Guest reviews
Overall rating
7.9
Good
Based on 274 reviews
Overall
7.8
Cleanliness
8.2
Comfort
8.1
Pickup/dropoff
7.7
Value for money
7.8
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Budget car rental prices in San Francisco
| Economy | AED81/day |
Pros
"Car was nice and clean"
"Staff was friendly and helpful."
"Nice car, good value, ."
Cons
"the customer service was terrible."
"Pickup took over an hour."
"We don't have credit cards."
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
car was great
great car
return the car
car available
took minutes
great service
great experience
friendly staff
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10.0
Pros: Convenient drop off location
Cons: Nothing
review from
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10.0
Budget is the best
Pros: I like that you only charge $11 per day for insurance. Enterprise charges like $29 per day which is ridiculous. Still, they did give me a nice car and I really like Budgets Blue, Light orange and Dark orange logo which is nice to look at.
Cons: The line at SFO to pick up car was a whole hours wait which is very difficult after a 5 hour flight.
review from
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2.0
Pros: NOTHING
Cons: THEY ACCUSED ME OF DAMAGING THE CAR WHEN IT WAS RETURNED.
review from
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9.6
nice new Ford escape
Pros: Brand new car, new car smell
review from
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8.4
Pros: Service. They tried hard.
Cons: Long time spent at counter. Car not in designated stall, resulting in another wait.
review from
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7.2
Cons: Took forever to get the car. Line very long. Such a long way from terminal
review from
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10.0
Great car and great service!
Cons: Nothing
review from
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5.6
Rude Customer Service Rep
Cons: I arrived 55 minutes prior to pick up time and was told very rudely by Le Day (customer Service Rep) that my car wouldn't be available until 12:00 pm. I told her I didn't mind a smaller car or what ever worked as I wanted to get down to Monterrey as soon as possible. She made no effort to accommodate me, so I had to wait until noon for my pickup. In the past, I have had good experiences with Budget, so I was surprised at the attitude I got here. Maybe some more training at this location would help. Hopefully, you can address this issue. The whole experience made me feel like an non-valued customer. I have choosen to cancelled my next three car reservation with budget.
review from
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10.0
Its very good
Pros: I like so much the experience
review from
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10.0
Terrific!
Pros: They were friendly and dropped me off right at my terminal. They were quick and professional.
review from
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9.2
Easy at all stages
Pros: This rental was not only a good price but Budget had good communication and app like website when I needed to chafe something. I’d definitely use again
Cons: No problems
review from
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5.6
Cons: It was not communicated to me that I had a minimum charge.
review from
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10.0
Pros: Convenient drop off location
Cons: Nothing
review from
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10.0
Budget is the best
Pros: I like that you only charge $11 per day for insurance. Enterprise charges like $29 per day which is ridiculous. Still, they did give me a nice car and I really like Budgets Blue, Light orange and Dark orange logo which is nice to look at.
Cons: The line at SFO to pick up car was a whole hours wait which is very difficult after a 5 hour flight.
review from
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9.6
nice new Ford escape
Pros: Brand new car, new car smell
review from
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10.0
Great car and great service!
Cons: Nothing
review from
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10.0
Its very good
Pros: I like so much the experience
review from
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10.0
Terrific!
Pros: They were friendly and dropped me off right at my terminal. They were quick and professional.
review from
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9.2
Easy at all stages
Pros: This rental was not only a good price but Budget had good communication and app like website when I needed to chafe something. I’d definitely use again
Cons: No problems
review from
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2.0
Pros: NOTHING
Cons: THEY ACCUSED ME OF DAMAGING THE CAR WHEN IT WAS RETURNED.
review from
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5.6
Rude Customer Service Rep
Cons: I arrived 55 minutes prior to pick up time and was told very rudely by Le Day (customer Service Rep) that my car wouldn't be available until 12:00 pm. I told her I didn't mind a smaller car or what ever worked as I wanted to get down to Monterrey as soon as possible. She made no effort to accommodate me, so I had to wait until noon for my pickup. In the past, I have had good experiences with Budget, so I was surprised at the attitude I got here. Maybe some more training at this location would help. Hopefully, you can address this issue. The whole experience made me feel like an non-valued customer. I have choosen to cancelled my next three car reservation with budget.
review from
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5.6
Cons: It was not communicated to me that I had a minimum charge.
review from
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Where can I find Budget hire cars in San Francisco?
780 Mcdonnell Road, Budget car hire
