Pros: The staff was extremely helpful, and were very friendly both at pick up and return. It was very organized and professional.
Cons: I truly have no suggestions. It was a great experience.
Pros: Car was fine, drop off was fine.
Cons: It took an hour and 15 minutes to pick up. Only two customer service reps and one of them allowed a woman with no clue to cut out of line and she had no idea how to pay. Instead of having the woman step aside they sat there together while the woman was on the phone and the rep did not help anyone else.. the other representative helped 15 people including myself and that woman was still dealing with the clueless woman..
Pros: Staff was great, car was clean and new, everything was 10/10.
Cons: I count get a car because I was under 25 and I already paid 110 for a stupid car insurance and I couldn’t get my money back even if I didn’t get my car
Pros: The car itself was great
Cons: I waited in a nearly 2 hour line. Not sure what more needs to be said. I found it shocking that on a Saturday evening, there were 2 agents for a combined Avis/Budget line. TWO! And each customer took at least 10 minutes, and in some cases closer to 20 minutes. When I got to the front and asked politely why it had taken so long, the agent greeted me with hostility. She was clearly over it. At least she was working and getting paid for her efforts. Meanwhile I risked getting Covid 19 by standing with a group of people for nearly 2 hours. I was shocked to learn everyone had an existing reservation too (no walk ups) So basically it was Avis/Budget fault for being so ridiculously slow. How long does it take to get a car ready for someone who already has a reservation?? Need to have more people on staff and shuttle them through quicker. It took me longer to get from Tampa airport to Venice, FL (3.5 hours) than it did to fly from Denver to Tampa (3 hrs, 15 min.) Totally unacceptable
Pros: The car is spacious. The a/c is cold. The drive in the rental car is excellent.
The value of the rental car is excellent.
Cons: No changes
Pros: The staff was nice
Cons: They didnt have a car for us when we went to pick it up
Cons: It was a bait and switch to get me to pay more
Pros: Staff was knowledgeable and helpful.
Cons: Think the vehicle itself could have needed a tune-up. It was clean and comfortable though.
Pros: Quick at the desk
Cons: Stood in line for an hour just to get the car.
Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Budget in Tampa.
Budget has 6 car hire locations in Tampa. Take a look at our Budget hire location map to find the best car hires near you.