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Clean, smart, luxury hotel with a central location. Certain bar staff were uninterested in the customers they were serving, on one occasion when asked for milk for tea, swung the fridge door open at such force it swung back on himself. The drinks were thrown down instead of being placed. A level of service not commensurate with this very nice hotel.
Staff was very helpful and courteous, location was perfect, pool area was well maintained and not too crowded. I also find Bellagio size to be just right, with enough different options of things to do but not overwhelming. I also liked that they had chairs and little tables scattered all around the hotel so that you can have your drink while people watching, just like you are in a cafe. Plumbing in our bathroom was very noisy and would bother us during the night
Concierge service was superb. The quality of the food was excellent and the professionalism shown by the staff was second to none Nothing
Size of room, location on the strip
The room and the hotel decoration was amazing. I did not like the room entertainment was very poor. Usually you get to see movies at not extra cost, however at the Bellagio it was a charge of 12 dollar per movie. Frankly, quite disappointed. Also, the restaurants were closed at 10 or 10:30, quite early if you want a late dinner after the show. The access to the spa was also at extra charge regardless if you were having treatment or not.
Sheer luxury combined with class. Tips; tips; tips and more tips. Do the hotel pay for the services or do I?
i loved absolutely everything about this hotel, the staff were fantastic the whole place was amazing, i cannot recommend more!
The casino, room, and the great atmosphere I liked everything ! :) Loved the hotel
Hotel Staff - Limpieza - Facilities Price
Location, Hotel Services and Activities. Smoke in the casino, decor beginning to be dated
Loved the Location. Very slick premises Hard to suggest anything bad. Over all a great Hotel. Get to the pool early if you want a good spot
The resort fees they charge are rediculous, I have no idea what these are for
It is a nice and clean hotel The carpets in the rooms need to be updated
Room large, comfortable, amenities very limited, towels not overly abundent, they were rough not plush, soft Getting from one area of hotel to another difficult, finding way around was somewhat difficult. There was no hotel book which described Resturant's, where located
Gorgeous common areas, comfortable interiors, and (importantly and uniquely for Vegas) a well-designed layout that makes accessing guest rooms easy. This is truly a huge resort complex, yet you can still get in and out of it from your room with ease. It was also easy to find adequate (albeit pricey) dining with minimal wait. There is nothing worse than having to wait forever to be seated at a restaurant in your own hotel, and this was never an issue in The Venetian. We thoroughly enjoyed it and would come back for sure. The rooms, while beautiful, are in need of modern amenities like charging ports, easy-to-access power outlets, better lighting controls, and larger TVs, just to name a few things. We stayed in a 1300 sq ft suite, and the living area was 40" or so. I realize this may sound trivial, but it's 2017 and this is a 5 star resort. Another issue we had was the relative lack of reasonable dining options. There are over 40 restaurants inside the property, but (aside from food court-type options) only a couple are reasonably-priced.
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
The hotel in general is marvelous! The suite is extraordinary. Very venetian. Definitely coming back!
Decor is outstanding
Beautiful, romantic Italian setting hotel. Room was huge and very comfortable. 3 TVs. View was good and could see the strip. A lot of restaurants, but they were very expensive. Although there was a food court that was reasonably priced. I did like the fact that the Palazzo and the Venetian were attached and you could use the casino vouchers in either casino Would have liked coffee in the room. Most hotels now a days have a small coffee pot in the room.
The location and inside the hotel The pool was so disgusting and dirty
Parking lot so far away from rooms
Decorations were wonderful and the room was very spacious and comfortable. Enjoyed eating at restaurant. Breakfast was really good! The entire place was very clean. Can't think of anything.
Swimming facilities, night swimming, restaurants, walking. Suite was huge! My pool lounge chair was broken.
I liked a luxury, confort,gourmet, cassino location. The elevations is not clouse my room.
cool atmosphere, very comfortable bed, you can set the alarm on the tv to open the drapes, put the tv on your preferred channel, and set the temperature.
Location was great. Decor was very modern. Hotel smelled really good throughout the day. Horribly customer service, unfriendly front desk staff. Don't expect them to accommodate your needs, even though you have prior reservations. Also, the way the floor/rooms were laid out is confusing.
The comfort,design of the room and food.
There was not enough staff on the check in desk. This made check in take far too long.
amazing beds couldn't win anything
the hotel is realy good and worth visiting
The Mexican restaurant Javier's was amazing!!
Very nice design and beautifull modern ambiance! Not a real 5-star hotel. Poor service. Everything in the minibar is sensored. Feels like you are beeing watched!
I liked the accomodations in the room- very elegant yet modern, clean and sophisticated check in process- they didn't have a room available that wasn't non-smoking and then after some complaint they found a room
Looks great but a friend did wake up and realized the part of the white sheet she had been resting her face on had a big yellow stain on it. Really great staff and location but that definitely was a drawback.
Great value, perfect location. Deafening noise levels throughout the building, and very confusing layout for the hotel.
Express check in/check out kiosk was great and easy to use. Staffs were helpful and friendly. We stayed in room 12041. The drainage at shower panel was not that great. Towels in the room were dirty and the room carpets has stains on it.
The room was newly renovated beds were comfortable nice tv bathroom was nice the spa was great virtual reality game up front was fun we were in tower 3 which was kinda confusing to get to but not really a big deal after the first trip to the room.
The hotel room was very nice. That's about it The valet staff was very rude to us. Basically rushing us. Getting to our hotel was so confusing. Ice machine was broke.
This is a strange place. Escalators that take you up too far so you have to go down stairs with your luggage. Nonsensical layout. Bizarre architectural choices. All that being said, the place gets the job done and there is no arguing that it is memorable. No real complaints, just be prepared to be confused trying to find your way around. Also watch out for panhandlers hanging out in the lobby. One guy tried to give me a certificate for a free bible.
All staff was very helpful and friendly. Hotel was very clean.
Windham bugs you every time you go up to your hotel room. You had to walk past their little booth to get to the elevators but if you take that out it was perfect.
The front desk guy who helped me wasnt very helpful at all and not informative. He didnt explain about the fees and what he is going to charge on my card.
The staff solving my inconvenient with room Smoke odor in the entire hotel. An extra charge for resort fee that I was not awared.
Updated, cute, trendy rooms. Great view. Clean room. High roller was awesome! Small shower, no bath tub.
Easy to get around to other casinos, hotels, shows, restaurants and bars. Price was very affordable for what you get. I've stayed here a few times now. Easy check in process at kiosk. Not a ton of slot machine variety. Compared to other casinos in the area, the casino floor is set up in a weird way, does t flow very well and there isn't a fun variety of machines. I soend half the night finding something I want to play. I ebs up going to other places near by instead.
Everything was great! The wait to check in was a bit slow but other than that.... my favorite place to stay! Like I said the wait to check in on Saturday was slow an there wasn't even a long line! If clerk would of just made eye contact an said just one moment that would of been nice! But once being helped she was very friendly
Location. Bed. Price. The room smelled like cigarette smoke
Nothing... HOTEL .COM IS ALL LOT BETTER TO BOOK FOR ROOMS. They will not give REFUNDS.
Rooms were clean and the location was excellent The resort fee of $32 is way too high, considering the pool was closed.
I couldn't get a refund after I did not go on my trip due to illness
I had a 2 night stay for free and I purchased another 2 nights in the Petite Suite. They also comped our Junior Suite for the 2 free nights as well!! Great customer service.
The gym and spa were very good. The hotel staff was pleasant. The food was good. Pushy aggressive sales people at Perfume 11 caused an overall negative response. I have already told five people to avoid this shop.
Central location, bathrooms were really nice, everything you need/could need is in one building.
The hotel overall was great, staff was friendly and helpful. The pool was very very small for the size of the hotel and the hotel bathroom didn't have a fan for showering.
Location was great. Smokey smell everywhere, looks old, bathroom has lots of mildew/mold, very crowded and AC was too noisy.
Cost and location both great!! Older outdated rooms, smaller then most Vegas rooms but doable, no couch or anything
nothing. i was so displaced about the room, i did nothing else on this property. not even bought a soda the room was improperly prepared. no amenities were brought until i screamed at the front desk on the last day. the lighting was terrible and there were no task lights above any of the work tables or desk. could not read paper. the picture on the website of the room is quite misleading as it shows plenty of light. the front door is a double door and the device that locks the door into place was broken. once again it took an aggressive discussion with someone to temporary fix it. the hotel even charged us an extra 30 bucks to get in early to this ill prepared faux palace......never again. many other better places than this developing dump on the strip
Very conveniently located. Excellent valet parking Main restaurant on casino floor very noisy. Unable to hold conversation.
Location was great! It is hard to get to your room. Especially when you have luggage.
The hotel was very nice with great staff. The location on the strip is great! Food was outstanding in all of the hotel eateries. Very easy access to all of Vegas either walking the strip, seeing the Bellagio fountain show across the road, or catching a taxi to see more of Vegas. Had prepaid for our room we thought and then was stuck with an unexpected resort fee upon arrival. Prices for everything from restaurants, drinks, to gift shop items are outrageous.
Beautiful room. Comfortable stay. Able to use a kiosk to check in rather than wait in a long line to check in. Plus, we got to check in early! Being charged resort fees of over $30 per day. Pool is closed. We didn't use WiFi. What am I paying for? Plus only 1 of the 2 keys worked.
It was comfortable, and the location was great. It was nice and comfortable, until I smelled something rancid in the bathroom. The smell was coming from one of those huge National Geographic sized cockroaches. I told the front desk but all they offered to do was clean the room . That ruined my whole stay . I paid to stay somewhere nice if I didn't mind roaches in the room I'd stay at one of the many cheap motels Vegas has to offer
lady at desk who helped me to check in, was the best. friendly, efficient, and knowledgable.
Nothing Rental car was vandalized in Paris parking garage and couldn't find anyone that actually cared. Horrible experience.
Eateries on property The experience, the crowd, the noise in the room, the drip all night long in tap of tub
. The coffee in the rooms were horrible. All and all ive stayed at a motel 6 and was more satisified with it than the Paris. Very disappointed and what a cheap place . The coffee in the rooms were horrible. All and all ive stayed at a motel 6 and was more satisified with it than the Paris. Very disappointed and what a cheap place
Location View from my room
No free parking . Was not given the option to park for 20 mins also while I checked in. I had to drop my rental car at the airport and return in Uber. While checking out luggage services refused to get my luggage at the North End entrance which is the designated pickup spot for Uber/Lyft ( this is deliberate to force you to use cabs) . I had to carry 2 carry ons and a large check in bag from one end of the hotel to another (half a mile almost) to reach the North end . Luggage services did not provide a trolley as well. Very disrespectful of paying customers. Luggage services , parking rules
Very nice room. Night time registration staff was very friendly; day time not as much. We had to switch to another room because the first one we were in sounded like a strong breeze was constantly blowing, almost as loud as if a vacuum cleaner were right outside our door. They moved us immediately upon request.
My kids really enjoyed the adventuredome and midway games. The staff need to adjust their attitudes big time.
I was able to upgrade my room from the lodge to a tower for $5 more a night which I really appreciated. I enjoyed being able to play the penny slots at a Max 45 cent bet. Over priced Pepsi products. Motor lodge seems murdery...
The purpise of our stay was to make are the kids hace fyn because we are considering moving to Vegas. The location was good, plenty of food options and shops if we needed anything. Fun play for the kids. Staff was nice and accommodating. I hated walkibg through cigarette smoke to get to my room with my kids, but hey its not California. The toilet kept bubbling up and the rm smelled like sewage on the second day. We had to walk down 27 fpights of stairs because the elevator was down and everyone wanted to ride. The pool area was right next to a construction zone and our kids really wanted to swim. My kids still had fun but, next staying somewhere else.
I just want a room, how do you count me two money?
Will no longer stay again The agreement circus circus didn't keep between the online site and myself. Bad communication between the three and my reservation was cancelled and no communication was given prior to attempt to check in and no accommodations were mad and the payment they wanted to double
I liked that it was kid friendly. The whole building needs to be remodeled or rebuilt...
Denny's was across the street. Staff doesnt care, has attitudes, and lies to your face.
The staff there was very polite and helpful. The room I had was run down. The sheets looked gray and there were spots of dirt on them. The faucet on the tub would not shut off completely and the bed was lumpy and uncomfortable. AC in the room was very noisy. Finally had to turn it off so I could sleep.
Run down. Peeling wallpaper. Questionable cleanliness.
For the price it met our needs. The couple next to us were loud and violent, i.e., domestic violence. The security staff did a fair job if dealing with it. I felt the walls were to thin, hence, a bit noisy.
Beds Appearance is very old , people, getting desk mgmnt staff. All around filthy. Many groups of ppl smoking weed inside hotel & in parking lot. (Mannor) We won't be back.
There are activities for families. It's dated. Had a nice room this time compared to last. But surely this place will be closed and a new hotel/casino built soon. Couldn't get bell desk or front desk at 5:20 am to answer phone. The "resort fees" are idiotic since you pay for everything you use on top of the fee. But it's Las Vegas...expect to be handing out money everywhere you go! The whole city has its hands out for money.
Convenient location. Good dollar value. I could not figure out how to connect to the internet on my lap top. I was to busy and did not take the time to explore help through their help desk - the number was right beside the connection.
Very central hotel and a good price, particularly midweek.
Great Buffet, Shower Stall, Friendliness of Staff, Value for Dollar, quiet room, Location. Smoke in Casino, Rooms need upgrading.
A great place to stay in Vegas. No complaints except that the casino took a lot of my money! If you are someone who would use the pool frequently, request tower II, as those in tower I have to walk through the casino in their swimming gear.
The room we were originally given was dirty. Bathroom was filthy.Was hoping for an apology for the dirtiness of the room. Guest service rushed me off the phone wasn't very caring to the situation. Would of like a discount of some sort for a bad start to my vacation.
great value for the money you pay for the rooms and cleanness of the rooms very good some staff were very blunt and not very helpful but some were very helpfull and helped out with discounts on shows trips etc
I would not stay there again. Would not honor discount they sent me as I booked through you. Rooms were much higher than what we booked them for. Check in staff indifferent to rude. Room was ok. Security, cleaning and bell staff were great. Hotel scheduled grease trap clean out for 12 a.m. Sounded like a leaf blower running in our room. Desk staff initially were rude about the issue. Had to go to desk in my pajamas and ask for manager. They did move us to a quiet room at that point. Crowded. Noisy. Slow elevators.
Beds were comfortable, food was good at Buffett.decent size rooms. All day Buffett was a good option too. Pool area good if you all pools were open .staff were quite friendly. Didn't like the timeshare ticket people approaching us every time we walked through the casino. Would have preferred the larger pool to be open rather than one small family pool and adult pool as it got extremely busy. Jacuzzis were full of small children mostly unsupervised by their parents it was a like a creche in there .Would have liked to be told about the interconnecting doors before getting our room As it was a noisy week.
Staff were friendly, entertainment was enjoyable and the hotel was in a great location> The rooms were very basic, no kettle or fridge available for drinks in the room.
Perfect location to visit all the city attractions. Comfortable room.
Comfy room, plenty to do in hotel It was good to see Vegas once but overall I'm not a fan and won't be heading back in a hurry
Room was clean and quiet, a big plus. Smoking in the casino, I have smoke related asthma and this was trigged by the smoke, and made me unwell, didn't realise the casino was smoking!
I cant say anything good about this hotel I am sorry, This is the third time in as many years I have stayed here. Each year it has degenerated incrementally. It took over 3 hours to book in, I was given a very bad room initially, but that was eventually rectified by a Good front desk manager. However the next room was only just "reasonable" so I offered to pay for an upgrade of 40 dollars a night and cut my loses.By this time 3 hours had passed. I then moved into a Celebrity Spa suite and the inside was very bad indeed. There was a cupboard door hanging off and the remnants of the last occupier was evident. I then complained to the manager but I was told there were no other rooms available. So I had paid extra to get a supposedly decent suite, but it is definitely the worst I have ever seen on the Las Vegas Strip. When I booked out, the receptionist asked me if I enjoyed my stay, and I told her about the shortcomings of a supposed 4 star hotel, but she surprisingly answered " well sir we are going to re-decorate all of the rooms next year".This was no use to me, I had just spent two of the worst days in the overpriced Spa room which was annoying to sat the least. I then walked 300 meters to the vdara 5 star hotel and paid exactly the same room rate as the mgm grand, for a further 7 nights, and the vdara upgraded me to a magnificent corner suite on the 40th floor at no extra charge. Please forget the mgm, you can get much better rooms for your money if you look around.I Can not give the mgm a lower rating....but this is my experience from 10-12 August 2011. Please consider the more upmarket and newer vdara hotel. You wont be disappointed.
Loved the rooms we stayed at the signiture 2 years ago and thought we would try the grand as it was our 40th wedding anerverasry and my birthday but was disapointed as we informed the hotel of this before we came but nothing was said or done we just got messed about as our room keys wouldnt open our room twice and felt like we were criminals when 2 security cards came to open our room and made me open my suitcase to get my passport in view of people walking past the way we were treated on a few occasions i felt like we was not important enough to rate the same service as the vip guest
I like the hotel, with the room, casino, shops, and all the actives N/A
Fantastic casino with great shows. Pool was closed. A lot of noise inside room. ie noise from neighbours and hotel staff inn corridors. No minibars in rooms, no fridge to hold icecold cocacola for when you wake up with a hangover.
noyhing we had to sleep to men in same beds because there wad no two double beds available . we where told by booking .com that we where to have to beds per room
Uncomplicated, easy airport check-in, close to airport, great staff and facilities, remodeled rooms in West Wing, view from room, lots of amenities. Fitness center not included in room price.
cleaning room , good service ,, nice hotel for honeymoon
The location The first girl at the reception could not find my reservation and was if not rude but not very helpful she made me make another booking.when I got held afterr making a new reservation the girl was gone and a got help from another member of staff and this girl was very helpful.called a managerabout the new and old booking took the old one cancelled the new one for me and sorted everything out very nicely...roomfacilities a bit dated.shower very poor.
location, staff.. room was small
very comfortable beds access to food any time and a good location on the strip with children
The hotel lobby is gorgeous. The rooms were nice and tidy. Overall, a good place to stay.
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Check in was very easy. Food and drinks are very expensive.
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
The room was pretty and our cleaning ladies greeted us everyday and were really super friendly. For the price, we would've preferred a nicer view....when we booked it led me to believe we would have a view of the strip but when we got there, the front desk said they may not even have the Bella Suite at the Palazzo available. It was confusing. They finally made one available... but honestly this hotel is way too expensive. Not impressed. And that's sad...
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Free parking was lovely! And so many great restaurants and shops within walking distance!
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
Complimentary water , coffee and wifi not provided
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Fabulous suite, very luxurious. The best mattress and pillows in a hotel ever, no noise from other guests or outside, incredible view from a wall of picture windows over the Bellagio fountains and the Strip lit up at night is spectacular. We thought it was a perfect choice for us and no negatives at all.
It was in the middle of City Center, yet it was a very quiet place, removed from the hubbub. There was no coffee or coffee maker in the room, even though it had a kitchenette.
Clean, comfortable and quiet. Helpful staff The $25 per night plus tax resort fee The sneaky way they get you to waive the credit card currency conversion for their own 'competitive' rate plus 3% fee when you use a credit card for payment
The size and comfor of the room was superior. Front desk staff was extremely helpful.
Top shelf hotel in every sense of the word. Amongst the best Vegas has to offer, you will not be disappointed. The rooms and bathrooms are of a high quality fit and finish, the plasma tv worked flawlessly and the $15.00 per day resort fee includes the Wall Street Journal, free WI-fi, use of the gym, valet parking, in room bottled water along with coffee and tea. It's the real deal in Vegas.
Great rooms, fully furnished apartments 80+M2, originally built to be sold but because of the property bubble now used as rooms. the hotel outlets for food and drink are very expensive and this is not a hotel for smokers.
Very nice hotel. Good location. Excellent staffPlease write at least 15 words nothing
The place was amazing Love to The staff that cleaned my room stole $320 from my room we left it on the table for a joke and sure enough she stole it
Cannot deny that the overall offering is a great value. Mrs. Donna at the registration desk was wonderful. Public House staff were all excellent and greeted us every time like we have been here many times over. Showing its age. I need of an overall facelift. Common areas seem to be kept up well however the elevators, hallways and rooms are quite worn. I did have an issue in the deli. in line waiting for my order #98. #94-97 (persons unknown to me) we were all standing there waiting, Everyone took 1 step forward and received their orders without hesitation. #98 she recoiled and pulled the order back and asked me for my receipt! Why did you not ask anyone else for their receipt, we have all been standing here for 5+ minutes? I guess 'I' looked like the sandwich thief that they have been alerted to!
They tried charging me extra money at every turn, the rooms are old and outdated, no fridge in any of them, the staff was horrible from the front desk people to the maids, everyone had attitude. I could have paid way less and gotten a better hotel by going to say The knights inn rather than spending my money at that place. I will never stay at the Luxor again. The pool closed early, the hot tub was Luke warm at best. They need new management.
Good value for the money. Rooms could use an update.
The LUXOR is a BIG, Fabulous place! You can literally find about anything inside of those walls from dining to shopping to entertainment. This is, of course, in addition to the Casino. My favorite place to eat was the Backstage Deli. The food prices were the most reasonable of any place in the Luxor. The food at this establishment was wonderful and the portions were huge! The staff was very courteous and professional each time I was there. As I understand, it is open 24 hrs. I would recommend this eatery to everyone. The room was neat, clean, and made up each day at a repeatable interval. I liked that. The Luxor is a bit on the expensive side, but it is a Vegas icon which I imagine allows for some of the pricing strategy. I did not care for the stench of cigarette/cigar smoke in the casino/main floor area. From the moment you step into this area, that stench can be a little more than overwhelming as it stays on your clothes and in your hair after you leave. Surely an organization with the amount of resources at its disposal as the LUXOR can effectively devise a solution to remedy this problem. Although I understand that the management philosophy is to keep people in the casino rather than in their rooms, the room still needs a refrigerator in it. I found this omission to be rather inconvenient.
We spent 2 nights there our room service person didn't come to late in the day so we didn't get any cleaning done and we had to call for extra towels . And waiting in a long line to check in was awful after traveling.
Nothing Smelled, gross, dirty, bad staff, horrible room
Was nice being next to Las Vegas strip. Did not appreciate the hidden fees they charged me for at Luxor, rooms didn't have fridge or microwave, I've had better rooms for half the price, but I guess that's what you pay for location. You won't see me their again that's for sure.
I've always wanted to stay here. The architecture makes it stand out from all of the other casinos. I mean, you can't really top a pyramid. The furnishings in the room were all up to date. The room was easy to access and parking was also easy. I would definitely stay here again. The carpet in the hallways should be updated. The HVAC system needs to do a better job of filtering out all of the smoke from surrounding rooms and the casino. Some of the outlets in the rooms need to be replaced; my phone charger kept falling out of the wall outlet. The tram is slow and its announcements need to tell you the next stop. An indoor pool and hot tubs would be a huge plus.
Cheap, backstage deli was good Bed comfy, view was good Very smelly everywhere but I did get used to it. No fridge or microwave in room, very tiring to eat out every meal
all the Staff were so helpful in directing me to the right spot. Very friendly, even being so busy. Very clean rooms, great shower with lots of water pressure. Loved the deep bathtub ! The Buffet was wonderful, many choices of food and it was well stocked and kept very clean. We will definitely stay there again. No coffee maker, microwave or fridge in the room.
The bed was extremely uncomfortable. The heater/fan in the room did not work well and was extremely loud. My reservations were lost and while they located the reservation no one apologized to me or even talked to me. I was just told to wait which took over 10 minutes. The restaurants are ok at best. They are not hip or anywhere near other restaurants at other hotels.
Staff is great, room was great. We had an amazing time The buffett there has gotten famous and now there is a 1.5 hour line to get in. I feel guests of the hotel should have their own line so we can eat some breakfast.
The rooms are REALLY nice and clean. Even if your a guest of the hotel you pay $18 Valet. The parking valet is too busy and takes so long to park and pick up your car.
From the second you enter the building you realize that it's a 5 star hotel and casino. There are multiple pools and the rooms are very nice and spacious. The gambling floor is ample as well as the shopping and food options. I'm not sure I could ask for anything more. I highly recommend!!
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
The Wynn is always the best.
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
Went to vegas didn't have a room went to a casino to get a room pretty expensive so I looked online and found the wynn at a good price. First time staying there ot was very nice inside and out. rooms are great would like to stay there again. Thanks Maybe just getting asked for the card every time went back to the room although I can understand why o well
Our first time at Wynn but it definitely will not be our last. The hotel rooms were roomy and comfortable. The casino, restaurants and bars were first rate. We even enjoyed the Buffet! An A+ experience!
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
Got a room on a high floor and the location was perfect. Overall bad customer service. The shower was not working. Alarm clock was not working. Front desk manager didn't give a damn. Hotel was fully booked so obviously they wouldn't care ... The room was old and shabby ... no bottled water in the room, no hot water kettle, no tea/coffee in the room. Would not stay here again for sure. There are many 4 star hotels on the strip that over way better service and value for money.
Very nice hotel-casion of Las Vegas, one of the most "human" and nice to visit. Noisy, bit certainly like most of hotels in Las Vegas! Depending of room location rolercoaster could be noisy (but end at 11 PM).
To return again. None
location and good value for money check in took to long
it was a young and lively hotel that suited our age group ( 25- 31 yrs), quite a casual atmosphere and great pubs/nightlife
I liked the location. Wish the room would have had a more "Vegas vibe" but can't beat the location.. right across from MGM. & The Staff was great. Boring room interier.
i thought the hotel was fantastic and the comps were great thank you i ahs a players card. the room was slightly below average and i lost on the tables !!
I like the spa I did not like the secure of the hotel and the service
NY NY theme Lack of tea/coffee making facilities limited tv channels Lack of restaurants/cafes serving meals on crockery rather than plastic plates.
location 1) looooong line to check-in (about 45 min!) 2) extremely loud music in the casino 3)cafe/restaurant choices are quite poor, mostly junk food
Elegant simplicity. The rooms were very nice and clean. The hotel itself was also very affordable when I compared it with others and it was close enough to the strip, this was the determining factor to go with this hotel. It's also next to the Fashion Mall, which is nice if you live to shop. I love working out so a bigger Gym and and Spa would be a nice bonus.
Room smelled like a nice man cologne. Clean. The spa area smelled great. No depressing casino in the lobby. Next to the mall. Nice view. Has shuttle and valet only. Huge Walk in shower and large jet tub. Huuuge Trump toiletries. Jet tub would not stay on due to being glitchy
Nice decor. Nice staff. Rooms are a good size. Telephone next to the toilet a little too much though! LOL TV in the bathroom mirror was cool. The bed was comfy, and the sheets were nice. The TV channels suck. Need to bring my Chromecast next time. The in-room food is too expensive and not excellent. The free shuttle service only goes as far as the shops at the Venetian/Palazzo.
Thie size of rooms and bathrooms were great! Along with the little kitchenette. The complementary Valet was very nice along with The carpet definitely needs changed out and updated. Found it looking very dirty and ragged.
Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas. Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.
The entry level room was amazing compared to other hotels Nothing bad to say
Excellent rooms: roomy, clean and well noise insulated! Professional staff all around the hotel Convenient free valet parking The most comfortable stay I ever had in Vegas!
No gambling no smoking great They have a large tv in the Pool table section how did not work for days I mention it no body care very disappointing during Basketball and Hockey play off
The room was wonderful, view beautiful, great location Coffee @ the bar, very expensive. Service @ the pool restaurant very poor
I like everything about this hotel... hassle free parking with their valet. Courteous staff, big sized room, huge bathtub which can fit 3 people in... and this was just their ordinary room. It's too comfy we don't want to leave the hotel room :)
Overall great facility, but unable to cool the room was a bit disappointing...coming from Alaska, low 70s for a room temp is uncomfortable.
It was off the strip. More quite and relaxing