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Sheer luxury combined with class. Tips; tips; tips and more tips. Do the hotel pay for the services or do I?
Clean, smart, luxury hotel with a central location. Certain bar staff were uninterested in the customers they were serving, on one occasion when asked for milk for tea, swung the fridge door open at such force it swung back on himself. The drinks were thrown down instead of being placed. A level of service not commensurate with this very nice hotel.
The resort fees they charge are rediculous, I have no idea what these are for
The casino, room, and the great atmosphere I liked everything ! :) Loved the hotel
i loved absolutely everything about this hotel, the staff were fantastic the whole place was amazing, i cannot recommend more!
Hotel Staff - Limpieza - Facilities Price
Concierge service was superb. The quality of the food was excellent and the professionalism shown by the staff was second to none Nothing
Size of room, location on the strip
The room and the hotel decoration was amazing. I did not like the room entertainment was very poor. Usually you get to see movies at not extra cost, however at the Bellagio it was a charge of 12 dollar per movie. Frankly, quite disappointed. Also, the restaurants were closed at 10 or 10:30, quite early if you want a late dinner after the show. The access to the spa was also at extra charge regardless if you were having treatment or not.
Staff was very helpful and courteous, location was perfect, pool area was well maintained and not too crowded. I also find Bellagio size to be just right, with enough different options of things to do but not overwhelming. I also liked that they had chairs and little tables scattered all around the hotel so that you can have your drink while people watching, just like you are in a cafe. Plumbing in our bathroom was very noisy and would bother us during the night
Loved the Location. Very slick premises Hard to suggest anything bad. Over all a great Hotel. Get to the pool early if you want a good spot
Location, Hotel Services and Activities. Smoke in the casino, decor beginning to be dated
amazing beds couldn't win anything
The Mexican restaurant Javier's was amazing!!
cool atmosphere, very comfortable bed, you can set the alarm on the tv to open the drapes, put the tv on your preferred channel, and set the temperature.
I liked the accomodations in the room- very elegant yet modern, clean and sophisticated check in process- they didn't have a room available that wasn't non-smoking and then after some complaint they found a room
There was not enough staff on the check in desk. This made check in take far too long.
I liked a luxury, confort,gourmet, cassino location. The elevations is not clouse my room.
the hotel is realy good and worth visiting
Location was great. Decor was very modern. Hotel smelled really good throughout the day. Horribly customer service, unfriendly front desk staff. Don't expect them to accommodate your needs, even though you have prior reservations. Also, the way the floor/rooms were laid out is confusing.
Very nice design and beautifull modern ambiance! Not a real 5-star hotel. Poor service. Everything in the minibar is sensored. Feels like you are beeing watched!
The comfort,design of the room and food.
The size and comfor of the room was superior. Front desk staff was extremely helpful.
Great rooms, fully furnished apartments 80+M2, originally built to be sold but because of the property bubble now used as rooms. the hotel outlets for food and drink are very expensive and this is not a hotel for smokers.
Very nice hotel. Good location. Excellent staffPlease write at least 15 words nothing
It was in the middle of City Center, yet it was a very quiet place, removed from the hubbub. There was no coffee or coffee maker in the room, even though it had a kitchenette.
Clean, comfortable and quiet. Helpful staff The $25 per night plus tax resort fee The sneaky way they get you to waive the credit card currency conversion for their own 'competitive' rate plus 3% fee when you use a credit card for payment
Fabulous suite, very luxurious. The best mattress and pillows in a hotel ever, no noise from other guests or outside, incredible view from a wall of picture windows over the Bellagio fountains and the Strip lit up at night is spectacular. We thought it was a perfect choice for us and no negatives at all.
Top shelf hotel in every sense of the word. Amongst the best Vegas has to offer, you will not be disappointed. The rooms and bathrooms are of a high quality fit and finish, the plasma tv worked flawlessly and the $15.00 per day resort fee includes the Wall Street Journal, free WI-fi, use of the gym, valet parking, in room bottled water along with coffee and tea. It's the real deal in Vegas.
The rooms are a perfect size and the hotel has fantastic if not pricey food options. Would go just for the food if I had to! Cigarette smoke in Vegas is a real issue. If you don't like your entire wardrobe smelling of cigarette smoke, I'd suggest one of the strictly non-smoking hotels.
Location was good. Not like a labyrinth like other LV hotels ... Bells goo is like running a marathon to get to one's room. Room needs to be fluffed. Tired is a good description. Decor fine but seems in need of renovation.
It was comfortable, and the location was great. It was nice and comfortable, until I smelled something rancid in the bathroom. The smell was coming from one of those huge National Geographic sized cockroaches. I told the front desk but all they offered to do was clean the room . That ruined my whole stay . I paid to stay somewhere nice if I didn't mind roaches in the room I'd stay at one of the many cheap motels Vegas has to offer
Nothing Rental car was vandalized in Paris parking garage and couldn't find anyone that actually cared. Horrible experience.
Clean, quiet, and well-appointed rooms. Centrally located on the strip. Check-in/check-out is painful and well below the standard of other Vegas hotels. Maybe it would be better were their automated kiosks working, but they never seem to be.
Location View from my room
Location was great! It is hard to get to your room. Especially when you have luggage.
The rooms were very nice! Can come up with anything
Beautiful room. Comfortable stay. Able to use a kiosk to check in rather than wait in a long line to check in. Plus, we got to check in early! Being charged resort fees of over $30 per day. Pool is closed. We didn't use WiFi. What am I paying for? Plus only 1 of the 2 keys worked.
They upgraded our room to a suite on the 31st floor and our French student that is staying with us was thrilled....she LOVED the experience! Thank You! We also love the Paris Buffet...it's always our choice for brunch when we are in Vegas.
Very conveniently located. Excellent valet parking Main restaurant on casino floor very noisy. Unable to hold conversation.
Some Staff in reception & buffet were very rude & didn't know what hospitality means.
Location and facilities surronded the hotel. The room is old style and there was nothing in the mini bar.
Has class and sophistication. The staff is wonderful And the location is perfect. Great food and service.
I like serenity yet convenient of everything for leisure. Excellent service!!! I strongly recommend to anyone!! Sarah
Sevice is very good. But sometimes too good just makes you uncomfortable. The room is very nice, the tub in bathroom is gorgeous. Overall, the gotel is worthy to live. Even the price is a little high, so I would recommend to live when there are some special deals.
Everything was gorgeous - the staff as well as the entire hotel. There's no casino in the hotel so it does provide a haven for when you need a break from the frenzy that is Las Vegas. The bed was awesome! Location is very central on the strip. I would definitely recommend.
This is an island of paradise among the insanity of Vegas. The attention to detail is without equal. There is no casino which provides a number of benefits. The walk to the room is very short, the line for a cab is non-existent, Starbucks is right by the front door, there is no line at check-in, and you are never hustled by prostitutes, pimps, or marketers. In my opinion, this is the only place to stay. It is expensive for a very good reason. In this case, you get exactly what you pay for... I found no fault with this luxury hotel. The water pressure is great, service is prompt, and the concierge is able to achieve monumental feats on very short notice.
I liked that you were in Vegas but this hotel was a little eacape from the craziness I didn't like that our room faced the busy bridge from the shops and Aria so there was noise all night long
The MO is an unexpected and beautiful facility that is everything Vegas is not. If your looking for sanctuary from the 24/7 insanity of Vegas the MO is that and so much more.
Staff really understood customer service. Hotel was cold - food expensive and medicore at best.
The Mandarin Oriental is great for travelers who come to Vegas for a comfortable, luxurious stay and want to avoid the crowds, the smokey casinos, and the noise of the strip that is present at other hotels. The staff there is incredibly professional and courteous and very well trained. We had an amazing stay and every part of our experience was top-notch - and we are seasoned travelers who often stay in nice hotels. I appreciate too that the entire hotel was non-smoking. The prices are high, but you often get what you pay for... however I think the spa prices, even for basic services, are quite steep - such as $120 for an express pedicure.
Tranquility and truly friendly and helpful staff. On the strip with readily accessible gambling but structured in such a way that you can relax when you choose. minor maintenance issues with an otherwise wonderful room.
Loved that it was non smoking and non gaming! Beautiful pool, free yoga class and close to everything. The restaurants were also very good.
Beautiful facility, modern design, very well maintained and clean. We really liked the room and the location of the hotel. Negatives -- I had requested an upper level room when I reserved, but at check-in, I had been assigned a *very* low floor room -- Front Desk staff told me I could NOT change to an upper floor room because "the booking company controls the room assignment". ??? The morning of checkout, the Front Desk informed me that I could NOT have a *15 minute* checkout extension because of my "reservation type". Also, had to wait 30 minutes outside for the valet to retrieve my car. (forced valet parking -- no self-park possible at Vdara). This was on a relatively quiet Tuesday morning -- can't imagine what the wait would have been on a busy weekend.
My friends and I (4 ladies in our late 20's, early 30's) traveled to Vegas to celebrate a birthday and stayed at the Marriott Grand Chateau. We selected this hotel because of the price ($207 per night), location (1 block from the strip and directly across from Planet Hollywood Mall/Casino), and room set-up (2 bedrooms with 2 full bathrooms and kitchen). The rooms were amazing and we had plenty of space to spread out and be comfortable, esp with the extra bathroom that we found extremely helpful when we were getting ready to go out at night. The only downfall is the early check-out time of 10am. Also liked that is was a non-smoking facility, which gave our lungs a break! Early checkout time (10am), but the hotel will hold your luggage for free.
Kitchen included. Beds are comfortable and location was away from the strip so easier to get rest at night.
Used the 2 BR. Nice having room to relax. Upscale. Pool areas nice. Close to strip.
N/A. Booked three rooms and they are at three different floors (8, 23 and 34).
The location was great, very central on the strip. Good shopping facilities and restaurants. Staff were a little slow to respond to a maintenance issue we had in our room.
Comfort in the room. facilities throughout the complex. Dining options-good value. Found the arrival and parking stressful in thet we could not self park and opted for the valet service which ended up O.K.but we didn't know that at the time.Not enough personnel for checking in- quite a wait.
There were 2 nightstand lamps, one was not working, and the other one had a light bulb hanging off the base (the socket is broken). The room was way too dark. I called house keeping to ask for an extra floor lamp and fixing the 2 night stand lamps. The did give us a floor lamp, changed the light bulb on the dead lamp, but they did not fix the one with broken socket so the light bulb was hanging on the base during out entire stay (not exceptable for such a high standard hotel !!!)
Very central & on main strip. Comfortable, pleasant with good shopping ammenities. Whilst smoking is permited in the resort, you could not smell the smoke as you walked through the casino unlike other hotels. The hotel coffee lounge provided poor service. We ordered cappuccino's to receive a very small tea cup that was only half full. When we asked for milk to top it up it was brought out cold. They charged enough to provide a decent size & quality of coffee. You'd expect more from a hotel like this.
comfy beds and pillow selection. No room safe. Valet takes too long (average 30 mins. car pick-up). Self park garage too far from main lobby that we avoided meeting our friends at the hotel for dining and gaming. Too much walking...just inconvenient.
we were upgraded to a great room with a view over the Bellagio fountains and the Paris balloon. We had such a good stay we didn't want to leave!
Comforatable large room. Pools were excellent. Being accosted by Guest services as soon as we checked in for a so called "Free Dinner", which turned into a sales speel about a presentation we should go to that would tell us about the hotels changes etc. In the end we got a free breakfast (if you can call it that) - packages muffins and Danishes, awful machine coffee (not exactly as he had described initailly). In the end it was a sales pitch about buying into a timeshare of the hotel!! Wasted 2hrs of our time and we only had a day and a half there as it was. Watch out for anyone who offers something free - as it all ends out being timeshare selling.
Location of the hotel... mid-strip, close to everything. We saved a lot on transportation. The rooms themselves were not up to what I expected. No coffee makers (so I'll spend $5 a cup downstairs @ Starbucks?), tiny window with "strip view", closet/tv armoire was falling apart, carpet was old, no refrigerator.
The Casino. Tiny room.
Facilities on the hotel side are poorer than others on the strip and facilities such as gym are extra and expensive. Quality of the restaurants and service is very poor and same price as others around - best avoided in the hotel
The suites are spacious. Had a views of the Paris Eiffel Tower that was amazing. The pool area was very nice and didn't play loud thumping techno music. Close enough to the Las Vegas Strip. Nonsmoking and no casino so clean air and quiet. Good security.
The hotel was beautiful and very clean. We enjoyed the access to Miracle Mile. Very responsive staff and room service. We enjoyed the set up of the Jr Suite room, with fridge, access to bathroom from the hallway and not just sleeping room. Nice tub and large closets. Furniture was comfortable and the bed was exceptional. A few details kept creeping up. The buttons on the phone didn't take you to the correct spot (pressing bell man went to IVR with no selection for bell stand). Miscommunication on the hotspot sign in (not on our room key folder and wasn't told at check in. Booking through one of their partners held a few surprises...no hilton points, wifi not free, "availability" of requested room. For example, I got a great email asking what kind of room preference (view, quiet, high floor, etc.) and a request for the timeframe I would arrive (late afternoon, evening etc.) Email was confirmed and they would do their best to accommodate. FYI I selected the view because my business partner and I would be spending two and half days developing our business plan in our room. When we entered the room, we were staring directly into the parking garage. Hey, guys don't ask if you can't deliver. Don't set expectations you can't fulfill. Whenever I book through third party, I seem to get treated as a sub-guest. But surprise - my experiences still contribute to my brand relationship overall. Usually with Hilton, the service and details are stunning.
The room was not clean. There were stains all over the sheets and the bathroom faucet handles were filthy. Not what I expect from a Hilton.
Rooms were so big. Best experience by far. Will be booking there from now on Some stuff were not working or a little difficult. Like the washer and dryer. Projector , jetted tub all work but difficult to handle
The host who checked us in was very friendly and gave us a lot of useful information. The 24-hour bar was very useful, especially after landing after midnight, and it being too late for us to go out. The bartender was very friendly and hospitable. I liked the added security before getting to the elevators with the "guard" standing by to make sure everyone had working keys before entering the elevator area. It was a little of a hassle to have to go to some rooms because they were on different towers. So, if they were on the 6th floor, but we were on the 50th floor, we had to go back down to the bottom floor to take another elevator to get to our friends' room. It was a little inconvenient. Also, when we asked housekeeping for clean towels, she reacted as if we were accusing her of stealing from our room. We were just asking if we could get new towels, because ours were laying on our beds, etc. Her reaction was odd since we weren't accusing her of anything.
Clean modern decor. Swanky Mad Men feel
The bed and view were great Overbooked couldn't stay longer
Really great staff !! Room was clean and super nice No restaurants in the property. It's attached to the miracle mile shopping center....kinda tacky.
I like that it was a smoke-free environment and that it felt somewhat away from the constant commotion of The Strip and casino floors, but was an easy walk to get there.
At face value, the Elara looks like a nice hotel. However, it was obvious that they didn't put the amount of $$ into the amenities that matter. Horrible wifi even after paying a premium price Check-out at 10 Remote control did not work IT support was not on-site and could not help The bed bowed into the middle The water pressure was horrible Not a fan of black toilets and jetted tubs.
I always stay here and the rooms are always amazing.
Location to the Strip, Aria, Cosmopolitan, Belagio, GREAT location. Quiet, building faces away from noisy Strip. Loved it! Some siren noise from Fire Dept below, not bad. Late check out because individually owned wasn't allowed.
Pretty much over the top suite and a great bargain for the money.
Location good Cleanness was terrible when I arrived. Took hours to get the room clean. Front desk told me that they were not responsible for the cleaning of the room and a gave a toll free number of Jet Luxory which never answer and never return my calls. On my second day my surprise was to know that house keeping and daily cleaning was not included in the price. Not even beds made or give you toilet paper or soaps. Stay away from Jet Luxory Vdara, don't think you'll save a few dollars. Terrible experience ever
cleanliness, location, pleasant and very helpful staff, quiet, very well equipped/appointed room. swimming pool/hot tub and free sun loungers!!
Easy walking to get places on the strip. Ample parking (with shade, even). Full kitchen meant I could prepare breakfast/lunch myself (healthy eating so I can eat the good stuff for dinner!) Wifi in the room worked well. Fitness room was quite small (but I got lucky and found it available when I needed it)
I stayed in a studio suite with king size bed, full kitchen, lounging and dining area. The accommodation are very comfortable and clean. The staff was friendly and helpful. There is no gaming area in the lobby. The hotel is right next to Planet Hollywood and MGM and next to Miracle Mile shopping with shops, restaurants and Starbucks.
Kitchen in the room very loud A/C
overpriced for an average hotel off the strip. Also, hard for Uber drivers to find which made pick up wait time longer. Hotel is kinda hidden.
I liked the room. It was cozy.
Room was extremely comfortable with a well equipped kitchen. Near the strip but much quieter. No casino, no smoking! Entrance is modest, which is fine - go to the strip for glitter. Grocery stores not nearby, so plan in advance.
Great room, clean, comfortable.
Quiet area away from the noise of the strip but close enough to walk to casinos. blackout curtains let us sleep in late after a long night. Liked Free Internet access in the room even though it required a network cable. Kitchen with Fridge, microwave stove and coffee pot was great, Also a Great Price. Room had a slight smoke odor despite being a Smoke Free room. would have liked Wireless internet access
We would highly recommend this hotel as it is very close to the strip plus the suites are great and clean. Also the rates are great.
The location is great, 5 minute walk to the strip. The rooms are remodeled so they're modern and have fully equipped kitchens. There is no resort fee, and free parking right in front of the hotel. Nothing, this place is the bee's knees.