Pros: All across the board pick-up and drop off was mostly very well handled.
Cons: Original pick-up location was closed. There was nothing in the rental paperwork telling me that the location was closed so I went there first and was then re-directed to the airport. Second item of contention was the lady behind the counter had a face shield on and a glass partition between her and I. I didn't hear her clearly regarding additional auto insurance and got stuck with an additional $48. in insurance I normally would not have purchased.
Pros: car was ready on time
Cons: car smelled pretty bad from air freshener. also we left our sunpass in the car and i wrote sixt about it and they never gave me the courtesy of a response. or cleaned the car and notified me on thier own of our lost property.
Cons: My scheduled pick up time was 11pm. The location closes at 11pm. Regular closing time is 1am. Im assuming its due to corona virus. The virus must get real dangerous at 11:01! Lol. Anyway, i showed up at 11:10 and no one was there. It would have been nice to know ahead of time that i had to be there early and that they close at the same time as my pick up time. I had to come back at 9am the next day which caused us to loose out on a half day of our valuable family vacation time.
Pros: Staff was very friendly. Price was good for the rental
Cons: Got an SUV but when I got into the vehicle it just seemed very basic. Had to adjust my driver seat with a lever. Cant remember the last time the drivers seat was not electric. Was expecting a new vehicle to have a couple of upgrades. No major issues but just observations that I was a little surprised about
Cons: Too expensive and bad cancellation policy. They also never pick up the phones
Pros: Friendly staff, up-to-date tech at the desk which made check-in easy, quick and convenient
Cons: Everything was great
Pros: The staff had changed the hours of operation so when we arrived to pick up our car after a late flight no one was there. We then had to drive to the airport the following morning to get our van. No one alerted us to the time change, very poor customer experience.
Cons: When the hours of operation had changed someone should have alerted us to the issue so we could make other arrangements.
Cons: Better staff at pick up- at the desk in the airport (Tampa Int’l... blonde female middle age.) So rude I teared up and she didn’t even blink an eye. TERRIBLE!!!!!!
Pros: the desk was in the airport and they were quick and efficient in set up rental and also the car was waiting on us no problems at all great value
Cons: The only think was we did not know where to drop off the car but the signage was there just not as easy to see since they were in the last back area. Could not help that, staff was great and pointed us where to park
Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Sixt in Tampa.
Sixt has 2 car hire locations in Tampa. Take a look at our Sixt hire location map to find the best car hires near you.