Pros (+) Pool and pool bar was great. Loved the large bathroom with 2 sinks. Our coffee maker stopped working and they immediately replaced it. Service was wonderful!!! Kitchen restaurant really good.
Cons (-) Nothing, loved it and will be back.
4 stars
Universal's Hard Rock Hotel
Photos of Universal's Hard Rock Hotel
Overview
Family-friendly Orlando hotel in Florida Center with 3 restaurants 3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Universal's Hard Rock Hotel offers 650 accommodations with iPod docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Universal's Hard Rock Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Universal's Hard Rock Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Sauna
- Water slide
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- Pay-per-view channels
- Shared lounge/TV area
- TV
- Smartphone dock
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Things to do
- Gift shop
- Game room
- Golf
- Evening entertainment
- Table tennis
Parking and transportation
- Parking
- Private parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Garden
Fitness
- Fitness centre
Reviews of Universal's Hard Rock Hotel
8.7
Very good
3353 verified ratings
Wonderful
2092
Very good
528
Good
344
Okay
162
Fair
113
Mediocre
38
Poor
76
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, especially its proximity to Universal Studios, and praised the service provided by the staff. However, many reviews highlighted significant cleanliness issues, including dirty rooms and bathrooms that require updates. Overall, while the location and service were often commended, the hotel needs to address its cleanliness and maintenance problems.AI-generated from customer reviews
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Score by provider
8.7 out of 10
339 reviews
8.9 out of 10
5 reviews
All reviews
Pros (+) music
Cons (-) There was a mildew smell in our room. I was walking around barefoot and there were several large wet spots on the carpet. Really gross. So that explained the smell. We were in too big of a rush to get to our event to be able to request a different room.
Pros (+) Universal early entry and express passes are invaluable. Spotless hotel and pecable staff. Room clean but small (then again you are only in to a very short time).
Cons (-) Parking $23 + tax per day or $29 plus tax valet parking. Priced cleverly so you will opt for valet. Either way this cost is just a way of adding $ to your bill. Make sure you factor in an extra $58 plus tax per overnight stay. As long as you know to account for it when booking then it's more palatable.
Pros (+) We loved everything about it. Rooms were spacious and very clean. It was so close to the parks.
Cons (-) The hotel restaurant the kitchen had very slow service. That could be because we were a party of 9 though. Food was very good though.
Pros (+) The room and property were great! Love the décor and details at the hotel. My puppy, who came along for the trip received a welcome bag which included a very cute Hard Rock dog bowl. We would have loved to stay there more days since it was so comfortable and felt safe. The ease of getting to City Walk be that by boat, or walking was awesome! Also, for being guests at the hotel, we received complim...
Cons (-) The only bad thing was Housekeeping...timing housekeeping to clean the room so it wouldn't cause a scene (barking, making the dog nervous) with our puppy was rough. We had come back from the parks and would wait up to 2 hours before we left for dinner. I called housekeeping to come in and clean the room, telling them that I will be out within the next 2 hours, so if they could send someone ASAP so...
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Pros (+) Friendly people
Location
5800 Universal Boulevard, Orlando, FL 32819
What's nearby
- Universal Orlando Resort0.9 km
- Universal's Islands of Adventure1 km
- Holy Land Experience3.5 km
- International Drive5.4 km
- Orange County Convention Center5.7 km
- The Florida Mall7.7 km
- SeaWorld Orlando7.7 km
- Discovery Cove8.1 km
- Camping World Stadium9 km
- Church Street Station10.6 km
- Magic Kingdom Park13.3 km
- Disney's Typhoon Lagoon Water Park14 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Universal's Hard Rock Hotel
Low season | January |
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High season | August |
Average price (weekend night) | AED 3,079 |
When to book a room at Universal's Hard Rock Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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Value for money | 7.6 |
|---|---|
Distance to city centre | 10.6 km |
Nearest airport | Orlando |
Distance to airport | 16.2 km |