San Juan hotels near Casa Alcaldía de San Juan

Pros: You are a few miles from the pier at Hyatt House. Good complimentary breakfast.

Pros: Friendly staff, all in good condition, everything is new. The location is in the San Juan convention center district, we book it for a convention and we walk to all the activities. Nice view to the harbor and the cruise line. If you are traveling to take a cruise (Royal Caribbean terminal) it just right there. Overall is a 4 star hotel.

Pros: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.

Pros: It's a historic building with an invaluable art collection.

Pros: Beautiful hotel, wonderful hosts, located in an old world city.

Pros: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.

Pros: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!) History just walks the halls with you! The rooftop pool and hot tub with harbor view at sunset was something special. Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.

Pros: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.

Pros: The staff was awesome!! Very comfy beds and a very good location!

Pros: Location is amazing. Condado area is vibrant. Great restaurants, great sightseeing.

Pros: Great staff and great accommodations! We only ate once at this hotel but it was very pricey but the food was above average. Hotel is in a great location and is within walking distance of many restaurants and other attractions. I would visit again!

Pros: Perfect room and view

Pros: The view was amazing

Pros: We loved the amenities, cleanliness , and attentiveness of staff in addition the local of the hotel to all different conviniences

Pros: Wonderful live music at pool and in lobby. Beautiful beach, plenty of chairs and umbrellas. Nice pool, just a little chilly.

Pros: It was on the beach, close to restraunts, walking to almost everything

Pros: Staff is really courteous, upgraded our room for free. Always smiling, will help you no matter what. Had an amazing stay, and will definitely come back again.

Pros: Great pool for toddlers! Awesome restaurants and service. For lunch La Isla restaurant kebobs are highly recommended. Our room had a ocean view that ir worth the extra money.

Pros: customer service

Pros: Service from the staff was excellent. View from our room was fantastic. Room and grounds were kept very clean. Beach was lovely and kept clean. We really enjoyed our stay and would like to return.

Pros: The hotel is run like a well oiled machine. The staff is extremely helpful and friendly. They always recognize you when entering or leaving the hotel. The lobby is well air conditioned, clean with a touch of elegance. I couldn't have asked for a better room. Large, clean, beautiful view of the ocean and pool area below. I did not eat at any of the restaurants but I would think they are good based on the hotel overall. If you valet your car you can scan the parking ticket on your smart phone and the car will be waiting for you when get downstairs. I will definitely stay at this hotel again.

Pros: The staff was very accommodating.

Pros: Nice hotel, a little bit old Staff members are great Location is one of the best in San Juan Nice Beach front, nice poll area, everything else is below average You have CSV, Walgreens, and many restaurants walking distance

Pros: EMPLOYEES VERY NICE WORK VERY HARD TO PLEASE YOU

Pros: Our family loved the close proximity to the beach.

Pros: There is definitely plenty to do right at the resort, but if you're feeling a little adventurous you can trek up to Old San Juan for beautiful sight seeing. The staff at the Marriott were more than accommodating and made sure all of our requests were met. The front desk staff was tremendously helpful with recommendations of places to see, eat, shop or whatever we were seeking to do. We can't wait to visit beautiful Puerto Rico again in the very near future!

Pros: I saw all the resorts and this on has the best bang for your buck. I am a young doctor and went with my girlfriend and did extensive research on best water front resorts and this is the one because of the pool and service. Becareful other hotels are in front of rocky beaches that will ruin your vacation. This has great beach prime location and amazing options on things to do.

Pros: The COVID 19 protocols were very good!

Pros: Rooms very nice; beach view and excessibility excellent; safe environment for walking and sight seeing.

Pros: Always the location room and service nothing

Pros: I love how they had all the Amenities on site, and the Staff was Polite always willing to help and offer refreshments.

Pros: Nice área of San Juan near many restaurants. Old San Juan is a quick 75 cent bus trip (very nice buses) from in front of the hotel. Hotel has great pools, beachfront, with lots of activities for anyone.

Pros: Great location for shopping and dining along the Ashford strip. The beach outside the hotel was great, plenty of chairs and umbrellas provided by staff. Pool area very nice with swim up bar.

Pros: Lovation

Pros: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.

Pros: staff there is the best KATERINA was amazing

Pros: Love the casino love the Metropole restaurant love the pool

Pros: Good location and hotel looks great

Pros: Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.

Pros: the infinity pool and the service as well as the area

Pros: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.

Pros: The infinity pool was great! Rooms were nice and beds were extremely comfortable.

Pros: Rooms were very nice, clean and comfortable. The staff was warm and friendly. Loved the total non-smoking environment which amazingly included the casino. We also appreciated having the green option available for opting out of daily room service.

Pros: The rooms are clean, facility well kept, and staff friendly

Pros: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!

Pros: It was close to convention center.

Pros: Hotel is clean and friendly staff

Pros: The view the infinitity pool and the casino

Pros: We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.

Pros: The location is in san juan

Pros: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.

Pros: Let me start by saying that I am the type of person that reads negative reviews and most of the time ignores them because I feel some people can never be happy or they paid the price of a 2 star resort and expected services and amenities of a 6 star resort, that is not the situation with me and the Caribe Hilton. Also, I am not a newbie when it comes to travel. I cannot possibly fathom why someone would stay at this resort instead of going to an all inclusive in Aruba, Jamaica, River is Maya, etc... an all inclusive would be less than half the cost when considering food and drink (no exaggeration). Let me put it this way, if the Caribe Hilton was an all inclusive, it would be my least favorite all the resorts that I've been to but it is not all inclusive and you get price gouged with food and drink. Way, way, way too expensive for the value. You are not within walking distance to anything worth noting. Some will tell you that Old San Juan is within walking distance, that's bullcrap, unless you are a person that runs a couple miles every day it is not. It is close to a half hour walk. Who the hell wants to walk a half hour in 86 degree weather then walk up and down the hilly streets of Old San Juan all day then walk another half hour back to the hotel? The city did put in an awesome bicycle path so I guess you could do that, we didn't want to have to worry about them getting stolen while we shopping or eating. I enjoyed Old San Juan but if I wanted to visit again, it would be by a shore excursion while on a cruise. Our room was nice and clean. There were not that many people at the resort, wonder why, but you still couldn't get a good seat at the pool or Lagoon. The pools were small and freshwater and I worried because they didn't have chlorine the type of germs and things that were in it. The hotel was kind enough to put free fruit flavored water out for a few hours a day that ranged from refreshing to disgusting depending on the type of fruit. There was a wedding held there the Saturday we were there. An entire section of the beach was closed down and all the hammocks were removed because of the wedding. The hammocks were one of few things i enjoyed. At the end of the wedding, sometime between midnight and 1AM, someone decided to light off fireworks which I typically enjoy but not being woke out off a sound sleep and not going off feet from my room's balcony.The staff were friendly and helpful except when I was asked at checkout if I had a nice stay and I said not really, the girl just smiled and handed me my check. That was the icing on the cake for me, not only would I never stay at this resort again I would never stay at a Hilton again. For the grande finale, this hotel charges you a hotel fee on top of quoted price AND it is not cheap. Not sure if this is legal, but they know you can't do anything but gripe and moan because it isn't like you can walk to the hotel next door. Bottom line is if you are not concerned about money it's great

Pros: Updated, modern, clean room. Nice large bathroom. Bed is comfortable.

Pros: The location was excellent: right between old San Juan and Condessa. The pool was small but it was made for hanging around and sunning. Beautiful old ruins right next to the hotel made it picturesque. My view of the sea was beautiful.

Pros: The staff were amazing and very accommodating

Pros: Nothing.

Pros: Location, beach, comfort, spa

Pros: It was in the right between the old and the new city.

Pros: Awesome views, friendly/helpful staff, and beautiful private beach. Best resort in PR!

Pros: the facilities pool and beach beautiful

Pros: The hotel lobby is beautiful. The hotel has everrything you need and service was great. Staff was extremely helpful and very nice from check in to check out.

Pros: I really love everything about the Caribe Hilton: the lovely and calm beach, the food, the location, etc. I first came here in 1976 on my honeymoon and have returned twice! Lovely gardens and great service.

Pros: Room

Pros: Great location, beach, view of laguna and ocean. Close by recreation areas like Velauno.

Pros: I like the exclusive beachfront and pool area with the view and close proximity to old San Juan.

Pros: The hotel itself was very nice and fun, very nice overall design and loved the hot tubs.

Pros: beautiful pool area

Pros: I enjoyed the private beachfront and pool. Our room was very comfortable, too!