KAYAK’s insights & trends for Miami Airport car hire
Check out the latest trends and booking tips to hire a car in Miami Airport with confidence.
How far in advance should you book a rental car in Miami Airport?
You should book your rental car in Miami Airport around 13 days before your trip in order to get a below-average price.
What is the cheapest car rental company in Miami Airport?
In the past 72 hours, the cheapest rental cars were found at Boutique Rent a Car (AED 6.89/day), SURPRICE CAR RENTAL (AED 7.03/day) and Budget (AED 32.12/day).
What is the most popular rental car in Miami Airport?
Hires in the SUV category (Class Intermediate SUV or similar) are the most popular option in Miami Airport, costing AED 111/day on average. Some users have found deals as low as AED 47/day.
What is the cheapest month to hire a car in Miami Airport?
The cheapest month to hire a car in Miami Airport is September at an average cost of AED 95/day. December is the most expensive month to hire a car in Miami Airport when prices are AED 173/day on average, which tends to be 437% above the yearly average hire price for Miami Airport.
Which car hire company in Miami Airport has the most locations?
ADDCAR RENTAL operates 4 locations in Miami Airport, more than any other car hire company.
Miami Airport car rental price comparison by vehicle type
Find the right rental car in Miami Airport by comparing prices across vehicle types.
Small
Medium
Large
SUV
Van
Pickup truck
Luxury
Convertible
Small cars
AED 34 - AED 105
All Car Types
AED 154 - AED 290
How much does it cost to hire a small car in Miami Airport?
How much does it cost to hire a medium car in Miami Airport?
How much does it cost to hire a large car in Miami Airport?
How much does it cost to hire an SUV in Miami Airport?
How much does it cost to hire a van in Miami Airport?
How much does it cost to hire a pickup truck in Miami Airport?
How much does it cost to hire a luxury car in Miami Airport?
How much does it cost to hire a convertible in Miami Airport?
Small car hire in Miami Airport typically costs around AED 49 per day. The best time to book is September, when prices average AED 34 per day, which is about 31% less than the yearly average. Small cars are usually 75% cheaper than the average car hire in Miami Airport, making them ideal for budget-conscious travellers.
Medium car hire in Miami Airport typically costs around AED 129 per day. The best time to book is June, when prices average AED 108 per day, which is about 17% less than the yearly average. Medium cars are usually 33% cheaper than the average car hire in Miami Airport, offering a good balance of space and value.
Large car hire in Miami Airport typically cost around AED 183 per day. The best time to book is September, when prices average AED 156 per day, which is about 15% less than the yearly average. Large cars can be 5% cheaper than the average car hire in Miami Airport, offering more comfort for longer trips at a reasonable price.
SUV hire in Miami Airport typically costs around AED 173 per day. The best time to book is September, when prices average AED 146 per day, which is about 16% less than the yearly average. SUVs can be 10% cheaper than the average car hire in Miami Airport, providing extra space and capability for groups or road trips at a reasonable price.
Van hire in Miami Airport typically costs around AED 376 per day. The best time to book is February, when prices average AED 252 per day, which is about 33% less than the yearly average. Vans are typically 50% more expensive than the average car hire in Miami Airport but are the best choice for families or groups needing maximum passenger capacity.
Pickup truck hire in Miami Airport typically costs around AED 264 per day. The best time to book is September, when prices average AED 205 per day, which is about 23% less than the yearly average. Pickup trucks are typically 28% more expensive than the average car hire in Miami Airport but are ideal for hauling gear or outdoor adventures.
Luxury car hire in Miami Airport typically costs around AED 260 per day. The best time to book is September, when prices average AED 197 per day, which is about 25% less than the yearly average. Luxury cars are typically 27% more expensive than the average car hire in Miami Airport but deliver premium comfort and style for special occasions.
Convertible hire in Miami Airport typically costs around AED 252 per day. The best time to book is June, when prices average AED 227 per day, which is about 10% less than the yearly average. Convertibles are typically 25% more expensive than the average car hire in Miami Airport but are perfect for scenic drives and warm-weather destinations.
Good to know
Most popular agency
Most popular car type
Average price
Good deal
Budget
Medium
AED 154/day
AED 139/day
Top tips for hiring a car at Miami Airport
Car hire at Miami Airport is well-resourced with all kinds of ground transportation, such as taxis, trains and buses; however, with excellent road connections and clear signage, reaching your destination by hire car is the most straightforward option. The connections between the airport and the Rental Car Centre are fast and efficient and the high level of staff ensures that you will be on the road in a relatively short time and with less confusion than taking trains or buses.
The majority of major US and international hire car companies operate from within the Rental Car Centre. A small number of companies offer car hire at Miami Airport from outside the Rental Car Centre but they can arrange to meet you at the Arrivals area with your car. When booking, check whether the car company is located inside the centre or outside.
When planning to return your car remember that there are a number of major approach roads to Miami Airport, depending on whether you are coming from Miami Beach, Downtown Miami or the north or south of the city. However on the approach to the airport, the Rental Car Centre is very well-signposted. Look out for signs displaying RCC and follow these to the centre where the drop-off locations are also well-signposted.
The Rental Car Centre is open 24h a day and you can return your car at any time. However, many of the individual desks close from 23:00 to 05:00. If you prefer to deal with Miami Airport car hire staff face-to-face rather than using a drop-box, then ensure that you arrange to collect and drop off your car outside these later hours.
25% of our users found a car hire at Miami Airport for AED 149 or less
Book your car hire at Miami Airport at least 1 day before your trip in order to get a below-average price
FAQs about renting a car at Miami Airport
Where are the car rental companies situated at Miami Airport?
Miami Airports (MIA) Rental Car Centre is a large modern facility adjacent to the airport campus. To reach it you take the MIA Mover, which is a free shuttle light rail train that connects the airport terminals with the Rental Car Centre directly. It delivers you to the customer service lobby in the building.
Which rental car companies are easiest at Miami Airport?
If you are eager to get on the road then consider using a company such as Alamo that operates an Accelerated Check-In online, enabling you to make sure your car is ready to go the minute you arrive at the Car Rental Centre. If you need a car with adapted controls for people with a disability then try a company such as ACE, which offers a range of adaptive driving devices. If you’re travelling with your family then consider checking out the Family Auto Rental company, which has a special focus on providing cars for families - as well as everyone else.
What kind of amenities are offered at Miami Airport’s Rental Car Centre?
Car hire at Miami Airport is centrally grouped within the Rental Car Centre, a modern, well-resourced facility. There are amenities such as rest rooms, cafes, service desks, information staff and maps. You can get advice on how to rent a car as well as how to travel to your destination. The centre is connected to the airport by a free light rail shuttle.
What type of documentation is required to rent a car at Miami Airport (MIA)?
When renting a hire car at Miami Airport you will need a valid driving licence from your country of residence as well as a credit card for payment. If your driving licence is not in a Latin script you may need an international driving permit also. Make sure and bring your passport and return ticket to the Rental Car Centre since, although it’s not mandatory, these are often used as a secondary form of identification. The minimum age to hire a car in the US is 18 years and many companies charge a surcharge for drivers under the age of 25.
How much does it cost to rent a car at Miami Airport?
On average a rental car at Miami Airport costs AED 167 per day.
Which car rental companies will pick you up at Miami Airport?
Car rental companies that offer shuttle or pick-up services from Miami Airport to off-airport locations include Budget, SURPRICE CAR RENTAL , Alamo, Right Cars, and Ace.
Checkin was fast - staff couldn’t have been nicer - best recent experience renting a car - first experience with Sixt
2.0 Poor
Anonymous, Dec 2024
Intermediate SUV
I accidentally rented at the wrong location and was not able to get a refund even though I noticed right away. Even after I desputed with my bank they still would not give me my money back
10.0 Wonderful
Michael, Sep 2024
Compact SUV
The customer service representative we worked with did an outstanding job.
10.0 Wonderful
Arneaud, Aug 2024
Intermediate SUV
Everything went extremely well. The agent in Miami was very helpful and pleasant
10.0 Wonderful
Anonymous, Jun 2024
Premium SUV
Great experience.
8.0 Very Good
Anonymous, Jun 2024
People carrier
Tow for puncture repair took too long, 4 pm to midday to be mobile again. If car had a spare tire I would have fixed it myself no time.
Our first car had a broken key fob. Returned it and they tried to give me a smaller car that didn't fit everything we had to carry. Had to push for what I rented (mid-sized SUV) but was eventually acommodated. Car was nice, new and clean. Only other issue was the toll pass, they charged me $29 in convenience fees for $16 worth of tolls which is ridiculous.
10.0 Wonderful
Anonymous, Jan 2026
Compact
There was noboday at the dropoff... have to call somoeone
2.0 Poor
Ronald, Mar 2025
Pick-up truck
It took an hour to pick up my car. There were 10 people ahead of me and 4 counter agents. That's ridiculous.
2.0 Poor
Rory, Feb 2025
Standard
Wouldn't book because my license was "damaged"
4.0 Mediocre
Anonymous, Oct 2024
Premium
We ordered a premium smaller vehicle and when we picked it up, they said they needed to send someone upstairs to go get our vehicle and bring it down. We waited 45 minutes and asked people about it 3 times before we finally got our car. And when we did, the car was not ever upstairs. It was sitting right behind the booth, in the lot with everything else. They were just so disorganized they didn’t know it. There was also only one person there helping people. So we watched several other people have to wait very long wait times just to speak to the person to get their car. And this was in the garage, not in the office.
2.0 Poor
Jennifer, Oct 2024
Premium SUV
The car had a wheel shake that was very frustrating, we could not go above 60!!
we had to switch the car 3 times in the pick up area: 1) side and back doors did not open, could not load luggage onto back as a result 2) got a different car, but all rows of sits, but no room for luggage, as requested 3) as requested all these going back and forth to office took at least an extra hour at pick up, not as expected from a respectable agency as Budget...
2.0 Poor
Oliver, Mar 2026
Intermediate SUV
Horrible!! Worst ever!! I will not rent through KAYAK or budget again.
6.0 Okay
James, Jan 2026
Intermediate SUV
Slow process , gave a car that needed an oil change. It was largely written on the back window for everyone to see we are tourists, would not come off.
2.0 Poor
gary, Nov 2025
Intermediate
Terrible customer service. Car was filthy.
4.0 Mediocre
Roberto, Oct 2025
Supplier choice
Staff was uninformed, unhelpful, and rude. They couldn’t answer basic questions about the EV rental—such as what type of charging port the car uses, how much charge it would have at pickup, or how much was required upon return. I picked up the rental at 1 a.m., and these were important details to know. Extremely poor experience at the MIA counter and at the gate leaving the rental place.
2.0 Poor
Marty, Aug 2025
Premium SUV
Awful experience. Overcharged us almost $375 dollars, which included a hidden fuel charge.
Couldn’t beat a one day rental for $22. Pick up was fairly easy although the guy in front of me in line took forever. Car was ready to go, clean, no cigarette smells or anything else that was obnoxious, full tank of gas. Return was just as easy and by the time I got in the shuttle, I had my receipt. Shuttle buses run every 20 minutes and the driver was a really nice guy and safely drove us back-and-forth. I’ve rented from this facility before and while it does take a little more time because you need to take a shuttle bus from the rental car center, you do save a lot more money.
2.0 Poor
Rory, Feb 2025
Intermediate
Pros - None Cons - Wait time to get a car is 1 - 2 hours (I am not kidding) - Wait time in line to get a car is 1 - 2 hours. - Line is always out the door. - No cars are available in a timely fashion. - If your license is damaged, you are SOL (even though they know who you are). - You can not rebook the car rental in real time at the counter if you have trouble. - I ended up taking an Uber to the Miami Car Rental Center at the airport and got a Car Rental there (I know, it's that bad). Overall it's a really bad discount Car Rental facility. I will not do business with these places ever again. Getting a car from here can ruin your trip. Just book the Car Rental from a reputable brand at the airport and reduce the cost of your airfare or hotel to offset it.
8.0 Very Good
Anonymous, Nov 2024
Standard SUV
Great price and car. Agents were good. Foreign renters needed more time to understand the process slowing the line down to rent. Drop off was fast friendly and efficient.
2.0 Poor
Anonymous, Aug 2024
Standard SUV
Never give me a refound
10.0 Wonderful
HALIM, Aug 2024
Intermediate SUV
Service impeccable
2.0 Poor
Anonymous, Nov 2023
Full-size
They did not have a car for me and your company will not refund my payment. Very poor service and experience.
I declined all insurances while booking online. (I have a visa premier providing sufficient coverage) At pick-up, the lady at the desk, absolutly unpleasant, tricked me into making me select US$ 15.99 + 34.99 of insurances for a one day rental at US$40. Totally unacceptable...
2.0 Poor
Emilio, Jul 2024
Compact SUV
Desk was closed with zero signage. I received a email stating “skip the line” in order to check out virtually via “Web Check Out”. The process did not work despite repeated attempts. The original email confirmation I received came from Hertz, so I tried that desk, which took 1 hour to go through before being seen. After which they said they could not help me and I needed to go to Dollar instead. I then proceeded to wait in the Dollar line which took an additional 30 minutes, only for them to tell me I didn’t need to wait in line at all because I had completed “Web Check Out” (which never worked). Dollar sent me to the garage where they accepted my reservation but still had to wait yet ANOTHER 45 minutes before finally getting in a car. Absolutely terrible management and a terrible experience. Will never use Thrifty again.
4.0 Mediocre
Anonymous, May 2024
Premium
Check in online was good but the next step to select vehicle was very disappointing- did not go through. Then no response. Thrifty counter at airport was closed- long line at Dollar counter: then had to go on lower level at another counter to get car. Nearly 2 hours before we get car: what’s the use of checking online?
4.0 Mediocre
Anonymous, Feb 2024
Standard
Car was good but wait time at rental counter (30 minutes) and then in the pickup lot (another 30) was extensive. Seemed understaffed and low on stock. Had to take a minivan to prevent an even longer wait.
4.0 Mediocre
John, Jan 2024
Supplier choice
When I booked, there were gas vehicles available for the same price but was given an electric vehicle with no instructions on how or where to charge it. I upgraded to a gas vehicle and it ended up costing me more when they were available for the same price in the beginning. The car I ended up receiving worked but felt like the clutch was slipping and wouldn't engage properly.
The hidden charges when I got there were cutthroat …would not recommend if looking for good price
2.0 Poor
Hameed, Jul 2025
Intermediate SUV
It was a bait and switch, they advertised a very cheap rate but when you get there a load of insurance and other fees makes the price very high.
4.0 Mediocre
Anonymous, May 2025
Convertible
Be aware of extra costs that they are adding /trying to add after you have booked the car from Kayak. Car shape was very poor (scratches, leaking tyre etc.)
6.0 Okay
Anonymous, Jul 2024
Intermediate
They are one of those agencies that requires you to pay for insurance, on top of your booking fee. They were kind enough to notify me via email that they are like that before it was too late to cancel for free.
2.0 Poor
Nathalie, May 2024
Intermediate
HUGE hidden fees!!!
2.0 Poor
Cahe, May 2024
Intermediate
didn't take my card and wanted to charge 3x the price for mandatory insurance. i'd like my money back
Process couldn’t have been any easier! Reserving a car on kayak app was a breeze. Picking up the rental car was easier than that! Drop off was equally as easy! Will rent with them again 100%
6.0 Okay
Anonymous, Jan 2025
Convertible
Car, checkout and price were good. But checkin the line was hours long, and the employee lied to us saying our car was not ready for the next hours and we could upgrade for a higher price and have a car ready immediately. When we refused, he told us our car is ready.
4.0 Mediocre
Santiago, Aug 2024
Luxury
It felt like a scam with all the hidden costs and unfriendliness of the staff upon arrival to the airport. The only good thing was the team in charge of receiving the returns, extremely helpful.
8.0 Very Good
Vonn, Aug 2024
Full-size SUV
Didn't get the suv but the van was great
10.0 Wonderful
Kasia, May 2024
People carrier
Quick pick up, large selection of cars, quick drop off.
10.0 Wonderful
Charles, May 2024
Full-size SUV
I liked the car rental pick up and drop off location. wait time was very quick even though 4 people were ahead of me. I will probably just go through your website instead of on carrentals.com
Traveling with a disabled daughter, I rented from Hertz because the ad said it was in the airport. However, It was a train, two elevators, and at least a mile away. When we finally got to the counter, we had to wait for over an hour in line. Then I was told I need a toll scanner, an extra driver charge, a deposit, and in 5 minutes my $ 326 rental for the week was over $700!!! False advertising in every respect. I will never rent from Hertz again after being a customer for over 30 years! Who is running this business?
2.0 Poor
Seth, Feb 2026
Full-size
We pre checked in so we wouldn’t have to wait in line and still had to stand in line for 2 hours. They didn’t have enough staff and not enough cars. Wasted an afternoon of what should’ve been vacation time with my family.
10.0 Wonderful
Anonymous, Feb 2026
Compact SUV
Smooth quick process
4.0 Mediocre
Anonymous, Jun 2025
Intermediate SUV
Very poor communication. The only number given is a voicemail and no one returned my calls. After I emailed, the email was returned 2 days later. Poor directions on drop off procedure
6.0 Okay
Anonymous, Apr 2025
Intermediate SUV
I brought the car back at 9/10 fuel which is what it was when I picked it up but the charges me die two gallons. Still trying to get it resolved. Very disappointed.
2.0 Poor
Anonymous, Mar 2025
Supplier choice
arrogant and rude service, completely disinterested in the customer, lazy, irritable service
Pickup was a disaster. Their system went down for about 30 minutes during check in, so their staff was paralyzed. The line continued to grow. It took about 90 minutes to finally get my vehicle.
10.0 Wonderful
Paul, Mar 2026
Full-size
Customer service rep had a bit of an attitude! I didn’t feel he was customer driven!
10.0 Wonderful
Daniel, Feb 2026
Standard
Pick Up and drop off was quick and easy
6.0 Okay
Anonymous, Feb 2026
Premium
Gas tank was only 3/4 full. Took some negotiating in Naples when we dropped off. Credit wasn’t issued, had to call…
2.0 Poor
Anonymous, Apr 2025
Intermediate SUV
The car was dirty and needed maintenance. The maintenance light actually came on.
10.0 Wonderful
Roberto, Apr 2025
Full-size
Pickup of car was very smooth and quick ...also I had an issue with the first vehicle I got as the tires where completely flat so I had to return the vehicle for an exchange ...the lady at the Fort Lauderdale airport that helped me with the exchange was very accommodating and nice about setting me up in a different vehicle.
Bait and switch after I walked there in the hot sun. Said my reservation was not in the system but he could get me a car for 75 a day.. I reserved for much lower.
10.0 Wonderful
Conner, Apr 2025
Compact
The seat was broken so couldn't go back or forward but besides that it was very similar to pick up/drop off for an incredible price.
2.0 Poor
Anonymous, Mar 2025
Intermediate SUV
No cars available despite reservation
10.0 Wonderful
Caroline, Dec 2024
Mini
Wonderfully surprised by Easirent!! It was a very last minute booking as Enterprise majestically f**ked up by not having any vehicles whereas we had a reservation .... (literally just like a Seinfeld episode). So we booked a car with Easirent, and not only it was fairly priced, but they also were super friendly and effective at the location, but the car was quite decent, and there were no hidden fees. Of course, if you don't have insurance coverage already, that's an extra, as well as the daily toll fee thing (but that's the case for ANY rental car these days). But we really only paid what we booked for ($42 for one day), plus the $14 daily toll fee (unlimited tolls, was worth it for our itinerary). Returning the car was equally as easy and quick as picking it up, and everyone was efficient and nice. Well done Easirent. One note on the location: while this did not matter to us, the location in a run-down industrial sketchy neighborhood in the "burbs" of the airport may be a little shocking or dissuading for some people, and especially tourists. But it's actually very close to the airport (10min walk to the airport train station), and we never felt unsafe while walking. It's just not a fancy neighborhood.
2.0 Poor
Anonymous, Oct 2024
Intermediate
First of all I booked a convertible, but when I was there it turned out there was no any. So I had a rebook a new car, which was usual. Additional to this they had no any insurance included, so I had to buy basic insurance per day plus a huge deposit, that was not returned till today, even though I returned a car 4 days ago.
For the agent to stop pressuring me to buy their insurance packages .. besides that 10+ rental - best value for the money.
8.0 Very Good
Anonymous, Jan 2025
SUV
Pick up was great! Had the car ready we had asked for. Unfortunately the guy at the counter changed my drop off time from my reservation so they tried to charge us an extra two hours when we returned the car. The man who was there helped out and was able to make sure we were not overcharged. I appreciate him but wish the other guy hadn’t done that on the front end.
8.0 Very Good
Belen, Jul 2024
Intermediate
great car rental
2.0 Poor
Henrique, May 2024
Convertible
I am Brazilian and the guy didn’t explain everything alright! I had reserved a car by 150 dolls and my contract came by 320! He didn’t told me that!!! On the other hand, also came a 300 bill that wasn’t refunded yet! Can any one talk to me?
10.0 Wonderful
Jeff, Mar 2024
Supplier choice
Was able to rent with a debit card & no credit check. Very convenient. Great rates!
final price was not what was listed online. went from $20 to $400 for a four days rental after the addition of car insurance, which was not mentioned prior to booking.
2.0 Poor
Anonymous, Apr 2025
Full-size
Poor experience
4.0 Mediocre
Miguel, Oct 2024
Compact
Friendly staff but a typical bait-and-switch operation : they advertise extremely low daily rental price, but one they hook you, they make up the difference with outrageous insurance demands.
6.0 Okay
Anonymous, Aug 2024
Supplier choice
They wanted to charge me over $130 dollars for liability on top of the rental fee and I couldn’t find more information about it in the rental information when I made the reservation.
4.0 Mediocre
Lindsay, Jul 2024
Full-size
When we arrived, they said there was one car available in our price group (full/standard car)… but it had Totally Bald Tires - no treads on the front two tires at all. They had mini vans available with good tires, but said that would cost a significant amount more money. We waited there for over an hour, and one of the guys finally brought up a car from the back that had better tires. The person who drove the shuttle & eventually found the safe car was very nice. It just took a long time and it always upsets me when they offer you cars with tires that are unsafe. (We had a rental car tire shred on a busy interstate once - terrifying.) The shop is a shuttle ride away from the airport, also. All in all, an ok experience, but won’t return.
2.0 Poor
Anonymous, Jul 2024
Full-size
They were forcing insurance even though I had mine
The rental company address is not the same as Kayak provided. The company forced me to buy their insurance even though I showed them mine with the coverage they wanted.
2.0 Poor
Anonymous, Jul 2025
Intermediate
I was originally quoted $42.49 for the rental, but when we arrived—after an extended wait—the price was inexplicably increased to $185.45. This bait-and-switch was unacceptable. To make matters worse, the experience was terrible from start to finish. My family, including my young child, had to wait over an hour in the sweltering 90-degree Miami heat. We were crammed into a tiny, enclosed cubicle with no fan or ventilation, forced to communicate with a representative only via a computer screen. The lack of basic comfort and human interaction was frustrating and unprofessional. This was one of the most disappointing service encounters I’ve ever had. lastly would like to ask for a refund. thank you Kayak and Expedia
2.0 Poor
Anonymous, Jun 2025
Intermediate
Routes car rental was non existent. We were scammed our money
6.0 Okay
Anonymous, Mar 2025
Intermediate
For the price it was a good deal. With that price expect some downsides. The rental company is not on location and you have to wait for a shuttle, which can be difficult with luggage. There was only one employee checking out for all the off Airport rental companies, so the wait time was longer. The security deposit is 500, double from what the other rental companies cost. You have to check out your own rental, look for any damages take pictures and document them on this damage sheet, then bring them back the sheet and sign off. After just getting off a 4 hr flight we were exhausted. In the end we saved $200 but paid for it in extra time and effort.
2.0 Poor
JUAN, Oct 2024
Intermediate SUV
Need $1000 deposit
2.0 Poor
Gianina, Aug 2024
Standard SUV
I got charged $78 and didn’t get it returned or included in my rental cost.
I am still requesting a refund. I did not take the rental, deception, misleading advertising, they charge in spite I cancelled the rental because they did not honored the agreed purchase contract. Unlimited miles offer became $50 per day at the counter, $14.99 per day unlimited tolls became $18.99 per day at the counter, I have a complete written agreement including terms small print. They are professional thieves that are hurting the public, no transparency, they mastered deception. I am still fighting for my refund. I will report the case to the Federal Trade Commission and to the Consumer Protection Agency. NextCar are absolutely shameless.
2.0 Poor
Felipe, Jan 2026
Full-size SUV
They did not provide any act and asked me to cancel the reservation
2.0 Poor
Michael, Nov 2025
Intermediate SUV
Charges outside of agreed terms No response to communication on Whatsapp or email. Decided to cancel booking and ev n then they charged a "no show" fee. Had to do a charge back through credit card company. Terrible. KAYAK should not be promoting companies like this.
4.0 Mediocre
Anonymous, Mar 2025
Economy
The car was clean, but the sale tactics were not. I had prepaid for the vehicle and read all of the fine print listed on the rental page before purchase...and also the NextCar policy page on their website! Yet when arriving to pick up the vehicle, agent Johan said my insurance declaration page was not sufficient (it has never been a problem before, anywhere) and that I must pay for their liability insurance. It was twice the price of the vehicle per day. I wasted over an hour trying to communicate the unfairness, but they pointed to a line in their MIA franchisee website (not the NextCar home page) that justified their charges. Bad faith business.
2.0 Poor
Paula, Jan 2025
Intermediate SUV
I liked the car and the staff friendliness. There were fees that I was not aware of until check in. The fees that are not typical should be flagged in the site.
It was really hard to find the shuttle driver and when we did it took us to a sketchy feeling part of town took us into a warehouse and had us talk with a representative with a very heavy accent over a computer screen. We were not told where to bring the car back - turns out we had to find the sketchy warehouse back and they could not take us back to our hotel even though it was closer than the airport.
2.0 Poor
Michael, Apr 2024
Intermediate
I actually cancelled my reservation after finding out that their hours of operation start at 8:00AM. That doesn’t work for returning a car when you have a 6:30 AM flight. Would have been fine if they operated 24 hours.
2.0 Poor
Choudary, Apr 2024
Intermediate
They didn’t accept my license since it is temporary driver license Florida state issues temporary licenses to all non citizens who live on a visa , I have been in states for more than 10 years now and this is first time I have encountered such
My insurance company (The Hartford) was not acceptable, staff was friendly.
2.0 Poor
Ross, Jul 2023
Full-size SUV
It wasnt the car that we had originally rented. It was nice but was not big enough for our party. We were told we would loose our money already paid at 12 at night and that this was the only option. They couldnt speak very good english and a $200 insurance was still placed on my card after I told them not to.
2.0 Poor
Anonymous, May 2023
Economy
it is very deceiving, first of all you already signed agreement where your money is not refundable, while they do not provide enough information for the customer to make inform decision; when you reach to the car rental location to pick up the car that is day and night history, in conclusion it is very deceitful. never again, I will go directly to the car rental location.
2.0 Poor
milan, Apr 2023
Full-size
Fraud company please check their complaints online before referring them we never received the rental as they were forcing us to buy insurance and florida easy pass we told them we have insurance and our credit card also protects us and this is not first time we renting they were very rude and told us to leave so we had to catch cab in middle of night and messed up our vacation monetarily and fun wise
2.0 Poor
Sabrina, Apr 2023
Full-size
This place is doing false advertising on your site. They publish a super low rate to lock you in but when you show up there are a bunch of mandatory fees that more than double the price. You should not keep this company on your site.
2.0 Poor
Anonymous, Apr 2023
Full-size SUV
Two phone calls were required to get airport pickup. The would not accept my auto insurance card, they wanted the declaration page. Next time I'll just go to enterprise
Kayak sent confirmation email with address to pick up at airport. At airport car was not there, Payless said Expedia manages rental call them. Expedia provides customer support for this kayak booking. Neither kayak nor Expedia would provide any customer support, could not get human on phone. Had to Uber 8 miles to different rental location. Kayak misrepresented booking and uses fraudulent business practices.
2.0 Poor
Alex, Dec 2023
Intermediate
The absolute worst experience I've ever had with a rental car company. Kayak should consider removing them from their search results. This company does not treat customers with respect. I actually never picked up my rental because no one was at the counter and I called them and a manager was supposed to come help me. I waited for 2hrs and at 1am I said forget it and got a car from Avis. There were half a dozen others in my situation with Payless. Horrendous service and total disrespect to paying customers.
Prices more expensive than it appears, car smells bad, difficult to reach
4.0 Mediocre
WAGNER, Feb 2026
Full-size
i rented a a full size nissan ALITMA as you can see at the reservation. But when i arrived to pick it up FOX RENT CAR told i rented a STANDARD CAR Nissan Sentra. That was a rouge problem for me because i hab to many baggage to put in. Another problem is FOX RENTAL held a kind of insurance in my credit card and till now they didnt give me back my money. Please, im asking to refund for a different type of car and the money they held in my credit cart. Att, Wagner Silva
8.0 Very Good
Teresa, Feb 2026
Economy
There was a problem with the first car I rented, they immediately switched the car for another. Excellent price.
They didn’t have the car I thought we were getting and had hard time with the counter personal . Also had hard time finding where to go when we got off the plane . There is no clear instructions about where to go and the information that was provided was not very good as to who to call for that information . It took several calls to different numbers before we found out where to go to get our rental
6.0 Okay
Anonymous, Sep 2025
Intermediate
The car was clean and good.
2.0 Poor
Anonymous, Aug 2025
Intermediate SUV
We had a disappointing experience with the car rental company MexRentacar. We paid a certain price and purchased insurance through KAYAK, but when we arrived to pick up the car, the rental company would not accept the insurance and forced us to buy another one. The car that was supposed to cost $120 ended up costing $300, not to mention the nearly two-hour wait for service, the remote location, and the fact that when returning the car, the address listed on their website does not exist. They charged a $500 deposit and said it could take up to 30 days to refund it. Terrible experience.
Nico Rent A Car
5.0
Fair
Cleanliness
5.0
Comfort
5.0
Pick-up/Drop-off
6.0
Value for money
4.0
One location in Miami Airport
Locations in Miami Airport
Miami International Airport - 4120 Nw 28th St Miami Fl
I was required to pay extra for their insurance although I have my own full coverage which covers rentals. The only option was to pay $145 extra for their liability insurance or try to cancel through the third party I rented through and find a new vehicle. Additionally I had to wait for an hour on my vehicle which was already supposed to be ready when I arrived.
2.0 Poor
euriberto, Jun 2022
Es una engaño los precio de renta el auto en muy mal estado muy usado en malas condiciones ojo mi gente no renten aquí
car was a junk not safe to drive and a lot hidden fees i don’t recommend
2.0 Poor
Anonymous, Jan 2026
Intermediate
I asked for a car in Fort Lauderdale and, after I committed AND PAID, they gave me a car that I had to pickup in Miami. Will never use kayak again.
2.0 Poor
Anonymous, Jan 2026
Intermediate SUV
Literally everything about the experience was terrible. It’s impossible to talk to a human, you can only ask them to text you back which appears to be some type of ai bot that says the same thing over and over. I advised them I would be delayed they told me to come ahead anyway, they had already given away my car, there were no other cars they knew that already and still advised me to get a shuttle to their office to tell me in person that I had to go back to the airport and book elsewhere. Totally ridiculous customer service, also all the pick up instructions are wrong they claim the shuttle pick up is level 3, adamantly. I wandered around level 3 forever until someone from Hertz assured me no shuttles pick up on 3 and all shuttle pick ups occur on level 4. They know this and won’t take 10 minutes to update their instructions. This is the worst rental company I have ever dealt with.
4.0 Mediocre
Amily, Dec 2025
Full-size
I didn’t received the info about miles limitations. Kayak or carwiz ? It didn’t work for me
4.0 Mediocre
Denny, Apr 2025
Standard SUV
We were told that we needed to buy the extra Sunpass because Miami is full of tolls. We described where we would drive for 3 days and were told there would be lots of tolls on those roads. In the end, we only went through two tolls and paid over $60 extra for a sunpass we hardly used. It would have been better off to pay separately. Additionally, we were charged an extra 3rd party liability insurance fee and were told we could not rent the car without it. I did some research later and could not find that this is a requirement. I feel like what started out as a good deal through KAYAK ended up costing us another $200 in the end.
2.0 Poor
Anonymous, Apr 2025
Premium SUV
When I went to pick up the vehicle they didn’t have one for one day rental. I had to go elsewhere to get a car. Still waiting to get refunded for the rental fee
I booked a rental through Kayak because the rate looked reasonable, but the experience at pickup was extremely disappointing. When I arrived, the agent told me I had to purchase their insurance because my personal Allstate policy carries a $1,000 deductible, while they require a maximum $250 deductible. Their insurance was priced at a very high per‑day premium — so high that it made the entire rental uneconomical. I declined, walked away, and ended up using Uber for my time in Miami, which was far cheaper and far less stressful. This felt like a classic bait‑and‑switch. I won’t be renting from them again, and I’d advise others to be cautious about hidden requirements and unexpected add‑on costs.
2.0 Poor
Abraham, Mar 2026
Full-size SUV
The rental agency is a bait and switch switch operation and Kayak’s association makes question whether I should use Kayak. Look at their Google reviews.
4.0 Mediocre
Anonymous, Oct 2024
Passenger van
By picking up the car they charge us € $50 cleaning service but the car was not clean. Even the employee told us that they did not have time to clean the car. They also charge us a airport fee while we pick up the car ourself. The Van inside was not save. My family members scratch they feet and were bleeding because the bucle thing were broken and ould wires were coming out. This hapened at 2 times. When we bring the Van back we told them about this and also show them our foot how scratched it was and bleeding but they did not say anything. We also travel with a baby and a carseat that we could not buckle up so it was not safe for my baby. For the price we pay for just 4 days of renting this was ridiculous and we want the costst that were applied but the service was not given to us. We want it back!! We rent a Van and we were traveling with 8 people
2.0 Poor
Anonymous, May 2024
Passenger van
Rented a 12 passenger van for a college trip with students to study marine biology in southern Florida for 3 weeks. Reservation and rental agreement indicated $889 as total price, $500 (approx) downpayment was made at reservation. Upon arrival, they charged me $1,500 and said there is some required insurance although my University pays for full insurance on all fleet rentals. I do not see this in the details on expedia. The van was in poor condition - dent in the back with cracked bumper from a prior accident. One seat was literally zip-tied on. Two seats did not have seat belts so effectively serves as a 10 passenger vehicle. The zip-tied seat and missing seat belts would be against the law so I have reported this to Florida's Attorney General office for investigation.
2.0 Poor
Anonymous, May 2024
Intermediate
Please remove companies like this from your listing. Look at the Google reviews. There are scammers. They make kayak look bad.
2.0 Poor
Sherri, May 2024
Intermediate
STAY AWAY FROM THIS COMPANY THEY REICK YOU INTO BUYING THEIR OWN INSURANCE AFTER YOUVE ALREADY PAID FOR THE RENTAL i will not use kayak either because they led me to thus terrible company dishonest cheating company
Scam to sell you high priced insurance. Avoid at all cost.
2.0 Poor
Anonymous, Feb 2026
Intermediate
Poor
2.0 Poor
Anonymous, Jan 2026
Full-size
They tried to charge us twice as much when we showed up to pick up the car. We walked away because that’s ridiculous.
4.0 Mediocre
Anonymous, Nov 2025
Compact SUV
Car insurance added to the lower rental becomes a very high cost! I had a car damage insurance and my credit card is included in the rental car insurance too. The America Car Rental is still forcing you to buy a liability insurance when you pick up the car. It’s more than $50 USD per day Which's is a under the table deal - a cheating game!
4.0 Mediocre
Maggie, Nov 2025
Intermediate
No one was at desk until 8:30am when I booked at 7:30am and they said it was because I booked too late at night and they didn’t know they needed to be there. Yet when I returned it the next day at 8:30am still no one was there and no one would pick up the dispatch phone. I left the car with the keys in it and havent heard from the compnay or received an email and its now 24 hrs since drop off.
2.0 Poor
jianbin, Oct 2025
Intermediate
The company gives a very unprofessional impression and the charges are not transparent. They try every means to make customers spend more money. The marked price seems very low, but they require me to purchase the minimum insurance of $130. In fact, my driver's license already includes insurance. Then they also ask me to pay $19 for tolls. I have had many car rental experiences, but I have never encountered a car rental company as bad as America rental car. I immediately cancelled the rental with the counter staff on the spot, the stuff agree cancel the order and also requested the priceless car rental platform to refund the rental deposit I had paid. Thank you!
There were unclear instructions regarding pickup times from the rental place. We arrived 1.5 hours after our 9am pickup. There was no car left. So we had no car the entire day. And they kept our money. Please provide a refund for the rental.
2.0 Poor
Anonymous, Dec 2023
Intermediate
Terrible. Was quoted a price. Paid that price when we paid online but for some reason the insurance was dropped, saying “you can discuss this with an agent at time of pick up”. Furthermore, the insurance cost. $200 before it was dropped. We drive all the way to Miami, 2 hours, just to find out we can’t rent the car because we refuse to pay almost $1200 for insurance. This would have been no big deal but they don’t want to give a refund either. So they lied about the cost of the insurance, allowed me to purchase the car rental, let me drive out to pick it up, I choose to cancel based on terrible communication and my ability to find a better rental, and no refund. This has been almost a joke
2.0 Poor
Anonymous, Oct 2023
Mini
York is a scam. Rental was supposed to be 375 they wanted to charge an additional 870 for insurance. Would not accept the fact that i had my own insurance. Would not provide car for initial payment. Refused service.
8.0 Very Good
Randy, Oct 2023
Intermediate SUV
Great value
2.0 Poor
Anonymous, Sep 2023
Full-size
Worst company to rent a car from. They find any excuse to charge you extra
2.0 Poor
Anonymous, Sep 2023
Mini
Our flight was delayed and then placed on a hold at altitude once we reached Miami. Our car was given away while we circled the Miami airport and we had to go with another company.
When booking the rental car it was not clear that the rental car location was off the airport property. Also, we were required to pay for a toll activation fee of $20/day and had to purchase insurance for $30/day. These fees were not disclosed until we got to the desk. Also, there is only an hour pickup window, and we were hassled because our flight was delayed. There is a $500 security deposit. The additional fees charges at the time we picked up the car were an additional $350 on top of what we had already paid to reserve the car. Do not recommend booking with this company.
2.0 Poor
Tsayd Gabriel, Mar 2024
Compact
They are a scam, they give you a cheap price up front and when you get to storefront they hit you with a mountain of fees that the larger car rental organizations don’t do
2.0 Poor
Adhi, Feb 2024
Mini
the price is a scam, they make it up in random administrative fees and obscene insurance fees
2.0 Poor
Anonymous, Jan 2024
Passenger van
This is borderline not a real company. I am not a regular car renter and just pick from the top of the list on kayak for price. The ad said "in terminal" which was more appealing than taking the train and long shuttle. Not only was it not in the thermal, after getting to where all the normal major brands were located, there was no signs, no indicators of where to go. This caused some panic. I referent the booking receipt that was so vague it had just an address. I asked one of the floor brokers and he said he would call the guy and send someone to get me and to wait at a bus terminal. It was not marked or had any indicators of any kind. At that time I looked up reviews and it made me sick. Never more than a one star. I rebooked another common brand on the spot and wasn't going that route..
I was very disappointed. I filtered on Kayak for car rentals at the airport, specifically not ones that required a shuttle as I was traveling with 3 little kids. To my surprise yesaway was not at the airport and required a shuttle. To make things worse they do not have a shuttle and my wife and I needed to each sit with a child on our lap (both ways). Yesaway is also not the rental company they outsource to a different company called victory, which took 20 min to find our reservation. After. 13 hour flight I was planning to go to the rental center and get. Car, instead I had to look for the company, find the number of a victory and then they had to search for my reservation. We loaded the car with all the bags and car seat only to realize the care had no gas and then switch cars All in all it was a terrible experience.
rental was 300 but insurance was 700 + tolls were 200 those huge extra costs were nowhere to be found on kayak. on the website, insurance was 260 and the only reason why we did not buy it online (together with the car rental) is that terms were not clear, and we intended to discuss them in person. big mistake: since they charged us almost 3 times as much for insurance! And tolls? they wanted to charge us 25 dollars (plus the cost of the actual tolls, obviously) for every time we would take a toll road... that's crazy! basically we were forced to purchase "unlimited tolls" for 200 dollars, something never heard of. Besides the extortion, we had to wait well over 1 hour at the car pickup before victorycar empoyee picked us up. And they knew we had been standing there since second 1, because they immediately replied to out whatsapp messages. The car was fine, but the overall experience was bad.
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