Pros: Staff very helpful and accommodating.
Pros: Every time I use budget I say this will be the last time, however it is the closest walk from my house. But considering they aren’t cheaper anymore but still lack staff and service availability I’m just done. Always takes forever to check in and out even if only 1 other person there. I get if you have lower and slower staff if your prices are lower, but they are not! Also I’ve had issues with picking up vehicles every time (dead battery, buried behind other vehicles...) If I buy online and go to pick up, stop trying to force people to add on extra stuff, if I wanted it I would have added it online! I want to get in and out not be badgered for five minutes about adding or upgrading. The last time I was there I just walked out bc 15 people in line. Considering I’ve waited 15 minutes per person in the past I just left and went to enterprise and had a vehicle in 5 minutes for cheaper price.
Cons: Add staff or lower prices back down.
Pros: Very good!
Cons: Cleaning under and in between seats could’ve been better, but overall, great deal and good people.
Cons: Customer service rep at west palm beach airport did not even acknowledge me as I stood in line waiting. Waited until a new attendant arrive and took care of me.
Pros: Return was quick and easy
Cons: Waited over an hour to get car because they only had one person at the check in desk.. When I got to the desk they no longer had the car I had reserved! The only car they had was a Jeep . I had to take it, and it was a noisy, poorly made car. The whole experience was very disappointing!
Pros: The person that help me when I first got there was really nice thank you for making me feel good!
Pros: Quick process.
Cons: The ability to select my own car from a row or rows. I was initially given a parking spot to retrieve my car and the spot was empty
Cons: The rate quoted was $41, the final price was $83. So $40 more in taxes fees and assessments. Very misleading...
Cons: They charged me for fuel even though I brought it back full.. After they make the mistake they send me inside to get credited back for the mistake they make and it took me an additional 30 minutes..
Pros: Drop-off staff was nice and helpful, that was all.
Cons: Literally everything about this experience was a nightmare. The first car they gave me stalled, so I took it into a different Budget location. That woman yelled at me like it was my fault and made me drive the car to put gas in it, even though it was unsafe to drive. No help from Budget at all.
Pros: The car was running and waiting for us by the time we got the rental location. The associate who helped me explained everything clearly. The car was clean, smooth and looked great
Pros: The shuttle bus was not running. Although they confirmed the shuttle buses run 24 hrs. We had to take a taxi to the rental location. Only to have to wait 1 hour for someone to arrive and provide us a rental.
Compact (Ford Focus or similar) is the most frequently booked car hire type from Budget in West Palm Beach.
Budget has 4 car hire locations in West Palm Beach. Take a look at our Budget hire location map to find the best car hires near you.