Pros: Drop off was relatively easy and in the same rental car area where all the other rental companies are located
Cons: Car was not the type I reserved. Pick-up at SFO turned out to be off-site and not at the car rental area as advertised. Car I was provided with was terrible. Based on my overall experience I will never rent from Fox again
Pros: Very friendly and helpful staff. Great service.
Cons: The cheaper rental had very high miles and out of date technology, but it did the job it was hired to do.
Pros: Fox is the worse rental car worse customer service ever
Cons: A refund for my payment
Pros: Staff was good at each location
Cons: Had a minor collision. Tried to call in several times to corporate. Never got through. On one call waited over 1 hour on line just to be hung up on as the connection was being made. Went to the airport office in Orange County to get help. Even they said calling was difficult.
Pros: Staff was very friendly. Shuttle was always available and van was clean and driver was very nice
Cons: Some type of waiver for being 24 years old. Maybe driving history. $25 a day extra is crazy for being “underaged” everything else was good. I really enjoyed driving the Ford Fusion. Great on gas.
Cons: I booked a car in advance of my trip. When I arrived, fox told me that they no longer had a car for me because of a recall. I still had to have a car though, so I had to overpay for a last minute booking from somewhere else. I overpaid because fox can’t communicate with its customers or find a way to deliver on their promises. So not only did fox cost me a lot of money, I lost time that evening on a short vacation. Never booking with fox again.
Pros: Nothing. Didn’t even get to rent the car due to hidden fees.
Cons: No hidden fees.
Pros: Car was fine, dropoff was easy, but still waiting for receipt
Cons: Website showed that Fox was at terminal, but we found out that they recently moved, so we had to haul all our suitcases around to catch the shuttle. The initially assigned car reeked like weed, so we got another one.
Pros: The price was decent but the service was unacceptable. MAnagers were accommodating.
Cons: The wait was long; the staff took a long time to finish. Even with a reservation, it took them an hour to get us checked out. They promised a smoke-free car and they gave us one with cigarette burns on the seats. We switched the car and the other smelled like weed the entire time we were on our trip (4 days).
Pros: Easy pick up and drop, staff excellent. car excellent
Cons: Can't think of anything.
Pros: car was good
Cons: customer Service and Admin that lets you know where you leave the car
Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Fox in San Francisco.
Fox has 1 car hire location in San Francisco. Take a look at our Fox hire location map to find the best car hires near you.