with blond curly hair at the counter started yelling “HE WAS FIRST. THERES A LINE.” Which, ok I get it, but I wasn’t talking about her. I just needed to figure out why the main customer service line has been turn over 3 times and I’m still in line. I needed to catch a flight and I was running out of time. Eventually a manager came over to help and informed me all I yo there for was a receipt. I wanted 20 minutes in a CS line for a receipt. Almost missed my flight for something that could have been emailed to me. Seemed like the manager got that it he wait was unnecessary and her credited me 50 bucks on my rental. That was a good end to a not so great experience. Thanks for that.
On average a car hire from Alamo in Miami costs AED 188 per day.
Mini (Class Minivan or similar) is the most frequently booked car hire type from Alamo in Miami.
Alamo has 2 car hire locations in Miami. Take a look at our Alamo hire location map to find the best car hires near you.