Daily cleaning, installation of cabin HEPA filters on flights from Lithuania
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Scores according to KAYAK customer reviews
Pros: "The crew was attentive"
Pros: "Crew were nice and friendly"
Cons: "Better seats and entertainment system As usual Turkish airline was late in departure"
Pros: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Cons: "Hot, like super hot, in the aircraft. It was horrible."
Pros: "شكرا لكم"
Cons: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."
Cons: "Plane is old, seats are economy in business class. Dont fly business no need tonpay extra"
Cons: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Pros: "What did you like?yes"
Pros: "Entertainment was good."
Cons: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Cons: "It was an excelent flight. The cabin crew was very nice and the servise was excellent. The food was very delicious and it was Turkish food. The flight wasn't boring and we even didn't notice how time passed and we landed in Istanbul. We didn't need to wait for our luggage. Thank you very much."
Cons: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Pros: "The flight was excellent. Thank you."
Pros: "Food was very good and the flight attendants very friendly."
Pros: "Service from the crew at boarding and during the flight"
Cons: "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."
Pros: "Never got the chance to actually try it."
Cons: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Pros: "movies and food"
Pros: "Overall the plane was very comfortable."
Cons: "Waited on the plane to takeoff for an extra hour without explanation."
Pros: "EVERYTHING !!!!"
Cons: "NOTHING TO UNLIKE"
Pros: "We did not crash"
Cons: "Seat were tiny and uncomfortable. The customer service is wprst i have ever seen, complete disasters. The food made hospital food look good. It was terrible. I would never fly with them again."
Pros: "Overall, the flight was good, right on schedule. Crew were very nice and professional."
Cons: "I was in one of the seats next to the lavatory and the smell was quite unpleasant. Actually, I perceived a bad odor during boarding, the toilets were not cleaned for our flight."
Pros: "All went well with security and boarding."
Cons: "Rough air and turbulence"
Pros: "The crew was very helpful and kind, but the food was superb (not what I've experienced in the past on other flights). Those gift packs of a toothbrush/slippers/ eye mask was also so wonderful! That eye mask and ear plugs saved me during the flight and during my entire trip"
Cons: "While we took off/ landed softly, I felt that the overall noise that the plane had while in flight was loud, almost too loud to fall asleep without headphones."
Pros: "Good food, very polite and attentive staff."
Cons: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Pros: "Service, food and programming"
Cons: "Delayed yet again"
Pros: "Istanbul airport with shops and new food court area is excellent"
Cons: "Newer fleet. Good service and entertainment system."
Pros: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Cons: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Pros: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Cons: "TV screen very far from the seat and could only interact with it via the remote control."
Pros: "Food was good. Entertainment was great."
Cons: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."
Pros: "food was great, service-excellent, friendly staff"
Cons: "flight left an hour late"
Pros: "Comfortable and nice people"
Cons: "Waiting over 2h in the customs in Istanbul."
Pros: "Great crew"
Cons: "Food choices should have been better..."
Pros: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Cons: "Chaotic boarding procedures in Istanbul airport."
Pros: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Cons: "I didn't like the food, crew. Most crews didn't SMILE, din't greet properly. It is very disappointing. Why they don't Smile? During my trip to Atl to Istambul I asked one crew to give me some water. But she didn't give me. After then I asked another crew. It made me very upset. I am not satisfied about food. It is not standard. It needs to be improved. Train your crews how to SMILE and Greet."
Pros: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Cons: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Movies, food"
Cons: "Crew was too slow at times especially during cleaning, fly took forever to depart and it was hot inside the cabin the whole fly... there was only one option for dinner by the time they went to my line."
Cons: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
Pros: "Very comfortable. The best flight i ever had."
Cons: "There was a problem with conecting the headphones. The chicken dish wasnt good."
Cons: "No vegan good woithout order"
Pros: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Cons: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Pros: "The food and crew service"
Cons: "The leg room is really limited in the economy cabin"
Pros: "very nice flight."
Cons: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"
Pros: "Everyone was friendly and the food was generally very good."
Cons: "I didn't like how the description of Athens included old Ottoman sites!?! Few people if anyone go to Athens or larger Greece for Ottoman history. Be more impartial please."
Pros: "Friendly crew."
Pros: "Thank you. It was very good and comfortable trip with a nice team."
Pros: "Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day..."
Pros: "Everything went as expected, very smooth"
Cons: "Lower fare !!"
Cons: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."
Pros: "Respect and politeness of the staff"
Cons: "Wi-Fi is not available on all flights also is easy to download the fllynet"
Pros: "Typical low cost economy uncomfortable seats and service. Plane left over 3 hours late."
Cons: "Could have informed us accurately about the possibility of making the connecting flight to our final destination. Gate we were sent to had left 45 minutes prior."
Pros: "The crew was good."
Cons: "The infotainment system could be better. My system was not working for the first 3 hours and then the sound went out out completely after 2 hours of use. Also the airbus model still use the outdated 2 prone headphone and I was not able to use my noise canceling headphones."
Pros: "Spacious seating, easy access to charging plug and good movies."
Cons: "Boarding is never fun, why not do back first?"
Pros: "Worst ever"
Cons: "Poor service"
Pros: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Cons: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."
Pros: "Our flight was delayed by over 45 minutes because of some technical issues with the plane but the crew serving us was ever smiling and very courteous. They were making jokes and never once did i see them frown at any demand made by any passenger. The food was very good despite being plane food too!"
Cons: "Delayed flight!"
Cons: "I was told there was no meal included because of the fare I paid. I paid $1100.00. I have never experienced this, even on round trip cheaper flights and I fly to Europe every year."
Pros: "Gate crew was friendly."
Cons: "United. Not Lufthansa. The ability to change seats early with United and be a recognized flier and get credit was extremely difficult. Very poor service."
Pros: "The crew was incredibly kind and welcoming! And it wasn't a packed flight which made it much more comfortable."
Cons: "No entertainment"
Pros: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
Cons: "No entertainment. Plane was cold."
Cons: "Small plane, a price for everything."
Pros: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"
Pros: "Everything went well. No delays, lines or uncertainty. Great job!"
Cons: "Poor food. Disorganized food delivery. Very poor service at the gate- family separated, no seats together, even it was booked as family flight. Will not fly lufthansa again."
Cons: "Flight was late."
Pros: "I had 20 mins to transfer from one flight to the next on a bank holiday weekend full of passengers. The staff stopped me and two other passengers to completely expedite our transfer process and I made the connecting flight."
Cons: "One of the crew members was rude to me"
Cons: "Can’t tell you anything- missed connection"
Pros: "Service was good"
Pros: "All was good."
Cons: "All was good."
Pros: "Efficient checkin"
Pros: "Short and comfortable flight"
Cons: "Horrible experience. Stranded for 3 hours inside stationary flight, 4 hours in a long queue. Very very poorly managed. I slept on a chair in the cold weather. Atleast make arrangements for bad situations, apparently I was booked on another flight but they made me stand in a 4 hour long queue to find that out. Kiosk outside showed I was put in no flight. One of my worst experiences and rest assured if I’m given a chance I will never choose Lufthansa again."
Pros: "The trip was fast"
Cons: "Delay due to overbooking"
Pros: "The movie selection"
Cons: "They ran out of food- I didn’t have dinner on that flight. We were almost 2 hours late to Dubai. I was irritated to say the least."
Pros: "1. Good choice of movies. The entertainment recommendations by airlines were well thought of. 2. Crew and service was one of the best. They timely came and offered juice and water. 3. We were well informed when flight had to make few rounds in the air before landing."
Pros: "The crew was very friendly and went above and beyond."
Cons: "The boarding process is unorganized as passengers do not board by aisles...just pushing and shoving"
Pros: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Cons: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."
Cons: "crew was not friendly"
Pros: "Was no flight"
Pros: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent, and entertainment was also very good. Most importantly, there was no delay."
Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"
Pros: "The staff was professional all the way from check in to boarding to flight attendance ..."
Cons: "I liked everything .. everything was done professionally."
Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"
Cons: "Delays in Nice led to a narrow window for connection. More than ten people were left behind - doors practically closed in our faces - and Lufthansa was wholly unhelpful in rescheduling flights. Lines to speak with agents were absurd and then attendants had to take breaks instead of resolve issues. There were no solutions offered, only poor communication and an unwillingness to accommodate a significant number of customers who were inconvenienced. Finally, a "random inspection" led to a handful of passengers being surveyed by the German local police. Interestingly, a number of us were Hispanic Americans. The whole experience was extremely negative."
Pros: "The flight was on time, the staff was attentive"
Cons: "1) I was assigned a different seat than I selected when booking. 2) Cake was served as the only food option - poor nutritional value."
Cons: "I had problem with my ears - they were stopped and were hurting me badly. I approached first stewardess, she was very unpleasant and she told me that I had to go to the back of the plane, the one in the back of the plane was unpleasant too, she told me she was out of nose drops, did not offer me any additional assistance and told me I better consider not traveling if I have ear problem. Very poor service."
Pros: "This is how to run an airline. Ausgezeichnet!"
Pros: "Overall, the Lufthansa service was excellent. In particular, the food service in economy class was extraordinarily good."
Cons: "We were seated at the end of a row beside the entrance to restrooms at the back of the plane, and on occasion the space beside us became a gathering place for groups of passengers, talking loudly."
Pros: "Excellent plane overall. Was late on one connection but so were a lot of other airlines due to high winds."
Pros: "aircraft is ok departure time"
Cons: "support call line entertainment food all sub standard in economy plus... will not use again."
Pros: "All trip was good."
Pros: "Professional crew, easy travel."
Cons: "Close seating."
Cons: "Wider seats"
Pros: "The bording was quick and easy. There was enough legroom."
Cons: "There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip."
Pros: "overall service and the crew."
Cons: "more comfortable and spacious seats"
Cons: "Descent and landing were not pleasant while the weather was fine"
Cons: "Send my surfboard case with me !!!! They left it in Moskov !!! Will never book true you."
Pros: "The crew was generally ok. Although the flight attendants didn’t make a final pass to collect trash before we started to land. I had to hold trash on my lap for probably 45 minutes."
Cons: "Aeroflot’s food is terrible. Period."
Pros: "The crew was very friendly. Flight was on time, luggage were given on time as well. Well organized flugjt and nice crew!"
Pros: "the crew is good but the seat is not so comfortble..."
Cons: "Problem in ticket and mess in boarding and seat not comfortable at all"
Pros: "I liked that the ladies look fit and nice ( I mean the flight attendant ladies)."
Cons: "We need the crew to walk in the isles more often. I wanted to drink water a lot but couldn't even contact the crew as they were never around."
Cons: "stuck in Moscow airport for 12 hours due to delayed flight and missed connection."
Cons: "Flight got delayed got new boarding pass of next day."
Cons: "You should reconsider your alcohol policy for comfort class traveler,and offer a variety of drinks except beer and basic wine. Moreover ,its not "reasonable" to serve wine in cartoon cups. You should improve your WIFI service,when it is offer."
Pros: "Enough leg room"
Cons: "Bad food, no water is offered between the meals, apothetic attendants."
Pros: "Russian stewards and stewardesses are just so kind. Responsive to my requests."
Pros: "seats were comfortable, enough space."
Cons: "Food was absolutely horrible, especially the second meal. they offered pasta with chicken, there was not even 10 gram of chicken there and even pasta was so much boiled it was all smashed. How can anybody eat that kind of food have no clue."
Cons: "Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time."
Pros: "Nuff said, having a gold Aeroflot card is nice"
Cons: "Lost laggage"
Cons: "Crew, professionalism"
Pros: "Comfort of seats. The seats were comfy and unless you’re 6’1” or more, there was an ok amount of legroom."
Cons: "No movies available, bathrooms were dirty and out of toilet paper. Food was really bad tasting. I had the gluten free meal which consisted of browning iceberg lettuce with one teensy piece of green pepper and olive oil - no vinegar! Literally a 2”x2” piece of overcooked rubbery chicken, literally a large marble sized ball of over cooked spinach, some tastless rice and a rice cake - plain. Ugh. I asked the check-in guy in Moscow if he could please confirm that we were at the right gate, and he barked at me “WAIT!!!” Like who talks to a customer in that tone? It was just unpleasant. While Aeroflot wasn’t horrible and would be tolerable in a pinch, I would try to avoid this ain-line if possible."
Pros: "Don’t dare travel as two people and hope to seat together . You cant pick your seats during check in, they pick for you ... SMH"
Pros: "The cre kindness and the way they take care the passengers"
Cons: "Almost all"
Cons: "1)during the connection we were standing for half hour 300 people in a small room w/o air condition! with only 2 security check stands 1for all of us 2) t"
Pros: "Very professional and friendly crew. Great flight, great pilots."
Cons: "Lunch quality (second meal)"
Pros: "There is not a single thing I liked about my travelling with aeroflot"
Cons: "There were countless things I hated about aeroflot 1. Air hostesses have mediocre English speaking skills. I asked where the entertainment console was stowed at, the air hostess stared at me for like 10 min until she finally understood the question. 2. My flight from Moscow to New York got cancelled without any prior notification. They did not answered any calls. I had to go to their booking office to resolve the matter. I would highly suggest not to fly with aeroflot in future."
Pros: "Everything was very good . Crew was for polite . Food menu was unbelievable . From wine to icecream."
Cons: "Was happy Pretty much with everything."
Cons: "The flight was mostly older Mainland Chinese people that tend to be a bit rowdy crowd. In this case so much so that they did not allow to sleep or watch a movie comfortably. Several of them stood when landing even before the plane had slowed down. I understand that these people do not know the rules but I think is responsible fo the crew to enforce the rules. I have had the same situation flying Delta and United and in both airlines every time something like this happens the crew comes to put order. This is for comfort and security of other passengers."
Pros: "The crew was attentive."
Pros: "Aeroflot's advantage over other airlines is simply the convenience of time. The flight to Moscow from LAX is 11 hrs. with a 2 hour flight connection to Yerevan, my final destination."
Cons: "Isles are too narrow. Awful Food. No Wi-Fi. Entertainment system sucks."
Pros: "The crew was helpful and was always supportive."
Cons: "There was no entertainment but it was a short flight. Food could be better relative to other airlines."
Cons: "Unable to selesct seating."
Cons: "I can't call you when I had problems that I want to reserve seat and check in online from China.So I had to my son' s help from America."
Cons: "On the first direction flight my both luggage arrved on the next day. it was very cold in Vilnius but all my warm clothes was absent. When I was return flight was cancelled. But we was moved to hotel after 6 hours waiting in airport. Buy this reason we have time to sleep only 2 hours. And from Aeroflot side we have not any satisfaction"
Pros: "Very frienfly, flexible and attentive flight attendants. Comfortable sits."
Cons: "Food could be better"
Pros: "The flight services were good, on time, and efficient!"
Pros: "Everything was adequate. No complaints about the actual flight"
Cons: "Flight was cancelled but they rebooked me and I got to where I needed to go"
Pros: "Good food and professional flight attendants."
Cons: "Change of gates numbers. We can miss the plane when gates are changed and passengers do not hear about the change."
Pros: "Crew was excellent! And food was very good too."
Cons: "I am pregnant and need to use a bathroom quite often so I bought prem economy class for a longer flight both ways. The SVO to JFK plane for some reason had two closest bathrooms clogged so we had to go to economy cabin to use bathroom multiple times."
Cons: "My flight from Moscow to Frankfurt on Sept 9 was a problem. You changed a large plane to a smaller one & - no seats! I got bumped to a later flight. Inconvenient!!!!"
Pros: "Take off and landing were smooth with no delays."
Cons: "Both on the flight to Delhi from Moscow, and on the return flight there was a problem with the AC on the flight. The front part of Economy was hot and people were sitting and fanning themselves because of the heat. a walk to the back of the plane let me learn that the air there was more bearable, so I spent most of the flight standing in the aisle. Not comfortable at all!!"
Pros: "a mostly unmemorable flight, which is actually a good thing. No bumps or hiccups. Just get on the plane, fly to your destination, get off he plane. Clean and efficient."
Cons: "Screaming babies :)"
Pros: "Excellent crew and food!"
Cons: "I liked everything in this trip with finnair"
Pros: "On time"
Cons: "The food"
Pros: "The crew was very nice and pleasant."
Cons: "No t.v. the food wasn't very good, flight to Moscow had same food but it had better taste"
Pros: "The crew was nice and friendly. They took extra care in term of trying to accommodate my wheelchair situation."
Cons: "I wish the staff that escorted me and my fiancé was a little more fluent in English. It was hard to understand their instructions when they didn't speak much English."
Cons: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Cons: "We had a short delay"
Cons: "Couldn’t understand announcements"
Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."
Pros: "Crew was very friendly. Food was excellent"
Cons: "Excelente aerolínea"
Pros: "Tight seat, was moved out of exit row because of my age"
Cons: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."
Cons: "Too much time spent at boarding. On luggage missing."
Cons: "Lost my luggage."
Pros: "The crew was efficient and friendly. The plane took off on time and landed on time."
Cons: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Pros: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Pros: "Staff and services all very good definitely"
Cons: "Everything was brilliant"
Pros: "The crew was very gentile."
Cons: "No enterteinment on the plane."
Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Pros: "Over all everything was great, except the bags check in"
Pros: "No extra charge for simple refreshments."
Pros: "Timely and smooth teansit."
Cons: "Food has a way to go to be appetising."
Pros: "That I was able to sleep a bit on the flight - and that we gained an hour."
Cons: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Pros: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."
Pros: "Onboard crew was friendly. Dinner was good"
Cons: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Pros: "Quiet! No noise-canceling earphones needed. Delicious food."
Cons: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Pros: "Food has improved a lot on business class. Meals are more creative."
Cons: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."
Pros: ". Budget airline with no legroom or extras"
Cons: "See above. Nothing specific to like."
Pros: "Comfortable, hospitality and wonderful service"
Pros: "nice drink selection on board flights"
Cons: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Cons: "Waited a while before take off."
Pros: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Cons: "Only 1 bathroom (toilet) for all of first class"
Cons: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"
Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."
Pros: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Cons: "2 hours delayed..."
Pros: "No issues, quick trip, friendly staff, comfortable ride..."
Cons: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Pros: "Efficient check-in."
Cons: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Cons: "bad smell around my seat"
Pros: "A short flight but attendants served us a snack and water with a smile."
Cons: "No business class"
Pros: "quick flight 10 min ahead schedule"
Pros: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Cons: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."
Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Pros: "i tried to cancell my flight but didnt answer me1"
Pros: "Crew were great"
Cons: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"
Pros: "should let first board passenger in rear rows and not everybody together."
Pros: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Cons: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"
Pros: "Very clean. Also, the crew members were so nice."
Pros: "I liked dinner menu. Not so much breakfast...."
Cons: "USB not power outlet under the seat was charging my kindle.... why? When i plugged in the light on my kindle was “on” but kindle never got charged up. My seat was not reclining...."
Pros: "One stop flight, faster than a boat."
Cons: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"
Pros: "Being on time, clean airplain"
Cons: "Punctuality. My flight was delayed over 1.5 hour."
Pros: "The plain was clean and crew was a friendly."
Cons: "Temperature in plain and airport was too hot"
Pros: "The crew was good"
Cons: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"
Pros: "Crew and staff were amazingly friendly. The seats were comfortable."
Cons: "The flight from Newark to Warsaw was delayed by over an hour."
Cons: "We had seats not together. As more of passengers. Only asking to change seats helped"
Cons: "I’m not in Chicago I’m still in Hungary"
Cons: "Yes, I agrèe it could be"
Cons: "Boarding could've been faster."
Pros: "Very well organized airport, very easy to get to the gate for transfer."
Pros: "Crew were Great."
Cons: "Warsaw airport repeats Security screening. Redundant, I don’t know all the international airports, but I know there are others who don’t do this."
Pros: "The crew was friendly and caring"
Cons: "Better food"
Pros: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Cons: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"
Cons: "The LOT ticket counter personnel is in need of some serious professional etiquette re-training. Always displeased expressions on their faces. Hence why alot of their own people opt for other airlines when booking."
Pros: "On time as I had a connection outbound. All good in the transfer."
Cons: "Limited leg room and cramped quarters when person in front of you leans back."
Cons: "All flights were delayed. Terrible service all around."
Pros: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"
Pros: "Overall it was a good flight"
Cons: "Some passengers arrive late 1 hour from transfer flight, but meantime plane crew started relocating existing passengers to different seats without checking if the seat is available, and that created chaos."
Pros: "Flawless boarding, on time, nice crew."
Cons: "Had to wait on the runway for ground services at destination, but for a very short time. The route is bussed at both airports."
Pros: "Food was ok"
Cons: "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"
Cons: "We had for different flights with LOT airlines and all of them were delayed. No updates were given at the gate and some announcements were only in Polish. Landing in Warsaw we had to circle around for a while because the airport was closed due to air parade."
Cons: "Did not take it, was late and missed the flight"
Pros: "Good flight attendants"
Cons: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Cons: "incompetent parents with hysteric crying baby, inattentive flight attendants"
Pros: "Food and flight on time"
Pros: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Cons: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."
Pros: "Crew was great."
Cons: "No on-board entertainment."
Pros: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Cons: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."
Cons: "They lost my baggage"
Cons: "Old films"
Cons: "2 hour delay and no baggage when I arrived. LOT has some serious problems!"
Pros: "the crew was great and nice. it was a really long flight and the captain explained the route clearly."
Cons: "Flight was delayed for 1 hour"
Pros: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Cons: "frazzled getting through all the controls & gate distance in such a short connection time"
Pros: "Flight was on time, the crew was very pleasant. No complaints"
Pros: "Friendly crew and boarding and flight were uneventful"
Cons: "The entertainment for an international flight is far outdated. The movie selection is severely lacking"
Pros: "I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless."
Cons: "I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed"
Pros: "It was very pleasant flight"
Cons: "Crew atmosphere"
Cons: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."
Cons: "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."
Cons: "40 min. Delay"
Cons: "Crew hospitality"
Cons: "Our tickets were very expensive compared to other airlines and had to buy food and drinks."
Cons: "My seat assignments were changed and I was not able to sit next to my husband."
Pros: "Totally uneventful is the best way to fly."
Cons: "I can think of no additions unless inflight massages and foot rubs are options;)"
Airlines flying from Lithuania have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Lithuania
Masks required on board, masks provided on flights from Lithuania
Social distancing seating
Middle seats unavailable to book on flights from Lithuania
Testing for antibodies, testing for symptoms for flights from Lithuania
Waiving of change fees. Search flexible flights from Lithuania