Very nice hotel in the middle of everything. I will have to come back and stay again.
4 stars
Hotel El Convento
Photos of Hotel El Convento
Overview
Boasting a Jacuzzi and an outdoor pool, Hotel El Convento San Juan is located in San Juan and provides historic accommodation. It is just moments from Old San Juan.
There are a range of facilities available to guests of El Convento, such as facial treatments, an express check-in and check-out feature and a sun deck. Staff are available 24 hours a day and can assist with booking tours and tickets.
All of the elegant rooms at Hotel El Convento San Juan are equipped with a hair dryer and a refrigerator.
Guests staying at Hotel El Convento can enjoy a unique dining experience at the in-house restaurant, ideally based for those who want to stay close by at mealtime. A wide selection of dining options can also be found in the area.
The hotel is ideally set for discovering the city, with the Casa Blanca only two minutes away. Castillo San Cristobal and the Fort San Felipe del Morro are each within walking distance.
Latest deals for Hotel El Convento
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel El Convento
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Shampoo
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Soundproofing
- Landmark view
- Telephone
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24-hour front desk
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
- Private entrance
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Pool and spa
- Rooftop pool
- Hot tub
- Outdoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Radio
- Flat-screen TV
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Eco tourism
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Parking
Fitness
- Fitness centre
Reviews of Hotel El Convento
8.4
Very good
1184 verified ratings
Wonderful
626
Very good
207
Good
143
Okay
68
Fair
60
Mediocre
38
Poor
42
Summary of reviews
Guests say
Guests generally praised the hotel's excellent location and friendly service, highlighting the charm and character of the historic building. However, several reviews noted cleanliness issues, outdated facilities, and some maintenance concerns, which detracted from their overall experience.AI-generated from customer reviews
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8.4 out of 10
850 reviews
8.4 out of 10
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8.2 out of 10
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10 reviews
All reviews
A set of stand alone cabins surrounding a beautiful main facility with outdoor bar, pool, and dining. All overlook the sea, and a rocky beach. The staff are pleasant, and engaging. Accommodations are lovely. Vieques is very rustic, and so is Blue. It assumes the simple friendly charm of the island. You will need a jeep to get around. If you are interested in a relaxed quiet experience, this is a g...
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I wanted to share my experience regarding supervisor Javier from the Palacio location. We were moved for the Convento site to the Palacio site due to torn sheets, unswept under beds with leftover toys from previous dwellers, malfunctioning air conditioning, and cockroaches presence in our room. Helen was kind and personally assisted us in our room transitions. We were advised to obtain breakfast v...
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I love El Convento. Old world with modern comforts. Elegant and great staff. Beautiful location as well.
Pros (+) The staff was awesome!! Very comfy beds and a very good location!
Cons (-) The hotel is very old which is cool, but it need some upgrade.
Pros (+) The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or ...
Cons (-) Main elevator kept breaking down with immediate repair by local Contracted company. Any baggage moves handled by Hotel. They helped us totally through this minor problem.
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Pros (+) Beautiful hotel, wonderful hosts, located in an old world city.
Pros (+) Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!) History just walks the halls with you! The rooftop pool and hot tub with harbor view at sunset was something special. Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Cons (-) Having to leave so soon. Should have booked a much longer stay!
Pros (+) The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Cons (-) There is a lot of traffic directly outside. Not good for early check in.
Pros (+) I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
Location
100 Cristo Street, San Juan 00901
What's nearby
- Ponce de Leon Statue128 m
- San José Church154 m
- Viejo San Juan172 m
- San Juan National Historic Site178 m
- San Juan Museum of Art & History219 m
- Casa Blanca231 m
- Museo de Las Americas245 m
- Castillo San Felipe del Morro0.8 km
- Castillo de San Cristobal0.8 km
- The Capitol of Puerto Rico1.3 km
- National Guard Museum1.7 km
- Luis Muñoz Rivera Park2.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel El Convento
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel El Convento
Nearby hotels and places to stay
Closest
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See cheapest stays in San JuanMost recommended
See most recommended stays in San JuanGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 1.1 km |
Nearest airport | San Juan Isla Grande |
Distance to airport | 2.4 km |