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Old hotel. Needs refurbishment. The employees do not pay attention. Mattress of the bedroom damaged. Very old mattress. On the day of leaving the hotel, the cleaning woman came to bother 11am. To leave the hotel. Being that check-out was 12pm. Hotel antigo. Precisa de remodelação. Os funcionários não prestam atenção. Colchão do quarto danificado. Muito antigo colchão. No dia de sair do hotel, a mulher de limpeza veio para incomodar 11am. Deixar o hotel. Sendo que check-out foi 12h.
I liked how the rooms looked. The location was excellent it was close to everything. The hotel was very clean. 1St off when i got there to check in they couldn't find my reservations,after waiting for 45 mins they were finally found. I was put into a room i left to go to a football game i made it back about 11:30pm i was wondering why my key wouldn't open the door so i went to the front desk to only be told that as soon asi left they rebooked my room and gave it to someone else then moved me to another room that was stanky old and dirty. After about 20 mins of the manager sitting there saying she was gonna throw us out of the hotel because i was pissed she finally put us in a better room
Nothing The room was old and everything in the bathroom was falling apart. The bed didn't work either to adjust the softness. Not a very nice hotel. It's just cheap but you can for sure tell it's cheap!!
I had to pay $11.50 and the only explanation this is a resort and we ahev to pay.
I slept in Room 2714 for a week and I ended up being bitten by bed bugs...it's a week later since I left and my entire body is covered in bites. I'm on vacation and have been unable to go anywhere due to the discomfort. I am now spending my money on medication every other day. I emailed the hotel and never got a response. I had planned on going to see the manager myself but I have been in distress all week. Please DO NOT STAY AT THIS RESORT!!!!!!!!
I like how friendly and helpful your staff was . Also the way the room was cleaned was a good thing. Overall good job and job well done!!!! The way the reservation was not in the computer
Honestly the only thing I really liked about the hotel was the location. It is on international drive directly across from the Orlando eye and sea world aquarium I picked this hotel because it was less expensive than some of the other hotels in the area. However, what I didn't realize was all of the fees that would add on making me pay almost double the initial price that was advertised, including some that I was unaware would be added on at the front desk at check in. The resort fee is required and not charged by kayak, and when I went through the process of booking through my mobile app I didn't see anything in regards to that. In addition, the rooms seemed dirty and old. The water in my shower continued to leak throughout the stay and the handle was covered in some sort of cleaning product and was gross to touch. The "free breakfast" was nothing more than a piece of toast and a glass of juice. The staff was fairly rude as well, and while spending some time in the lobby, I came to realize several clients walked away from the front desk complaining about their rudeness too so I know it was not just me. Overall I was very dissatisfied with my stay and I will not be coming back to this hotel in the future.
The large room was very accommodating. Having the ymca next door was an added bonus. The bathroom sink leaked. The bed pillows are all feather which I'm allergic. And the doors are so thin you can hear all the hallway noise all night long.
The hotel is in a great location The 4pm check in
The bathroom was nice and large. Comfy. Clean, ac worked well hot water was nice. They allow the delivery drivers to bring the food to your door. Restaurant within walking distance. Walls were thin. Had to ask for towels. Park shuttle only run once. So you have to go and come back when they do so forget being at the park after dark. Free breakfast was just toast and juice, not exaggerating here the set a loaf of bread out. There's a fee for aminities. Parking is a mess, it's free but it's all over not convient for your room location. Staff was indifferent.
Our family couldn't call us, as there is no phone number for the resort listed anywhere that they could find
Good size of the room. They don't have free internet! Even in lobby!
Place Room quality
It was just a truly wonderful stay overall. From the beds to the pool, thanks!
close to shops /resturants and parks Room was dusty and bed was not good
facilities, location & ideal thinking
Shuttle service to the conference location
price eand location elevators need cleaning and remodeled
Helpfull staff, good price, and ok location It needs some rennovation and better internet connectivity
Location, facilities were clean particularly for the price. Pleasant visit.
Its garden setting and we always love to stay facing lagoon as the ducks are so friendly!
Location to the convention center My room was musty smelling , like a closed up basement , triggered my allergies, I'm guessing mold, they were sold out that night so I had to stay in the room for the night , the next day I was able to get another room but not until after 2 pm , I told them I had no problem checking out and going somewhere else. You would think that if a customer had a problem with a room they would do everything they could to accommodate them. Plus really after you pay for the room they charge a 19.95 resort fee....Ive been to lots of resorts , that was not one of them. I debating writing the president of the company and asking for a refund...will not stay there again
Location, environment old design, It is 1950's otel. Big holes on curtain and towels. And need refurbishment.
I was highly disappointed by my quasi stay at the Wyndham Orlando. It was so terrible that I took it as a loss and had to find another hotel for the night. The final straw was a bug crawling across my shoulder while sitting on the bed. The first straw was passing the first room on our hallway with a large heart shaped sign that said "drop your panties here" with a black thing draped across it. Do not waste your time or money. Pretty much everything
We had NO microwave , shower curtain , king bed , mini fridge , and there was a huge crack through the bathroom mirror . There also was a gay man convention ( we have nothing against gays ) which they surrounded the pools and the bar area, it also made my boyfriend uncomfortable to walk around property without getting eyeballed so we never got to enjoy the pool after he went to go buy a suit because he forgot his at home !!! Also we called the front desk ( because we had no cellphone service ) to find out when Univerisal closed and she told us 10 so we taxied up there around 7:30 to hit the rides at night but Univerisal was closed so we spent $25 on a taxi for no reason !!! We have stayed here 4 or 5 times now and this was our favorite place to stay other than staying on property , after this weekend that has all changed !
Convenient place to stay close to Universal Orlando. The air conditioner was loud (periodic rattling). Needs to be looked at.
The room was well priced for the area. Very convenient to dining and tourist attractions. Rooms were hot! Air-conditioning did not keep room cool enough.
I like how big the hot tub was. I booked on kayak when we go there we checked in and when to our room they gave us two doubles instead of a king like we booked. I called down to have them fix it but they didn't. My boyfriend went down to try to get a refund and we were going to go stay somewhere else. But they said they could not give a refund we would have to go through kayak. So I called them no body answered so I called to hotel again and asked to speak with a manager and ended up putting me on the phone with the same person we have been dealing with and he just said there is nothing they can do they don't have a room for us and they can't give us out money back. So we hung up. 2 minutes later I got a call from someone that was a lot higher up then Andrew. She said I hear that you are going to leave the hotel and I don't want that. She said I do have a king room available if you are willing to stay. So basically they wasted two hours of our vacation telling us they couldn't put us in the room we booked and in the end they put us in the correct room. The new room was nice and spacious the only two things wrong was that there was mold around the toilet and tub. Also the outlets next to the bed did not work other than that the rest of our stay was good.
hotel is huge and has good facilities the hotel charged me for the full stay on my credit card the day the reservation was made on your website despite the booking stating that they would not. rooms were very stuffy and smelled moldy,
The room' smell was not good.
The pool, the decoration Our room had a view on a concrete wall Lots of noise coming from our neighbors (connecting rooms). Not well noise insulated.
+Excellent location on the Internation Drive, close to the new Orlando Eye and Aquarium +Very good service from the receptionist, who called us to let us know our room was ready +Free parking +Great shuttle service to Univversal +On-site concierge for ticket booking -Slow elevators, in need of replacement (but management knows, which is why they are currently replacing them, one at the time) -Gaming room with arcade was smallish and offers no value -Gym is way too small -We needed to rent a car, management made us work with a company located miles from the hotel, when there is one next door (but probably not affiliated with them)
Clean, Friendly good location on I Drive
The location was perfect. I was there for a trade show at the Convention Center, so was in very close proximity to that and a number of restaurants. Given that it is right on International Drive, practically every type of cuisine that you'd ever want is represented nearby. I'm unsure if all of the rooms are the same, but I had a one-bedroom suite overlooking the pool. I liked the fact that the bedrooms were in the interior so you don't really hear any activity happening outside at the pool or the hot tub. The hotel pretty much had everything: pool, workout facility, bar, continental breakfast, small sundry store - and if you need anything else, there's a Walgreen's within a 5 minute walk. The room was very clean on arrival, and bed made up on a daily basis. Also two flat-screen TVs are nice: one in the living area, and one in the bedroom. Nothing that I didn't like - but the room was fairly straightforward. It's not plush by any means, but has everything you need. Only thing that was a minor inconvenience was that the nightstand has outlets built-in, but then it wasn't plugged into the wall outlet, and upon trying couldn't get it to plug in. Unsure why.
The staff and facility was great Lack of available parking.
The Hotel was clean, and in a great location. Breakfast was good. Before leaving for the hotel, I had booked a two queen room and specified we had 4 people sleeping in the room. I also took advantage of the pre-check in to select a room and tell them what time we would be in. When we got to the front desk, the man who waited on us said that they had a reservation for a king bed for us. Mentioned that they had received notice of what time we were getting in but strangely the fact that we needed two queens was never listed even though I had requested and booked two queens. I had to pull out my paperwork after he said that he did not have any available rooms but one king (you cannot fit a man that is 6 foot 4, and three grown ladies in a king bed) once I pulled out my paperwork he found us a room. He even stated that it was good that I had my paperwork or he would have just stuck with telling us that he had no other rooms. Once we got to the rooms the beds were very small.. They were for sure double beds even though they told us they were queens. We have a queen bed and these were definitely smaller. Thank you for letting me have my say :)
Really clean overall, appears to be renovated recently There is a humidity feeling in the hotel, maybe due the AC but even the bed feels like humid
Great Location, beautiful clean rooms. The "Elisha" greeted us upon arrival, check us in and made us feel "at home". Definitely would recommend it!
Great location , near by restaurants , clean , friendly staff Break fast could be better , they had instant oat meal !!! Could be real oat meal , fake eggs , could be real eggs . Break fast could be lit better ,
The staff was very friendly The room smelled like mold.
Liked the room, the service, the food, the location... almost everything The view from our room... but you can't have it all.
the restaurant its very small
Location. Mobile check-in. Hard to park the car at night. AC smells bad (mold?).
Clean rooms, friendly staff and close to attractions. Good price for quality
Very clean and beautiful. Had an overall pleasant stay. Would recommend to others and visit again.
Cleanliness, location, free breakfast, facilities. Not enough parking space. Views from the room.
My children love the Mickey Mouse waffle iron at breakfast! We stay at this hotel every time we travel to Orlando, mostly for this reason! The complementary breakfast is great, and the hotel is on walking distance of some great restaurants. We had a little trouble with the AC this time--we were either too hot or too cold--no in-between.
Location, location, location. Plenty restaurants, entertainment and convenience store within walking distance. Bathroom could be updated
It had all the right features like Fridge, Microwave, shuttle to parks etc. Very Dated property. Sheets were very old. Bath tubs was cracked. Shuttle to universal parks was very limited.
Convenient to pick up city bud, trolley, or go on foot to convention center, eateries and shopping. Small room, not enough lighting, rattling fan when switching on bathroom light. I was on ground floor, next to outside ice machine. If you go to bed early or want to sleep past 6:09 AM, try to get a different location.
The room was clean. Free parking, free breakfast. There was a large refrigerator and microwave in the room. Restaurants within walking distance. Shuttles to parks and the conference center. Great value.
Associates were pleasant and helpful The room was mostly clean especially at eye level but a little lower (baseboards) and corners were less clean and I came across 2 bugs in a 2 night stay
Reasonable Price. Great location. Comfort, Cleanliness, Above Expected Level of Service, Pool and Pool Side Equipment Was In Good Condition. Can't think of a single thing.
Breakfast was nice Slow internet speed
The Location. There was a construction site across the building and it was a lots of dust in the air.
Room was clean and comfortable. Near a lot of things to do including the Sleuth's Dinner Theater and CSI exhibit. Narrow walkways to upper level rooms. Timeshare salesperson in lobby.
I liked the Very clean room comfortable bed, The guy at check in desk was very friendly and informative about the complimentary shuttle to Disney world and universal Orlando and about where we could have breakfast the next morning. Was a Great experience!
Very nice and accommodating staff. Furniture and rugs need replacing. Breakfast area crowded and breakfast items limited and not well maintained. Pillows terrible. Did not have a clean feel. In need of major rehab.
Location Our room was not to par. Very disappointed.
Close to Universal Studios, Islands of Adventure, Aquatica, Sea World, and shopping places. The room service is not good. On two occasions we ordered food and they were out of the items. There is laundry only on the top floor and only one of the 2 washers was operating. Once we found a cockroach in our bags. The breakfast is good but is exactly the same everyday so you tend to get tired of it.
The staff was amazing, super friendly, and helpful. The facilities were very nice. Rooms were clean and spacious. Beds were comfortable. Shower was hot. There was a bit of mold on the bathroom ceiling near shower. Probably because of the shower but it should be addressed. Otherwise no complaints.
Lots of places to eat nearby from fast food to fancy Wi-Fi works the best in the "living room" of the suite. Very spotty in the bedroom, so if you like to work on your laptop while laying in bed, probably not going to work well.
The localization is very good. But the hotel´s rows are very dirty, walls very damage. The breakfast room is very, very small and I had to ask every day for someone clean the table that I will seat.
Ease of entry from I-4. Small Hotel. Very reasonable rate. IF you just need a place to sleep and a place for kids to jump in the pool at night, this will do. Hotel was poorly marked (recent change in ownership?) They need to get their signs updated. Rooms were worn but okay. They seemed understaffed, especially in the housekeeping department, not enough soap and towels to go around, but for the price, I'll make do and bring my own next time.
Fast admitance, good facilities, goof breakfast Nothing
I liked the fact that it was near International Drive and I didn't have to use the car everytime I went out I didn't like the laundry machine which kept eating my money and not registering it. The hotel staff did, however, refund my losses and the machine did eventually wash my clothes.
The hotel staff were great, specially Sarah and Tom. Also the travel agent Mario makes an effort
It didn't have fleas!!!!! I have never had such a terrible motel in all my life. I am still sick 2 weeks later from the air conditioner that I had to clean 1 inch of dirt from. The sink didn't drain and they didn't do anything about it when I talked to the front desk. There was blood on the sheets, the carpet was sticky with dirt. It was HORRIBLE. I would have the stinky hovel shut down. And the police were there in the morning arresting someone there???? Avoid at all cost unless you want to get sick
Friendly personel, quiet rooms (if u turn of the noisy airconditioning) Taxi service was nice but the driver tries to rip you of after making a nice chat. 35 dollar for a ride that in a normal taxi costs 22 dollar.
Clean, friendly, nice area. Breadfast area is too small.
I liked the breakfast service. It was excellent related to the price, because I have been at other hotels with higher prices and the same service. Also the details, I like the coffee kit at the room. I did not like that they gave me a "smoking room" when a selected a "non smoking room" with you. The room really smelled to tobacco.
Location is excellent. Walking distance to shops and restaurants.
close to restarurants, shops anda disneyparkand nice staff clean...pillow not clean
Everything about the hotel was fine for the value, but the smell in the room. There was a terrible musty smell in the room. The dresser drawers smelled so bad that I would not stow my clothes. Nothing could take out the smell, even a special machine. I was concerned about my health since there must be mold somewhere. We had family members also in a room on the 5th floor and there room smelled the same.
Overall nice hotel. Rooms were decent size & well maintained. The lobby, elevators and such are a little outdated but decent. Staff was friendly and helpful. Location is right off the interstate and close to many restaurant options.
The breakfast and the ticket agent. we were not given the correct name of the Hotel initially it was sent to us the Laquinta Inn and it took us over an hour to find out the hotel name was changed after we booked it. We were in a new unfamiliar place and did not know of the change.
Very nice hotel. Close to outlets and disneyland. air conditioner is loud, but i don't need it in the winter night.
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The location It was too small and it had roaches!
The location close to everything but away from main street No sleeping here past 730 am , due to endless laundry carts being launched every morning up and down the floors. The staff is there to just check you in , not helpful at all, Breakfast is cheap and overcrowded. The free shuttle never came after hour wait
location, location and location. Its your basic 2.5 star hotel. beds were a little hard.
We didn't stay long in the hotel.We were out,most of the time. The cleaning is made in the afternoon.
Location Cockroaches in the room
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This guest did not leave comments about this hotel.
Good location There was a German roach in the closet
Cleaness. Breakfast time was to crowded.