Pros: I love everything.
Cons: Getting in to the lot at PBI was impossible. They need a. Way for non airline travelers to get in.
Pros: Staff was competent and quick however when I rented at the same time that I reserved my airline ticket I assumed that the rental would be at the airport; it was not and nothing was mentioned beforehand. It was very inconvenient & costly to have to travel miles to the rental counter. Since you asked for my flight information at the time of the rental, I unfortunately assumed the rental was at the airport.
Cons: Make it obvious that the rental counter is several miles from the airport. I will skip Kayak next time.
Pros: Staff was friendly and fast.
Cons: Our first vehicle had a maintenance light on. Even though we prepaid it felt as if we had to go through everything again at the counter. We were told if we turned in the car early we would save money which ended up not being true.
Cons: Was not informed that I couldn’t pay for my sisters rental car until after the payment went through and we showed up to get it. We were stuck without a car for the week and still have not recieved a refund a month later after an hour phone call and multiple emails.
Cons: I wish they had a place for me to park my personal vehicle
Pros: Yes very much so.
Cons: Nothing...... easiest service
Pros: Dropoff was less than 1 min.
Pros: The counter staff was great!
Cons: I booked while I made flight reservations. One would assume the associated car rental would be at the airport; it was not! As a result, the airport Hertz did not have the reservation and I had to pay additional money to get a car. Totally misleading!
Pros: Free transportation from airport to rental office. Price. Live customer service with kiosk. Excellent car, clean and comfortable.
Cons: 4am in the morning, It was not clear how to return the car, until the bus driver arrived outside of the gate, he explained to me Where and how to return the car.
Cons: Nas Services
Pros: I liked the car. I prepaid for a convertible. They only had a Mercedes it was nice.
Cons: When I got to the place to get my car that I already paid for...I was told I couldn’t rent it without a major credit card or I had to get a credit check. I didn’t pass the credit check and was told sorry and then I was stranded. The guy walked away saying I was cursing at him. Told me to sit down and have a seat in a rude tone as I was crying because I was stranded.
Pros: The car was exactly what I expected, but the Sirius radio was a bonus. The fellow at the Hertz office (i think Ben) was great. While he offered me the additional insurance, explained gas options, etc, he didn't push or try to scare me about it as has often happened to me in the past. Just an easy nice experience all the way around...
Compact (Ford Focus or similar) is the most frequently booked car hire type from Hertz in West Palm Beach.
Hertz has 2 car hire locations in West Palm Beach. Take a look at our Hertz hire location map to find the best car hires near you.